Pueblo Medical Imaging is located on the first floor of the building 100 to the right in the Smiths…read moreshopping center, which makes it pretty easy to find with plenty of parking nearby. If you need to use the restroom you do have to ask the front desk for the key. My daughter went there for her first MRI and, as a parent, that can make you a little nervous because you are not sure how they will handle someone who has never done it before. The staff was very accommodating and took the time to explain the process to her so she knew what to expect. They were patient and made sure she felt comfortable before getting started. They also allowed me to be near the room to help her through the process, which I really appreciated. Those small gestures make a big difference when your child is going through something new or a little intimidating. Overall it was a positive experience and the staff made a situation that could have been stressful much easier.

Awesome- highly recommend- short wait to get seen, very knowledgeable and caring staff. Was…read morecompletely done from check in to leaving 30 minutes. Way to go to the Pueblo team that worked Saturday- truly appreciate you!!

Desert Radiology is a shitshow…read more On initial MRI/X-Ray I was supposedly undercharged after I'd paid my balance in full at the time of the appt. Coming back in for a second appt I was informed of the "new balance" but they couldn't take the payment at that time. So for two weeks in between breaks at work I attempted to pay my balance online and couldn't ever get through to anyone. So I finally had to take the time to drive down to the actual facility to pay this mysterious new balance and ended up having to wait 40 minutes in the lobby because they had to put me in a queue with patients who are waiting for actual exams so I could give them money?! This is a garbage place and I would recommend going anywhere but there. EDIT: I was never put in to the queue. I had to get up and explain to someone else what I was doing there and she took the payment. You suck, Desert Radiology.

Needed a routine chest x-ray. Called Desert Radiology, which is close to my home, and found out no…read moreappointment is needed. For routine chest x-rays, they just take walk ins. The clerk who checked me in did a little extra so that I wouldn't have to sit in the waiting room too long. With two minutes of giving the check in info, I was called back for my x-ray. The technician was very professional. Arrival to leaving in under 15 minutes. Excellent!!!

I recently had a CT scan of my pelvic area and kidneys at SDMI, and my experience was excellent…read morefrom start to finish. When I arrived, I was warmly greeted by two exceptionally kind staff members at the front desk. After checking in (I had already completed my paperwork online), I was directed to the back for my scan. The technician who assisted me was very friendly, humble, and professional, even though she appeared to be dealing with allergies and a heavy workload. She made me feel comfortable, clearly explained the process, and guided me through holding my breath during the scan. The entire procedure was incredibly efficient--I was in and out in under 25 minutes, making it the fastest CT scan experience I've ever had. I truly appreciate the kindness and professionalism of everyone I encountered. I have nothing but great things to say about this location and its staff. Thank you

Maria did a thorough mammogram with minimal discomfort. She explained each 10 second interval to…read morestand still as the machine took the imaging. Then gave me a moment to shake it off and on to the next, until I completed all 4. It was a very quick process and the facility is friendly, clean, and the changing rooms are just next to the imaging area to make the entire process streamlined. Outside, parking is ample and the building is in a convenient Henderson location.

I had a wonderful experience at this thermography imaging center. From start to finish, everything…read morewas smooth, comfortable, and very professional. The appointment was quick--less than an hour--and the location was convenient and easy to get to. The practitioner was extremely knowledgeable and took the time to explain the entire process, which made me feel relaxed and informed. I had a full report along with color images in 2 business days The pricing was very reasonable and the quality of service was excellent. I highly recommend this center to anyone interested in thermography or looking for a more holistic approach or alternative to mammography. I'll definitely be returning!

I had been asked by my doctor to get a mammogram, but requested that I get thermography instead,…read morewhich she was amenable to. This was my first time getting thermography and going to this office. My experience was a good one. Everything was explained clearly to me, and the procedure was easy. I chose to get a more thorough scan - one from my abdomen up, which provided me more information in regards to my health. I was scanned on a Friday, and had my results by the next Wednesday. If I'm requested to get another breast exam, I won't hesitate to do this again.

Great location, ample parking, easy first floor access and great staff. However, I arrived before…read more8:30 and left just after 11am for a walk in xray. The online portal, when it opened at 8:30, showed 5 waiting for the service. Other locations showed 1 or 2. My lesson is to go later, and to try another location. The staff said it was unusually busy, thanked me for my patience, and were very pleasant and professional. Looking back I wish there were estimates of wait times, and/or that I knew which # of 5 I was so we could have felt more in control of our morning.

Had to wait 1 1/2 Hours! Then, When I was finally called…read moreback I asked her what the problem was. She said well; walk-ins Take Longer... My appointment was made over a month ago! Someone before me, waiting in line- told me he had been there before and waited 2 hours! I have reviewed different Simon Meds and they all seem under three stars? So I'm not sure if it's only Simon Med companies or they just need more employees all over the valley¿? This is just unacceptable. I'm glad I wasn't in pain.

I was scheduled at this spot by a scheduling company because I needed to get an MRI of my hip area…read morefrom a worker's comp claim. I had to cancel and reschedule due to an issue with my schedule--which they allowed me to do easily. When I checked in, they accidentally gave me new patient paperwork as opposed to paperwork related to a worker's comp case. The staff realized the error immediately and gave me the appropriate forms. I was called to the back and given a few gowns to cover myself for when I went to get the MRI done. It took about 20 minutes and I was able to lock up my belongings in a drawer, keep the key, removed all jewelry, and used the provided headphones to drown out the noise. The tech asked me a couple of times if I was ok with enclosed spaces or claustrophobic, but I was not. I did have a slight cough and he told me to try to control it so that the imaging would come out clear. I was also asked about if I had any pain or if I needed assistance getting on the table (I did due to my injury) and he helped me off and on the table. When it was finished, the tech came in and helped me from the table, took the headphones and cleaned up the area (since I was the last appointment of the night). I got dressed and had the staff member at the front make me a CD of my images and she also provided me with a link to make my own sign in for their portal. Honestly, it was pretty professional and easy to deal with the staff at this location. The only hiccup was when I first signed in for my appointment. They were pretty quick and thorough when it came to the MRI. If I should need more imaging done, I wouldn't mind coming back to this spot.

