I love my primary care physician but the staff I'm dealing with right now is absolutely…read moreincompetent. Nearly 2 weeks of trying to get them to correct their error of calling in the wrong medication for approval through my insurance company. It's not that hard!

This office is routinely unorganized, and unreliable. When I moved to the area I found them because…read morethey had doctors taking new patients. After a month with my new doctor, I get a letter saying she left the practice and had to select another physician again. When I decided to go to a new office, it took over 3 weeks to transfer my medical records and even then they still forgot to send all of them. I had to go to the office to pick them up and even though I had just talked with someone on the phone, when I got there no one knew who I talked to or where the rest of my documents were. Really poor experience

Greatest ever! Can't say enough great things about my experience here. From the front desk staff to…read morethe doctors, top notch.

The way I would describe Atrius Health is a billing company that does doctor on the side.. Have had…read moremixed experiences over the years, some good, some horrendous.. until they finally decided to drop me as a patient for inability to pay their exorbitant medical costs.. Do yourself a favor and steer clear of this organization.

While I have no issues with the care they have provided since being a patient, I cannot say the…read moresame for their front office staff. When I have to "project manage" their staff as one of my projects as part of my day job, taking valuable time out of my business day (for which costs my company money) to have to keep calling every day and making sure their staff performs the most basic of tasks (like actually providing via email and fax ALL of my medical records and related doctor visit notes to an insurance provider (because the insurance provider had provided proof they received nothing from their office)), that is inexcusable. When I have to drive to their office to make sure something which should have been done, and their assistant who felt is "annoyed" that I am interrupting her busy day and talks to me as if I am a nuisance, yeah you can bet I am going to be pissed off. The front office staff are incompetent at best and lazy, unsupportive at worst. Their only value add is scheduling. And also FYI, they look as far from professional as staff can get, with exposed tattoos and nose and lip rings.

Dr. Golden is quite charming, so... I was happy to wait an…read morehour to see him, until HE could not make time to see ME. This doctor's office is ALWAYS OVER BOOKED. So, expect to wait a long time to get a visit, and to waste even more time in the waiting room. I was *still* OK will waiting, as the service was good. Then, I suffered a disabling accident, and things changed. Dr. Golden did not make time to see me anymore, and I was forced to see a "nurse practitioner, who had NO knowledge of my severe injuries and no bedside manner to treat me with the kindness and patience chronic pain requires. She once greeted me with "What's wrong NOW, Lynn?!" I was hospitalized for 2 weeks at MGH, released w/ condition that I see Dr. Golden that week...BUT HE REFUSED, claiming he'd just seen me a month ago & it was unnecessary. Other Yelp reviewers claim Dr. Golden does not spend any time with his patients & all sick visits are with nurse practitioner. THE DEAL: If you have any serious condition, illness or injury, I don't think this is the best Primary Care Doctor choice. He appears to prefer treating colds, flu and mild injuries.

Wow! I am an oncology patient and have been seeing Dr. Z and Megan for over a year now. The Dana…read moreFarber Palliative Care team highly recommended Dr. Z and referred me to him. I was a person that grew up with fear of drugs (blame Nancy Reagan & Tipper Gore LOL), especially cannabis. Dr. Z and the NP Megan have explained the use of various cannabinoids and specific terpine profiles that I am FINALLY able to have some relief! I have been able to get some sleep at night, which is AMAZING after years of insomnia. I have learned about how to use the least amounts of THC and be able to function with less pain during the day-- This is what we are currently working on, and it's been eye opening. It's an incredible balance of science and art. I feel like they have taken the time to understand my specific situation, developed a plan, and based on our zoom conversations/appointments we have been able to figure out which strains/profiles have the best outcomes for specific situations/times. I don't want to feel HIGH, I want pain relief and to be able to eat properly. ECS Wellness -- Dr Z and Megan have made my life a much happier one. Trust the process, follow the plans, AND keep asking questions. They will get you the relief you need!!

I have been seeing Dr. Zaklin for a few years to get a medical marijuana card. I was in a serious…read morecar accident many years ago, and have had issues since then. He will take the time with you and he's very knowledgeable about cannabis, and other holistic approaches to healing.

