I am on the Quincy Fire Dept and was called for a fire watch at 21 Chestnut St . When I entered the…read morebuilding I had no fob or any information regarding the problem. Shortly after I met Shazan, the service tech, looking for me . He immediately told me the problem , gave me a fob and found me a parking space . Throughout the day I was told of all progress for repair . I applaud his great attitude and professionalism Ed QFD 100

I've been living here for 5 years now and I absolutely love it! It's very convenient as it's a…read moreclose walk to the T. Great restaurants, grocery stores, gyms around the area. The staff is great too! Annie, Devon and Christine in the leasing office are always helpful! I love the events they have for the residents too! I do have to mention the maintenance staff as well! Sazan and Adam are always friendly in the lobby. If there is a maintenance issue, they are quick to get it resolved. West of Chestnut is a great community which is why I have lived here for the last few years! :)

Not a fan of this apartment...moved here out of convenience, but would never recommend. Firstly,…read morethe leasing price we were originally told wasn't the price we ended up getting because each day it took for us to sign the lease they added $7 to the final bill. On top of that, the place they showed us/ moved into, was ridiculously dirty, cobwebs, mold, rusty dishwasher, broken light switches and foul hallway smell. We haven't even lived here a year and we've had to replace a leaking dishwasher, two leaking toilet and dryer that didn't dry clothes throughly. But the worst of it all on a day like today where the temperature is -4 the thermostat isn't working properly, which is something we brought up to management last winter and they told us to put plastic on our windows...but this place is labeled as "luxury". Leasing office tried to claim that nowhere does the complex claim to be luxury when indeed it does. Also they went out their way to "update" the dog park but meanwhile the kids park is run down and out of date. But they have the nerve to send passive aggressive emails urging kids to not play in front of their apartments. Also, I don't get why the trash shoot is always broken, or why there arent speed limit indicators, or crosswalks or complete sidewalks. If their main concern is safety why not provide these safety measures for the residents. Packages are miss delivered/ stolen daily and the apartment complex does nothing about it, like adding package lockers or better signage. Or cameras at every doorway. This place as potential of being phenomenal but they drop the ball at every opportunity. Pro: the

This place is beautiful and my parents live here so I saw how great they were to my parents and had…read moreto move here! The staff were great to me and made moving so easy!! I'd give this place a 5 star in all aspects!

Was a beautiful place when I first came here at least 18 years ago. Still has a nice front entrance…read moreappearance. But carpet in the hallways definitely need attention. Especially since they opened the doors to pets. Individual unit repairs are usually done quickly. But public areas like the garage doors, heat in the garage (which was operating for many years when we first arrived. Seems to be a problem in the last at least 3 years), outside entrance doors have been broken for weeks and months at a time. Also the garage entrance near the trash area has a disgusting odor on some days especially in the summer. Great amenities: community room, gym, game room and computer office area. Although now it is not as accessible as previously because it is locked at 5. It used to be accessible 24-7 but I think that was spoiled by some adults letting kids play on the computers. Also the community room used to be assessable 24-7 but no longer. There's a nice bbq area which was added last year. I have been in this unit for about 3 years now. It is starting to show wear and tear. The front desk personnel are always good and they try to be helpful, especially Joelis our resident manager. They try to have events to celebrate holidays and special occasions which gives the building a sense of community if you participate. All in all I am happy to be here.

my sister and I were looking for a new place to call home for our parents and since day one the…read moreprocess for requesting information and scheduling a tour was great. Sam was so helpful throughout the entire process and made us feel so comfortable and confident that we've found the perfect place for our parents. He kept communication open whether it was through email or phone and always remained professional and such a pleasure to work it. I wish I can give him 10 stars! my parents are so happy in their new place and so happy to be part of this community and it's all thanks to Sam for being so professional, caring and honest throughout this entire process!

I've had a really nice experience living at the complex so far. The staff, especially Mikey, has…read morebeen friendly, responsive, and very helpful. I truly appreciate how well-maintained the property is and how understanding the management has been. Overall, it's been great place to live.

I cannot speak about the inside of this complex because I was 4 days away from moving into a unit…read moreuntil something happened but it was not Ridge at Blue Hill fault . My dealing with the office was a wonderful experience. I dealt with Britney and she was on the money she promised things and she kept her promise she called she emailed she did her job she was on top of everything and I appreciate that in case I want to reapply to this complex but my experience with the office was a wonderful experience Thank you Ridge at Blue Hill . I hope to be a tenant when one that may suit me better.

Professional staff, clean, efficient apartments. Great amenities and location…read more More characters for the minimum...there

I love it here an it's very quiet here and peaceful and people are very nice here and everybody who…read moreworks here gets there work done

I just moved out of Landing 53 after 4 years and I am so sad to go! Life circumstances made it so…read moreit just didn't make sense to stay any longer but I am truly grateful for my time there. The staff is pleasant and welcoming and I loved my apartment. The pool is amazing and so are all the amenities - I'll miss my neighbors and friends. Bye Landing 53! Thanks for being my home

Great location, commuter rail is right out back. It's a very quiet and professional building. Nice…read moregym for and apartment building and looking forward to the pool opening.