I visited this location to get an X-Ray. It took about 10 minutes for an employee to reach the…read morefront counter. When she returned, I noticed that two other people were also waiting for service. Despite the long wait, the employee was very kind and professional. She informed me that they only had one technician available today. This location specializes in performing X-Rays and MRIs. They had water and a TV in the waiting area. Once I was taken to the back, the technician proceeded with the X-Ray procedure. However, we had very limited interaction. I attempted to engage in conversation, but the technician was not interested. I understand that he was focused on his work, and I appreciate his professionalism.

Had an MRI at the Gibson location. The person performing the test was Linda. She was very…read moreapproachable and understanding of my anxiety. She definitely made the whole process very smooth. I appreciate it.

What should have been a simple MRI turned into an entire afternoon of inefficiency and frustration…read more Prior to arriving at the office, Steinberg employees need to review procedures, ask some medical questions, discuss the scan, etc. This phone conversation took about half an hour the week prior to the test. The next day I received an email to check in on line. That was another half hour or more answering the same questions on the computer. The day before I was to have an MRI at the Sienna location, we received a call rescheduling to the N. Gibson office. Now that I've been rescheduled to a different location, the electronic questions must be answered again. Another 30 minutes or so. Arriving 15 minutes before the recommended half hour early time, there were a couple of people ahead of me at the front desk. When it was my turn to speak with someone, I told them my name and was advised to sit down and we will call you in a couple of minutes (to deal with insurance cards, etc.). One of the receptionists was knee deep in a complicated billing discussion with a patient, and the other was on the computer ignoring people. Seven or eight other patients arrived after we did, and were also told to have a seat, we'll call you. Each of those people were called and I sat patiently waiting. 45 minutes later, as my MRI was supposed to be starting, I went back up to the front desk and again gave my name. The receptionist checked the computer and said I wasn't on the list any more. Not sure what that meant, but we needed to check in, so I was a little more assertive and convinced him to take copies of my ID cards, etc. I have a fairly common first name and, due to HIPAA Privacy laws, staff only uses the first name of the patient when calling them for their scan. This led to a good deal of confusion in the lobby. In the area where scans are done, there is a second waiting room. Upon receiving my gown and socks, etc. I was given a clipboard with more paperwork to review and sign (what was duplicate information previously done multiple times). An employee called my name and walked me back in the direction of the MRI machine, pausing first to review all of the paperwork, signatures, etc. while I waited in my gown and socks. Then told to please go sit back down. All together, this paperwork and check in fiasco took nearly an hour. The MRI was a 20 minute event and done. So arriving at 2:45, we left about 5 pm. We have recommendations for improving the efficiency of the office if anyone in management would care to contact us.

Had to go in for a test and had an emergency come up I had to take care of…read more The assistant manager, Kimberly, was fantastic helping me.  Way above what most people would do. She deserves a raise.....and promotion.

Great service, never a bad experience. Because of insurance I was forced to go to Símon med. I do…read morenot recommend that.

So I scheduled in advance and the morning of they send a text with a link to click when you enter…read morethe building to let them know you are checking in. The space is clean when you enter and just has some seating and kiosks for people who I'm assuming are walk ins to use to check in. The cleaners they use are so strong though, not just like bleach smell , but very heavy in fragrance. It made it very hard for me to breath and my nose was running. The tech asked if I was trying not to cry at one point...no just allergic to this space. It if weren't for that it would have been great though. I was called shortly after checking in. I told the phlebotomist I faint easily if I don't have something to lay down on so she brought in a recliner chair. I also let her know I needed a butterfly needle and she accommodated. It seemed she had a to navigate the needle a bit, but I think I was a bit dehydrated. She didn't rush me after and made sure I wasn't dizzy. I appreciated the care she gave me, and how efficient they were. I just don't know if I'd be able to go back because of how intense the cleaners are they use. I had to shower when I got home because my body was starting to itch and my hair stank so bad from the off gassing of it. I don't remember any of the other clinics smelling so strong before.

Awesome. In and out. Always on time. Excellent location…read more Never that crowded. Very friendly and professional staff Have been coming here for years. A big difference from years back when they were awful. They have come a long way.

Due to the Urologist I had been going to for 6 years for cancer not taking my insurance anymore, I…read morewas referred to Las Vegas Urology and Dr Russon. What a breath of fresh air. All the staff I came into contact were friendly and very helpful. Dr Russon was beyond kind, understanding and patient. He wasn't rushed, taking the time to really listen to me, offering sound, good advice. Dr Russon took the time to make sure I was comfortable during the procedure. The Assistant was kind and also made sure I was doing ok during every step of my visit. I truly appreciate medical providers like this group

So far not a fan. Currently been on hold for 1 hour and 19 minutes to schedule an appointment with…read morethe Henderson office. This was AFTER I was already on hold for 1 hour and 27 minutes only to hear them pick up the phone and immediately hang it back up. They tell you on the never ending recording that you can go online and schedule. Nope! Not unless you are an existing patient. Oh lookie there, they picked the phone up and hung it up again. GREAT customer service. I will find another urologist. Thanks.