Rare upgrade to five stars; All Brand has relocated to a somewhat less challenging section of town, and the new quarters, while not exactly spacious for display space, are clean and open. (There's even a combined breakroom/TV area in front of the sewing machine display). You can now park in a little lot adjacent to the store, and they took the trouble to do some pleasant landscaping out front, which to me is always an indicator the proprietors care. In any event, the nagging doubts about the location are now all gone and they've proved reliable over multiple years so they are definitely a five-star local business. Repairs here again were fast, cheap, and done quite well on my most recent issue (kid got a string tied up inextricably with the roller on a brush unit). The stock in the store for new sales is quite varied for vacuums, much less so for sewing machines, but they know their way around both for repairs. I have bought a refurbished used vacuum for about half the price it was selling for new and it's been perfect, and our "beater" vacuum I leave for the second floor was brought back to life for about $40. read more

Last week I brought a vintage sewing machine in that I picked up cheap, but didn't run. I got it back in a couple of days and it now works great. Today I brought in another sewing machine since its never been serviced. They already called that it's done. They are very honest, friendly and helpful. They don't sell you things you don't need and they know sewing machines inside and out. I remember their old location, their current location is much better. I highly recommend All Brand. read more

My three year old Hoover vaccum decided it wasn't going to turn on anymore, and a pet tool attachment also stopped functioning. I was worried that I'd have to spend more money for a new vaccum cleaner, especially it being right after the Christmas season (which had me a little low on cash on hand). I visited the Hoover website to see if I had any recourse and ending up using their Service Center Locator tool to search for nearby stores. Luckily All Brand Cleaners and Sewing Center showed up nearby and I dropped the vaccum there for an estimate. The next day they called back with an estimate (very reasonable price) and with my approval they then repaired it and had it ready a day or two later. I was so happy that they found the issue, explained to me what the problem was, and fixed it at a good price. It turns out the switch and some other part had to be replaced. I hope my vaccum lasts another three years at least, but if there's another problem down the line I'm glad this place is around! read more

1. Don't answer a business phone with "hello?" It's not professional, and leads to the inevitable inquiry of where I have just called. 2. If I ask if I've just called the right place (because of see #1), don't respond with a tone that screams you think I'm an idiot. 3. Ok, now granted you want to fix my vacuum, that's how you make money. I thought I could fix it myself, just needed to ask a quick question. Here's where it gets tricky, when you answer me with condescension, you're not going to get my business... huh, guess it wasn't that tricky at all. read more

I use All Brand for my home and small business cleaning needs. I have found them to be honest about when a repair is worth it or it is time to purchase a new machine. That was what kept me coming back! My business is a small Personal Organizing business. One time a brought a client in who had the use of only 1 arm after a stroke. Joe led us in the direction of vacuums that might be able to be used with 1 arm. We then test vacuumed with a few and made an informed decision. My business also puts me in the position of looking at small appliances that may or may not be usable. I trust Joe's opinion when he tells me if something can be fixed, can get parts, etc. He is the first place I go for those inquiries and estimates. And I'd say, he even makes vacuum buying "fun." read more

My 40 year old Kenmore sewing machine needing servicing so I called All Brand Cleaners & Sewing Center about having them work on my machine. I called on Friday, dropped it off on Saturday, and it was ready on Monday. Wonderful! If you need your machine serviced this is the place to go. read more

This small business is one of the best in town. My Dyson broke right before thanksgiving last year. Which of course send me into a complete panic. So naturally i get on Google and look for the closest place to have it repaired. I walked in thinking OK this is gonna cost big bucks but I need it so what can you do. Not having the warranty information did not phase these guys. I knew the round about date of purchase and since it was still under warranty they repaired it for free AND i got it back fast!!! He knew I needed it an totally accommodated me. The knowledge these guys have about vacuums is amazing!!! They really can fix anything!!! So of course i went back, how could you not?!?!?! I just purchased a new vacuum for my mom for Christmas. They have American made vacuums there!! how great is that? Local business shopping and its American made. Once again I was impressed with their knowledge of household NEED. He didn't ask me what I wanted he asked me when environment needed to be cleaned and that is what he sold me and nothing more. At a very reasonable price, i might add. I plan on going back again and again!!!! Thank you for great service!!!! read more

I stopped in to have a cat toy extracted from my vacuum. I thought I'd be dropping it off for a few days but the guys were great. They found the offensive toy and my vacuum was as good as new in just few minutes! If my vacuum ever dies I'll definitely be making a purchase from them. Highly recommended, very nice and friendly! read more

What a great vacuum buying experience! We were due for a new vacuum, and when my boyfriend suggested we google local stores, I figured we were wasting our time because I thought a small shop wouldn't be able to compete with the big box stores when it came to price. Boy was I wrong. We left with a Dyson well below what any of the big stores could do. But beyond price, there is no way to replicate the kind of personal service you get from a local businessman. Joe is passionate about his work. He answered all our questions and educated us on the different options. The best part was, he wasn't trying to sell us. He told us point blank he preferred a different brand over Dyson, but after assessing our needs, he told us point blank that the Dyson was the right machine for our needs. Very nice man. Very pleasant, old-school shopping experience. read more

We have taken 2 or 3 vacuums there over the years- which have been fixed at a fair price. Today we took a brand new vacuum that was sent from Amazon and arrived in two pieces instead of the one it must have been in when mailed. We phoned the company an were told to take it to All Brand. Bill figured it out and had the strength to get the vacuum back together. And would accept no money. He fixed it right away and was good-natured and could not have been more nice. read more

The GOLD standard for customer service. They know their business very well. I will be a customer for years to come... Thank you for taking such good care of me!! read more

While shopping those big box stores to search for the perfect vacuum for our new home, I found them to be very confusing and no one had much information to help me with what it was that I needed. It was a very informative sale at All Brands. Joe took time to go over my budget and needs and I bought the best vacuum for me, to date. So because of that, when the rug cleaner that my niece gave me broke I went to see Joe. When he could not get it to perform to his standards after repairs he took it one step further and contacted the company who made it and was able to get them to send him a refurbished one and did not charge me for all his efforts to make his customer happy. He gets it...you can go to a dozen places to buy his items but if you want good customer service, you'll go see Joe. Thank you Joe for been a small business that really knows his stuff. read more