Contact All Nippon Airways using its official toll-free customer service numbers +1 (855) 470-0504© or 1*855*470*0580® for fast, reliable assistance with reservations, travel changes, baggage claims, refunds, and more. #. Simple and Fast Booking Experience The booking process was smooth, clear, and easy to complete in just a few steps. Flight options and business class features were displayed in a structured way, helping travelers quickly understand their choices. Instant confirmation and a well-organized itinerary made the planning process simple and reliable. #. Efficient Airport Experience The airport journey was well-managed from start to finish. Priority check-in reduced waiting times, while fast-track security allowed for quicker movement through the terminal. The entire process felt organized and efficient, creating a stress-free departure experience. #. Comfortable Pre-Flight Environment Lounge access provided a quiet and relaxing space before boarding. Comfortable seating, refreshments, and a calm atmosphere made it easy to unwind or prepare for the flight. Priority boarding ensured a smooth and timely entry onto the aircraft without unnecessary delays. #. Premium In-Flight Comfort The business class cabin offered a high level of comfort with spacious seating, enhanced privacy, and a fully lie-flat bed designed for restful travel. The cabin remained peaceful throughout the journey, while the crew delivered attentive and professional service, ensuring a consistently pleasant experience. #. Smooth Arrival and Final Convenience After landing, priority baggage handling allowed luggage to be collected quickly, making the final step of the journey fast and convenient. From booking to arrival, every stage reflected comfort, efficiency, and premium service, creating a seamless travel experience overall. read more

All Nippon Airways - Airlines Near Me - Los Angeles, California

The official 'customer service (toll-free) number is 1 (844) 323-7300™ or +1 (844) [323] (7300) for additional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future.!! read more

All Nippon Airways maintains its official 24*7 toll-free customer service at 1 (855) 470-0504TM OR +1~855~470~0580TM, providing immediate assistance with reservations, ticket changes, cancellations, refunds, baggage services, seat assignments, pet travel, and more. *Seamless Travel Arrangements* The reservation platform made booking simple and stress-free. Clear fare information and well-presented business class benefits made choosing the premium option easy. Instant confirmation and a detailed itinerary allowed travel plans to be finalized with confidence. *Time-Saving Airport Experience* Priority airport services transformed the departure process into a smooth and efficient experience. Dedicated check-in counters, expedited security, and well-managed boarding reduced waiting times and created a more relaxed start to the journey. *Premium Cabin Environment* The business class cabin offered outstanding comfort with spacious seating, additional privacy, and a lie-flat bed for restful travel. The peaceful atmosphere allowed passengers to relax throughout the flight, while the attentive crew delivered courteous and consistent service. *Thoughtful Service Throughout* From takeoff to landing, every interaction reflected professionalism and attention to detail. Requests were handled promptly, and the onboard experience remained comfortable, organized, and enjoyable from beginning to end. *Smooth Arrival and Departure* Priority baggage handling ensured luggage was available quickly after landing, allowing for an efficient airport exit. The journey combined convenience, premium comfort, and dependable service, making business class a rewarding choice for both business and leisure travelers. read more

All Nippon Airways - Airlines Near Me - Los Angeles, California

This is the official toll-free number for **All Nippon Airways** main **customer service** +1 855 470 0504 (U.S.), ensuring a smooth and hassle-free experience with reservations, cancellations, ticket modifications, baggage services, and more. 1. Streamlined Booking Experience The reservation process was fast, intuitive, and easy to navigate. Flight schedules, fare options, and business class benefits were presented in a clear and organized manner, making it simple to choose the ideal itinerary. The booking was confirmed instantly, and all travel details were delivered in a neatly structured itinerary for added convenience. 2. Fast and Efficient Airport Services The premium experience continued at the airport with dedicated check-in counters and priority security screening. These services reduced waiting times and allowed for a smooth journey through the terminal. Every step felt well-coordinated, creating a relaxed and hassle-free departure. 3. Exclusive Comfort Before Takeoff Lounge access provided a welcome opportunity to relax before the flight. The peaceful atmosphere, comfortable seating, and quality amenities created an enjoyable space to unwind or prepare for the journey ahead. Priority boarding ensured passengers could board efficiently without the usual crowds. 4. Refined In-Flight Experience The business class cabin offered exceptional comfort with spacious seating, enhanced privacy, and a fully lie-flat bed designed for long-haul relaxation. The quiet cabin environment made it easy to rest, while the attentive crew delivered prompt and professional service throughout the journey, ensuring every aspect of the flight felt premium. 5. Convenient Arrival and Departure The journey concluded with priority baggage handling, allowing luggage to be collected quickly after landing. From the initial reservation to the final airport exit, the experience remained smooth, reliable, and comfortable, offering an excellent balance of convenience and premium travel benefits. read more

