I saw the BELOW COMMENT by the purported owner William posted Mar 10, 2025 .It caught my attention…read moreas Bill's picture is shown as the Owner's response, inferring that he is onsite. To my knowledge ,Bill retired and stepped away from GT automotive at least 6 years ago. I've been there a few times after Bill stepped away and more times prior to Bill retiring. Perhaps he is still the owner on paper, none of my business. I believed that the new owners were, Julie and her husband. I did not go to GT to make friends, but high quality work. However, Julie is rough, arrogant and lacks any semblance of HUMILITY and appreciation of customers. I stopped going to GT as the front desk woman "Julie" was consistently rude and dismissive. GT does great work, however, Julie was a terrible "Know It All" . ************* July 17, 2026- UPDATE - Responding to the "Owners" response to my post of July 4, 2026.... As to my standards and expectations, Customer Service is not limited mechanical work, it also includes respect, kindness, being treated with dignity. IMO, the "Owners" response to my comment reflects an unwillingness to accept constructive feedback, the need and desire to try to insult, rather than embrace, hence, reflecting a lack of humility, or ownership, full stop. In possessing a civil litigation background, I ask questions, not intended to put one on the defensive, as it may. Julie's husband (a seasoned mechanic) is kind. I just could not tolerate Julie, who works the front desk, and for the most part answers the phone calls as well. She displayed impatience with my questions. She is the conduit to the mechanics. In any business, the front desk gives the best impression on the appreciation of customers or lack of. Julie should be grateful and thankful that GT Automotive is doing well. This is demonstrated in having a high bar on respect and kindness to all customers. My comment should not be misconstrued as a vendetta as alleged, nor do I consider my comment a "bad review" as further alleged. It is intended to provide an opportunity for Julie to receive and accept the feedback in that this is how she may come across to some. Yelp Guidelines is to rate the "Overall" Experience. It is my first hand experience. Unequivocally, I am not a mechanic, nor is Julie. I had not dealt with Bill on my few last visits, as he'd long ago retired, at least 5 -6 years ago. Once again, GT DOES GREAT WORK. ********************* Business owner information William G. Business Owner Mar 10, 2025

When I realized I had far too much gas to ship my car, I contacted the shipper and they recommended…read moreI come here. I called and the gentleman was very nice and his calm demeanor put me at ease. I was about 5 minutes away and they got me in quickly. The customer waiting area is spacious and very clean. There are magazines to read and they had on Drew Barrymore's Talk show. The price was very reasonable. I will make sure other service members know that this ecological option exists here, versus trying to drive around and add additional mileage just to burn off fuel.

RSW Sets the Standard for European Auto Repair…read more I can't say enough great things about RSW! They did an outstanding job repairing my BMW -- truly first-class service from start to finish. The entire team is attentive, professional, and quick to respond. Derek kept me updated every step of the way with clear, thorough communication and accurate estimates (no surprises, which I really appreciated). Their guest lounge is also the nicest I've ever experienced at any auto repair shop -- spotless, comfortable, and thoughtfully designed. RSW sets the bar high for quality, integrity, and customer care. Highly recommend them to any European car owner!

Horrible, awful experience with RSW! This is a long review, but I wanted to provide enough details…read moreto show how bad of a business this is. I went in for an AC fix (no cold air). I told them upfront that I had already recharged the refrigerant. They charged me $400 to diagnose the AC issue by vacuuming and recharging the refrigerant, despite me telling them I had already done so. Their "master technician" said that the AC compressor had melted on the inside, and that I needed the compressor, condenser, and evaporator all replaced for almost $5000. They said they also found a coolant leak, and replaced the coolant expansion tank for the high-temperature circuit. After replacing that expansion tank, they say they ran a pressure test, which showed a new leak that is, and I quote, "gushing coolant". They wanted to charge $1600 now to replace the radiator. I tell them not to do any more work (they had only recharged the AC system and replaced the coolant expansion tank at this point), and that I would be taking the car home as-is. I was warned that I "wouldn't be able to make it down the road without overheating and potentially destroying my engine". They made me sign an "unsafe vehicle" waiver. I turned the car on, saw no leak, and drove home just fine. The temperature did not deviate from normal. At home, I saw that not only was the high-temp expansion tank full of coolant, but they overfilled it. I drained it to the appropriate level, ran the car for a bit, and again found no temperature issues. However, I noticed the low-temp expansion tank had no coolant in it. I filled it, then saw coolant leaking from the low-temp radiator and where the coolant hose meets the expansion tank. I took both expansion tanks out, and re-installed. This fixed the leak between the expansion tank and the connecting tube (obviously didn't fix the leak in the low-temp radiator). I replaced the low-temp radiator myself, which resulted in the low-temp coolant circuit now holding coolant properly. Tada, my AC works perfectly! Turns out that when the low-temp coolant circuit runs dry, the compressor won't turn on (to protect itself). To put the cherry on top, I did a pressure test on the high-temp expansion tank that they replaced (I made sure to get the replaced part back). It did not leak, meaning it never needed to be replaced at all. So to recap, I paid $1300 for them to replace a completely functional part, recharge a just-charged AC line, and not solve anything. Meanwhile, they tried to charge me an additional $6300+ to replace the compressor, condenser, evaporator, and high-temperature radiator, when in reality, NONE of those parts where faulty. All of the above is purely fact-based. The following is my analysis. It seems there are two possibilities: either they repeatedly failed to correctly diagnose and address the issues, opting instead to replace parts indiscriminately, or they deliberately attempted to exploit the situation for financial gain. Here are things that just don't add up: - How did they come to the conclusion that my compressor was broken, and destroyed the entirety of the AC system with it? (it hadn't) - Why did they replace parts in the high-temp coolant system, which had zero relation to the AC system and low-temp coolant circuit? - I believe when they replaced the high-temp expansion tank, they pulled on the low-temp expansion tank connecting tube, which created an additional leak (I fixed by just re-attaching). - Why did they believe there was an issue with the high-temp coolant circuit to begin with? Anybody with two eyes would be able to open the high-temp expansion tank cap, and see it was full and not decreasing. - If they replaced the high-temp expansion tank and then ran a pressure test, how did that result in a pressure-induced leak in the low-temp radiator? Those systems aren't connected. All I can say is that I would never, ever give RSW my business again. I attached a picture of the overfilled high-temp coolant tank, and the hole in the low-temp radiator.

