Our refrigerator in our garage is only a few years old but it started making a noise off and on so…read morewe called John's Appliance Repair last week. Aaron came out the next morning and was able to make a repair that was definitely less expensive than replacing the entire condenser fan motor. Aaron was very nice and professional and ended up gluing the magnet onto the motherboard or something like that. We had to keep the unit unplugged for 24 hours to allow the epoxy type glue to dry completely. I plugged it in 24 hours later as instructed and the refrigerator and freezer compartments got cool and have since stayed at the appropriate temperature. And here we are a week later and it is still doing just fine. If that repair hadn't done the trick and we did need to replace the fan motor, they are all on back order and I am confident Aaron would have been able to retrofit one that would work, with no problem. I am just disappointed at how cheaply appliances are made these days. But glad that I know who to call to fix them when needed. I highly recommend John's Appliance Repair!

John's Appliance Repair seems to have been taken over by Action Appliance, the website and phone…read morenumber of John's Appliance Repair is now forwarded to Action Appliance. I needed an electric stovetop burner control switch repaired, a job John's Appliance Repair had previously performed on another burner switch without any drama or issues. In contrast, Action Appliance diagnosed the issue, claimed it would be a major two-person job, and requested half the payment upfront before starting the work. Furthermore, they quoted me more than double the price I had previously paid. Consequently, I paid their trip fee and hired another company instead. The new company completed the job with a single technician, charged less than half of Action Appliance's quote, and did not require payment upfront.

Scott sent out his "ice maker repair Specialist" whereupon he replaced a Brand new Ice Maker…read moreassembly installed the week before by someone else with another new icemaker. He also checked the water solenoid valves which were just replaced. Waiting the recommended 24-48 hours, still no ice. He came back several days later and replaced the display board, saying that was the problem- still no ice 24 to 48 hours later. I was charged over $657.00 and still no ice. Scott is not offering any respite from the incompetence his repairman showed- You tube had more information than him!

Scammers, avoid at all cost. This company came to fix my mother in law's dishwasher. They charged…read moreher $100 for a service call; she cut a check for the amount and they CHANGED THE AMOUNT ON THE CHECK TO $400. When she noticed the difference and called them, they claimed that the cost to repair was $395 and the $5 was a tip and are avoiding reimbursing their fraud. OEM parts for the repair retail for $30 and it took me 2 minutes to install the parts. This company is as dishonest as they come and prey on the elderly. Disgusting.

He is the one I call anytime I have an appliance repair. reasonable rates and willing to do…read moredifficult things like cleaning the underside of a washing machine drum.

Rauf repaired my elderly Mom's dishwasher and he was professional and priced well. My mom is 94…read moreand she really appreciated how kind Rauf was with her and her issues with lack of hearing. Great service!

We've brought them out to fix appliances and correct user error!…read more Great to work with.

I reached out on a Sunday and got an immediate response they could come out Monday 9-11am for a…read morebroken dishwasher. I had very quick service and they fixed the problem in 10 minutes or less. They were very professional, friendly and knowledgeable. I will definitely use Snap appliance repair again.

C&W Services has provided excellent service for our Sub Zero refrig for several years, but you…read moreprobably know how service across many industries has deteriorated in the last few years. So we were concerned this time around, but we quickly discovered there was no need. C&W's James was a winner. He was professional and personal for sure. He also clearly explained the issues with our ice maker and a problem with lighting, what he needed to do, and our options. Even though we were the last customer late Friday afternoon, James was patient and thorough, answering all our questions. I speak on the subject of branding and how it's more than a logo, pointing out that a brand is really a series of stories. Customer experiences. My James story is brief yet revealing. After replacing the defective ice maker and solving the lighting problem, he said he was confident everything would be fine, adding "You have my personal cell phone number. Don't hesitate to call me over the weekend if you have a problem." We didn't have to call, but you can add one name to your Brand Ambassador list, if you have one!

My Double Wolf Oven stopped working and it took over month to get it repaired. The wrong part was…read moresent 3 times. This is not due to the service man who who terrific, I do not know if the parts dept ordered the wrong number . My biggest complaint is with the scheduling dept. Each of the 5 times the repair man had to come out they could not tell me if it would be in the morning or afternoon, until about 9AM. Therefore I had to take off and disrupt my ENTIRE day. It would be nice if the day before they would tell you if it was AM or PM service call. I was told I could request but there was no guarantee so I was still stuck waiting around. The service man Oleg was wonderful and very knowledgeable . I have no problem with the caliber of work that was finally done but I do think the company needs to look at their scheduling dept who obviously does not care about the customer.

Excellent service, was to my house to install dryer plug and vent and then repaired washer from…read moreover filling. Great to work with. Highly recommend

Do not waste your time with this company. Tech came out and looked at my dryer and said it's a…read moreproblem with the electrical panel needs more power then I called an electrician only to be told that info he gave me was incorrect and there's nothing needed electrical. Spent $70 on ASAP Appliance Service only to receive a lazy tech that didn't even touch the dryer and just gave me the worst horrible advice and recommendation which cost me more money down the drain and time for nothing.

Very responsive! Larry came and diagnosed the issue with our oven quickly, fixed it and gave me…read moreadvice on how to avoid the problem in the future. Hopefully no more oven problems but will use them in the future if needed!

Highly recommend. Made an evening appointment to troubleshoot a refrigerator compressor problem…read more Larry quickly diagnosed the root cause, which seemed very impressive to me. Was able to get the compressor running. I was also impressed with his confidence and experience. The cost of the service was very reasonable. Larry was very pleasant and patient. Looking forward to working with him again in the future. Thank you very much for the excellent, friendly service.

I never thought that appliance repair would be so rewarding. But, with "planned obsolescence"…read moremaking newer appliances fail sooner and sooner throughout time, I wanted to give it a shot. I had TWO appliances go out - a non-smart, "old school", plain jane GE fridge, and a Whirlpool washing machine that we love. The fridge and freezer had suddenly stopped remaining cold enough for safe food storage. Serge had the fridge back up with a new defrost heater element module, and it has been going steady for weeks, now. I suspect we may get another 12 years out of this beast. Remarkably, the ice maker is also working like new, again. I guess when that element is going out, it affects much in the whole unit, with the way they circulate the air in these things. Serge explained this very well to me and I appreciate that transfer of knowledge more than anything else. The washer required a new control board and pump. This is in the garage, and Serge was able to determine that rats may have gotten in at some point, doing their chewing thang, and the wires shorted, blowing the pump, eventually blowing the controller. We have since been fostering some feral cats, and rats have been a rare sight, now. Happy to have it repaired. The entire time, I felt in-the-loop. Everything was explained in perfect detail for my level of understanding. Serge took time to hop on his phone and seek alternatives to offer me choices in paths to take. Honest communication at every step. Poor Vera. No one mentions Vera. VERA ROCKS! She was in a happy mood for every call. She took time to go between Serge and myself, if she was unsure about an answer. She never made anything up when she did not know the answer. I always felt in good hands dealing with Vera. Both of these people are good, honest, hard-working people and I hope you will consider Lucid Appliance Repair the next time you are faced with a failing "loved one", instead of buying deeper into the overly capitalist chain of breaking/buying/breaking/buying. Serge is the appliance doctor (and Vera the nurse) that you need.

Responsive, personable, and arrived on time. Did a great job and had all parts on hand which made…read moreit a quick repair. Fair price and I will definitely use them again.