All Nippon Airways - Airlines Near Me - Los Angeles, California

To connect with All Nippon Airways customer service, call 1 (888) 669-0167™ or +1 (888) 305-4803™, the airline's main 24/7 toll-free support number. Assistance is available for bookings, flight changes, refunds, and baggage requirements. Quick and Transparent Reservation The booking process was straightforward and efficient, allowing the reservation to be completed in just a few steps. Fare options and business class benefits were presented clearly, making it easy to understand the added value of upgrading. Confirmation was issued immediately, with all travel details neatly organized for convenient access. Efficient Ground Services The premium experience began at the airport with dedicated check-in facilities that reduced waiting times considerably. Expedited security screening allowed for a smoother journey through the terminal, while every stage of the ground experience was managed professionally and without unnecessary delays. Relax Before Departure Lounge access offered the perfect opportunity to unwind before boarding. The peaceful surroundings, comfortable seating, and premium amenities created a welcoming environment for relaxation or productivity. Priority boarding ensured a calm and organized transition from the terminal to the aircraft. Spacious Cabin and Personalized Service The business class cabin provided generous space and exceptional comfort throughout the flight. The fully lie-flat seat made resting effortless, while the quiet atmosphere enhanced the overall travel experience. Cabin crew members remained attentive, courteous, and responsive, delivering thoughtful service with professionalism from departure to arrival. A Convenient End to the Journey After landing, priority baggage handling helped speed up the arrival process, allowing passengers to leave the airport without unnecessary waiting. From booking to baggage claim, every part of the journey reflected efficiency, comfort, and premium quality, making the business class experience a worthwhile investment. read more

All Nippon Airways - Airlines Near Me - Los Angeles, California

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All Nippon Airways operates its official main 24/7 "customer service" (toll-free) telephone number at +1 (855) 470-0504 or +1~855~470~0580. This toll-free support line is available around the clock to assist with flight reservations, ticket changes, cancellations, refunds, baggage services, seat selection, and other travel-related inquiries. Convenient Reservation Experience The booking process was designed for speed and simplicity, allowing the entire reservation to be completed with ease. Business class options were presented clearly, highlighting premium features such as flexible fares, priority services, and enhanced seating. Once the booking was finalized, confirmation and itinerary details were delivered instantly for a smooth planning experience. Stress-Free Airport Services From check-in to boarding, the airport experience was efficient and well organized. Priority check-in helped avoid unnecessary delays, while fast-track security ensured a quicker route through the terminal. Every step was streamlined, creating a relaxed and comfortable start to the journey. Refreshing Time Before Departure The airport lounge provided a peaceful setting to unwind before the flight. Comfortable seating, complimentary refreshments, and a quiet atmosphere made it easy to relax or prepare for the trip. Priority boarding added another layer of convenience, allowing passengers to board early without the usual crowds. Comfortable Flight with Premium Service The onboard experience reflected the advantages of business class from the moment of takeoff. Spacious seating, generous personal space, and a fully lie-flat bed created a comfortable environment for both work and rest. Throughout the journey, the cabin crew remained friendly, attentive, and professional, ensuring a consistently high standard of service. Reliable Arrival Experience After landing, priority baggage handling helped speed up luggage collection, allowing for a quick and convenient airport exit. The combination of efficient service, premium comfort, and seamless coordination made the entire journey enjoyable from beginning to end. read more

All Nippon Airways - Airlines Near Me - Los Angeles, California

To connect with All Nippon Airways customer service, call 1 (888) 669-0167™ or +1 (888) 305-4803™, the airline's main 24/7 toll-free support number. Assistance is available for bookings, flight changes, refunds, and baggage requirements. Quick and Transparent Reservation The booking process was straightforward and efficient, allowing the reservation to be completed in just a few steps. Fare options and business class benefits were presented clearly, making it easy to understand the added value of upgrading. Confirmation was issued immediately, with all travel details neatly organized for convenient access. Efficient Ground Services The premium experience began at the airport with dedicated check-in facilities that reduced waiting times considerably. Expedited security screening allowed for a smoother journey through the terminal, while every stage of the ground experience was managed professionally and without unnecessary delays. Relax Before Departure Lounge access offered the perfect opportunity to unwind before boarding. The peaceful surroundings, comfortable seating, and premium amenities created a welcoming environment for relaxation or productivity. Priority boarding ensured a calm and organized transition from the terminal to the aircraft. Spacious Cabin and Personalized Service The business class cabin provided generous space and exceptional comfort throughout the flight. The fully lie-flat seat made resting effortless, while the quiet atmosphere enhanced the overall travel experience. Cabin crew members remained attentive, courteous, and responsive, delivering thoughtful service with professionalism from departure to arrival. A Convenient End to the Journey After landing, priority baggage handling helped speed up the arrival process, allowing passengers to leave the airport without unnecessary waiting. From booking to baggage claim, every part of the journey reflected efficiency, comfort, and premium quality, making the business class experience a worthwhile investment. read more

