This year was my first time seeing Dr. Alex Liu, and my experience was nothing short of first-class. Dr. Liu was extremely thorough with my eye exam and took the time to make sure everything was explained clearly. The entire staff is wonderful, friendly, welcoming, and professional. They truly make you feel like family from the moment you walk in. They also have a great selection of eyewear with plenty of options to choose from. I highly recommend Dr. Alex Liu and his team to anyone looking for excellent eye care and outstanding customer service. Thank you, Dr. Liu and staff, for everything! I look forward to coming back for years to come. read more

I had a great experience at Dr. Lou's office! Dr. Jeff was awesome -- friendly, professional, and very patient. The whole staff made me feel welcome. ドクター・ジェフがとても丁寧に診てくれて、スタッフの皆さんも優しくて安心できました！ Highly recommend this place! Go Dodgers read more

Alex C Liu, OD - Optometrists Near Me - Rowland Heights, California

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The staff is friendly and patient.. Great customer service. A lot of glasses to choose from! Scheduling an appointment was easy.

The staff is always welcoming and helpful. Ron, Keyla, & Tatiana are always willing to help and they always do it with a smile. Love this staff and highly recommend! read more

I've been a longtime patient of eye doctor Dr. Granados and actually followed him from one city to another because of the amazing care he provides. That alone says a lot about the kind of doctor he is. I'm so happy I found him again at this optometry office because the experience was just as wonderful as before. The staff was friendly, professional, and welcoming from the moment I walked in. Dr. Granados is always thorough, knowledgeable, and takes the time to explain everything clearly while making you feel comfortable and cared for during your eye exam. The office is clean, organized, and runs very smoothly. It's hard to find an eye doctor you truly trust, and Dr. Granados is definitely one of them. Highly recommend this office to anyone looking for excellent eye care and outstanding customer service. read more

Dr. Liu and his staff are amazing! Very professional and attentive. Dr. Liu takes his time explaining everything. Everyone is so friendly from the minute you walk in making you feel welcome! Ron is the best and is always so helpful! read more

Amazing doctor, amazing staff. Very knowledgeable and would highly recommend to anyone.

The doctor and his staff made me and my brother feel like family. Ron really took time to ask me questions about the kind of glasses I needed. I just can't say enough about the whole operation. Thank you and we will be seeing you soon read more

Awesome practice! Everyone had smiles and was welcoming to me and my family. No wonder Dr. Liu is the optometrist to the stars! If you want the best, come here! read more

This is where I go whenever I need to do my eye exams and get new prescriptions. The doctors are always very engaging and friendly. I like that they always give their advice and recommendations. They are very patient with explaining different options with what kind of prescription or frame you want. Really great customer service! read more

Dr.Liu has a wonderful Optometry practice and is great for the community he serves. Not only is he a great optometrist who has taken care of myself and family for years. A visit to his office is extremely Pleasant. It starts with his professional friendly staff. From the moment you walk in they make everyone feel welcome and special. I urge everyone to make an appointment and get the best care possible from Dr. Liu and his great staff. read more

I have been coming to Dr. Liu's office for years and I refuse to go anywhere else! Everyone is so welcoming and attentive, it's always such a great experience coming here. I recommend him to all my friends and family and every time they come back saying how great the experience is! read more

I walked in and they just looked at me all weird. I asked about a discount card from my insurance for meta glasses. They told me someone was not in and took my info and I left. They never contacted me back. I guess I have to be a celebrity or baseball player for service... read more

Dr Alex Liu is a caring professional who took the time to review my records and give me his honest feedback on my eye condition. I appreciated his help and expertise. Would highly recommend his office. read more

Husband and I have been going here for our exams for a couple years now. All the drs are friendly. Front desk people are friendly as well. We took our toddler son and Dr Liu made him feel comfortable while getting his eyes checked. Ron is also amazing and so helpful! We had requested to try on so many glasses, had many questions but he was sooo patient with us and answered everything patiently. We also love that they're very transparent and honest. read more

I was having issues with my current glasses and when I went to another optometrist they just said my prescription did not change and did not offer any solutions for my vision problem. I was still not happy and decided to try a new place and tried Dr. Liu. It was the best decision I could have made. It is further out than my previous optometrist but worth the drive. Dr. Liu took the time to hear my concerns and complete a thorough exam. After addressing my issues reading he informed me that my prescription was too strong and by adjusting it, my vision would improve and it did! I got a great deal on my glasses using my insurance and was not overcharged. Thank you Dr. Liu for your help. I would definitely recommend Dr. Liu if you're looking for a new optometrist. read more

