I saw the BELOW COMMENT by the purported owner William posted Mar 10, 2025 .It caught my attention…read moreas Bill's picture is shown as the Owner's response, inferring that he is onsite. To my knowledge ,Bill retired and stepped away from GT automotive at least 6 years ago. I've been there a few times after Bill stepped away and more times prior to Bill retiring. Perhaps he is still the owner on paper, none of my business. I believed that the new owners were, Julie and her husband. I did not go to GT to make friends, but high quality work. However, Julie is rough, arrogant and lacks any semblance of HUMILITY and appreciation of customers. I stopped going to GT as the front desk woman "Julie" was consistently rude and dismissive. GT does great work, however, Julie was a terrible "Know It All" . ************* July 17, 2026- UPDATE - Responding to the "Owners" response to my post of July 4, 2026.... As to my standards and expectations, Customer Service is not limited mechanical work, it also includes respect, kindness, being treated with dignity. IMO, the "Owners" response to my comment reflects an unwillingness to accept constructive feedback, the need and desire to try to insult, rather than embrace, hence, reflecting a lack of humility, or ownership, full stop. In possessing a civil litigation background, I ask questions, not intended to put one on the defensive, as it may. Julie's husband (a seasoned mechanic) is kind. I just could not tolerate Julie, who works the front desk, and for the most part answers the phone calls as well. She displayed impatience with my questions. She is the conduit to the mechanics. In any business, the front desk gives the best impression on the appreciation of customers or lack of. Julie should be grateful and thankful that GT Automotive is doing well. This is demonstrated in having a high bar on respect and kindness to all customers. My comment should not be misconstrued as a vendetta as alleged, nor do I consider my comment a "bad review" as further alleged. It is intended to provide an opportunity for Julie to receive and accept the feedback in that this is how she may come across to some. Yelp Guidelines is to rate the "Overall" Experience. It is my first hand experience. Unequivocally, I am not a mechanic, nor is Julie. I had not dealt with Bill on my few last visits, as he'd long ago retired, at least 5 -6 years ago. Once again, GT DOES GREAT WORK. ********************* Business owner information William G. Business Owner Mar 10, 2025

Made an appointment for my Mazda for oil change and rotate tires and inspect. It was done well, at…read morethe appointed time, for a reasonable price . It is obviously a busy shop with a good reputation. The service advisor said they stick to Japanese brands - they would change oil on my Lincoln, if I want, but wouldn't do any repairs on it.

I've been going to North Brunswick Foreign & Domestic Auto Repairs for several years now, and…read morethey've consistently done outstanding work. They've worked on all of my family's cars from Toyotas to Volvos to Audis to LEXUS--and whether it's a major repair or minor cosmetic fix, they treat every job with care and attention to detail. PJ is knowledgeable, honest, and always takes the time to explain what needs to be done--and why. They stand by their work and never cut corners. It's rare to find an autobody shop you can trust completely, but this one has earned it time and again. Highly recommend to anyone looking for quality, dependable service.

I needed new tires and had heard great things about this place, so I finally went today. The new…read moretires are not only of great quality, but significantly more economical than what I would've had to pay at the Toyota dealership. The fluids and everything are taken care of here, too, and the owner was very flexible with me; I wasn't sure whether coming in an hour before closing for new tires and tire rotation would be okay or too late, but he assured me to come in and charged me a very fair price for very high quality tires!

I had exhaust replaced on car by ed Platt in Honesdale PA and am very impressed. They will check…read morecar out after 1000 miles to make sure all ok for free

Platt's Performance Plus unnecessarily changed the transmission fluid on the Hyundai Sonata. The…read moreshop performed two transmission flushes in the first 30,000 miles of the car, which is completely unwarranted. The owner's manual recommends transmission fluid service at 105,000. This shop looks for and performs unnecessary service work to pad its bill. It is unlawful under the Auto Repairs Deceptive Practices Regulations and the New Jersey Consumer Fraud Act for an automotive repair shop to do any of the following: 1. Start work without first having received a signed written authorization from the consumer which clearly states the nature of the repair and the odometer reading of the vehicle. 2. Start work without first giving the consumer a written estimate. If Platt's Performance Plus violates the Auto Repairs Deceptive Practices Regulations or overcharges for a repair, you can file a complaint with NJ Division of Consumer Affairs, 124 Halsey Street, Newark, NJ 07102. They also have an online complaint form. If Platt's Performance Plus performs unauthorized repairs on your car or charges you more than the quoted amount you have two options: 1. File a lawsuit in Superior Court of New Jersey. The Middlesex County Small Claims Section is located at 56 Paterson Street, New Brunswick, NJ 08901. 2. File a complaint with the NJ Division of Consumer Affairs.

