Friendly employees who go out of their way creating beautiful nails. They offer advice on new…read moreproducts and ideas

So I can't speak certain nail services but I can talk about the service. First time I went there…read morewith a friend, it went well and the pedicures were good. 2nd time, I brought my sister there and it was a first experience for her birthday. Prices are reasonable but I booked for 3:30 pm, originally was 4:30 pm but I had to change it since we had other plans which it didn't give me an option to cancel that until I got there in person. Anyways, the service I booked for my sister was a manicure and I'm pretty sure manicure had include the hand massages too. We got there on time for the 3:30 appointment, we waited a while. They had my sister sit down but she was waiting for a nail tech for a good amount of time but it's okay because its understandable and there's others who probably had an appointment too with certain nail techs since you can choose who you want. There were other clients with the same time as us but they got manicures too I think yet they got done quicker. I kept up with the time and finally my sister got a nail tech. I notice her still sitting for a while afterwards, I asked her if she got the manicure because even from my perspective, all they did was the cutical oil (which was way too much on her fingers) and painted them. No actual manicure was involved. They mumbled something to her and she told me she didn't know what the lady said because she muttered it or something so we originally thought that we leave the nails to dry and THEN the manicure, right? Because I asked her if she was done. No, usually nail salons they'd use the UV lights which they used on other clients but my sister? Why the heck did she get a small fan and it just didn't work halfway through and only for 2 minutes. We waited for 30 minutes or however long because it was almost 5 pm. We had to make changes to our plans because I had other things booked for her since its her birthday but they didn't tell us whether she was done or not. More than 15 minutes definitely and i asked her to see if she saw her nail tech anywhere 3 times and she said, "No, she's not even in the room." But I looked around and thought I saw the nail tech but I don't know. So I got a message to leave the experience which I did and it was 2 stars for her experience, not mine. I didn't wait long when it was my first time and it was quick too but also good. Then they begin to call and message me which I never really had anyone contact me for my reviews before especially sending camera footages. They told me that they did cuticle cleaning from 3:42 pm and finished at 4:05 pm but there was no CLEAR communication! The manicure is $27 and it was around $24 for us since they gave a birthday discount which I didn't know about but it was nice and kind, still no full manicure though. It was about near 4:40 pm that we were still waiting so I got up to pay and I did wait for a minute but I manage to pay and get out. First time we walked in, it didn't seem friendly anyway like it did for when I went there for the first time. The guy who did my pedicure and the lady who did my friends was amazing but the lady with my sister? No. Nobody even told us that we were done. I just made us get up and leave because everyone else is getting their services but not my sister for the full service and I saw nail techs on their phone waiting for more clients I'm assuming but nobody came and it felt awkward. I was thinking to come back but after that and the messages? No thanks. You also did not need to send me pictures of literal camera footages which I've NEVER seen a company and place do at all but you also did kind of admit you didn't give her a manicure and still charged for it, only done cutical cleaning. I don't even think the nail tech who helped us check in told her nail tech of what my sister was getting so I'm unsure about the communication there but the communication with us, sucked. The camera footages doesn't even capture my review, only her just fucking sitting there. P.S. they were friendly with other clients but for not with us.

Awesome, clean, wonderful techs. Also, hair cutting, eye brow tattooing. Pedicure supurb.read more

Since moving to Louisville a few years ago, I've been to over 10 nail businesses. This is the best…read moreby far! Some adjectives I can think of are : Courteous, Health conscious, Respectful, Funny. lol. And my nails are great!

Superb quality and attention to detail. This is my second time there and so happy with my nails.read more

I absolutely love new york nails! i have been going here for years and they always get the perfect…read moreshape and nail art! i have never left disappointed and they are not super expensive! Definitely go here, 10/10, i drive an hour and a half for my appointments every month because they're so good!

Had a great pedicure today - and I needed it! Love this neighborhood nail shop. Reasonable prices…read morefor a mani/pedi (cash preferred), friendly staff, and there were zero remarks about the awful state of my feet. Great color selection as well!

Very helpful and accommodating staff! I had a gel pedicure appointment and was in and out within an…read morehour! Which is perfect if you ask me! Fair prices and it's one of the few nail salons open at 10am on a Sunday! It's not the "fanciest" place in the world but it was a fabulous experience! Added Bonus: Taylor Swift was playing during most of my session!

When signed in, signed up for dip manicure. Received dip powder. Had to pay $5 extra to take off…read morepolish when all they do is put your fingers in a bowl of acetone and you have to do all the work. Unfriendly and one of the worst nail jobs I've had because they are super thick. It was $47. Terrible.

THEY GAVE ME A FUCKING INFECTION. I asked them not to cut my big toe and she proceeded to do it. I…read moretold her she made me bleed and she told me she was cutting an "ingrown toe nail"... Number one, i NEVER had an ingrown toe nail.. My nail isn't SQUARE and she tried to cut it into a square shape. Number two, ITS ILLEGAL FOR A SALON TO CUT OUT A INGROWN TOENAIL!!!!! THEY NEED TO SEND YOU TO A PODIATRIST IF IT IS BAD.

The upscale Salon is very clean and nails looked great but so pricey I can't go very often.read more

From the owner: A nail salon prioritizing your wellbeing through healthy, nutritious nail care. We offer customized…read morenail care and hope you leave happy and healthy from our salon.

My daughter brought me for a mom/daughter pedi day…read more It is a family-owned spot and I love that mom-dad-son all are in the business. The son (I am sorry, I forgot his name.. ) did my pedi and we both agreed that a darker color would be perfect. I got a gel pedi, it was great. My daughter got a mani-pedi, but her nails bubbled a bit. No worries, they redid it perfectly.

I got a full set in under 70 minutes. Service was excellent and the place was clean. The price was…read moremore than reasonable. I will definitely be coming back when I'm in Louisville. 优质的客户服务!