They were on time and there was no guessing when it comes to communication. We felt like we were…read morethere only clients and that our needs were most important. He took his time to identify the real problem, not the problem I THOUGHT it was. He was thorough and very honest. I would definitely call them again. It was a wonderful experience.

Wade came to my rescue on a refrigerator I bought that didn't work properly. It was a pre owned…read morethat I had moved by a couple of guys with a truck He diagnosed the problem that the doors were not reinstalled properly. So a fix that was $75.00 instead of $700.00 job. I highly recommend these folks. Thanks, Wade.

We've brought them out to fix appliances and correct user error!…read more Great to work with.

I reached out on a Sunday and got an immediate response they could come out Monday 9-11am for a…read morebroken dishwasher. I had very quick service and they fixed the problem in 10 minutes or less. They were very professional, friendly and knowledgeable. I will definitely use Snap appliance repair again.

Called to have a Samsung washer fixed. The Technician was timely and the service was quick. The…read morecost was reasonable.

Called these guys out to fix a Maytag Bravos XL that was filling, draining and spinning. It would…read morenot go into the wash cycles. George M came out, not very friendly and a bit difficult to communicate with. Well he got it fixed, we watched it for 15mins. He told me $195 to repair a broken wire. When I went to get the check and came back, now the washer is not working at all. So I ask him how much to make it work, now it is around $500. So it went from $80 to look at it, $195 to Fix the wire to $500 to fix the motor. After I paid him $85 to just leave, I was feeling a bit robbed. Of course I can replace it for $699. I would just say Beware. I would Not use them again. I learned a tough lesson the hard way.

Alberto was awesome!! He was so professional and he diagnosed and repaired our refrigerator…read morequickly. I will definitely keep his number and refer him to my friends and family.

Quick to respond and schedule. The service call fee is higher than most at $95, but it applies to…read morethe cost of any repairs, and I was sure the needed fix for my dryer would exceed that. He listened carefully as I explained the issue and asked questions. I appreciated that. He was quick to diagnose and had the needed replacement part on hand. I was very happy with the speed of service and price of repair.

I needed a simple part repair for our dishwasher, but the tricky part was coordinating to get it…read moredone while the flooring guys were here to grant access to the DW and then repair the floor afterward. Oleg was excellent with the last-minute request - he accommodated the timing, was thorough and professional, and left the area neat after the repair. To top it all, his fee was very reasonable, and he was pleasant before, during, and after his visit. Oleg/Appliance Doctor will be my go-to for all appliance repairs. I highly recommend him.

From the owner: Appliance Doctor is one man appliance repair company Located in Lavon TX. I repair and install…read moreRefrigerators, Washers, Dryers, Dishwashers, Ovens, Ranges, Stoves, Microwaves, Wine Coolers, Vent Hoods, and more. We work on all brands of appliances, any difficulty of repair. I guaranty my job.

I needed a repair that I couldn't do. I called and was able to schedule an appointment easily…read more Patrick, our repairman, showed up on time and in one hour accomplished the repair. The price was very reasonable.

This company is the best appliance company I have ever worked with. HIGHLY RECOMMEND!! I've been…read moreusing them for YEARS and even purchased the VIP membership! The techs are super qualified and actually know what they are doing which is so hard to find these days. and the office staff is knowledgeable, kind, and work hard to get you an appoint quickly. Very satisfied with this company!!

Very responsive! Larry came and diagnosed the issue with our oven quickly, fixed it and gave me…read moreadvice on how to avoid the problem in the future. Hopefully no more oven problems but will use them in the future if needed!

Highly recommend. Made an evening appointment to troubleshoot a refrigerator compressor problem…read more Larry quickly diagnosed the root cause, which seemed very impressive to me. Was able to get the compressor running. I was also impressed with his confidence and experience. The cost of the service was very reasonable. Larry was very pleasant and patient. Looking forward to working with him again in the future. Thank you very much for the excellent, friendly service.

BEWARE. This company is highly unethical and basically running a service-fee scam. I hired them to…read morerepair an ice maker. When the tech arrived, I explained the error code and told him the pump was failing. He tried searching the generic model number, said he'd keep looking, and left after charging a 125 dollar diagnostic fee. He never called back. When my wife followed up, they simply repeated the model number of our own ice maker and told her that if we could find the part, they would install it. When I got home, it was obvious the tech never inspected the pump at all. I pulled it myself with guidance, and the pump model number was printed clearly on the part. I ordered the replacement on Amazon for 30 dollars and fixed it on my own. They claim the service fee covers inspection and diagnostics. He didn't inspect anything, and I provided the diagnosis when he walked in the door. They showed up, collected the 125 dollars, and made zero effort to help. It took four emails and a full week just to get a response when I complained. If they can't even check the part that's supposedly the issue, don't waste your money. Call a company with actual integrity. And if you want more context, look up the owner in the Rockwall County criminal records database. You'll see exactly why this operation is not trustworthy.

They came in to help so quickly! My dryer stopped working Monday evening, and they were out at my…read morehouse the next day. It was the heating element, and he had the part, and fixed it on site, for a very reasonable price. I have used them before with my ice maker as well. I love supporting this Rockwall business and they will be my go-to if anything else goes out in the future.