Claudio saved us with an emergency repair of a broken axel on a Saturday afternoon being from out…read moreof town. So grateful!

This is a legit review. I Asked them how much they would…read moreinstall a subwoofer and an amplifier for me In a car that already had an amp and chuchero installed So pretty straight forward for someone with experience to wire it all up right? Or so I thought They told me they'd have to see the inside of the car to see what they had to do I showed them the inside They said it would be $150 to do it Was expensive but I said ok do it Next day I go to drop my car off they tell me it's $200 Not only did they mark up the price out of thin air But they left pieces of old stripped wires all around my trunk where they installed the subwoofer and left my door panels all out of place even breaking clips. If I could rate 0 stars I would. $200 down the drain for a job that for someone with experience takes less than an hour He even left a plastic wrapped car battery static protector I had in my car INSIDE the ported subwoofer box. Unbelievable. I genuinely was gonna go back just to catch the worker that did the shitty job off work N give him a lil one two mayweather but i stopped myself He ain't worth it Jus ain't goin back there Ever. They also left the screws for my sub out of it leading to the sub jus falling out when I was driving Fixed that myself cuz i ain't goin back there ima go ta jail if i do. Fucking Scammers.

Bill's Ineffable Automotive Rehabilitation is always honest, thorough, trustworthy, and straight…read moreforward. This family-owned Metuchen business knows how to take of their customers and keep them coming back. I went in for a 120,000 miles service on my car, and they let me know how things went, and what would need to be scheduled down the road. They are also honest enough that when they find a problem, they let you know whether it can wait for you to procure the funds, or if it needs immediate attention. Always a class act.

We've been taking our two Hondas there for at least 3 years now. They do a good job and I would…read moretrust them. In one recent visit, they discovered a bulletin from Honda that the damaged part was flawed due to Honda's design, so they said I could get it fixed for free at the dealership. So I did. Another mechanic might have just fixed it and charged me a ton for it, but they figured out what's best for me. I don't feel they're aggressive pushing unnecessary services.

Charlie was great! I originally brought my car to a franchise up in Hasbrouck Heights only to be…read moretold it would cost $2100 to repair my car. Took it down to Charlie (at my employer's recommendation) and he and his guys managed to fix it within 24 hours for a fraction of what the franchise was charging. I will most definitely recommend them to my family and friends.

I am posting this to document a discriminatory interaction that occurred during a business visit to…read moreC&C Towing and Auto Repairs. I am a Sales Representative and I stopped by with my manager to introduce our company and discuss maintenance and supply needs. The shop was busy, and upon arrival I parked in a spot I believed would not interfere with operations. In hindsight, I acknowledge the parking may have been improper. When it was brought to my attention, I immediately apologized and took full responsibility. However, during the conversation inside the shop, an individual who appeared to be in a supervisory/owner role said: "So you come here in a Tesla..." and "The Indian decided to come to my shop and park across three spots like that." I had already apologized for the parking issue. My race had absolutely nothing to do with the situation. Referencing my ethnicity in that context was unnecessary and inappropriate. If my vehicle needed to be moved, that could have been communicated directly and professionally, and I would have done so immediately. Instead, the interaction escalated to include a racial remark, which made the situation hostile and unprofessional. I am not posting this to create conflict, but to accurately document what occurred. Professional disagreements should remain professional -- without racial commentary. I hope ownership addresses this appropriately so customers and business representatives are treated with the professionalism and respect they deserve.