I liked it there!! I went to see the apartment they called me that same day to tell me I was…read moreapproved!! Very professional and very nice looking community!! I can't wait to move in!! I've been at Brookside condominiums and this will be a HUGE upgrade!!

Lived there for 6 years In that time they got purchased and…read moreeverything went downhill. Amenities broke and were never fixed Staff would ignore any concerns with the maintenance of the place till after we moved out and tried to charge us for water damage from a flood upstairs. Landscape was not maintained And in that time rent went from 1700 to 4000

"Trust me, the pictures provided by one reviewer were taken while units were being renovated, and…read moreis not a common occurrence." and then...... "It's simply my opinion, and apparently the experience was different for another reviewer." So is it fact?.....or opinion? MY PHOTOS WERE.NOT.TAKEN. during renovation. How dare other reviewers presume to know anything about when my photos were taken. I have nothing to gain by showing photos or lying about them. I'm not an irate ex-tenant, I wasn't forced out and I left on very good terms. I believe that people deserve to know what they're investing in and I would want someone to do the same for me, if the situation were reversed. This is my experience and other reviewers have no business disputing that or tearing my experiences apart. I never said the building wasn't lovely and unique because of it's age. I never said neighbors, during my tenure, were arrogant or unkind. What I did say that is that building owners/management did a sloppy job with construction and took the cheap route with sub-flooring and walls/wall thickness and HVAC, especially, and that if you're considering investing a half million dollars in a unit, you shouldn't be able to hear your neighbors through the walls while you sleep, shouldn't have a film of rock and subflooring dust on/in everything (including your lungs) and shouldn't have to suffer through the hottest/coldest days of the year without a/c and heat. This WAS my experience and other people deserve to know that. Continue to live pridefully and harmoniously with your neighbors in your beautifully appointed surroundings and let people decide what inevitable "issues" they're willing to deal with, after they've invested 100's of thousands of dollars.

We have lived at the Lofts at Lower Mills since Fall of 2011. We had sold our condo in a…read morethree-unit triple decker and were curious to see if we would like living in a larger building so we decided to rent. Well, we loved it so much we bought our unit. With regard to the previous review, I am somewhat surprised that this individual would stay for 5 years if they had such an awful experience. Certainly you could find units with lower rent in other developments. However, we have found the Lofts at Lower Mills worth the price. The grounds are well maintained, as are the common spaces of the building. We have found the maintenance and cleaning staff to be top-notch and incredibly helpful. As renters, maintenance work orders were quickly completed. You would be hard-pressed to find better on-site staff. Heck, they were helping us re-direct our ceiling lights on Christmas Eve and they couldn't have been more pleasant about it!! We have had a very different experience from the previous reviewer. We have never had issue with mold on the brick and we live on the river-side of the building. The most we have had to do is cut away the ivy that sometimes grows over a corner of our window. The brick is gorgeous and it is what most people are drawn to when they enter our unit. As this was a factory before there are some nicks and dings but we feel that adds to the character of the unit. Also, we had a housing inspector go over the building (including the roof and the basement/crawl space) and he remarked that he was incredibly impressed with the structure and its integrity, especially given its location next to and over a running body of water. We have not been bothered by sound from other units. We never hear the neighbors on our floor. We used to have a couple with three young children above us and we would hear them occasionally but it did not bother us. It was far from loud and we only heard them when one of the kids would take a digger and cry. Having lived in a triple-decker I know what it's like to hear your neighbors and this is significantly better. We did have an issue when we first moved in where we would find wood dust/dirt in one spot. We called Winn and they fixed it immediately. The contractor explained to me it was from the original wood beams that are designed to expand and contract in their metal frame. Again, it was fixed in 15 minutes and never an issue again. We have not had the same dust and cement issues the previous reviewer had while she lived here. I will agree the HVAC has been problematic. I think the condo association, to whom Winn (now Barkan) paid dues to when the building was not owner-occupied, nickel-and-dimed the HVAC repairs for our building as we were "renters" in the Lofts at Lower Mills. Now that the building is converted and is owner-occupied, with owners who will now serve on the condo association board, I am confident better representation will result in a better job addressing this issue. I should also add when we were without AC for a few hot days we would ask Winn to credit our rent and they did so quite willingly. Overall we have found that with good communication we have been able to address any concerns we have had. We are realists and expect there to be issues that arise in any large building whether it is apartments or condos. Our issues have been minimal and when we shared our concerns with management, and now with our condo representatives, they have been addressed. We have loved our living experience here which is why we chose to buy. Yes, the units are not inexpensive but we felt they were well worth the cost. We should note we are not the only renters who chose to buy. Lower Mills is such a wonderful community with so much to offer. You can walk to shops, the grocery store and restaurants. You are right on public transportation and adjacent to a fabulous bike path. The building is wonderful if you have pets as there is a DCR park right next to the Water Mill Building. Overall, the people who have moved in are polite and engaging but respectful of each others privacy. We are thrilled that we were able to purchase our unit at the Lofts at Lower Mills and we have thoroughly enjoyed living in the building and in this neighborhood.