As a professional photographer, I work with a variety of senior living facilities and by far,…read moreHeritage Communities and all of their Orchard Pointe locations, including the one here at Arrowhead are at the top of their class! There is so much JOY in the residents and the teams that work with them and there is a true sense of comradery, family and connection. As seniors age, mental and physical capacity may become diminished, but there is still so much spark in the residents I have worked with here and I truly believe it's because the teams working for the communities foster such a wonderful spirit of love and togetherness. They speak hopefully, lovingly and faithfully and it really reflects in the faces and eyes of those who live here. They are committed to loving the residents and you see it! I am not just saying this because I have worked with them for several years doing marketing photography, but because I truly do see a special difference in these communities. Heritage is truly top-notch and a place I've already started comfortably recommending to family friends, because I believe they have something truly special.

In a time of great anxiety I was touring multiple facilities looking for a place for my mom. This…read morewas our first place and quickly became the standard I set for the rest that I toured! Yvette took me through the whole facility. It was warm, welcoming and so peaceful. Mom would be staying in the memory care. It was so safe, quiet and very intimate. It's set up almost like a Montessori school. They only take around 20 residents in the memory care. I was so grateful they had an opening for her! They have a ratio of about 1 care giver to 5 residents. They had amazing safety systems set up for caring for their residents! We had superb gentle nurses and caregivers like Arrietta and Delores! They looked after mom like she was their own. So protective! There was Pablo who at nights would stay close and talk to mom's room/door so she would feel comfortable and sleep! From the moment she arrived at Orchard Point earlier than expected, Yvette and Patty the Director took such amazing care of her. Even answering their personal cellphones late late at night on our first night there. I was expecting voicemail but they took my call and jumped into action! They quickly helped with any accommodations she/we needed. They helped us as her family find support for her! They and all of the staff in the Memory Care are a family! It felt like home. The residents mom spent time with were so happy. Everyone was active, clean, needs being met! There was not one single resident who wasn't being loved and cared for! Orchard Pointe was such a blessing for us in a painful journey! They took care of us! They took care of us so we could set back and breathe! Orchard Pointe is a Home and a Family! My mom has passed but we will be eternally grateful to have found Yvette, Patty and everyone at Orchard Pointe! They truly love and care for their residents and their families! Thank you everyone at Orchard Pointe for taking care of Mom and me to!

SunTree has been a gift for my Mom, and for me. In the short 6 months that she's attended SunTree,…read morewe have seen such an obvious shift in her whole demeanor, attitude and behavior. We are so very grateful to have found this amazing center. I mentioned one day to Toni G LPN, my only regret is not finding them sooner so we could love them longer. From Van to all of the amazing and loving staff, Thank you from the bottom of our hearts. Brock-Galas Family

I am grateful for the superb care provided for my 92 year old mother who had Alzheimer's. She…read morestruggled with severe anxiety but once she arrived at SunTree she behaved like she was on a party cruise and enjoyed her contemporaries and the watchful, caring staff. She eagerly took part in the programs, meals and hygiene options because of the respectful and loving way the staff treated her. SunTree Center is the model for all adult care centers. I cannot praise them enough. Thank you.

Could not be happier with the love and care that my grandmother has received here over the years…read more The caregivers are wonderful and the house is clean and beautiful. Very easy to work with and my grandma has been very happy here!

Mom has been with Christina and her gals for 5 years. We couldn't have asked for better and more…read moreloving care! Christina keeps us informed and a watchful eye on mom! We have all slept well at night knowing mom is in great hands!

The staff is very nice and accommodating to my Father. The home is beautiful and the food smells…read moreamazing. I am very happy that my Father is in a private home with 24 hour care. So much better than a big establishment.

We found the Senior Sanctuary of Anthem through a friend and could not have been more pleased. From…read morethe very moment we contacted Sam, we were given such intentional care and support as we transitioned Mom to assisted living. Their attention to detail and genuine kindness for Mom was evident every step of the way. The caregivers there are thoughtful, knowledgeable, and very caring. The home is immaculate and beautiful. I highly recommend Senior Sanctuary of Anthem.