RSW Sets the Standard for European Auto Repair…read more I can't say enough great things about RSW! They did an outstanding job repairing my BMW -- truly first-class service from start to finish. The entire team is attentive, professional, and quick to respond. Derek kept me updated every step of the way with clear, thorough communication and accurate estimates (no surprises, which I really appreciated). Their guest lounge is also the nicest I've ever experienced at any auto repair shop -- spotless, comfortable, and thoughtfully designed. RSW sets the bar high for quality, integrity, and customer care. Highly recommend them to any European car owner!

Horrible, awful experience with RSW! This is a long review, but I wanted to provide enough details…read moreto show how bad of a business this is. I went in for an AC fix (no cold air). I told them upfront that I had already recharged the refrigerant. They charged me $400 to diagnose the AC issue by vacuuming and recharging the refrigerant, despite me telling them I had already done so. Their "master technician" said that the AC compressor had melted on the inside, and that I needed the compressor, condenser, and evaporator all replaced for almost $5000. They said they also found a coolant leak, and replaced the coolant expansion tank for the high-temperature circuit. After replacing that expansion tank, they say they ran a pressure test, which showed a new leak that is, and I quote, "gushing coolant". They wanted to charge $1600 now to replace the radiator. I tell them not to do any more work (they had only recharged the AC system and replaced the coolant expansion tank at this point), and that I would be taking the car home as-is. I was warned that I "wouldn't be able to make it down the road without overheating and potentially destroying my engine". They made me sign an "unsafe vehicle" waiver. I turned the car on, saw no leak, and drove home just fine. The temperature did not deviate from normal. At home, I saw that not only was the high-temp expansion tank full of coolant, but they overfilled it. I drained it to the appropriate level, ran the car for a bit, and again found no temperature issues. However, I noticed the low-temp expansion tank had no coolant in it. I filled it, then saw coolant leaking from the low-temp radiator and where the coolant hose meets the expansion tank. I took both expansion tanks out, and re-installed. This fixed the leak between the expansion tank and the connecting tube (obviously didn't fix the leak in the low-temp radiator). I replaced the low-temp radiator myself, which resulted in the low-temp coolant circuit now holding coolant properly. Tada, my AC works perfectly! Turns out that when the low-temp coolant circuit runs dry, the compressor won't turn on (to protect itself). To put the cherry on top, I did a pressure test on the high-temp expansion tank that they replaced (I made sure to get the replaced part back). It did not leak, meaning it never needed to be replaced at all. So to recap, I paid $1300 for them to replace a completely functional part, recharge a just-charged AC line, and not solve anything. Meanwhile, they tried to charge me an additional $6300+ to replace the compressor, condenser, evaporator, and high-temperature radiator, when in reality, NONE of those parts where faulty. All of the above is purely fact-based. The following is my analysis. It seems there are two possibilities: either they repeatedly failed to correctly diagnose and address the issues, opting instead to replace parts indiscriminately, or they deliberately attempted to exploit the situation for financial gain. Here are things that just don't add up: - How did they come to the conclusion that my compressor was broken, and destroyed the entirety of the AC system with it? (it hadn't) - Why did they replace parts in the high-temp coolant system, which had zero relation to the AC system and low-temp coolant circuit? - I believe when they replaced the high-temp expansion tank, they pulled on the low-temp expansion tank connecting tube, which created an additional leak (I fixed by just re-attaching). - Why did they believe there was an issue with the high-temp coolant circuit to begin with? Anybody with two eyes would be able to open the high-temp expansion tank cap, and see it was full and not decreasing. - If they replaced the high-temp expansion tank and then ran a pressure test, how did that result in a pressure-induced leak in the low-temp radiator? Those systems aren't connected. All I can say is that I would never, ever give RSW my business again. I attached a picture of the overfilled high-temp coolant tank, and the hole in the low-temp radiator.

Front brakes repair, 2006 Accord: this is a great shop that was easy to communicate and work with…read more Very fair labor only pricing, since I had new, unopened pads and rotors purchased elsewhere (Rock A). Huge savings, quick install while I waited, friendly staff. Great experience--highly recommended.

Great Service at a great price. Mercedes dealership wanted to overcharge me for their B1 service…read more I Googled what it entailed and found out it was basically an oil change and brake fluid exchange. Contacted multiple shops and they either didn't call back, said I had to book an appointment or just seemed unprofessional. The owner DJ texted me back personally and said no appointment necessary just come on in. He definitely has a new customer for life.