I called Music Center inquiring about a particular keyboard. I initially spoke with Savanna who then put Julian on the phone. He informed me he had one left. I stated I was interested but wanted the bundle which was advertised at another store for a great price. Julian stated he would match the price if I could show him the product advertised was the same keyboard he had in stock. I went to the store with website on my phone. Julian had Savanna work with me showing me how each keyboard sounds. I decided I wanted to purchase the Roland FP-30x and Julian kept his word and provided me with the bundle at the price advertised at another store. The guys checked me out and loaded up my vehicle and I couldn't have been more happier. I would definitely recommend the Music Center and would purchase from them again:) Thank you Music Center team for the great service! Equoia read more

I went to sell an $900 steal guitar never used and he offered me $129.00. Sad... so sad... his greed got in the way of fairness. read more

Don't go here to try to sell gear. I walked in with 4 quality microphones and I wanted to sell all for $150. Guy behind the counter says "I see $60 here". He must have been high or something. Then he says I'm going to pass. I go around the corner to Music Go Round and the guy wrote me a check for $160 which was above my asking price. read more

The people here are absolutely amazing. Please don't let their current rating fool you, they are really kind people. Not only that but they're knowledgeable on their products as well. It's very well set up and I personally will be coming back here for anything I'd need in the future. I'd highly recommend to anyone else to do the same. Please stop by their store if you have a chance!! read more

I went in August to rent my daughter a violin for school. Paid for 3 months but they told me that they would bring the violin to the school rather than us taking it home right away. She received her violin mid-September, did not like it, and we returned it in mid November. December I receive a bill that was due in November for more money. When I called to explain that I returned it and she only had it for 2 months he was very rude over the phone saying that I'm 5 days late from returning even though she had it two months. In my opinion if you're going to be charging people you should let them have the instruments, not charge them while you hold on to them for a month. And on top of it you shouldn't be rude to the customers when they're the ones that are paying. Lastly my bill should be sent to me before it's due rather than a month later. Very unprofessional in my opinion. read more

Very nice attentive waitstaff. They let you know they're there to help if you need it and offer valuable advice when needed. But they also let you wander and check out the instruments at your own pace without interference. Bright and cheery shop offers lessons too from what I could see. Right off the main highway and easy to find. Good value for merchandise. Willing to make good deals too. read more

I never write negative reviews, but I've been left with no choice here. I purchased a guitar from Kenosha Music Center years ago, and I recently brought it to a local guitar shop to get adjusted. It turned out the guitar needs a new neck, and I was informed that Taylor does have warranties, and I might be able to get the repairs from the manufacturer at no cost with proof of purchase. I have been relentlessly calling these guys for over a month trying to get proof of purchase so I can get my guitar fixed. I've been fed an array of excuses, from them having switched to a new purchasing system and needing to look back in the archives to their accountant being out for a month and they are the only person that can get these, to "we will call you back this week, we promise" and have gotten nowhere. They have been unhelpful and uncourteous, and clearly do not care about their customers. 0/10 do not recommend. read more

The staff is very knowledgeable and helpful. We walked in looking for music classes and to try out different instruments to see what our kids would like to learn. We since came back few times, took music classes (different for both kids), and purchased an keyboard set and a ukulele. The staff allowed us to try different instruments to determine what we liked and we didn't feel pressured to buy. Everyone is very knowledgeable, knows how to play multiple instruments to show how they work, and very approachable. Their teachers are very nice and helpful making it easy to learn music. Great selection/inventory. read more

Music Center Inc. - One of the rooms in the store - Musical Instruments & Teachers Near Me - Kenosha, Wisconsin

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One of the best music stores in the Midwest! Great people to deal with.

ROCK ON I love Hollywood movies that are centered around music stores. It always seems like something cool is going on and the Music Center did not let us down. I called on the phone prior to driving here and spoke with Nick. I asked him if he had any beginning piano books and he informed me that they did. So we were on our way to Rocking out. When we walked in Nick was sitting at the front counter. I told him I was the guy on the phone and he immediately walked us over to the books. He answered our questions and was able to help us pick out two books to get started on our musical adventure. As we were paying for our books we learned that Nick is classically trained on the guitar. Of course my wife informed him that I love that type of music. So Nick pulls out a guitar, tunes it up and starts playing a piece from the Renaissance period. It was really beautiful. The piece was not originally written for a guitar and would have been played on an instrument similar to a lute with gut strings not nylon strings. Even without the proper gear it still sounded amazing. I must say that the Renaissance dudes rocked out using gut strings. That's cool! I believe that everywhere we go we need to learn about new things and that was my new thing. I am also glad to share my newfound knowledge with you. Yes at one time in our World people played music while plucking strings made of guts. it almost seems magical. While Nick was rocking out some badass period pieces for us, a guy walked in with a pigs head. No it wasn't real but you never know in Wisconsin. It had a cord dangling from it and I believed it might plug into a lighting kit. The gentleman informed me to never buy the pigs head because it always breaks. That is great info for me considering I had no idea what he was talking about. On a side note the guy forgot his wallet on the counter and we gave it to Nick but the guy had already left. See I told you it was exciting in here. After our brief concert, we gathered our belongings and headed out feeling richer then when we walked in. I would have never expected to hear a classic piece played at a music store. Everyone playing in these places are always playing some 70's rock n roll riff. So I want to say thanks to Nick for some great customer service and keeping my dream alive that music stores are cool just like in a movie. read more

