I was involved in a multi car accident yesterday evening on Lake Shore Drive. These guys (as well…read moreas a couple of guys from Universal Towing) were so kind. They insisted on calling an Uber to get me home to Rogers Park from 5700 S, and gave me shelter and a phone charge in one of their trucks while waiting for the Uber. Sorry I didn't catch all of your names - thank you so much for being a calm and comforting presence during this crazy event!!!

DO NOT USE THIS COMPANY! THEY ARE A PREDATORY COMPANY! I was charged $1500 for a 0.8 mile tow and…read moreto store for 15 hours. They show up to car accidents and stay there so that the car owners use them because it's convenient. My accident was 0.8 miles away from their yard which has no signs at all. 0 stars if I could.

Best guys around. Very fair in price. Very trustworthy. Always there when I need them. I think I've…read morehad his card in my wallet for over 5 years now. And I've used it at least five times. Would recommend them to anybody. Jeanette Chi-Town

Communicated throughout the process of arranging a pick up and tow. Very professional in getting my…read morecar loaded onto the truck and delivered in a timely manner. Good price and service was above and beyond the standard service! Will use them again when I need a tow

Outstanding Service at Richard's Body Shop…read more I would like to take a moment to highlight the exceptional service I received from Richard's Body Shop. My 2021 Tesla Model 3 Performance suffered rocker panel damage due to my own mistake. The damage happened on a Thursday, and I was scheduled to leave for a week-long business trip early Monday morning. Since I live in Huntley, Nhan arranged for my vehicle to be picked up from my house on Monday, making the process extremely convenient. Throughout the repair process, Nhan kept me updated at every stage, which I greatly appreciated. I made it clear from the beginning that I have a meticulous eye for detail and expected my car to be restored to its original, pre-accident condition. Despite some unforeseen challenges and my own high expectations, Nhan and his team rose to the occasion and demonstrated outstanding professionalism. It is rare to find a business today that not only delivers quality work but also stands firmly behind it. Even when I experienced personal frustrations, Richard's Body Shop consistently aimed to ensure my satisfaction, truly going above and beyond. A notable example of their commitment was when Nhan loaned me his personal Rivian R1S while my car was being repaired, which speaks volumes about the company's dedication to its customers. I picked up my vehicle last week and was thrilled with the results. Everything had been returned to OEM condition, and it was impossible to tell any work had been done. I cannot recommend Richard's Body Shop highly enough, especially for electric vehicle repairs. Their facility is spacious and modern, resembling a Lexus service center more than a typical body shop. I have never seen so many electric vehicles being serviced in one place. The exceptional service was not limited to Nhan alone; the entire staff at Richard's Body Shop demonstrated the same level of dedication and professionalism. If you need body work done, look no further--Richard's is truly the best in the business.

Richard was recommended to me from an employee from Tesla dealership in Chicago. I drove it there…read moreto get an estimate of the damages I occurred in an accident. I was handed a ipad like device to enter personal info and insurance. My insurance company was contacted within a week. The overall process from start to end took 3 weeks. Their website gives you up-to-date status of the repair. I am happy with the results and will recommend them for all auto body repairs.

They towed my tool box and damaged it and now they are blowing me off. Time to go to small claims…read morecourt. Do not use this company.

Imagine going out to hit a bar two with your Homegirl.. And your car won't accelerate, it's…read moresnowing, and the mercury retrograde. My Mom gave me the number for A-Excellence and they saved us. Andre was not only personable but knowledgeable and towed us to our destination securely.

The most honest mechanics ever! They are trustworthy. I came for an oil change and they let me know…read moreright away. Showing me that my wheel bolt was loose. I am thankful for their service

I can't say enough good things about these folks. Several times now, they have gotten me out of a…read morebind. Once, the loaned me a battery charger so I could get my car started and over to them. Today they saved me a TON of money. Another repair place told me I needed new rims. Carmelo checked them out and was able to repair them at a fraction of the cost new rims would have been. And they did the work in just a couple hours. Thanks so much for being a great neighborhood resource. Keep up the good work!

I brought in my pearl white Camry to repair damage on both driver-side fenders, and I couldn't be…read morehappier with the experience. I was able to walk in without an appointment, which was a huge plus. Tim clearly values his customers' time and operates with great efficiency. He evaluated the damage right away and gave me an incredibly fair estimate on the spot. "Great" doesn't even begin to cover the quality of the final result. Tim and his team repaired both fenders to perfection. Pearl white is notoriously tricky to match, but the paint match is completely seamless and imperceptible from the factory finish. The craftsmanship exceeded all my expectations and was worth far more than the initial quote. I am thoroughly impressed with the Tim's Team's craftsmanship and Tim's, and his team, professional service. I highly recommend The Body Shop, and I'll go back there in a heartbeat.

Recently, The Body Shop replaced the front hood, front bumper and refined other misc. marks on my…read moreBlack Jeep Cherokee. The results are pristine, like a new car again. In addition, they were very professional and experienced. I spoke with Paul initially and he kept me updated throughout the week with the process. Thanks so much!

I needed two antique vehicles moved. Richard was very professional and extremely personable. He…read moretook extra care to pull each car from my old garage, load them on a flatbed and place them in my new garage. These guys are the best! I highly recommend them.

We called RBG after our cars battery died, while stopped at a light 1.19.25 - an amazingly cold…read moreday. The service was fantastic and a tow truck was sent out immediately. The driver (Antonio) then called to be sure we knew how far out he was. When the driver arrived, because the battery was dead, we could not get the car into neutral. The driver immediately called someone to get a dolly, and they were to us within 5 minutes. A great value for the amazing service, peace of mind and care RBG took in assuring us someone was on the way and being in constant contact throughout the tow. Highly recommend and consider them a trusted business that I will use again, if needed.

Got this set up with BMW. Driver showed up an hour early. Asked him to come back in an hour and he…read moreagreed. When I called them to ask status they said nobody would come as its a switch in shifts??? Service promos but no delivery

Watch out for overcharges!! My Prius battery died so I called for someone to come try to jump it…read moreand if they couldn't, tow the car to my mechanic. While the driver who showed up was great and ended up jumping my car with no problem, the company charged me $157(!) for a jump! At first they wanted to charge me $180, but the driver said to call dispatch to tell them I didn't need a tow, just a jump. (Even the driver thought the charges were crazy). The dispatcher told me that because the driver had to 'do electrical work on my car' and 'manually restart my key fob' that constituted as mechanical work and they had to charge me for it. The work in question? The driver inserted my key fob into the ignition. That's it. And for that I had to pay $157.