Pueblo Medical Imaging is located on the first floor of the building 100 to the right in the Smiths…read moreshopping center, which makes it pretty easy to find with plenty of parking nearby. If you need to use the restroom you do have to ask the front desk for the key. My daughter went there for her first MRI and, as a parent, that can make you a little nervous because you are not sure how they will handle someone who has never done it before. The staff was very accommodating and took the time to explain the process to her so she knew what to expect. They were patient and made sure she felt comfortable before getting started. They also allowed me to be near the room to help her through the process, which I really appreciated. Those small gestures make a big difference when your child is going through something new or a little intimidating. Overall it was a positive experience and the staff made a situation that could have been stressful much easier.

Beware of their billing practices. After my visit in…read moreOctober 2025 I overpaid and was owed a refund. Instead of issuing it their billing company MSN Healthcare Solutions actively attempted to collect an additional $262.35 I did not owe -- while simultaneously holding my money. My insurance company had to intervene four separate times over seven months to resolve this. Each time a refund deadline approached Pueblo submitted a new corrected claim deliberately resetting the clock. One claim was denied due to their own filing error. They ultimately reduced my refund through improper billing code unbundling. When I filed a BBB complaint their response repeatedly characterized this as a simple premature billing statement -- a dishonest minimization of a deliberate pattern of delay and predatory collection practices. They never took accountability. Know your rights as a patient. Verify every claim with your insurance company. Do not pay anything without confirming with your insurer first. What they did to me they are likely doing to others who don't know to fight back.

Anytime you are faced with needing Medical Imaging, your choices are very limited--the hospital or…read morean outpatient center like SimonMed. Being a "seasoned citizen" I've had far more experiences than most needing typical scans. With that in mind, I believe I am qualified to say: SimonMed provides one of the best experiences and overall environments for getting doctor-ordered scans I have ever witnessed or in which I participated. No close second vote--they've got it nailed! I read several reviews prior to choosing SimonMed where they complained about long wait times, hassles finding doctor orders, etc. Thankfully the review with the most impact said the key was completing ALL form submissions and preregistration possible ONLINE. They also recommended having a copy of the Doctor's order IN HAND, just in case. Upon arrival (15 mins before my appointment which they recommended) they scanned my ID and insurance cards and asked me to be seated in the waiting room. I was called just about five mins after my appointment time which was a wonderful exception to the rule! My life experience tell me the wait will ALWAYS be 30 mins PLUS! The technician was calm, funny, warm and engaging. The ONLY complaint I had was her refusal to share with me, THE PATIENT, any of what she was or was not seeing. See explained that she would be instantly fired if she broke protocol. I get it. But that meant having to worry another couple days. Bottom line: do your part, be prepared ahead of time with everything needed for the clinic, bring copies of everything and enjoy a far better experience than most facing these tests.

I don't have much nice to say here. I had to take the old lady for a couple scans, it was earlier…read morein the morning, there were no seats left. The office staff was also shocked by that. After waiting some time her name was called and I told him she was in the hallway (they had a couple chairs there) he grumbled something and went in the back. My mom then came back in and waited by the door until someone came back out. During that time the front desk lady comes out and hollers really loudly asking me if my mom had any implants or something else. I asked her to come closer, I'm not hollering personal information across a packed room. Also while waiting the same lady was placing her Starbucks order with someone. A patient went up to the counter and she had him wait while she finished her conversation. We had to go to a separate trailer in the back. Joseph helped us, he was very kind, shook his hand and made eye contact introducing himself. He's the best part of the experience. The trailer had trash on the floor and just wasn't setup well for more than one person. Joseph walked us back in for the last scam. We were taken to a different area. The lady had to give her some kind of iv fluid and let it sit. Woman said she had to go to the bathroom, the lady said she'd be right back. After a few minutes no one was coming back, so I went to look for someone. Another patient in the room showed me the bathroom. I think it's crappy if someone (especially a senior) says, "I have to go to the bathroom", and no one comes to direct them to where to go. They asked her to fill out a form and the same lady who never showed again for the bathroom also didn't collect the form. I asked the guy that brought her out what to do with it. He said turn it in at the front. Well I ended up in line behind someone who'd gotten the runaround multiples times. They don't even have the machine at their facility to do the scan he needed! He said it's the third time they've scheduled him there! Thankfully Joseph came out and I gave him the form. I'm not sure why someone would willingly go unless they had to. Between unclean spaces, and staff that needs to be retrained, it wasn't a great experience and I wouldn't recommend them. Thanks again to Joseph, but that doesn't erase the rest of the experience.

Had to go in for a test and had an emergency come up I had to take care of…read more The assistant manager, Kimberly, was fantastic helping me.  Way above what most people would do. She deserves a raise.....and promotion.

