Went in for Pokemon singles. They have a system where you search cards on a tablet that has pricing…read moreand condition. They were adamant that you use the system to even take a look at cards. There were a couple employees available and I asked to see a couple cards but they insisted I type it into the system, select all the cards I'm interested in, then select check out, and THEN an employee would gather the cards for me to view. The first couple of cards I tried to type in were not found in the system but were in the display case. The employee suggested I type the card number (e.g. 2/108) and that did not work either. Finally I found a card I liked in the system but when I looked up that particular card, it appeared to have 2 versions, both near mint but different prices. When asked about the difference in prices, the person behind the counter took 10 minutes to research the cards and change the prices to even higher than originally listed - stating there was only 1 version of the card and they were mislabeled in the system. At this point, he finally showed me the cards and they were objectively not near mint. I wanted to get a closer look to see how played they were but they would not let me see the card outside the sleeve even when I requested that they take it out themselves if they were scared I would damage the card. He then again took the time to inspect the cards himself and correct the listed condition of the cards in their system while he had me wait. I asked if they would honor the original listed price from when I walked in but they said no. With that, and my not being able to make my own, closer inspection on the condition, I ended up not buying anything since I had no baseline to go off to see if it was worth buying for myself. Even without making a purchase, it was an awkward, uncomfortable shopping experience. The sealed product was comparatively much higher than the current market prices. There is a decent selection of singles but their tablet system was misleading and inconsistent. The selections were not good enough to entice me to come back. Be careful in your own price checking when coming to this place.

An appreciator of the creators, players, and innovators at Paper Hero's Games - a small board game,…read morecomic book, novelty collector and table game shop, including trading card [Pokemon, Star Wars Unlimited, Flesh & Blood, etc] + role playing [like the classic D&D]. I've stopped in to check out the inventory and collections, which is super limited on the comic side, okay for graphic novels, but truly excels at Table Top games. The people are beyond friendly and I do recommend checking it out. I've gotten gifts for friends and a new game or two. PHG has grown and changed over the years becoming a super social card collector, player and topside gamer spot with events as well as tournaments. It's no purchase for entry to play games. Someone on duty might be right up front or getting their Loracna on... a newer growing Disney based trading card game. Their Facebook or Instagram being the place to keep up with the latest, not to mention their sibling stores near Sawtelle, Los Angeles, Santa Clarita and a new (coming soon) location in Huntington Beach. Parking is a small share lot with Nat's Early Bite Coffee Shop, Gift Worx, Oswaldo Lifestyle Fitness, and a few others in this Burbank [Blvd] Plaza mix. Way more parking options on the street with few restrictions [some 2hr limits].

They sell Yu-Gi-Oh! cards for a quarter!! And there're rare treasures inside; it's a splendid Otaku…read morehub! Lots of anime stuff, totally worthwhile

Terrible place. Called they dont pick up. Called back its busy for minutes. Someone picks up doesnt…read moresay anything. Hangs up. I call back and someone picked up then hung up. Absolute joke of a place. Literally avoiding customers all the accusations must be true. If i ever see this guy ..

I just wanted to connect with you and thank you for giving me a full refund on my last order. Some…read moreof the blame goes to me as I did not check the item size vs price. I am so sorry for the confusion but kudos to you for having my back. I was shocked and thankful to receive a full refund. I will be back, for sure.

I am a school teacher and I needed 250 lbs of clay for my student's project. To save on shipping…read morecosts, I was looking for a ceramics store around my area. This place has anything ceramics related that you would possibly need. They also have supplies in bulk as well. Many school districts get their ceramic supplies from this place and they have been in business here for 25 years. Nuff said. I highly recommend picking up from this place to save on shipping. Al the owner is very helpful and good with customer service.

Great service and they treat customers like family. Im a customer for over 25 yrs yes, that's…read moreright 25 yrs. I highly recommend this location

My husband and I LOVE this place! We have been buying candles from them for the past decade and…read morethey never disappoint. Through divorce, through job changes, through court cases you name it we've came here! Highly recommend

As a parent I enjoy the little things... like on a hot day, enjoying comfort of strolling through a…read moremall with my daughter to hang out. My daughter has always loved this store. We'll usually go in and window shop and she has a blast looking at all the cool stuff. Today was like another of those experiences but with an extra very refreshing cherry on top. Sarah who worked here, was absolutely fantastic. From entering the store and welcoming us with a warm greeting and asking us if we need assistance to the gold standard checkout experience. We love coming here for the amazing products and nostalgic items as well as the amazing selection and atmosphere. Everything is very fairly priced and valued really well. I always enjoy coming here for my daughter and for my own interest. I hope this store stays here at the Sherman Oaks Fashion Square mall for years to come and it's highly recommended for all. Thanks Sarah and Mind Games!