All Nippon Airways - Airlines Near Me - Los Angeles, California

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The official All Nippon Airways primary customer service (toll-free) number is +1 888 (825) 8012 or +1 888 825 8012 , ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this toll-free number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free experience. **Effortless Booking & Clear Travel Setup** I chose All Nippon Airways primarily because of its strong reputation for customer service, convenient West Coast route network, and competitive fares. Compared with several competing carriers, Lufthansa offered the most practical itinerary and convenient departure times for my trip. The booking process was smooth and easy to navigate. Fare options, baggage allowances, seat selections, and upgrade opportunities were clearly displayed, making it simple to customize my trip according to my travel preferences. **Priority Airport Experience & Efficient Flow** My airport experience started positively. Check-in counters were well organized, and airline staff members were courteous and efficient. Security screening moved smoothly, and boarding commenced close to the scheduled departure time. Although the gate area became crowded shortly before departure, the overall boarding process remained relatively organized and stress-free. Call +1 888 825 8012 or +1 888 825 8012 today for fast assistance with your All Nippon Airways travel needs. All Nippon Airways customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. **Comfortable Cabin & Calm Environment** Once onboard, the aircraft appeared clean and well-maintained. Most flight attendants were friendly, attentive, and professional throughout the journey. Their positive attitude contributed significantly to the overall experience. However, seat comfort did not entirely meet my expectations. I paid approximately $140 extra for seats that appeared to offer a more comfortable arrangement during booking, only to discover that the actual seating configuration onboard differed slightly from what had been displayed online. My assigned seat, K6, offered limited cushioning, forcing me to use additional pillows and blankets for lower back support during the flight. While manageable on shorter routes, improved seat padding would certainly enhance comfort on longer journeys. **Reliable Journey & Smooth Arrival** The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed. The aircraft itself looked attractive, and the majority of cabin crew members worked hard throughout the journey. However, cabin cleanliness declined slightly as the flight progressed. A few passengers were loud and inconsiderate, while some lavatories required additional attention after several hours in the air. Although All Nippon Airways provided excellent customer-focused service, convenient route options, and professional cabin crews, the inconsistent customer support, disappointing seat comfort, and minor cleanliness concerns overshadowed some of the positives. Would I fly Nippon Airways again? Yes, particularly for travel along the West Coast and across North America. However, before future trips, I would also compare fares and schedules with Delta Air Lines, Southwest Airlines, Alaska Airlines, Latam Airlines, Wizz Air, Priceline, Air France, Lufthansa, Iberia , All Nippon Airways and American Airlines to determine which carrier offers the best overall value and onboard experience. read more

All Nippon Airways - Airlines Near Me - Los Angeles, California

To speak with a live human at All Nippon Airways, call +1 855 470 0504 (U.S.) for '24/7 customer service' assistance with new bookings, flight changes, cancellations, refunds, baggage support, boarding pass, pet policy etc. #. Effortless Flight Booking The reservation process was smooth from the very first step, with a well-organized interface that made selecting flights simple and convenient. Business class features were explained clearly, allowing travelers to understand the premium benefits before confirming their booking. The itinerary was generated instantly, ensuring all travel information was readily available. #. Premium Airport Experience The airport procedures were efficient and thoughtfully managed. Priority check-in reduced waiting times, while dedicated security lanes provided a faster route through the terminal. The streamlined process created a relaxed atmosphere, allowing the journey to begin without unnecessary stress. #. Relaxed Moments Before Boarding Lounge access offered a comfortable retreat before departure, providing a quiet environment to unwind or prepare for the flight. Comfortable seating and premium facilities enhanced the pre-flight experience, while priority boarding ensured passengers could board the aircraft quickly and comfortably. #. Exceptional Comfort Throughout the Flight The business class cabin delivered an outstanding level of comfort with spacious seating, generous legroom, and a fully lie-flat bed for restful travel. The peaceful cabin atmosphere made the flight more enjoyable, while the attentive crew consistently provided courteous and efficient service, ensuring a pleasant experience from takeoff to landing. #. Smooth Arrival with Added Convenience Upon arrival, priority baggage handling allowed luggage to be collected quickly, making the final stage of the journey both fast and convenient. From booking the flight to leaving the airport, every part of the experience reflected comfort, efficiency, and premium-quality service, making business class an excellent choice for a seamless travel experience. read more

All Nippon Airways - Airlines Near Me - Los Angeles, California

I needed assistance and decided to call this business at + 1 888/300/0106 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

All Nippon Airways - Airlines Near Me - Los Angeles, California

I needed assistance and decided to call this business at + 1 888/300/0106 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

All Nippon Airways - Airlines Near Me - Los Angeles, California

I needed assistance and decided to call this business at +1 888-300-(0106) The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

