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    Alexander Movers

    2.3 (53 reviews)
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    Services - Alexander Movers

    In-state moving

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    Mover taking a break on my dime! Sitting on my furniture instead of loading the truck. Talking on his cell phone.
    Franky H.

    Alexander Movers are absolutely terrible. We had a 4 man crew for a local move. The "movers" were extremely slow and careless. Many items were broken. They are not real movers. Just random guys with a truck. One guy appeared to be intoxicated or under the influence of something. It took 3 hours just to load up the truck. Inefficiently done. A 3 bedroom apt with about 2 bedrooms worth of stuff. It should not have taken 5+ hours for an apt move. One guy who stayed on the truck was taking a break, sitting on my sofa, talking on his phone instead of loading the truck. When I commented on it he became belligerent and continued to talk on the phone, moving items with one hand. No effort, no hustle. A complete waste of time. If I didn't help we would still be loading the truck. DO NOT WASTE YOUR TIME OR MONEY. Trust me you will regret it. Also the moving truck has a hole in the top of it, so if it rains your items will be wet! They only accept cash which they demand every two hours. Seriously these other 5 star ratings cannot be real. These people are NOT PROFESSIONAL MOVERS. No real movers that are hired to do a move will gripe about the scope of work. They had no dolly's or other equipment. Wardrobe boxes or anything to help with the move. It shouldn't take 5+ hours to move literally 8 blocks.

    This is by far the worst company I've ever used for a move. I was charge for 4 hours all for them to leave my furniture in the hallway assuming that I didn't have more money. Please don't use this company poor customer service, they don't wrap your items. I'm also reporting them to BBB. This a black owned business with horrible service. Single women please have a man with you on the day of your move.

    Furniture being moved with out being wrapped

    My husband and I hired Alexander Movers for a small move on February 29th after being referred to them by a friend who claimed to have used them several times without issue. We needed to move furniture ONLY 3 bedrooms, living room, and dining room furniture nothing major. We also took down both beds with the exception of 1 because it requires more than 1 person to take down the bed and I couldn't help my husband with that. We hired 4 guys (so that things could roll as quickly as possible as we had an event scheduled for later that day) and paid for 3hrs. We were told initially that they would arrive between 9:00am-11:00am, we called multiple times and were told that they were on another move, we finally got in touch with someone from the office and was advised that we were given the incorrect time and that they would arrive by 4:00pm. They arrived to my house around 3:45pm my husband completed a payment and signed an estimate of charges form and they began moving our things. It took 4 people almost 2 and a half hours to move less than 15 pieces furniture that had already been broken down for efficiency and convenience. They complained of being tired from moving all day and was happy that this was their last move for the night. 1 of the guys that was there to assist with the move disappeared for what seemed to be an hour, and the other guy that was there was an older gentleman who basically gave orders and helped take down the 1 bed that I mentioned above. They were supposed to wrap our furniture so that there were no damages sadly, they did not wrap some of the furniture, and the furniture that they did wrap was not done properly resulting in damages. When we got to our destination conveniently our time had run out and they had an instant boost of energy moving the same pieces of furniture that took 2 and a half hours to move out of the old house, into the new house in less than 20 minutes. The guy who acted as a supervisor told us they would not be setting up our furniture (which we paid for) or moving it to the appropriate area's of the house unless we paid for more time. Paying for more time was out of the question because we paid for ample amount of time given the amount of furniture that we had. My husband signed a carbon copy of a form and they left. I called the owner to explain all that happened the conversation got very heated after the owner rudely told my husband and I we were making "lot of noise" by voicing our complaint. We agreed to disagree and ended the call. I inspected my furniture and noticed damages and I made a note to call the owner that following Monday. I called him and explained my damages and he promised to send a mitigator by the name of Dwayne to my property by the end of the week. That never happened so I reached out to my attorney to have her contact the owner. The owner sent her several documents (that we've never seen before) with my husbands signature that of course protects his company. I have never seen the original copy's of these documents and my husbands only recalls signing 3 documents but he furnished 7 to my attorney, I would love to see the original copies of the documents but I'm sure they will never surface. This move was nothing short of a nightmare, We were left with damaged furniture, paid for services that were not received, and then hit with these mystery documents that takes the liability from the moving company and places it on the customer. This was a lesson learned for us , had I took the time out to read the reviews about this company that were left by other customers having some of the same experiences I would have never hired them. I hope this review helps others. I WILL NEVER USE THEM AGAIN, NOR WILL I EVER REFER THEM TO ANYONE THAT I KNOW.

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    Review Highlights - Alexander Movers

    Lamar, Dwayne and Theo made my move a breeze, they were prompt, courteous, professional and most importantly fast.

    Mentioned in 8 reviews

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    U-Haul Moving & Storage of South Shore

    U-Haul Moving & Storage of South Shore

    (18 reviews)

    South Shore

    Update on my review. U-Haul representative called me this morning and ask me about the complaint…read morethat I did online. I told her that I was billed for not putting gas back in the vehicle and mileage which was incorrect. That I put $20 in the truck to replace the gas. That one of their employees checked and inspected the vehicle interior and exterior and stated that all was good and I would receive a refund. She put me on hold to go check the vehicle and said it was on full. It's three days later and it hasn't been rented. Well all I can say is that the truth prevail and they are reversing the charges and I will receive my refund in two to three business days but I will not be using their services again.

    The worst experience of my life. I went for a simple hitch install on my Camry. A standard,…read morenon-hybrid common car that has never had any modifications done. All parts for the hitch are their own. For anyone that has done this before it shouldn't take anymore then around 20 minutes. They offered wiring for an additional cost and since I was here, I figured why not. The window I was given for for an hour. I figured approximately an hour and a half just to be safe. They almost a full four hours stating "needed time to charge a battery" and "complications". Clearly they didn't know what they were doing. I needed to go to work and the manager Orran just kept staring that he could remove the hitch and wires and it would take about the same as the amount of time as it would to simply finish it He kept promising completion in 15min. 40min. and then when I would remind him he would change the amount of time he claimed originally and then he changed what time he stated it. These people are so corrupt and dishonest. They even charged me additionally for the "extra time". Finally, they refused to give me any kind of a warranty on the work they did or on their parts.

    Alexander Movers - movers - Updated May 2026

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