My mother was brought in on Saturday because of a bad fall. Everybody has wonderful. Very nice…read more Very attentive. She is on the Phippen floor. Her daytime nurse Dylan is a traveling nurse out of NY. He has been absolutely fantastic. He helps her out before her tests and has just been very helpful. They all have but she really has a soft spot for Dylan. Definitely recommend.

this is the worst run emergency department I've ever had the displeasure of visiting... 14 hours…read moreand still waiting to be seen... they are totally disorganized and understaffed and do an incredibly poor job of keeping patients apprised of their place for being seen

As I started moving into my 40's I realized I needed to take my health a lot more seriously than I…read morehave been when I was younger. I signed up with Gold Direct Care after I heard about what Dr Gold was doing. I was drawn towards the idea of having a doctor who will spend as much time addressing my concerns as necessary. I have been pretty disappointed with 10 minute consultations with previous doctors who don't have time to listen and never really get down to the root of the problem. I got the feeling that they have to make a very quick decision and hope for the best. Try this, take that, come see me again in 6 months. I realized that I have to take my health seriously. Good health is one of the most precious things we have. I made a clear and conscious decision that I do not want to be part of the herd anymore. I wanted a doctor who I have access to. I wanted a doctor who truly cares and who knows me, and I wanted a doctor who had the time to do his job properly with my best interests at heart. I have been with Dr Gold since he started his Direct Primary Care practice, and I am completely satisfied. My first consultation was over an hour. I send him emails which he responds to right away. I have his cell number and I have 24 hour access if I should need it. (Not that I think I will, but it is a comforting thought.) I had a chronic health issue for quite some time, and nobody has been able to get it under control. With Dr Gold's care he had it taken care of within the first month. We spoke often and tried different prescriptions. He consulted with other specialists and before long had the whole situation under control and everything back to normal. I did not get kicked around from one specialist to another, from one test to the next. In the end it was his direct pragmatic approach that solved a complicated situation without having to send me in for a complete "refit". It is also a pleasure to work with him. He has a great sense of humor and a nice personality. It feels like you are talking to an old friend, which takes the anxiety out of visiting the doctor. If anyone is on the fence on whether this is a good fit for them, take it from me, you will definitely not be disappointed. If you take your health seriously, this is a smart investment. Investing in your health is investing in yourself and your future. Dr Gold practices modern medicine with a traditional approach. Everybody wins! I can't recommend it highly enough.

I would have given a five star review until Dr. Mancini terminated me (a 69 year old woman with…read moreunderlying conditions) as a patient during the pandemic without even the courtesy of a phone call. I was a long time patient of Dr. Mancini. It is a concierge practice and I paid for the care of a doctor. When she went on maternity leave I wished all the best for her. I was not happy to find that she hired a nurse practitioner to cover for her rather than a doctor. I had excruciating pain on my left side near my rib. I did get an in person appointment and she said I had a bruised rib. She said I could get an x-ray. She called to say the x-ray showed an enlarged spleen. I was concerned and saw the nurse practitioner who sent me to the emergency room "in case my spleen exploded or something." Luckily I went to the emergency room where I was diagnosed with Costochondritis - a muscle problem that causes extreme pain. This should have been obvious since I have chronic muscle pain. My chiropractor in NYC, bless him, knew exactly what it was and how I got it and has made the pain lessen considerable. I went back because the nurse practitioner wanted more blood tests. She called to tell me that something was high. I asked if I could call to discuss the blood tests. She said no. I decided to get a complete exam in NYC (I live in NYC and in MA). Turns out is normal for the spleen to enlarge slightly when the body is under stress as it is sending out more white cells. My bone density is good and all my pain is muscular. My heart is good. I have lost 40 lbs and gotten my sugar down from 11 to 7.5. Still have to get it to 6 - but you would think these would be things a medical practitioner would know and want to share with me. When I asked when Dr. Mancini was returning I was told August 17th. I got this e-mail from her. "Jan, It has been brought to my attention that you have been unsatisfied with the care you have received since my going on maternity leave and were upset by my taking maternity leave in general. I was also made aware that you were verbally abusive, using profanity, towards our office manager. For these reasons I feel it best you find an alternative primary care physician. I am sorry it has come to this, but I feel the doctor-patient relationship has been irreparably damaged. The date of termination is August 1, 2020. - Dr. Mancini No phone call. No response to my e-mail replies. I was unsatisfied with the care I was given because I was misdiagnosed and not given appropriate information. I never was upset by Dr. Mancini taking maternity leave - I wished her all the best. All women need maternity leave. I did use profanity. Walking - in excruciating pain - to the office - I was made to stand outside in the pouring rain when they knew I was there for over 10 minutes. When I came in I said, "No patient deserves to be treated like s**t. I am a human being." I have a Masters in Counseling degree and if a patient of mine who had always been friendly and responsible reacted that way I would view it clinically as a sign of extreme stress (which it was) and would have checked in to see if they were okay. I have been in other medical places during COVID-19 and strict protocols never involve patients being locked out in the rain. I would have lived with all of this because of COVID-19 but the fact that a doctor would terminate a 69 year old patient with medical problems during a pandemic without even the courtesy of a phone call is inexcusable. When I found Elitra Health in NYC I actually cried during my exam because it felt so good to finally have an intelligent, competent team of people caring for my health. Dr. Mancini also prescribed inappropriate medication but that is another story.