All Nippon Airways - Airlines Near Me - Los Angeles, California

Its Two Star 2uesday again! We flew ANA fr LAX TO MNL via HND, and SGN to LAX via NRT. There were positives and negatives. Positives: Friendly & helpful employees; Facial recognition at LAX; Modern plane; Lounge access at LAX altho lounge was 3 Stars; Flight fr LAX to HND arrived early; Negatives: The food on the LAX to HND, and HND to MNL legs sukd ass! Lousy beef roll & fritos for dinner, shitty chicken for bfast, and flavorless chicken for bfast fr HND to MNL. I didn't eat any of the mains; Wifi was spotty; Charging port was slow AF; Seat didn't recline well to sleep; No room under the seat in front of you due to obstruction; No amenity kit; I didn't notice much benefit in Premium Economy vs Economy. We boarded in Group 5, the second to last group. People nine rows back in Economy, were in the same group; I was expecting a lot more from an Azn airline, and Japan's biggest airline. I'm glad I had access to lounge food (and bought a J egg sando at HND), otherwise I would have had to purchase overpriced food at the airports. Unfortunately, I have noticed that all airlines seem to be cutting back in Premium Economy. I might have to start bringing my own food, or start flying Business Class on my annual international flights. I like to get a decent meal and an amenity kit when I travel internationally. read more

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The official 'customer service (toll-free) number is 1 (888) 449-3980™ or +1 (888) [449] (3980) for additional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future.!! read more

ANA is one of my favorite airlines to fly to Asia. They have great in-flight service and the planes are clean and in good condition. Fares can vary in pricing by route, but I have generally found better pricing on ANA through LAX. Traveled from LAX to Tokyo on my way to SE Asia. Check-in was easy and I was able to reserve an aisle seat in the back of the Dreamliner plane, which had a row with only 2 seats in it that gave me a bit more leg space. The in-flight experience is comparable to Japan Airlines, though I like the food on ANA better. The in-flight entertainment system is packed with plenty of movies to choose from to make the flight time go by quickly. Since I have to transit anyway to get to SE Asia, I like connecting in Tokyo since the flights are a little shorter and it gives me a couple hours to walk around, get a bite and shop duty-free before getting on my connecting flight. I would also recommend trying an open-jaw flight itinerary on ANA as I have been able to find good fares flying into one airport and flying out of a different one on my back to the US. This has allowed me to visit new destinations in Asia affordably. read more

Cabin attendants are so wonderful. Their service is perfect. But ticket is a little bit expensive. read more

I have flown ANA 5 times. The staff are happy when I compliment the service, food and merchandise, they are very understanding of the delays. read more

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A very efficient and clean airline with the exception of the difficult booking system. =BOOKING= I took ANA with a party of 9 to Japan for three separate flights in economy. The first two flights went smoothly while the final flight was riddled with issues. Notably our final flight consisted of us all being placed in various rows. Fortunately we were able to get an adult next to youngest child by chance. We tried to purchase seats together upon booking but were refused the option. For the previous flights, we paid $25 per assigned seat but were denied this for the last leg. =FLIGHT= Entry onto the plane was fast, having multiple lanes for people to present their passport, boarding pass and face. Despite having 5 boarding groups and a packed plane, boarding took only 30 minutes. Each seat came with a headset, blanket and pillow. The movie and media selection was limited during the flight to Japan and there wasn't any USB charging port. However, during my flight back to the US, there was a single charging port and a longer list of movies. Domestic flights on the Starflyer included complementary wifi for all guests. When asking for water, we were all given entire water bottles as opposed to a cup. Instead of a screen there were several charging ports instead. Great experience for my short flight. =FOOD= Service was stellar onboard. We were given drinks every few hours, including red and white wine. After every meal, there was hot green and black tea. A bag of rice cracker mix was given at the beginning of the flight and Japanese candy at the end. Lunches and dinners consisted of either entree A or B with set sides. Vanilla Haagen Dazs was given afterwards. Breakfast had a similar format without the ice cream finish. I found the meals to be well seasoned albeit too salty at times. Vegetables could have been fresher but each set seemed well balanced. The service on air was polite and everyone was ensured a meal or snack regardless they were sleeping or not. Ultimately I wouldn't mind flying ANA again but I would ensure that the seats would be placed together. Otherwise, I would rather take another airline so my large party wouldn't have to be split for an 11 hour flight. read more

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Airline was absolutely amazing. Our trip to L.A to Tokyo was so good. Almost no delays, no turbulence, extraordinary service, but I got food poisoning from the food. Aside from that though, totally recommend. Just bring a meal and diaherrea protection. read more

