To the Braman BMW Family:…read more I am writing to express my profound gratitude for an exceptionally positive experience I recently had with your dealership, despite an initial challenging situation. Approximately a month ago, while preparing to depart from my children's school in my 2022 BMW 228i, the vehicle unexpectedly began to experience severe shaking, accompanied by a significant emission of white smoke from the exhaust. Understandably concerned, I immediately proceeded to your dealership for assistance. The team promptly provided me with a loaner vehicle, which I utilized for approximately a week while diagnostics confirmed the necessity of repairs for my car. My husband subsequently visited the dealership to discuss repair options with Mrs. Liz. During his visit, he was introduced by Mr. Henry to Mrs. Petagaye Royal. While we initially had no intention of purchasing a new vehicle, Mrs. Petagaye's exceptional professionalism and comprehensive discussion, first with my husband and then directly with me, ultimately led us to buying new car. As a dedicated BMW owner for the past decade, this recent purchase marks my fourth vehicle from the brand, following two X5 models and the 228i, and now an X3. The 228i itself was acquired new from your showroom. While my previous experiences were certainly positive, this recent interaction has undeniably set a new benchmark for customer service excellence. Mrs. Petagaye's approach was exceptionally personable and professional, reflecting the outstanding demeanor of the entire team. The interaction transcended a typical transaction, feeling more akin to trusted advisors guiding us through a significant decision. She demonstrated remarkable patience and dedicated ample time to address all our inquiries. Despite the purchasing process extending considerably beyond typical hours--Mrs. Petagaye, in particular, remained with us until after 9 PM, well past her scheduled departure of 4 PM--we never felt rushed or that we were inconveniencing anyone. In summary, this entire experience stands out as the most exceptional purchasing journey I have ever encountered. I must admit that for over a year, I had been considering exploring other brands, specifically the new Chevy Traverse. However, the unparalleled customer service, the profound commitment to quality demonstrated by your personnel, and the overall positive engagement during this process have unequivocally reinforced my decision to remain a loyal BMW customer and continue our long-standing relationship. My husband, a consistent BMW owner since 2013, was instrumental in my initial transition from Mercedes to BMW in 2016. Reflecting on this decision, I am immensely pleased, continually appreciating the superior quality of your vehicles and the consistently excellent service provided to your clientele. I wish to extend particular commendation to Mrs. Petagaye, the two finance professionals who assisted us, and the knowledgeable 'genius' specialist. Their collective efforts were truly exceptional. This was a testament to outstanding teamwork, and every individual involved deserves the highest possible rating. If a scale of 1 to 10 were applied, their performance would undoubtedly merit a 100. On this business there are levels to customer service and on every point of measure, Mrs. Petagaye especially, and the BMW Finance team and Manager, consistently exceed all benchmarks! I am, and will remain, a dedicated BMW advocate. Thank You, Renetta Tracey

If you're looking to buy a BMW in the area, you should definitely go see Nicole Stem…read more She has worked at the dealership for years and is a true professional. We've bought multiple vehicles from her, including a CPO X3 from one of our children this month. The experiences we've had here have been painless and the deals have been easy to make. Between their multiple locations, Braman has lots of cars to choose from typically. We've had no trouble finding both new and preowned vehicles that fit our criteria and budget. While I can't speak for their service department or other sales people, I can reiterate that we really like dealing with Nicole and plan to come back again in the future for additional purchases as the need arises.

We have had our cars serviced here for years and Bill Tyson's has never disappointed us. We…read morerecently inherited a 2017 Elantra and they took care of everything it needed, worked with us on with prioritizing so we could break up the cost. We highly recommend them, even the tow truck drivers are professional and friendly!

So far, I'm not impressed. I filled out all the forms to get a service appointment. I got a text…read moresaying I had a 4 AM appointment on Labor Day. I sent a message saying I was busy & asking them to call me. Heard nothing. Called one location. The guy that answered said to hold a minute. I could hear him ranting about a customer. Went on & on. Finally gave up and called another location. Was told I'd have to drive down and have them look at it--it's different on every model. The job is to repair a door handle on a Tesla model s. It's the same on every model s with one small difference, but the parts and procedure are the same. Besides, I can tell him which variant I have. He has to see it. There are 100 YouTubes on how to do this and these are supposedly Tesla specialists. Tesla Service Center gave me a quote without seeing it. It's a long way to Boca when there's absolutely no reason for it. Guess I'll do it myself.

They are amazing. I can highly recommend this place. I go there since five years and I am always…read morevery very happy with the service.

I have found Roger and his crew extremely efficient, honest, and reasonably priced. Jen, the…read moreoffice manager, is helpful and friendly. I feel blessed to have found this great place!

