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    The Retreat at Alameda

    5.0 (6 reviews)
    Open Open 24 hours

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    1 year ago

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    3 years ago

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    Bethesda Gardens Assisted Living and Memory Care Phoenix

    Bethesda Gardens Assisted Living and Memory Care Phoenix

    3.3(13 reviews)
    7.6 mi

    I was genuinely troubled to see the memory care director, Laurin, leave her position. Having worked…read morewith her a few months ago, I can say she was an extraordinarily loving, patient, and empathetic leader -- the kind of advocate this facility needs. I don't blame her for leaving at all. What concerns me most is something I witnessed firsthand: while waiting to speak with her, I overheard a conversation between her and the executive director. His tone was belittling, and he spoke about writing up and firing staff in a way that felt dismissive of the people actually doing the caregiving. Given that, it's hardly surprising how many memory care directors have come and gone. It's worrying to think this same leadership will be opening a new, state-of-the-art center -- I have real concerns about whether the culture behind the scenes matches the polish out front. I don't typically write reviews, but after learning Laurin had left and seeing firsthand how unsanitary and rundown the common areas have become, I felt I owed it to other families to speak up. This is memory care -- the residents here are especially vulnerable, and I think that raises the stakes on all of this considerably.

    Bethesda is a very well maintained assisted living facility with very friendly and well trained…read morestaff. We place our brother with disability in Bethesda a few months ago. He praised the staff are more friendly and available, the food are better, even the air is fresher compared to the last assisted home he stayed at for 4 years. My encounters with everyone (including the residents) from Bethesda were all positive. My only suggestion is I wish the med techs have a desk with a chair, so they don't have to be on the feet all day.

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    Bethesda Gardens Assisted Living and Memory Care Phoenix
    Bethesda Gardens Assisted Living and Memory Care Phoenix
    Bethesda Gardens Assisted Living and Memory Care Phoenix

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    Brookdale Arrowhead Ranch - Mom's new room sweet!

    Brookdale Arrowhead Ranch

    2.8(6 reviews)
    6.9 mi

    The management and the staff here are great! The rooms and the facility are very well maintained,…read morewith an enclosed outdoor courtyard space that is well groomed. There is a great number of activities art games and even trips away from Brookdale for everyone's enjoyment and entertainment. There are two TV lounge/activity rooms to enjoy playing cards or watching whatever you want on TV or movies. Being that food choices are cafeteria style I do add some ingredients to make it better but most people enjoy the food here very much. I just read the other reviews. I disagree with Sherry's review in terms of treatment and maintenance. Her review was from 4 years ago and upgrades have been made and I can attest to management and the care that is given here big first rate. My opinion is Sherry had exaggerated expectations. A number of improvements must have been made in the last 4 years as I find it comfortable safe and secure to be here. No it is not a five-star resort but for an assisted living facility which I've been to a few this one is nice. There is the definite difficulty with so many of us in our senior years that need to feel comfortable and well cared for and a paramount necessity for feeling safe.

    This place is horrible! Dirty, understaffed and full of negligence. The staff has no credentials to…read morenotice a medical emergency. Personal items are always missing and you will get the same answer every time by staff " I don't know, I wasn't working that day" The director Dora has zero communication skills and doesn't follow up or follow through when asked about an incident that occurred. They are all about the money, not the care of residents.

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    Brookdale Arrowhead Ranch - Courtyard, green space.

    Courtyard, green space.

    Brookdale Arrowhead Ranch - Gazebo

    Gazebo

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    Mom on the patio

    The Retreat at Alameda - retirement_homes - Updated September 2026

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