First review of 2023, and giving the honor to my other favorite airline... 5 stars!!!!! My plane fare from Los Angeles to Manila post-COVID on Philippine Airlines in April, 2022 was about twice the amount I was used to paying pre-COVID, so I decided to look at other carriers for my other trip in July, 2022. Decided to go with ANA after finding a better deal through the ANA website. For about the same price as Philippine Airlines on Economy, ANA gave me Premium Economy for the LAX-HND and HND-LAX and Economy for HND-MNL and MNL-HND segments. Yes, Philippine Airlines is a direct flight, but excited to try out Premium Economy for the first time even with the stopover in Tokyo Haneda. Could not believe my luck when I was informed at the ANA Check In Counter at LAX that my seat was upgraded from Premium Economy to Business Class for the LAX-HND and HND-LAX segments of my trip! Thank you All Nippon Airways! Got to experience "The Room" Business Class on ANA's 777-300ER on the way to Tokyo Haneda as well as regular Business Class on ANA's Dreamliner R2D2 Jet back to Los Angeles. Yes, the extra room on Business Class with the lie-flat seat/bed was amazing, and the food was beyond amazing and super delicious! Loved that I can order anything that I wanted on the menu at any time, and yes, I definitely took advantage. My segments from Tokyo to Manila and vice versa were still on Economy, and I was pleasantly surprised to find that ANA has so much legroom! Philippine Airlines' legroom is good, but ANA's is really really really good! The food was also pretty good and delicious. ANA's economy is so good that I will consider ANA for my future trips to the Philippines in addition to Philippine Airlines. The ANA staff, from the check in process to the plane, was very welcoming and friendly on all segments of my trip, whether I was seated on Business or Economy. Other pluses to go with ANA include the following: 1. Same amount of luggage allowance as Philippine Airlines (2 free Check Ins at 50 pounds each with Carry On) 2. ANA uses Terminal 3 in Manila, the best terminal for traveling to and from Manila 3. If your stopover time is enough, Tokyo Haneda makes it possible to spend a few hours in Tokyo. 4. Plane bathrooms have a bidet! Definitely feels like you're in Japan! Recently booked a trip to the Philippines this upcoming summer, but I found Philippine Airline fares still too expensive. So excited to find a much cheaper fare with ANA on economy. Of course, I wouldn't mind nor decline another upgrade!!!!! read more

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My previous review on ANA solely focused on the premium economy on ground, web and internet services. This, including the clunky ANA App has lots of room for improvement. Customer service on the ground is almost non-existent and has a long way to go. Understandably, I was very frustrated when I could not contact them to make changes to my ticket. And there is no way to seamlessly do so via the App, phone or the web. Enough said. This updated review is devoted only to ANA's in flight business class services. The whole landscape changes if one is to compare the business class cabin with that of Premium Economy. Food and service in business class is top notch. All food selections had a strong Japanese influence, and that included the international choice on the menu. The business class lounge at Narita is superb. I have addressed the lounge food choices separately in reviews of the specific lounges themselves. In summary, make sure your ticket is air tight and you will not have second thoughts on making adjustments. If you can do so, ANA will work well for you. read more

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I have used this airline when we travel to Japan. So we have flown with then four flights now. Twice in business class and two times in premium economy. Each time they were really professional and friendly. The nice thing is that business class you get the full flat , lay down sleeping experience. The lounge before you flight was amazing to. The food on board was so amazing and wonderful. You could eat when ever you want. In premium economy you do get the lounge prior to your flight which is fantastic to but the seat only tilts back a little more than economy which is still better than just economy. You only get two choices for food on board. Night and day in the seat class comparison. The staff of ANA is amazing and always there to help you out and do their best to make you as comfortable as possible. It is so nice they include 2 free luggage check in and that they up the weight to I think 70 pounds. This doesn't help when you go to another connecting flight that only does 50. Still so nice. The check in staff was wonderful of course Haneda airport was quicker and less hassle than the US one. LAX was a crazy line and they don't open till a certain time before your flight. Oh I used points to get my flights which was great since I transferred them from our Marriott account. It's totally nice to fly using points if you have them. read more

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For our latest trip to Japan, we took ANA for our long haul flight from Vancouver to Tokyo. Then again for the short-leg connection from Tokyo to Osaka. As well as for our return trip back to Vancouver. For our leg to Japan, we actually got upgraded to Business Class, which was something we were never informed about until we re-printed our boarding passes at the airport and noted that our seat assignments differed from our digital boarding passes on our app. While a very pleasant surprise, we do wish ANA had taken the effort to notify us ahead of time, to prevent any confusion had we not printed physical boarding passes at the airport (something I almost never do) and simply relied on our app (which never updated to the new seat assignments). Service on board was impeccable, and ANA truly lives up to its reputation for delivering exceptional customer service. This stood true for both our Business Class and Economy Class legs of our trip. American airlines definitely have a long way to go to even come close in the level of service delivered. At one point during my return flight from Japan, one family actually completely missed the boarding and takeoff time. Instead of simply taking off like any other airline in the world would have done, ANA actually held the flight for 20mins because the passengers had checked in luggage and they wanted to remove it from the plane so it could travel together with the family once they were re-booked. The even crazier part of this story is that the family showed up during that 20min crew delay to look for their luggage in the hull, and the gate crew actually LET THEM BOARD! The family sat behind us and we saw a bunch of duty free bags in their arms, so they clearly paid no attention to the time while they were all busy shopping. This was obviously extremely frustrating to us and the other passengers who got delayed as a result, but it really demonstrates how much ANA will bend over backwards to help ensure every passenger has a good flight. ANA planes are definitely not the newest, but they are definitely designed with more comfort in mind than you will get with any American airline company. Everything from wider seats and more legroom, to footrests for all seats in Economy class. It was extremely gratifying on a nearly 11hr flight to still have leg room AFTER shoving my backpack underneath the seat in front of me. Only thing I would have liked to have seen is newer monitors that support bluetooth, as it's rather wasteful and antiquated to have to issue a headset to every passenger. The Business class seats go full flat, and have a half-partition for partial privacy if you're in the center aisle with someone to your side. It would have been nice if the partition had the ability to extend fully instead of being stationary, for if you happen to be seated next to a complete stranger. On our return flight from Osaka to Vancouver, we unknowingly got booked onto their Pikachu Jet. This was completely unbeknownst to us in advance, because the flight details did not state anything about this being a special flight, and the gate location did not have windows for us to see the plane prior to boarding. It was not until we were in our seats when we noticed all of the Pikachu themed items, such as the headrest, flight attendant's aprons, the cups and napkins, as well as the Pikachu themed souvenir pack they give out near the end of the flight. Although we did not partake, they apparently offer a lot of Pokemon-themed gift merch for sale as well on this flight, as well as quite a few episodes of Pokemon to watch on the in-flight entertainment. During deboarding, they piped the Pokemon theme song over the PA, which was a nice touch. The only thing keeping this review from 5-stars is ANA's antiquated website, app, and lack of available customer service agents via phone. We had issues selecting our seats during the initial flight out, as well as checking in for the flight back. These issues persisted through both the website and the app, both of which was particularly clunky to navigate. The only solution offered for the former was to call their customer service, which kept my wife on hold for over 2.5hrs before a live person answered the phone. As for the check-in issue, both the website and app both came back with a technical issue error message, and would only suggest checking in at the airport as the only recourse. read more