Wow, wow, wow! Just wow! From initial phone call through the end of the first appointment, Dr. Liu and staff were friendly, competent and efficient. They were very warm and welcoming. Dr. Liu's staff was able to get me into an appointment for my son earlier than expected. Once there, his staff made us feel warm and welcome prior to actually being seen by Dr. Liu. Dr. Liu was able to detect an astigmatism in my son's eye that had previously gone on notice for quite some time. And once Dr. Liu told me that other optometrist's diagnosed my son with 20/20 vision (which he was), they don't normally want to upsell you, thus he never had the astigmatism diagnosed previously. So the mere fact that Dr. Liu defended other optometrist's was a big selling point for me to not only bolster my confidence in him as a proficient optometrist. It also made me a believer in his services and business. If you are a sport parent and need your student athlete's vision tested; Dr. Liu is the way to go! I'll definitely recommend Dr. Liu to anyone willing to listen. read more

We have always had good service at this Optometry store. In particular, the man (manager?) that works at the front desk is a joy to speak with. Not only does he tell us about the pros and cons of each of the glasses that we choose, but he also discusses our selection without any sales pressure. Highly recommend this Optometry store read more

Dr Liu is amazing! Been going to him for years. Always does a thorough job with my family's eye care.

I was introduced to Dr Liu thru an employee there . Thought I'd give him a try and I'm glad I did. Very professional and thorough. Takes his time to make sure we got it right. The frames I chose were the Rayban Mega Wayfarer(black). . Think I'll be coming back next time I need to renew. Thanks to all his office staff very nice people . And thanks to Aleena for recommending this place. read more

Excellent optometrist! I've been coming to Alex for over 4 years and I've been getting my annual eye exams done and new contacts here. Alex is a very personable optometrist, he always has a smile on and really makes an effort to get to know each of his patients on an individual level. If you're looking for a new optometrist, I recommend making an appointment to see him! He is an optometrist you can really trust. He also does not force you to do the eye blowing thing, (he has something else), which is a major plus in my book! read more

Dr. Liu is lovely! He explained everything during my glasses and contact exams, which I appreciate as an anxious person. He is very personable and thorough with the exams. I am so grateful I found him as I have had bad experiences with the eye doctor before. He even gave me some trial contacts to try before I order my boxes. Thank you very much for being so wonderful! read more

This is my first time visiting this office and i have to say that im impressed with how courteous and professionals each staff is. They're very welcoming and friendly. My appointment was early in the morning and since i was the only one there, i was able to get in and out very fast and the check-in process was smooth. I picked up my new glasses from them today and they fit me perfectly. Of course i spent a lot of time choosing the glasses and the guy helps me choose the right glasses for me because i'm really picky. Originally i picked a metal frame Raybans and then the guy helps me with an alternate options because i told him that i need glasses that has nose bridges. He gave me the pros and cons about having nose bridges on the metal frame and ultimately gave me other options that has similar style but won't leave nose bridge mark on your nose. In the end, I ended up getting the glasses that he picked. One thing to note is that i wish they would've called me when my glasses was ready for pick up, but i won't let it stop me from not going to this place again. read more

Without a doubt the best optometrist!!!! Doctor Liu saved me during a vision emergency and managed to squeeze me in his super busy schedule. His STAFF is also amazing! From the moment you walk in, they immediately are attentive and make everyone feel like family. read more

Alex C Liu, OD - Optometrists Near Me - Rowland Heights, California

If you are looking for great customer service and quality eye care it's here with Dr. Liu and his staff. Dr. Liu and his staff make sure that your prescription is just right for you. They want you to not only wear your new glasses but they make sure that you love to wear your new glasses. They have all the name brand frames that you'd expect . My frames were not available at their office but they did not hesitate to order them for me. Dr. Liu is a professional who knows how to get his clients the correct prescription. I love to wear my glasses! read more

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We travel from Yucaipa to see Dr. Liu because he is THAT good. Explains everything, very thorough, and I never feel rushed. Genuinely cares about his patients. read more

My daughter and I have been coming here for a few years now. Love the care and expertise that we get from Dr Liu and his staff. Ron is so helpful and caring. Dr Alex is very thorough especially because my dtr has a pretty strong prescription and astigmatism. He is a great doctor and person overall who is willing to help out the community. Thanks again Dr Alex . Go Walnut HS Vball! read more

Great place to get your eyes checked, good customer service, staff are friendly, would recommend anyone to visit

