I really enjoyed working with these guys. They were…read morecheerful and polite, and explained recovery processes and options clearly. The storefront is bright and clean and inspires confidence in their abilities. Wouldn't hesitate to use them again.

They kept me in the loop throughout the whole process and did as much as possible to save my data…read more They system is easy to understand and their knowledge is very helpful.

Can I give them six stars?…read more After a wild boot loop saga began on my phone, I was worried a lot of my data I had amassed would be lost forever. I wasn't sure where to look, and out of the blue, I decided to do some googling and came across this country with, needless to say, a very appealing name! After looking into it, I saw a couple of fantastic things that were green flags immediately: 1. The reviews were glowing (and here's another one - and I never write anything). People seemed to love the company's mission, and I even read that the founder (more in a sec!) created the company just for that reason: he didn't feel people should pay an outrageous amount of money to get their data back. 2. Brian himself. What a guy. He was active on a bunch of forums, and you could tell he put together a small, dedicated team who really valued that people trusted them with their services. And Brian and his team saw me through a bunch of the chaos, answering a bunch of my questions, putting me at ease, and then - through the wonders of the US postal service - procured all of my data again. (I'm backing it up right now - and if you're reading this right now, back up your data too!!) So, yeah. This company is about as legit as it comes, and if you're looking for data recovery in any capacity, you've found the pinnacle in compassionate professionalism right here. Keep on keeping on, team! You're rocking it.

I discovered 300DDR on YouTube after watching Brian's interview (youtube from 8 years ago). He came…read moreacross as very knowledgeable, passionate about his work, and genuinely focused on helping customers. Before sending my hard drive, I spent a lot of time researching the company. All I could find were positive reviews, which actually made me a little nervous because most companies have at least some negative feedback. I still wasn't sure if they were legitimate, and I was worried about whether my drive would arrive safely or if they would actually be able to recover my data. Before contacting 300DDR, I took my drive to a local computer repair shop. They had it for more than a week, and every time I followed up, I was told they would call me back. After several days, they finally contacted me, likely because I kept checking in, and unfortunately told me they could not recover the data. I then contacted another data recovery company, but they quoted me between $500 and $2,000 and would also charge an $85 diagnostic fee. I was really concerned about spending that much money without knowing whether they could recover anything. One thing I appreciated about 300DDR was that they do not charge a diagnostic fee, which gave me much more confidence in giving them a try. After doing more research, watching additional videos, and reading Reddit discussions, I still found overwhelmingly positive feedback about 300DDR. So, I decided to send them my drive. Once they received it, the process was impressive. They notified me immediately that my drive had arrived, and within 24 hours they had already evaluated it. They informed me that they could recover 74.46% of the data and explained that a head swap could potentially recover more. What I appreciated most was that any additional fee was only for the replacement parts and materials, not for labor. They also provided me with a link showing a detailed list of the files, photos, and videos they were able to recover, allowing me to make an informed decision before moving forward. Since most of my important files were included, I chose to proceed with the 74.46% recovery. Throughout the entire process, their communication was excellent. They kept me updated every step of the way and were professional, transparent, and honest about my options. Their pricing was also far more reasonable than the other companies I contacted. I can honestly say that all of the positive reviews I read were accurate. 300DDR exceeded my expectations, and I am incredibly grateful for everything they did. My hard drive contained priceless memories dating back to 2013, including videos of my children, wedding memories, family photos, and other important files. I had almost given up hope of ever seeing them again. No words can truly express how thankful I am to the entire team at 300DDR for helping me recover data that I thought was lost forever. I highly recommend them to anyone in need of data recovery services. One final piece of advice: if you decide to use 300DDR, make sure you are on the correct website. My husband searched for them and found several different websites, which caused some confusion. Take a moment to verify that you are visiting the official 300DDR website before sending your hard drive. Thank you, 300DDR, for giving me back memories that I thought were gone forever

I called about a 16 Pro max for daughter and they were able to see me same day and I have to…read moremention this iPhone was severely damaged. I personally thought it was beyond repair but the gentleman who helped us assured us that he can fix it and he definitely did. I watched him meticulously take the phone apart and I got to witness first hand how tedious this work was. Very impressed overall and I have saved the number so if I ever need any iPhone repairs or anything iPhone related this will be our go to spot. Ask for Ojen, he's really good and pleasant to work with. Great experience overall. 5/5

Great experience! They fixed my iPhone 14 Pro Max screen quickly and professionally. The repair…read morelooks great, and my phone feels brand new again. Highly recommend this shop for anyone needing a reliable iPhone repair!

There are not alot of good apple computer repair location in downtown, but this is one of the good…read moreone. Timely repair that was fairly priced.

Hayk received our laptop in November 2022 to assess it and let us know if it needed any work on it…read more A month later, he got back to us with an assessment that was worth more than the laptop itself so we just asked to pay for the fees of assessing and receive the laptop back. It has been seven months and we have not received the laptop back. We have emailed and called dozens of times but he does not respond. We don't know what else to do and we hope that leaving this review will trigger a response.

For any data recovery issues I will definitely go there I…read morehad a bad experience with other companies till I found them They took the time to explain kept me informed of the status and went over the results. Everything was explained to me upfront and I had no surprises Hope I dont get into this issue again but If I do I will only go there. Ask for daniel he is the best !!

