I stopped by this place because I needed a windshield wiper and it was beginning to snow later. i…read morehad never been in this place before. I walked in and when I turned to my right a man sat behind the counter. I walked closer to the counter and I waited. He proceeds to say "What you need" I asked him was there a greeting that was supposed to be held when I came to this establishment. He proceeded to tell me that "this is not a church" I said excuse me so you don't greet people when they was ok in your estavlishment he states what can I help you with. I told him nothing I walked out and slammed the door. He comes to the door and says you didn't have to slam my door I told him your didn't have to be rude to me but you were. Never again will I ever return to that establishment I guess I was the wrong color for him! Tge world we live in!

Traveling from Florida to New Jersey I had a windshield wiper fly off my vehicle. I had bought the…read morewipers in NJ with a replacement warranty. I saw I was an exit away from this store (#02700) and stopped for a replacement. They honored the request even though the wiper was along I-95. When they tried to install the Rain X blade it wouldn't connect. Checking the passenger wiper it fell off in the technicians hand. Long story short was they used another brand that connected to both wipers and got me back on the road. The staff went above and beyond to repair replace and offer great customer service. I wish all Advance Auto Parts were as good. Thank You

Let me be the first to tell you I usually when I go to advance I have to always normally order my…read moreparts, but I must tell you I went straight to the associate. Kevin showed him a picture of what I needed, and he was able to look it up and praises be to the most high God the part was in stock needless to say That evening at 5:30 I had that part installed and my vehicle that had been down from Sunday to Tuesday day was up and running. I have never been disappointed when going to advance auto parts in Emporia, Virginia. All of the associates are kind and friendly and Kevin You rock! For anyone that also has a Ford flex and you ever have an issue with cranking your engine and you know that your battery is good. Your alternator has not been signaling anything on the dashboard and even if you do not hear your fuel pump turn on think about this part. Save yourself some money, it's one of the more inexpensive parts that could just be what fixes your problem.

Laura is a ROCK STAR!! My boujee car is not used to the cold and also has the original battery…read morewhich was coming up on its 6th year...so, new year - new battery and my car is happy again! Not only was I so impressed that a fellow female was going to install my battery (girls rule!)...she also let me "help." And by "help" I mean she patiently listened to me telling her all about the video I watched about how to install the battery as I hovered over her asking a bunch of questions. I realized this is probably why my husband prefers I not always "help"... Laura was very kind, entertaining my curiosity and accepting my attempt to try and project manage the effort. I can't help it...I'm a Project Manager in real life and it spills over at inopportune times. Laura was a trooper though and did all of this in the freezing cold, making it look easy! Not only will I be an O'Reilly customer for life...I highly recommend the Merrimac Trl location in Williamsburg! Ask for Laura...you won't be disappointed!

I have dealt with this business since it opened. It is close to my home, that is why I gave it a…read moretry. Every time I enter I am welcome by someone waiting on in a short time. The store is always in an an organized order and items are identified with visible signs. If you have trouble, the staff are there to assist. I have always be satisfied with their products and servics. They also honor our military and Veterans with a discount. I highly recommend O'Rileys to all.

I was on my way to pick up a friend at the Norfolk International Airport in Virgina when my tire…read morelow pressure light came on. Fortunately, within 10 minutes, I saw what looked like an auto repair shop and turned into Old's Auto Supply & Service. The staff was not only very courteous, the woman who handled my emergency, was able to have my tires looked at in an expedient manner. The friendly technician came out and spoke with me, after finding a screw in the tire and let me know he was able to plug it so I could go on my way. I highly recommend Old's, their staff and service are a 10+ on a 5 scale!!

Friendly, honest and reliable service. I won't take my…read morevehicles anywhere else. Staff is always polite and keeps you update on vehicle's status

A throwback: a car parts place run by friendly, well-informed gearheads. Very highly recommended!read more

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

I went by to see if they could reset my maintenance minder. I had an oil change, but we couldn't…read moreget it to reset. Asked at this location to try a reset with OBD scanner, they told me it couldn't be done that way. They told me to go to dealer. I went to O'Reilly's instead, and they said let's give it a try. They reset it in 2 minutes with OBD scanner. Difference in attitude and support was memorable.

I went to Advance Auto Parts in Lightfoot to get battery checked on 18 Jan as my battery wasn't…read moreholding a charge. A short baldish 30 something year old put the tester on the battery and said my alternator was bad (car only has 53000 miles). Since car wouldn't start I asked for a jump as I had my own jumper cables. He said no "sorry your day isn't going well." Got a friend to bring their car there and quickly jumped started. Took car to local dealer who tested the battery and it wasn't holding a charge ( only 80) and the alternator was fine pushing 13.7 volts. Had the dealer replace the battery. This Advance Auto Part employee had no idea what he was doing and the other two there didn't care. He also said clicking sound when turning the ignition was because of the alternator which is complete BS As that sound is the starter. I will never use this place again and will tell everyone I know about this shoddy business.

I would prefer no stars.... the way they treated our neighbor was unprofessional and probably…read moreillegal.They owed $800 .... said it went to insurance for two weeks

I had all great things to say about this shop until it was time to fix their mistake. Pray this…read morenever happens to anyone else. Thankful for an insurance company who is helping take care of this issue and a family owned business who fixed Van Cleef's mistake. I work for a auto parts company. I spoke so highly of Napa and Van Cleef.. But never in my life would I let one of my companies team members treat a customer like I was treated by John. Disappointed. He wanted to talk to me until I asked for him to speak to the owner of the shop that fixed their mistake then he wanted to get off the line. So thankful this was an out of town shop I used and I never have to deal with them again!

Very nice guys to deal with. Honesty is at the core of your business. Have bought some quality…read moreparts at a very reasonable price. Definitely recommend these guys.

Been here several times in the past year. Sme of the best prices in town and if he don't have it he…read moregets on phone and checks around. Def will do buisness with them again.