My wife and I moved into Sagewood three months ago and we have have been extremely impressed with…read morethe personnel, the place and everything we have experienced. The meals, now delivered to apartments due to the pandemic, are excellent. The once-a-week maid service is thorough and excellent. All of the many people who staff Sagewood are well-trained, extremely pleasant and understanding and always provide immediate solutions to our requests for help. Top management is superb. The apartments are designed for older people like us and there is always immediate assistance which can be summoned if needed. We know many people here whom we have been friends with over our many years in Phoenix and we all agree that this is a wonderful place. We cannot think of a better place to spend our final years-in comfort and safety and with plenty of things to do and enjoy. We recommend Sagewood heartily

This review is for the Sunday brunch at Palo Verde. I thought the quality of the items served were…read moreexcellent.. It would've been nice to have some kind of decoration like floral arrangement or some kind of ice carving.on the buffet. The fresh fruit, shrimp, and smoked salmon were particularly delicious. There was a really nice variety of items . The service was nice, but could've been a bit friendlier..

Five years of investigative journalism curiosity, and concern exercised at four different senior…read moreliving places from fall 2019 until now, gave me the incentive to move into one with a shining"star" award in Senior living. what a relief to move away from that which is fraught with negative negligent and inexcusable behavior directed toward our most precious assets: our seniors. U.S. Senior living offerings are pandemic with misbehavior directed toward our elder humanity, which often has the effect of nullifying their existence . I was privy to NIC meetings, and I taped extensive meetings where investors clarified the meaning of what senior living really is , simply "real estate" with a steady stream, guaranteed by the inflow of walking talking gullible seniors and outflow of their bodies to whatever place they have prearranged their final disposition, if they have even done that! So I escaped senior living and fled to downtown Phoenix where I reinvented myself as JK Emerson Smith, my nom de plum, lived in a 24 story, high-rise, surrounded by ASU students and young professionals for almost a year and a half? While living there I was infused with their energy and vigor..... I felt desperate to never ever again live around "old people" and then what do you know? I landed on a 40 acre piece of property that feels like it was transported directly from heaven: a nonprofit, basically resident/volunteer run, operating with a likeness to an HOA called the GCA, and is not dependent upon squeezing every dime out of every Senior on limited to moderate incomes. In addition, this campus is staffed, with what I can only call caring, dedicated individuals, infused with the deepest desire to support, help, care about and look out for their senior residents. While I'm not easily impressed, I am not easily fooled..... except for not realizing that Senior living communities have a habit of over-promising and Under-delivering. One example might be the promise of "three chef prepared meals daily", while failing to explain the chef works at Stouffer's! Here where I live the Casitas are cozy representatives of the individual taste and style of the residents living within, and thankfully not the type of exterior that resembles a mental institution or prison. If you see a Community, which displays repetitious likenesses, for example, gravel instead of grass, no flowers, simply a sterile atmosphere and appearance, take note immediately and run like hell! I can almost guarantee that what you see on the outside is indicative of how leadership will act internally; that's institutional, thinking and I no longer live in an institution. I found a home ! Indeed, a home that respects my prior experience enough to give me a TV talk show weekly to interview the residents on the campus here so everyone can meet their neighbors and have the opportunity to present their previous skill sets, accomplishments, and successes, as well as perhaps talk a little bit about the failures that led to them being successes . When I vetted those NIC meetings, never once did I hear anyone mention concern for the quality of life of a senior resident. Pay attention when analyzing where you think you want to live . If the leadership decides that they want to turn everything into a low maintenance residential institutional type epicenter that simply caters to the famous revolving door of seniors with wallets, run the other way!! If you decide to run my way, you can appear on "Stories from the Porch", or better yet Google that title and add JK to your Google search and have a look at the stories told by the residents who live here and how they differ from the smiling artificial seniors in the ads for other senior living "facilities".... partially because this isn't a facility. This is your home! in closing, I can only tell you that I love my housekeeper. She spends an hour here paying attention to how clean things are. I love the food the choice of restaurants on the campus I love the staff in the fact that no matter what kind of a problem I may face I don't have to face it alone because there's someone here on this campus that I can talk to . You have the rest of your life ahead of you. Make sure you spend every single day wisely! You are now a human ATM machine in the eyes of the FOR-PROFIT "retirement industry" and don't give anyone your pin number.!! Furthermore, (and because when I say "closing" I'm never really close to closing) lose the title "Senior citizen" and when you move here I'll award you a V-POW badge....."veteran, vintage or valuable person of worth". Just move in and ask for JK. Everyone knows what the term "bang for the buck" means and you'll be shocked at clearly you'll come to understand that phrase when you do business with a nonprofit.