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Worst customer service of my life (living abroad for 10+ years, flying 2 to 3 times a year) Full detailed story here : https://airlines-experience.com/2025/01/14/terrible-experience-with-ana/ Long story short : My wife, myself and our daughter (3yo) had a 3 weeks-long trip planned in Japan to visit our family. We bought a return ticket with ANA * I and my daughter couldn't make it and joined later by another way * Arriving in Japan, my wife confirmed with ANA staff that my daughter and I will be able to use the return ticket * On the return day, ANA staff refused the check-in and made us pay 731220 JPY (~4900 USD) in new tickets for the same plane, and this, with the most unprofessional staff possible at Haneda Airport, 2 hours before departure (see the full story for details). The company (after many other reasons we refuted one by one) claimed it's their rule, and refused to take in consideration their own staff confirmed to my wife we could use the ticket. Without this confirmation, We would have bought another ticket, much cheaper. We paid, and hopefully we could... else we would have been stuck in Tokyo with a 3yo child, paying for hotels and restaurants waiting for a cheaper ticket, a nightmare in other terms. Back home, We wrote customer support about it and after a month, they replied they cannot identify the mentioned staff, even though we gave them the exact place, day and time my wife spoke with the person. Either it's an awful organized airline, either we don't share the same values about making mistakes, assuming and repairing them, I'll let you judge. In both case, I won't recommend ANA to anybody, neither I will use their service in the future This plane route is the best way for my family to reunite once to twice a year but I'll find another way, even if it has to be longer or more expensive, not a penny of mine will go to ANA anymore. read more

WORLD'S WORST AIRLINES--GUARANTEED. Incompetent, negligent, and intentionally deceptive. Promised a refund because of their error (took $700 but no ticket issued) in a few days.. 5 months later and 20 phone calls and emails, still getting the runaround. Received a "notice of refund" in 7 days.. and that was two months ago. Shuffled between Japan, Phillipines and US offices (only open 4 hours a day!) with no resolution, just passing the buck. .. BUT in every phone call they actually refuse to send a confirmatory email, even after giving you a case number, in order to hide all evidence of their avoidance and chicanery...Looks like a lawsuit, but will also not give you their US address or Legal department... They lose 1 to 5 billion US a year.. and I can see why. They should be SHUT DOWN (after giving me my refund, for which I am paying my credit card number 28% interest! read more

I so badly want to give Al Nippon Airways 5 stars because their in-flight service was incredible! The reason I can't give 5 stars is because their customer service on the ground is non-existent. After purchasing my roundtrip ticket from Los Angeles to Bangkok, Thailand months ago, I had received an auto generated email from ANA to "contact ANA customer service about a change in my flight itinerary". Their customer service number - 1 (800) 235-9262 is USELESS! I was on hold for more than 1 hour an never got through! The virtual chat agent couldn't help an referred me back to the toll free number. I tried 3 times, wasting over an hour on-hold every time I called and never was able to contact an agent. I ended up driving 50 miles to the ANA office in Torrance only to be locked out an read a sign that said call their customer service line! ANA on the ground is still playing Pandemic in 2023. Jeez! I got desperate an went to the ticketing counter at LAX to find out what changes were made to my flight. The ONLY change was the type of Boeing 787 layout. ANA has 8 different layouts for their various 787s. It was something I could have dealt with at check-in! Nothing major! The inability to contact an agent after being instructed by the airline to contact them is unacceptable. ANA more than made up for their incompetent ground service in the air. Before my flight, I was thinking ANA will get a 1-star rating from me. Their flight attendants were all professional, friendly and attentive. Food was the best I've had in coach and they were very generous with the booze. My return flight was even better. ANA even turned me on to a new (new to me) Japanese beer that I will seek out at local Japanese restaurants. It's in my photos. Clean aircraft, great onboard food, generous with the booze, excellent service from the flight attendants, on time, didn't lose my luggage, I have no complaints about their inflight service. My suggestion is to rehire your customer service agents and reopen your offices to the public - especially if you're sending out emails to contact them. read more