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Music Center has been a great experience for me, as someone who is new to guitars by less then a year, Julian Paulsen is specifically who I recommend you ask for when you go into the store. He is by far the most attentive and cheerful staff member of the already great staff in this family owned store. read more

This is the #1 shop around the area. If I need a big ol haul full o drum shat, I head here, to see Tim. Tim's the man. That's it. I have a place in town, that I go to for the day to day, but when I need a real supply run, Tim has me covered. He's always willing to go that extra mile. Tips, parts, discounts, lemme check in back, oh let me cut that for ya, I think I know where we have one of those... The room is crazy well stocked, too. They rarely are missing what I need, and I usually find ten others things I was unaware that I needed. Same goes for the other rooms, too. On the rare occasion, whenever I do need something in the guitar, sound or keys depts, it's always a no-brainer, and they've always got my back. This is really the local music champion! read more

Good selection of gear in the shop, but the low rating is for the lessons they offer. You will still have to pay for a lesson even if the instructor is the one to cancel on you, because they "don't do make up lessons". So I paid for THREE lessons that I did not receive because the instructor canceled on me, so I ended up getting scammed out of $75 for nothing. That is absolutely unprofessional. read more

This is a great regional resource for, of course, musical instruments and everything that goes with them but also microphones, pro audio and podcasting gear. Friendly staff, family owned and not so big that you're just another order number. I've never seen any high pressure sales behavior (pretty much the opposite). For a local suburban shop they have a considerable inventory -- perhaps surprisingly so. Before checking out one of the "big box" stores or mail order or web dealers Music Center is worth a call or visit. You might save a lot of time and some change as well! (Seriously.) read more

I ordered an Eastwood guitar and waited for weeks for it to arrive, got nothing but excuses and runaround, after having paid in full. After a month, I called Eastwood and they said that Music Center hadn't even placed my order yet. An employee fessed up to me that they got a much better shipping rate from Eastwood (located in Canada) when they ordered several guitars at once. The owners weren't letting them place my order until they had more than one. That would've been nice to know, before waiting a month and being lied to. I asked for a refund, ordered direct from Eastwood, and had my guitar in 3 days. Done with Music Center. read more

Buyer Beware! We needed to purchase a recorder for our son's grade school music class. We have one at home, but couldn't find it so we went to Music Center to buy a replacement. We drove 30 minutes to the store and all they in stock had was an expensive wooden one and none of the $10 plastic ones we were hoping to find. I wasn't interested in paying that much money for a recorder for a young child, but salesperson was very persistent in talking about sound quality, uniqueness and durability of a wooden recorder, supporting local businesses, etc. I told him that we didn't care for the high price, but were in a crunch and we would take it. After hearing about how we couldn't find my son's plastic recorder and convincing us to purchase the expensive wooden recorder, he conveniently failed to mention that this type of product is not returnable. When we got home later and found our son's plastic school recorder in his closet. A few weeks passed and I went to return the expensive, wooden recorder and was told by the same salesperson that they couldn't take it back due to health department regulations. I explained that the recorder had never been used or even taken out of the original package and that no one told us about the no-return policy at the time of purchase. We definitely wouldn't have bought the expensive wooden recorder, knowing that it wasn't returnable. After some grumbling on my part, the salesperson went in the back to check with the owner, but the answer was still no. The entire situation is very frustrating and feel that Music Center took advantage of us and ripped us off. read more

I drove from Chicago to check out a specific bass that was listed on Reverb. Staff let me try out instruments to compare until I was confident in my purchase. I walked out of there with great instrument and was very happy with the price and even happier with the service. Super nice guys read more

I was recently in town visiting up from Austin, TX and I accompanied my father in-law to this place of business because he was interested in getting a guitar of his restrung and an overall set up. While waiting, we found ourselves perusing the guitars, both electric and acoustic. An employee by the name of Glenn helped us and was very friendly and knowledgable. I ended up purchasing a used acoustic guitar when I had no previous intentions to do so. The place is set up like any typical American music shop(not Guitar Center) The atmosphere is pretty standard and not overbearing, meaning no pressure to buy gear. Overall it was a positive experience and I might find myself back when in town in the future. If there be any criticism, perhaps some could be given to the dryness of the maintenance crew. A simple question doesn't deserve a blank, awkward stare. read more