I have been going to this facility for probably close to 20 years and have NEVER had a bad…read moreexperience. Except for today. The most unpleasant experience I have had in ANY medical situation. I will never go back there and am still very upset. I had an appointment for a CAT scan and dexa scan. Everything was a challenge with the most obnoxious admitting person I have ever had. Rude, disrespectful and so incredibly unprofessional. Spoke to me like I was less than her, rude, snotty attitude beyond words. I have been in the medical field for years. I have never seen anyone act this way. I finally had it with her and lost my temper and walked out, never having the STAT tests done. I dont even know what to say other than that if she is still working there, I have lost respect for Steinberg and am disgusted. I filed a complaint and now I have to reschedule my Oncologist appointment further out because I refused to stay there any longer. I'm an adult and literally cried my eyes out when I got in my car for over 45 minutes. Unbelievable, unpleasant, shameful behavior.

Desert Radiology is a shitshow…read more On initial MRI/X-Ray I was supposedly undercharged after I'd paid my balance in full at the time of the appt. Coming back in for a second appt I was informed of the "new balance" but they couldn't take the payment at that time. So for two weeks in between breaks at work I attempted to pay my balance online and couldn't ever get through to anyone. So I finally had to take the time to drive down to the actual facility to pay this mysterious new balance and ended up having to wait 40 minutes in the lobby because they had to put me in a queue with patients who are waiting for actual exams so I could give them money?! This is a garbage place and I would recommend going anywhere but there. EDIT: I was never put in to the queue. I had to get up and explain to someone else what I was doing there and she took the payment. You suck, Desert Radiology.

Needed a routine chest x-ray. Called Desert Radiology, which is close to my home, and found out no…read moreappointment is needed. For routine chest x-rays, they just take walk ins. The clerk who checked me in did a little extra so that I wouldn't have to sit in the waiting room too long. With two minutes of giving the check in info, I was called back for my x-ray. The technician was very professional. Arrival to leaving in under 15 minutes. Excellent!!!

I was scheduled at this spot by a scheduling company because I needed to get an MRI of my hip area…read morefrom a worker's comp claim. I had to cancel and reschedule due to an issue with my schedule--which they allowed me to do easily. When I checked in, they accidentally gave me new patient paperwork as opposed to paperwork related to a worker's comp case. The staff realized the error immediately and gave me the appropriate forms. I was called to the back and given a few gowns to cover myself for when I went to get the MRI done. It took about 20 minutes and I was able to lock up my belongings in a drawer, keep the key, removed all jewelry, and used the provided headphones to drown out the noise. The tech asked me a couple of times if I was ok with enclosed spaces or claustrophobic, but I was not. I did have a slight cough and he told me to try to control it so that the imaging would come out clear. I was also asked about if I had any pain or if I needed assistance getting on the table (I did due to my injury) and he helped me off and on the table. When it was finished, the tech came in and helped me from the table, took the headphones and cleaned up the area (since I was the last appointment of the night). I got dressed and had the staff member at the front make me a CD of my images and she also provided me with a link to make my own sign in for their portal. Honestly, it was pretty professional and easy to deal with the staff at this location. The only hiccup was when I first signed in for my appointment. They were pretty quick and thorough when it came to the MRI. If I should need more imaging done, I wouldn't mind coming back to this spot.

I visited this location to get an X-Ray. It took about 10 minutes for an employee to reach the…read morefront counter. When she returned, I noticed that two other people were also waiting for service. Despite the long wait, the employee was very kind and professional. She informed me that they only had one technician available today. This location specializes in performing X-Rays and MRIs. They had water and a TV in the waiting area. Once I was taken to the back, the technician proceeded with the X-Ray procedure. However, we had very limited interaction. I attempted to engage in conversation, but the technician was not interested. I understand that he was focused on his work, and I appreciate his professionalism.

Hello Yelp Friends!…read more I just called to schedule my annual mammogram and a breast US. The gal I spoke with was Margaret, she said I could call her Marga. She was very pleasant. I explained that I was notified they received my orders and I needed to schedule an appt for July. She explained that my two tests would need to be scheduled back to back and that the schedule was full for July. I explained that I was just starting a new job and my insurance will be changing and I don't have my new insurance info yet. She was very reassuring and said that I could call back just as soon as I have the info and ask for her and she will help me get scheduled. My Dr. order is good for a year so there should not be a gap in my care. I was relieved to hear that and pleased she was so helpful. I feel that she provided excellent customer service and I will definitely ask for her when I call back to schedule my appt. I highly recommend SDMI. They always provide great patient care and excellent customer service. Check them out.