Every aspect of my visit to Dr. Liu's was excellent--from the professionalism and kindness of the front desk staff to Dr. Liu's friendliness, explanations, and no-pressure approach during and after the eye exam itself, this was hands down the best optometry experience I have had in my four decades of wearing eyeglasses. Moreover, when I called to follow up with a question about my prescription four months later, a first-rate assistant got Dr. Liu got right on the phone and answered all my questions completely and concisely, with the same extraordinarily friendly and helpful demeanor he has in person. I cannot recommend Dr. Liu highly enough! read more

Dr. Lou is the best. Outstanding customer service and a huge variety of frames and lens options. If I hadn't payed the doc a visit I wouldn't be able to see the keys on my phone to write this review. read more

I wish I could give Dr Liu like 10 stars or more. I've been his patient for more than 5 years now and couldn't be happier. Today he helped out my boyfriend with an immediate emergency as well. The front desk was completely helpful and they made arrangements to help my boyfriend even though it was totally last minute. Dr Liu treated him and I can't even explain how thankful I am. To the front desk team and to Dr Liu, THANK YOU SO MUCH!! read more

So happy I found this optometry office! I was experiencing discomfort in my right eye for several days and could not figure out what was wrong... so I turned to the trusty Yelp community to find the nearest optometrist. I called Dr. Liu's office and was able to see Dr. Granados for a same-day appointment. Upon arrival, the receptionist assisted me right away and I was able to fill out the forms and be seen by the doctor within 5 minutes. My visit with Dr. Granados was very pleasant. I first took a series of vision tests, and then he proceeded to examine my eye. Not long after, he located the issue, explained what caused it, and how to treat it. Phew! Thankfully, we were able to catch the problem before it got worse. Dr. Granados is very knowledgeable in his line of work and has a friendly and calming demeanor. I felt comfortable throughout my visit and was able to receive a solution right away. After my visit, my eye already feels way better! I highly recommend Dr. Liu and his team to anyone who is looking for an optometrist. Their doctors are of the highest caliber and provide excellent service. 5 stars :) read more

Took my daughter to see Dr Liu and found him to be very patient and knowledgeable. He ran all the tests and explained everything well. So happy with our visit. Will continue to see him for our annual check up. read more

All staff are all super friendly and helpful. You can tell that the office is a positive environment. I got a contact eye exam today with Dr. Chang and she was wonderful. She was patient and answered all of my questions. The guy (sorry I forget his name) who helped me with teaching me how to put and take off contacts was so nice and patient. He explained a lot of things to me without me having to ask and also was very clear about my insurance benefits and whatnot. They give honest advice and are not just trying to get you to spend more money, which I really appreciate. Gonna recommend all my family and friends to come here! :) read more

Came in for a check up for the family and was pleasantly surprise with how easy and understanding Dr Alex and his staff were. Dr Alex did a very thorough but pleasant eye exams for us but it was 'fun' for my 7 and 4 yo. Both of them think it was pretend play, and that he was so cool, and the entire thing was so much fun that they couldn't wait to go back ‍ Once done, the front office was very patient in helping us choose the glasses as well as explaining insurance procedure. Overall, it was a very very very good check up. Go see Dr Alex. Highly recommended!!! read more

Dr. Liu and staff are always super friendly and courteous. I've been coming here the last few years for my vision and eye health exams and every encounter was great. Thank you. read more

My sister referred me to Dr. Liu a couple years ago as I was looking for a new place to get my glasses. I am beyond impressed by how kind everyone is here. I am even more impressed by the quality of the frames. Usually at other places, because my lenses are so thick, after a couple months my lenses would pop out of their frames. The frames I received here, the lenses haven't popped out and it's already been I think 2 years? This makes me so happy! Dr. Liu is awesome. The people are so friendly and the office is by far one of the cleanest offices I've walked into. I definitely recommend my family and friends see Dr. Liu. read more

love love love great personal experience phone calls when needed no bogus advertising discounts as promised read more

Went in for a walk in w/o an appointment to get prescriptions for my contacts and he was able to make time out of his busy schedule to help me out. Did not feel rushed at all and he insisted I take my time and feel comfortable throughout all the testing. Didn't pressure me to buy anything and was in my experience, priced very well. Staff and the doctor were all very helpful, and I'd have no hesitancy in recommending my family and friends! read more

Been treating with Dr Liu for years. Hands down the best optometrist! Very flexible with scheduling and will work with your insurance to make sure you get the best care. Office is near Daiso and 168 market and great restaurants, as well so I can do some shopping and eating afterwards! read more