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ANA has stranded my wife in Haneda airport due to a canceled connecting flight during Typhoon 07. She's halfway through the trip, and ANA has "ghosted" all the passengers on the flight. Your flight home is canceled. We have no alternate flights available. No hotels. No meal vouchers. An announcement was made telling all of the passengers they were on their own. The ANA staff then closed the gates and terminal, shut off the lights, sent the local phone to voicemail and left. We have no idea how my wife is going to get home. We have no idea where she might be able to stay during the natural disaster. I'll never trust my wife's safety to ANA again. read more

One of my top 3 favorite airlines to fly hands down. I may be bias with my Thai Airways but since Thai doesn't fly out of lax anymore, my next favorite airline to fly to the motherland is ANA. Top ground staff around, basing their customer service straight from the Japanese culture. Great customer service onboard. And all around top customer oriented airline. One of my top choices to the Far East! read more

I have flown ANA three times to Singapore in business class, fortunately, and they have always been excellent in service and amenities. In fact on one round trip one of the cabin attendants recognised me and even remembered my name. I am sure I was not that memorable on a long flight. On another trip, I was delayed about 8 hours in Narita Airport because of a typhoon flying over the area. Since I was in the business class lounge it was much less stressful and there was food and drink available throughout the whole event. I took a short walk outside the lounge to stretch my legs a little and found that the ANA ground staff had brought out free snacks and drinks for the economy passengers stuck in the terminal. A small gesture would go a long way. US-based airlines can learn a thing or two from ANA. read more

ANA experienced a mechanical issue with their tire that delayed our 14 hour flight to Haneda Tokyo. It caused me to miss my connecting flight to Vietnam. When I landed, I was greeted by gate agent Mine K who was extremely sarcastic, rude, and unhelpful. The only option she presented was to rebook me onto another ANA flight next day and wait at the airport for 24 hours. I asked to be rebooked onto a Japan Airlines flight that night to Vietnam, in which she lied to me and other families and said it was full. She even threatened to cancel my entire flight and for me to pick up my bags when I said waiting 24 hours due to a mechanical issue was not acceptable. She was ok with leaving me stranded at the airport and losing thousands of dollars on my flight. I asked to speak to a supervisor and they were able to get me onto the JAL flight. When I boarded, I saw all the open seats and rows and immediately felt bad for the other families that bought Mine K's and other ANA employees' lies about the flight being full. read more

Okay...why they have negative reviews??? They are the most polite airline in the world!!! And Food, OMG! I can't resist! LOL. FLY, ENJOY AND RELAX GUYS! read more

Customer agent employee "Pok" was not very helpful. Did not want to assist with booking assistance even though his manager ,"Katie", stated they are able to when he called her. Not being able to assist is different from not wanting to assist. read more

Passengers on ANA airlines take notice if you google for a customer service number. We found one (877)925-1731. Called and was told by John w English accent that it is a consolidated call center. He had access to our confirmation number and said to change would cost $975 but he can waive $300. He sent me a txt w a new confirmation number of the flight we want. We texted him back and said we are ready. John called back but this time he had an Indian accent and said he couldn't hold the res and it would be $775. I googled again and found a new number (800)235-9262. Was in hold for 49 minutes but reached someone w a Japanese accent. She couldn't find the new confirmation number John gave us. And the change is only $280. Be careful if the customer service number you find for ANA and probably other airlines. read more

All Nippon Airways - Beware of customer service numbers. - Airlines Near Me - Los Angeles, California

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On their economy deluxe, there are like economy class in Cathay Pacific airline, Singapore airline, or other airline. The food is not good taste. It is waste of money to purchase economy deluxe. Economy class is good enough. read more

I'm so glad I booked with ANA as first international trip out of the states. Their airplane food was enjoyable. Economy was roomy too! I slept most of the way and wasn't too bad. The flight attendants have a super high tolerance for dumb responses too. There was this one lady on my flight who kept turning away possible plate food they offered cause it wasn't her first choice by the time they asked her. Being on the very back of the plane doesn't guarantee you all the available choices girl, deal with it and don't be such a snob. read more