We absolutely love this store…read more Anytime we're at the mall we always make sure that we stop in. We're a big board game and puzzle family and this is the best store for both of those things in the San Fernando Valley that I'm aware of. It is located inside the mall so be aware of that. They have a good selection of games, they have a really excellent selection of puzzles. I'm sure this is driven by what sells for them but they have way too many Funko pop figures for me. That's not my thing, and it takes up a lot of space in the store. But I'm sure they sell a lot of them. They also have some great toys, although not a great selection of them. Everyone here who works here is friendly and helpful. We've never had any issues there. I will say their recommendations are not always great. The main thing that does bring this store down a little bit is just how expensive some of the things can be. It's pretty often that you can find the same item for less money on Amazon. I know that makes me sound heartless, and I love supporting shops like this, but sometimes the price difference is very considerable. But overall it's a great store, definitely check it out.

i'm sad. i was so happy, but the job they did was sub-par. first they were really nice about…read moreredoing it, but then the woman who does that went out of town. i thought i would have to wait for her return for a fix, but then another woman in the store did them for me, but not nearly as well. she got defensive and said i'd have to wait a month for the first woman to return. i asked why and she wouldn't answer. nothing makes me more frustrated than being a good repeat customer and getting stone walled when asking why something is being handled a certian way. finally her boss stepped in and explained that as i wasn't happy with the work the second woman had done, she wasn't comfortable redoing it, and i needed to wait. that was all she had to say. instead she just stood there, stony saying, you have to wait, and when i said, but why? she'd say, you have to wait. it was infuriating. so maybe go to the bougie place that charges more. silver sky will eventually get it done cheaper, but at what cost?

So happy to find this place My pearl bracelet broken…read more Silver sky fixed it-- knotted in between pearls as it should- for a fair price and in a day. I will go back.

I randomly discovered this place after having brunch across the street. So glad I did! As a Disney…read morepin collector, I was thrilled to find that they had some rare items that I had never seen before. I left with some amazing additions to my collection. Furthermore, the shop owner, Martin, was so friendly and knowledgable! He was able to give me a lot of information about the various pins before I purchased anything. This hidden gem can be hard to see from the street, but if you're a fan of Disney memorabilia, I would recommend seeking it out!

I have been buying from them for years now and have never been disappointed. They are friendly;…read morethey are quick to ship; everything is sent out well-packed. Highly recommend.

When I walked into this shop I immediately became "Benjamina Button." I was a kid again ~ "oooohing…read more& aweing" throughout the store. It's not big but they managed to fill it with a nice variety of series. I am a fan of the "CryBaby and the Hirono Road Journal Series." Pop Mart is like Vegas for toys...total crap shoot on which figurine you will get...It's the luck of the draw...The unboxing is somewhat of a game for all ages! It's the thrill...Ha! Happy pop marting people... ~ and that's all I have to say about that ~

I stopped by this Pop Mart store today inside Westfield Sherman Oaks mall on the first floor to…read morelook at their labubu collection. My niece is totally in love with these figures so I wanted to see what they had here. The staff are wonderful, the moment I walked inside I had 2 different workers asked if I needed any help. I told them I was just browsing, so left me alone. This store isn't that big inside but they have a lot of different figures. The prices will vary with what item you want. I saw some avengers figures that looks cool. I also saw the labubu collectibles but I didn't purchase anything.

Brought my kids to check out the new toy store but decided not to even go inside. The girl was…read morevaping outside and inside the store she had 2 kids ridding all the bikes and cars in the parking lot it was very disappointing do not recommend

They had the toy our son wanted for Christmas, we paid almost the entire price again just in…read moreshipping for overnight shipping, left a tip and the toy hasn't even been moved to UPS on the day it was supposed to be here. Their response is oh well return it when it gets there. We will be out the cost of shipping and the undeserved tip. This is why people turn to Amazon and big box stores, we want to support mall businesses but often they can't deliver as promised and they have a bad attitude about it. We will dispute the charges and they can keep their toy. I will not recommend them to anyone and would say to stay away from them and order elsewhere.