I had a fantastic experience at Woodbridge Auto Care. From the moment I walked in, the staff was…read morewelcoming and took the time to explain exactly what my car needed without pushing unnecessary repairs. The mechanics clearly know their craft -- my car was serviced quickly, and it's been running perfectly ever since. What really stood out was their honesty and transparency. They gave me a fair estimate, stuck to it, and even showed me the old parts they replaced. The waiting area was clean and comfortable, and I appreciated the little touches like offering coffee while I waited.

My car was hit by some maniac and was towed by the police. Fortunately, when they did transport it…read moreto an auto body shop, it was this one. Every person that I came in contact with was extremely kind and knowledgeable. Their "bedside manner" is impeccable. I knew I could trust them with my vehicle unfortunately my car was considered a total loss, but through the process they have been understanding and caring. If I ever need work done on a future vehicle I'm glad that I now have a new auto body shop where there's people who can be trusted to get the job done right!

Fast, excellent service, no hassle. Recommend this place for…read moreyour car repair needs, I will used them again, reasonable prices!

Very rude disrespectful treatment. Liars. rip off. all…read morethese places want your money! by any means necessary!! Theh did Nothing. my car is Dead!!!

The Best auto mechanics Great honest serviceread more

So my car which has 334K miles on it blew a spark plug/coil while I was out in Perth Amboy NJ this…read moreweek. I live all the way in Brooklyn NY and asked a local business owner if they could refer me somewhere I could trust to get me back on the road. They referred me to Direct Drive Diagnostics and when I got there, Thomas literally stopped what he was working on to assist me. This is arguably one of the best mechanic experiences I've ever had. Lisa the office Manager was a sweetheart and Thomas and his partner were able to assess what was wrong, and get my car up in running in roughly under 40 minutes. They were honest, hospitable, all had a great sense of humor and I felt welcomed and comforted that everything was going to be resolved. I highly recommend this place and even living in Brooklyn will bring my car back there moving forward because of how great and reliable they are. Just want to say thank you so much to the entire crew there for getting me home safe and with a feeling of integrity in their work and trust. Kudos to this place, I love them! Eva M. Iadarola

I'm a former mechanic so I know cars. Just older now and a bit busy so I checked out JAB over a…read moreyear ago and was very impressed with the facility, both mechanics & staff. Peter is a gentlemen and treated me as such. I use no other service garages in my area, period.

I came here yesterday because I wanted them to look/inspect a used car that I was interested in…read morebuying from a private seller. Joe the owner was so accommodating, and the staff was very friendly. they took the time to inspect the car and save me money in the end when they found mold along with other issues in the car! Joe advised me NOT to buy. thank you for your honesty and great service!

I am posting this to document a discriminatory interaction that occurred during a business visit to…read moreC&C Towing and Auto Repairs. I am a Sales Representative and I stopped by with my manager to introduce our company and discuss maintenance and supply needs. The shop was busy, and upon arrival I parked in a spot I believed would not interfere with operations. In hindsight, I acknowledge the parking may have been improper. When it was brought to my attention, I immediately apologized and took full responsibility. However, during the conversation inside the shop, an individual who appeared to be in a supervisory/owner role said: "So you come here in a Tesla..." and "The Indian decided to come to my shop and park across three spots like that." I had already apologized for the parking issue. My race had absolutely nothing to do with the situation. Referencing my ethnicity in that context was unnecessary and inappropriate. If my vehicle needed to be moved, that could have been communicated directly and professionally, and I would have done so immediately. Instead, the interaction escalated to include a racial remark, which made the situation hostile and unprofessional. I am not posting this to create conflict, but to accurately document what occurred. Professional disagreements should remain professional -- without racial commentary. I hope ownership addresses this appropriately so customers and business representatives are treated with the professionalism and respect they deserve.

Extremely rude and unprofessional, even by Northern New Jersey standards. Had to pull off the road…read moredue to an overheating engine on a Sunday night. Started calling shops EARLY the following morning. Took it to one place who looked at it and couldn't (or possibly wouldn't) help. Afterwards, we started calling around. When calling C&C it was clear the person answering the phone had absolutely no intention or interest in helping us. Before I could even explain our situation, the person who answered snarled back "you should have gotten outta bed earlier".

Have been going to the auto shop for a long time and I'm surprised this place isn't in google maps…read more. 5 stars for sure . Great service , very honest answers to any questions about your car - Joe is such an honest man . While many auto mechanics try to over do and try to get more from you , Joe is very honest and we always check with him for any car repair questions . He charges nominal rates . Very quick and reliable service . Nice location .. good experience overall

Reliable honest service. Fair pricing.Family owned local shop.Many years of experience. The manager…read moreJoe is very knowledgeable. Support your local small businesses.