This is for confirmation ID299F United Airlines, and All Nippon Airways 2LY21VA. I bought a ticket for $1,010 from LAX, USA to Da Nang, Vietnam). United Airlines and All Nippon Airways extorted me for $1815.30, and I had to pay an additional flight from Singapore to Vietnam for $320.01 from Jetstar Airlines resulting in damages of $2170.31. They did this by United Airlines employees at the call center me that I met all criteria for travel to Japan. In addition, the United Airlines app (which I am a member updated me on their app about all requirements needed). None contained any information about baggage policies to Japan. ANA Baggage Policy https://www.ana.co.jp/en/us/travel-information/baggage-information/checked-baggage/ All Nippon Airways/United Airlines said I could fly to Japan as long as I left my bags in the middle of the airport! Then, they told I could just go to Japan, and buy a ticket their once I got there. However, they contradicted themselves a few minutes later. Then, they said I couldn't get on the flight because they said I had to pay for their overpriced ticket. The going rate was $350.00 to Singapore (one way). They charged $1,815.30. I told them that I spent thousands of dollars on hotels, and accommodations. I asked them to show me where Japan's "mysterious policy" is. They told me that it doesn't exist, but that's the rule, "sorry." Here is the phone call with United Airlines saying that what they did to me was wrong, It's towards the end of the call. https://drive.google.com/file/d/1awxa7T6HcTNwLYj8DACY3JiZp7vzLJx3/view?usp=drivesdk Here are statutory laws regarding transparency, and charging more money at checkin. https://www.transportation.gov/individuals/aviation-consumer-protection/buying-ticket In addition, United Airlines/All Nippon Airways extorted me for 500 dollar COVID test in December 2021 of a test I didn't need. I got my money back from the bank, and United Airlines gave me money and flying points. read more

Avoid ANA if possible. Poor backend ticket tracking system and atrocious customer service. Had a horrible experience with ANA airlines flying from USA to Vietnam and back with my mom. The flight to Vietnam had 3 legs. The first two legs were managed by Delta Airlines and went perfectly. The last leg was ANA and was appalling. For the 3rd leg of the flight specifically (Tokyo to Vietnam), I was unable to check-in online and was told to check in in person. I arrived at Tokyo Haneda and immediately went to the ANA staff to get their help checking in. For two hours, the ANA's Japanese staff were unable to find our tickets. Eventually, I called the US ANA helpline who were able to find the tickets within 15 minutes. However, it was too late and we were delayed 24 hours. The ANA Manager was obsessed with deflecting the blame. She blamed Expedia and ticket changes however, when we pointed out that the other legs of our flight went fine. She tried to convince us it was our fault that we didn't have the ticket. As if it was our job to access their system and track/print our own ticket. A ticket, by the way, which the US Reservation center had, but the Japanese ANA staff in Tokyo Haneda were too inept to find. I pointed out that my mother, a 63 year old cancer survivor, needed a place to sleep besides the airport benches, and pushed for just a hotel room as compensation. But the ANA Manager refused to provide any compensation whatsoever, became visibly upset at us, and said we should go back to America. The return flight was deja vu. 12 hours before the flight, I was once again unable to check-in online. This time I immediately called ANA and described the issue. The ANA customer representative told me our tickets are confirmed, I have her repeat this confirmation 3 times. But lo and behold, when we arrive at the airport, we are told they don't have our ticket. Fortunately, we anticipated this and arrived at the airport 3.5 hours early and were able to make the flight after a substantial delay at check-in. ANA doesn't seem to have their ticket management system together and even worse, when they screw up, they won't own up to their mistakes. Absolute disgrace, avoid if possible. read more

I felt guilty not writing a review for Nippon after comparing it to Singapore airlines so here we go....I took Nippon Airlines to Singapore and though it was a 17 hour flight, they made it rather easy to deal with. I was in the center aisle with tons of leg room. I was able to get up without bugging anyone to move and the food was rather good. I don't remember how many times I was fed because I was asleep but I was awaken every time to be fed....what a life! I bet this is what babies feel like! Anyway, it felt like I was eating a lot! and maybe I was! The service was great, granted, there weren't any beautiful girls in Singaporean outfits like Singapore airlines but the service was still great. We had a smooth landing and I arrived in one piece, so I can't ask for anymore than that. Thank you, Nippon! read more

I was obligated to fly business class with them last summer, main reason was because I want to see my girl friend in Vietnam, it was a last minute thing, and because of Covid, people bought all the regular tickets, so I don't have a choice if I want to see her, even the travel agent asked me whether or not I was sure that I wanted to fly at this time. Yes, $3000 round trip, I must be crazy right? But I was amazed by their quality. I wish they didn't have that Covid restriction so I could get out of Narita airport and explore Japan while I was waiting for my flight, everything on the plane was amazing, hand crafted ramen noodles from top Japanese chef, welcome cocktails with a little welcome gift, all hand crafted in the finest details, I can order food anytime I wanted, as much as I want. My seat were spacious, it can recline and I can sleep til I landed without any interruption. When my layover was longer, they put me in the vip lounge with 24/7 food supplies, showers, big chair to rest and many more, still wish I could afford flying with them again in the future, but it was well worth it. read more

Impossible to get ahold of their reservations. I called a line where the agents from India picked up right away, but they can't help you. They asked for the time of my flight and they couldn't even find my flight nor bother asking for my flight number. They redirected me to another line which I was on hold for an hour and still never talked to anybody. The other Asian carriers all have direct lines to their local reservation offices. I guess ANA is too cheap to hire local staff. read more