Do not do business with this company. I paid A Chimney Sweep…read morefor to perform the "Clean & Inspection" package on my gas fireplace. The inspectors found certain faulty components in my system, but they neglected to clean the fireplace as advertised. The service tech promised to circle back with me with a quote on the replacement parts then never called. I reached out to them via phone several times and finally got a hold of the owner who told me the parts are unavailable, and he promised a refund. He never refunded me the charges. Now when I call, the secretary tells me the owner is unavailable to speak with me.

A truly great experience from start to finish. Other places I got quotes from were scheduling…read moremonths out. I was able to get an appointment quickly to get my fireplace inspected and my dryer vents cleaned. The men who showed up at my house were so kind, fast, and took time to show me what I needed to know about my fireplace and made sure I knew how to turn it on and off safely which they didn't have to do. The entire interaction was wonderful. I will definitely use them again for future cleaning/fireplace needs.

From my initial interaction with Rick via Yelp messenger to him leaving my residence this evening,…read moreI've never experienced a higher level of customer service or professionalism. From my fist inquiry I had a response back from him within the hour pertaining to my dryer being broken. Not only was he able to give me a definite price for what I told him I believed the issue to be (my heating element needed to be replaced) but he also offered to come out that very day to fix it. He even worked around my office hours and was able to come out to my residence after I got home around 7pm. He was well organized, clean and proficient. He explained to me everything he did and left my dryer in working order within an hour! I would MOST DEFINITELY call him again and also refer him to my neighbors.

I called Rick after another repairman was unsuccessful fixing my LG refrigerator. He answered and…read morewe talked through the diagnosis over the phone. Rick came the next morning and was very pleasant to talk and interact with. He has all of the equipment to accurately diagnose the issue (e.g. nitrogen, gauges, etc.). He spent a couple of hours diagnosing and fixing the issue. He was very nice, and I could tell he was honest. He also took pride in his work and wanted to get the issue fixed. My refrigerator works perfectly and for a fair price. I highly recommend Rick, and I will use him for future appliance repairs.

Left several messages and no response for a refrigerator repair left several messages no responseread more

Prompt, knowledgeable and has fair prices. If your appliances aren't working too well, The…read moreAppliance Surgeon will get them back to working as they should. When another one of my appliances acts up, I know that I only have to make one phone call.

They will always help you here.what a pleasure dealing with someone not looking to rob you!!!read more

Had an excellent experience with Marcus. He was outstanding from start to finish--friendly, clear,…read moreand responsive. He arrived right on time and was incredibly thorough, taking the time to explain the issue and ensure everything was working perfectly before leaving. Professional, reliable, and attentive--highly recommend!!

Always Running came recommended so I had my Whirlpool Dishwasher looked at by Vernon in November…read more2021. He was polite and efficient and answered all my questions. He explained that due to shortages the part to fix it was unavailable. He also said I would be given updates on the part availability ...than nothing! I called their number and left many messages and nothing. I don't know if they are out of business or anything!

Great service! Professional care and knowledge of his…read morecraft! Mr. Vernon is highly recommendable for his work and you can't BEAT his above & beyond work ethics!

We had the pleasure of working with DEREK, a service technician with ASC, who went above and…read morebeyond by coming out to fix our refrigerator that had multiple issues going on. Other service techs from other companies had no luck in finding the true issue, but Derek did not stop until he figured it out. He came out to our home on a Sunday night, and spent 3 hours taking things apart, testing different theories, and explaining things to me as he went along. And this wasn't even his first time here! With the repairs taking hours, I had several family members coming for dinner and he must have heard me apologize to them that there was no ice yet for the drinks, he actually went and got a bag of ice AFTER he left at 8pm on a Sunday night and brought it back to us!! I couldn't believe it!! It was so kind, and even after working so hard and long hours to fix our fridge!! I will recommend Derek and his company to ANYONE who asks me!! Not only he is an excellent and skilled technician but a fantastic person to boot!! AAAAAA++++

My refrigerator went out and they offer same day service on all major brands. I called them around…read more8:30 am to schedule an appointment and was promised a quick response by the tech. Around 11:30 I called because I need to plan. I was again promised a quick call. At 2:00 pm I called and was told that they won't repair my GE fridge because it is the wrong model. Now I have to figure out how to get this fixed with only 3 hours left in the day and a business trip in the morning. Very unprofessional.

Jason was great. Gave me a call to confirm. Gave me another call that morning with an updated ETA…read more Listened to what was investigated so far. Quickly came up with a solution that fixed the problem and saved me money. Job done with high marks. 5/5 stars, would hire again.

Their website indicates they service Bosch washing machines. I messaged them at night as my Bosch…read morewasher stopped working. I called in the morning again told they work on Bosch, and then 2 hours later I receive a text stating they do not. A total waste of time and complete misrepresentation of their skill set. NO stars in my experience

Wayne came to fix my dryer after I got a ridiculous quote from another company. He fixed the dryer…read morewithout having to replace any parts just a service call. He's honest & professional.

I highly recommend Wayne's Appliance Repair. I called him around 8 a.m., and my dryer was repaired…read morebefore noon. Wayne answered the phone himself and arrived quickly. He didn't have the necessary part on his van, but ordered one and returned within 30 minutes. His price was very fair and reasonable. Wayne is your guy if you want to do business with a local repairman rather than a big company that advertises on TV!