Excellent service. Daniel and ASAP Data Recovery were life savers. The first place I took the…read morenonworking drive to (and took my money) were not able to do anything after 6 weeks of trying. My portable hard drive was damaged and no longer operating. Daniel and ASAP Data Recovery had to fix the drive to try and recover the data and photos that were stored on the drive. It took time, but they were successful in recovering about 70% of the data and photos. Considering the shape of where they started, I am pleased with the outcome.

Although I didn't have Steven to repair my laptop, he gave a neutral professional consultation. You…read moreget what you pay. And he is going to tell you what you are getting. No hidden info. Really appreciate

One of the worst companies to work with. Steven/Carlos is super rude. When I asked to meet him at…read morethe police station after he did unauthorized work on my laptop he ignored my request and dropped it off to a random person walking outside my house. Super sketchy and super unprofessional. Would never work with him again nor would I recommend anyone to ever work with them. He said he would return the old parts which he didn't. He said he screen has True Tone technology was fixed when it wasn't. When I mentioned a police station drop off he ghosted me even after saying he's "ready and available to meet anywhere". Red flags all around. Horrible screen instillation & overall experience with this company. Please beware. He may be affordable & drives to you but his customer service and quality of service/instillation is not worth the headache. You're better off going elsewhere

David and the rest of the team at Platinum Data Recovery really did such a great job and went above…read moreand beyond to help me when I had a very difficult case with my failed hard drive. Not only were they upfront and honest but they worked with me throughout my international travel and illness that interrupted my project, and gave me a quote that they ended up kindly discounting because not all my data was recoverable. They offered various options to accommodate my time and needs and were very communicative and even gave recommendations for better hard drive brands on the future. I would recommend the team to anyone in a heartbeat!

Excellent Service! PDR brought my MacBook Pro back to life after a Strawberry Lemonade turned it…read moreinto a expensive paperweight. I originally took my laptop in to see if they could recover the contents of my hard drive. During my consultation, David told me he thought he could actually fix the computer itself. This was music to my ears since I had taken it to Best Buy (via Apple) and they had told me to get a new computer as it could not be fixed. Happily 2 days later I left PDR with my mac. Staff is SO Nice. I can't recommend these folks enough.

The customer service is great and they were very fast. They were prompt, especially when you…read morespecify your need. They are good at resolving situations and will genuinely help.

I don't usually write about negative experiences, however, this time I will!! I've never been…read moretreated so rudely By the owner himself and one of the staff members. Not only I was overcharged For a repair that I didn't even authorized. I was told that I have no choice Because the work was done!!! . To avoid confrontation I had to pay for the repair Simply because I didn't want to stoop down to their level. Stay away from these scammers! they will try to scam you for your money. Guarantee!! after they had the nerve to ask me not to leave a negative review because it will affect the person in charge not the owner.

I highly recommend Angel! I accidentally spilled soda on my keyboard and he was able to fix…read moreeverything incredibly quickly. He replaced everything that needed to be replaced and gave me the best price I could find. Angel was extremely accommodating, responsive, and made sure all of my needs were taken care of. The service was fast, professional, and stress free. He's also just an amazing guy who genuinely cares about his customers. Thank you so much, Angel! I'm so happy with the service and would definitely come back again. Highly recommend!

I brought my daughter's MacBook here because she desperately needed it for her senior year of high…read moreschool. I was charged $400 for the repair, which was a lot of money for me to come up with as a single parent. I even explained to them how difficult it was for me to come up with the money, but I trusted them and paid because I believed they were going to properly fix the computer. Unfortunately, the computer only worked for about a week before the same problem started happening again, it would randomly turn off. We contacted the business and explained that we were still having the same issue. We were told to continue using it and that the problem should go away, and if it didn't, to bring it back. The problem continued, so we brought the computer back. When we did, the only thing that was done was cleaning the charging port with a Q-tip and texting my daughter a MacBook "hack" code to reboot the computer. After paying $400 for a repair, I expected the actual problem to be diagnosed and fixed-not a temporary solution or something we could have easily tried ourselves. I honestly feel completely scammed and disappointed. That $400 was not easy for me to come up with, and I made that sacrifice because my daughter needed a working computer for school. She is a senior in high school, and I trusted this business to help us. Instead, I'm left with a computer that still doesn't work properly and $400 that I cannot afford to lose. I understand that not every repair is guaranteed to solve an issue immediately, but I do expect a business to stand behind the work they charge customers for and make a genuine effort to resolve the problem when the same issue comes back. I trusted this business, and unfortunately, I regret that decision.

Waste of time. I saw the bad reviews but thought id give them a chance only for me to get here see…read morethe hours of operations and noone here, I got to the location at 4 o'clock, and the hours of operation says that they close at five. And while im here the lights turn off while i knocked on the door. The will return sign shows what I can only assume as the next day at 11:30, but even that's inaccurate compared to when they're supposed to be opening. To me it looks like either lazy management or lazy employees. The point is they're inconsistent And made me waste money for parking

skip! THE APPLE STORE! My past experiences with small tech…read morerepair shops has horrible. Sometimes you end up paying just as much as the Apple Store w/ out the warranty. But trust me you won't regret this. Diego is honest, friendly and will give you multiple options to chose from low-cost to the straight replacement. He's very wise with his IT. Do yourself a favor and save a couple hundred bucks and give it a try.