New Age just did a ceramic coat on my car (which has 65k miles and is five years old) - now it…read morelooks brand new! I completely trust Andrew/Niko and love how clean they keep the shop. I always use them for regular maintenance (and repairing the all-too-common nail in a tire from all the local construction).

extremely accommodating family business .Honest service people who has earned my repeat business…read moreover the years

Excellent service. Explains clearly what iswrong with the car and does an excellent job repairing.read more

Great service at a reasonable rate. Got my daughter's car in and back in the road very quickly.read more

I have been having my car serviced by the owner of this business for a few years now, as well as in…read morea previous location. The auto technicians here are excellent and reliable mechanics. My car is a 2017 and has a lot of miles on it, so things have been needing replaced as of late, which is to be expected on older models with a lot of mileage. The team at this auto shop have done, and continue to do amazing work on my car. Parts and labor are not cheap, regardless of where you go, not to mention car parts are all made with plastic nowadays. Still, the quality of parts and labor I receive here are excellent. I'm also impressed with their concern for my safety in being 100% certain the vehicle is completely safe and in perfect working order, testing and retesting, before I get in my car and drive off. While you'd expect that this is a given, you'd be surprised at some of the experiences I've had with 'other' mechanics! These gentlemen are honest and excel at auto repairs, having never failed to help me when the chips are seemingly down. I never, ever feel in any way over charged or taken advantage of, which has definitely happened to me at other auto shops. They have kindly saved me a lot of money and future aggrevation in repairs. They really go above and beyond. I would like to also note that the estimates they give me for work I'm requesting always fall closely within the 'range given,' so I know what to expect costwise. I'm on a fixed income and have to know the cost I'm facing. I'm so grateful for the work they've done and I no longer feel a sense of dread when I go to have my car serviced regularly. I very highly recommend the entire team at GT Auto Repair and came here to express my continuing gratitude and appreciation. My previous review in 2025 -- First, let me say I am deeply grateful to these mechanics. I had already taken my car to two other mechanics who were unable to repair the car properly and, from the looks of things, made the problem even worse. Having honest and trustworthy mechanics is beyond valuable in today's world. The mechanics at GT Auto, that worked on my car, Reny, JB, Rick and Jeff, are very open, honest and transparent. They took the appropriate time needed to thoroughly check the car out and find exactly what was going on. They showed me what was broken and explained what needed to be done and why. They are fantastic communicators and excellent mechanics, both English and Spanish. I was worried sick about the cost, as it was a head gasket, fan and electrical issue, but Heydis, who works in the office, did her due diligence, researching and finding the most affordable parts at a fair value. They are a great team and showed compassion and concern for my financial predicament, as well as my safety. Once the work was done, they made absolutely certain everything was in excellent working order and that the car is safe to drive, before turning it over to me. I highly recommend GT Auto Repair and cannot recommend them highly enough! If you're looking for honest, intelligent, qualified ASE Certified mechanics, with genuine expertise, look no further. GT Auto Repair, 2833 Forest Hill Blvd, WPB, FL 33406 is the place to go for excellent auto repairs and service. They definitely put your safety first and have set a very high bar for others in their field to measure up to.

Very disappointed with my oil change, they took it upon themselves to replace all the filters…read morewithout asking me and then charge me three times what they should cost. Very unprofessional and a bit like a scam. To make me pay for something that I did not ask to be installed is a complete rip off. I really wanted to like this Mechanic but when times are tough and money is hard to come by this is not acceptable.

Teri works fast, he is HONEST and very reasonably priced! He came highly recommended and I've…read morerecommended him to at least 3 people!

I came to this auto shop after I've read good reviews. My car was making a loud rumbling sound in…read morethe morning when I first start it. The owner advised to leave the car overnight so he could check it when it starts first time. I left the car and next day he called me and said there was nothing wrong but because the engine was old, the oil rising up would make the rumbling sound and nothing had to be done. I took my car to A1 Japanese Autocare and the problem was found with the engine mounts that had to be replaced. Once it was done, no more rumbling sound. I suspect the AMA autoshop never examined my car. I wasted my time, paid for the Uber and was obviously lied to. Go figure.... may be this shop is like a gambling : you may get good service or you may get bad service, take your chances.

Highly recommended body shop. Excellent job on my BMW 530 e (mainly scratches on the front bumper…read moreand passenger side fender) Superb assistance by Edwin Acosta, service adviser. Bob the manager is an outstanding person and very knowledgeable of all possible details of my car. Thank you, Dr. Mariano Guardo, PE, BC.WRE

Repair job good. Process too slow. Took two weeks to repair my Bmw m5 rear bumper. Chris is a…read moregood tech. Kept me informed.