So being a gentleman of a certain age, there comes a time when the doctors begin to recommend a…read morecolonoscopy. Just one of those things Men and Woman go through as we hit that 50+ area... It's not a fun time going through the preparations was a drag, but the hospital staff all included handled the visit exceptionally well! The procedure itself was simple and painless, the anesthesia provided was quick, effective and had no lingering effects, I awoke feeling great and ready for coffee.. I would recommend this group, to make this not so fun procedure painless..

Totally unacceptable ! Had blood drawn for testing oct 10th…read moreat the maple st Danvers location before They closed and all the could do was talk about leaving , took my blood , next day on the 11 th get a call that they are sorry , but the samples never got picked up , the go to another location and I need to go back to draw more blood ,I recall a gentleman leaving wile I was siting waiting to have blood drawn he was clearly leaving with the samples , so why would you draw samples from a patient knowing the transportation for the samples was leaving right now before you took the blood! anyway I'm like I'm all set with waisting my time first of all , second , why would a go back to a hospital that clearly is incompetent, called the administrators office and they said a manager would get back to me and offered me a gas card ! Are you kidding me ! never did get a call back ,I called the administrators office again spoke with Marcia, which clearly didn't much have any concern at all ,told me they take this kind of thing Seriously, I told her I don't think you do , then told me a would get a call from the manager , got nothing , someone is not paying attention !!!! Bottom line is it is the Administrators responsibility for everybody under them and I got no satisfaction at all , Maybe I'll get a call after somebody reads this review if I was the administrator I would be completely furious and people would be getting fired ! If they gotta mess up something as simple as a blood sample can you imagine if you needed a heart transplant I wouldn't bring my pet there never mind human ! Not happy at all , I will not be ignored , wrong guy !

I trusted Dr. Lobo to repair my broken heel after she assured me I would regain about 90% of my…read morefoot function and return to a normal life. The reality was devastating. After surgery, my foot was left crooked and I developed a large open wound that was never explained to me. She put a cast over it without telling me anything. When I returned to have the cast changed and finally saw the wound, I almost fainted. No one had warned me about it, and at one point it was close to becoming necrotic. I had to stay in bed for two months because of severe swelling and fluid. Instead of receiving support, I was treated as if I was being dramatic while I was clearly in extreme pain and dealing with serious complications. I later learned that a screw had been placed directly through the middle of my joint, and I ultimately needed another surgery to try to correct the damage. To this day I am still suffering the consequences. I have difficulty walking and constant pain that now affects my legs and back. This surgery took away the active life I once had. Based on my experience, I do not recommend Dr. Lobo at all.

Good if you are in ICU, MICU OR SICU. When you get stepped down the carr is not up to the standard…read moreas it should be.

The Danvers Family Dr's is a caring and efficient Practice. They always take time and make you…read morefeel like you are their only patient. After being a patient for over a decade, I can say they have never let me down.

I have been with Danvers Family Doctors for over 25 years and absolutely love all of the staff…read more They are always super helpful, knowledgeable, and caring. Dr. B runs a great practice suited to care for all family members!