I moved my husband with late stage dementia into Glencroft in January of 2025. It seemed to be a…read moregood fit. I won't speak on the issues he had, but only general things that I witnessed at the facility. Under staffing, a problem at most facilities, is also an issue here. Some of the staff truly cared but seemed to be very overworked and couldn't do for residents what I believe they would like to have done. Others were there for the paycheck. Things that really bothered me: nobody helped get hands washed before meals; there was a pitcher of water sitting out for residents, but most days there were no cups, and most of the residents were incapable of getting it or knowing they needed to drink which is so critical in preventing UTI's in dementia patients. The cups for meals only held about 5 ounces of liquid and no one offered refills. Hubby's underwear was not changed daily. Washcloths never seemed to be used; it didn't appear personal care was taken care of; his personal care items were in a locked drawer, but never seemed to be used including his shampoo and body lotion. The food was edible, but barely. I witnessed the woman in charge arguing with a dementia patient. But my biggest complaint is the lack of activities or things to do for the residents. There was one TV with several comfy chairs for well over 20 residents, but nothing else. They were left to wander or sit and stare. I visited 5-6 days a week and engaged him in water painting, playing ball and cards while he could, but that's not enough for someone suffering with this awful disease. I tried arranging for volunteers to go to entertain the residents, but though the facility said it would be nice, they made it next to impossible for volunteers to go. My hubby acted out and was kicked out after 2 months but I'm not surprised. I would act out too if left in those conditions. Perhaps Glencroft is good for independent living, but not for memory care.

I was genuinely troubled to see the memory care director, Laurin, leave her position. Having worked…read morewith her a few months ago, I can say she was an extraordinarily loving, patient, and empathetic leader -- the kind of advocate this facility needs. I don't blame her for leaving at all. What concerns me most is something I witnessed firsthand: while waiting to speak with her, I overheard a conversation between her and the executive director. His tone was belittling, and he spoke about writing up and firing staff in a way that felt dismissive of the people actually doing the caregiving. Given that, it's hardly surprising how many memory care directors have come and gone. It's worrying to think this same leadership will be opening a new, state-of-the-art center -- I have real concerns about whether the culture behind the scenes matches the polish out front. I don't typically write reviews, but after learning Laurin had left and seeing firsthand how unsanitary and rundown the common areas have become, I felt I owed it to other families to speak up. This is memory care -- the residents here are especially vulnerable, and I think that raises the stakes on all of this considerably.

Bethesda is a very well maintained assisted living facility with very friendly and well trained…read morestaff. We place our brother with disability in Bethesda a few months ago. He praised the staff are more friendly and available, the food are better, even the air is fresher compared to the last assisted home he stayed at for 4 years. My encounters with everyone (including the residents) from Bethesda were all positive. My only suggestion is I wish the med techs have a desk with a chair, so they don't have to be on the feet all day.

Supervisor.. manager Chris is awesome He's a big help…read moreAmazing He holds everything Together in that home Chris Zapata Was so helpful and caring toward me...as a patient here

If you want the best care for your loved one, you have found the right place. I was in a crisis…read moresituation with my fathers assisted living facility not taking proper care of him. Caring for Loved Ones was recommended, and we were lucky enough to get a room. The home is clean and very well taken care of but what really stands apart is the staff!!!! Wow....Chris, Shawn and the amazing chef Intan!!! I lived out of state and every morning Chris would give me an update on how my Dad was doing. The staff is there 24/7 unlike other group homes. The owners are amazing and have been in this business for 11 years, so they know what they are doing and come with very high standards. When my Dad was passing the staff did not leave our sides. My sister and I were so supported through his passing. I cannot say enough great things about Caring for Loved Ones.