The following letter I sent in to the Music Center says it all: I just wanted to recognize Steve in your sales department. A few months ago, I came in needing help with audio equipment I was using for a marketing film. He went out of his way to try and make my existing equipment work before selling me a very affordable and reliable model. I just called in to get his advice on a new audio setup, and he was very informative, giving me a piece of the puzzle I would otherwise have been missing. I will be coming in to make the purchase and feel confident making future purchases as well. Thank you, Steve and Music Center. - Kim read more

Their repair department is excellent. I have taken numerous guitars for repair or setup. The work is excellent and the price fair. As far as new equipment they have a nice selection with top name brands as well as as lesser expensive but high quality guitars. read more

What an amazing place! I play both guitar and drums and both departments are staffed by friendly experts who work with you to find the proper piece of equipment. No attitudes, no sales pitches, no bogus promotions. They listen to you and guide you from their experience. Prices are more than competitive with the big box joints, but it really is the service that makes me a loyal customer. Special kudos to Tim in the drum department and Glenn in the guitar department! read more

I would like to thank The Music Center. My sales representative in particular was Derek A.K.A. "Deke". The experience was amazing. The communication was great from email updates to phone conversations. I've got 1/2 a dozen vendors in my back yard. I however chose to drive 2.5 hours to Kenosha. There is only two reasons for this. 1. The price was better then I good imagine. 2. The service was the best customer service I've ever experienced. I was introduced to different team members & coworkers while visiting. I got to see different parts of the building including the inventory & receiving department. The checkout was smooth. My order arrived as promised on time. I was referred to Music Center from the Manufacturer. I took their advice and couldn't have been happier. I will continue to do business in the future with The Music Center. The 2.5 hour drive is worth it for the customer service. Travis Seibert Owner of Madison Mobile DJ Service from Madison, WI. read more

Music Center Inc. - Bose F1 System Purchased - Musical Instruments & Teachers Near Me - Kenosha, Wisconsin

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Never been to this store. But I have phone ordered pro-audio gear from this place for about 15 years. Excellent prices and customer service. If you are in the music business it is worth developing a relationship with these guys. read more

Good store, big selection and good service. Got a new little Vox combo at a great price. Will come here again.

I've been a loyal customer of The Music Center, located in Kenosha, WI... for aprox 30 years. Their prices on any gear & their customer service, completely dominate any on-line retailers. I highly recommend them! read more

The music center is the worst place to do business with. I am the owner of a local company and have ordered things from them a few different times. The items take forever to come in or are magically put on back order for over a month. Then when you talk with the owner Jim he give all kinds if excuses. I have lost money because if the music center for the last time. Please avoid shopping there. Worst experience ever. I know several others that have had the same exact experience but with the owners son Julian. He will promise to handle things. It then give all the excuses on the world when things do not happen. I give music center 0 out of 5 starts and will never give them any business ever again. read more

Our friend jay bought a new guitar from here. Price was fair. The employees really care about finding the right item

Purchased a used Taylor BT-1 there a year ago. Gave them the benefit of the doubt (my fault) and didn't check the price on the web. They claimed it was discounted since it was used but the price was MSRP on a new instrument. Shady - they stepped over a dollar to pick up a quarter. read more

First off I'll start with the positive. their guitar sales staff is excellent, any time i have question or interested in pricing Glenn and Todd are always on the ball. Now the negative, which far outweighs the positive in this case. Their repair staff is grossly under trained and over confident. I brought in a tube amp that i was having issues with, the volume was a tenth of what it should have been. The staff member informed me that it just needed to be biased and I would be good so i went with his judgment and 2 weeks later i pick it up, he tells me it works fine and i pay the 60 bucks. i didn't have time to test it before i took it home and sure enough the next day i turn it on and the problem still exists even though he personally told me it was all right and the tag says it was sound tested. i took it elsewhere for repairs and it was an issue with a preamp socket, not a bias issue. Recently i brought in a Line 6 pedal that was under warranty i went into explicit detail as to what was wrong with it and he said he'd take care of it. A week later he calls me on the phone and tells me it wasn't actually broken and it works fine i go to pick it up and yet again, the issue still exists. I will never take anything there for repairs again, even if it's under warranty the tech at music go round is cheaper and quicker. read more

I just dropped off my project guitar. Sean listened to my ideas and assisted me with technical knowledge and experience. My 12 yo daughter and I walked into every room and asked questions from non-typical band instruments (bass flute), home recording, future buys, tone and intonation issues. Suggestions were offered and each question was answered. I have been playing for 40+ years and have never been so satisfied. I would recommend Music Center Kenosha to anyone. read more