What should have been a simple MRI turned into an entire afternoon of inefficiency and frustration…read more Prior to arriving at the office, Steinberg employees need to review procedures, ask some medical questions, discuss the scan, etc. This phone conversation took about half an hour the week prior to the test. The next day I received an email to check in on line. That was another half hour or more answering the same questions on the computer. The day before I was to have an MRI at the Sienna location, we received a call rescheduling to the N. Gibson office. Now that I've been rescheduled to a different location, the electronic questions must be answered again. Another 30 minutes or so. Arriving 15 minutes before the recommended half hour early time, there were a couple of people ahead of me at the front desk. When it was my turn to speak with someone, I told them my name and was advised to sit down and we will call you in a couple of minutes (to deal with insurance cards, etc.). One of the receptionists was knee deep in a complicated billing discussion with a patient, and the other was on the computer ignoring people. Seven or eight other patients arrived after we did, and were also told to have a seat, we'll call you. Each of those people were called and I sat patiently waiting. 45 minutes later, as my MRI was supposed to be starting, I went back up to the front desk and again gave my name. The receptionist checked the computer and said I wasn't on the list any more. Not sure what that meant, but we needed to check in, so I was a little more assertive and convinced him to take copies of my ID cards, etc. I have a fairly common first name and, due to HIPAA Privacy laws, staff only uses the first name of the patient when calling them for their scan. This led to a good deal of confusion in the lobby. In the area where scans are done, there is a second waiting room. Upon receiving my gown and socks, etc. I was given a clipboard with more paperwork to review and sign (what was duplicate information previously done multiple times). An employee called my name and walked me back in the direction of the MRI machine, pausing first to review all of the paperwork, signatures, etc. while I waited in my gown and socks. Then told to please go sit back down. All together, this paperwork and check in fiasco took nearly an hour. The MRI was a 20 minute event and done. So arriving at 2:45, we left about 5 pm. We have recommendations for improving the efficiency of the office if anyone in management would care to contact us.

I don't even know where to begin with this review. I felt like this place and Deja and has become…read moresuch a huge piece of me and my family's journey. We were here only once for our first baby girl and we fell in love. This time around we come to see our second baby girl every 2-3 weeks. Being able to see our baby's growth from when she was just a little bean with the strongest heartbeat to now being almost full term has been AMAZING! Imagine not only feeling your baby develop, but also getting to SEE it happening right before your eyes. Deja is such an amazing human being and the most caring, loving, and thoughtful tech. She made each visit so memorable and so comfortable. My 6 year old absolutely adores Ms. Deja and calls her "the baby's teacher" we are so sad that this journey is coming to an end, but we are so grateful for Sneak A Baby Peak and for our amazing Deja! We're going to miss spending our Saturdays/Sundays at this beautiful place. It almost feels like home every time! You WON'T be disappointed. It's so worth it!! We will be coming back once our baby girl is here so she can meet Ms. Deja and order more keepsakes.

Decided to come here to find out what we're having as it was recommended by my boss! Experience was…read moreabsolutely amazing! Deja was so patient and sweet throughout the whole ultrasound process! Would come back again if we decide to have a 3rd!

My Husband and myself went to have imaging done on my breast and what a great Experience…read moreJulie the one who did imaging was totally full of knowledge and wisdom with experience beyond. I highly recommend Safe body imaging They totally care about the quality and experience and answered all of our questions! I felt totally comfortable a great experience and the location was in a professional Medical center

I had a wonderful experience at this thermography imaging center. From start to finish, everything…read morewas smooth, comfortable, and very professional. The appointment was quick--less than an hour--and the location was convenient and easy to get to. The practitioner was extremely knowledgeable and took the time to explain the entire process, which made me feel relaxed and informed. I had a full report along with color images in 2 business days The pricing was very reasonable and the quality of service was excellent. I highly recommend this center to anyone interested in thermography or looking for a more holistic approach or alternative to mammography. I'll definitely be returning!

I've been there several times and service has always been good. Waiting area, bathrooms and testing…read morerooms were always clean and well maintained.

Walked in at 3:30pm Friday and the room was full but I was told by the receptionist after I waited…read morein line for 5 mins, that it will only take 20-30 mins to be seen, and I liked that but now it's 4pm and X-rays close at 4pm so we'll see if they can do my X-rays today! I asked her if I should come back early morning but she insisted today was fine! I like that they have tv, clean restrooms, free WiFi, nice staff, air conditioning, comfortable seats, and this nice flyer on the wall! I defiantly feel the same way! Anyways, let's see how it goes! I was gonna go to the Wynn location but this one wasn't far from where I was! Parking was simple!

I always have a great experience here! One of my favorite things is that I can simply walk in…read morewithout needing an appointment, which makes getting lab work done so much easier. My only complaint is the waiting area is a bit tight. They do have another waiting area but it is also small. The staff was friendly and incredibly accommodating, especially since I had my little humans with me. They were patient and made the whole visit quick and stress-free. Best of all, it only took one poke, always a win! Fast, kind, and efficient service every time. I'll definitely keep coming back whenever I need lab work done.

I called Labcorp for billing matter. Phone dropped three times while I was talking to Labcorp…read morecustomer service. It's better to pay online if anyone is trying to call them. Phone call dropped so many times so you can see how frustrated I was. The thing is I gave my number but no one called back.