Alright. This was a good and bad stay. Bad stuff first. we walked in to the check in desk and they told us they was no elevator so it was a slog carrying our stuff to the room. when we got there, my 9 year old had to brush his teeth and he told us that a piece of the sink fell off and he had to repair it. the good thing was that there was Jeopardy and wheel of fortune. it was an okay stay. read more

Very nice hotel. Cozy. Calm. Very good breakfast. Rooms are perfect. Ive stayed here a few times this year. Rates have gone up a little and have kinda been shocking with how high theyve gone up. Other then that. Its really a great quiet hotel that I recommend for people looking for an affordable hotel. Would really recommend to the hotel to please provide Pack - N - Plays to children. It's unfortunate to have to pack our own when all surrounding hotels in TC offer them read more

Understaffed, rude staff, sketchy environment, an ridiculous rules regarding the pool area an dinning area. We were told only a maximum of 6 people were aloud in the pool room when we asked at the front desk. When we said we had more than 6 people (most being children under 10 yrs old they told us that they could let the first 6 go from 4-6PM an then the rest of the group could go swimming once that time was up. How much sense does it make to have half a family go swimming an then have the other half come down?.. This place is ridiculous an overpriced. They also now charge for children over 5 to go swimming which used to be free. Would not recommend this place. read more

This is in addition to half the story posted already. When we had switched rooms nobody Had asked for a card they just "charged" the card on file. I had woken up to banging on the door, getting called at 9:30 in the morning. I had a note slipped under my door. Just the note would've been okay. I had also gotten calls from the fraud company saying that my card is locked because of multiple transactions. They tried charging my card five times for the room price which was $95. We had already paid them in cash for the first two nights and the last night we thought we already paid for it. We never gave them this card for file. There were also two other transactions on there one for $50 and one for 80. I immediately went up to the front desk with my card to pay. I was OK with paying for that night but what I was worried about is why they had charged my card that many times. I voiced my concerns and all she said was cards do that sometimes and the fraud company will let you know. And I told her that I never gave them my card for that and she was confused as to why I was up there, talking to her about it and not the fraud company. I then proceeded to pay with my card and tell her that I was worried that my car was still going to get charged for $400 that was not needed. She told me I needed to take it up with my bank and not her, even though she was the one that tried charging my card that many times. When we were leaving my boyfriend also talked to them and told them that he won't be able to pay his bills because he has to destroy his card and now switch accounts. All she said was nothing got charged they tried to, but nothing was charged. And the last thing is the hot tub was closed and they told me that it would be open on Tuesday night. So I went to go and talk to the lady and she said you can go ahead and get in it but it's just not warm enough yet. So I waited three or four more hours and then sat down there and put my feet in the water with my friend. I then got my feet out of the water because it wasn't warm enough so I didn't feel like having my feet in there. The next day it was still closed so I went and talk to them and ask them why they told me that they got the chemicals wrong and they didn't know what it was gonna do to my skin. So therefore the same lady that was working at night told me it was OK to put my feet in there and then the next morning told me that they could've given me chemical burns. Overall the crappiest place I've stayed. I have stayed there multiple times and never once had this bad of a problem with them. It has always been fine staying there. I will never go there again and I do not ever recommend anybody traveling to stay there or anyone that's just Trying to have a fun night to go there. they were way too many problems to have a relaxing getaway. read more

All Seasons Resort - Hotels Near Me - Kalkaska, Michigan

I don't even know where to begin with this review. As a past GM of hotels, I was appalled by the way this hotel is managed. It is very clear that this hotel is understaffed and overworked. Our room had numerous items under the bed and when we asked for new towels the staff told us to hang them up and reuse them. They were not offering housekeeping services or a continental breakfast. They put a bag of food on the door and when we checked in the prior guests bag was on our door. The food they gave us was horrible. We were unable to gather in the public areas as we were told we could. The manager offered us a room and 10 minutes after being there the staff said that they had received complaints but we had not even been in there 10 minutes. There were guests outside the closed door of the room we were in who said they couldn't hear us when we closed the door. When we questioned it we were spoken to rudely and with out any candor. Some of our group then went into the pool area and a few minutes later the manager came in and told all guests to leave and go to our room. There was a 16 year old birthday party in the hotel running around and our team was made up of 14-18 year boys who had to be in their room at 9 but the 16 yr old party did not! I was called entitled when I questioned things and I was told if I checked out immediately the manager would give me my money back. I was also told by the Manager's husband that his wife only makes $12.00 an hour and she doesn't deserve to be treated like this. He told me they live on property and we should just go back down South. We live in Michigan! Our group did not deserve to be treated in this manner! They are ill-equipped to handle teams or large groups. I am sure they have inadequate staff and what would have defused the situation would be the management and staff's ability to handle things. We were told by several teams that they went to Traverse City because of the same treatment we received. My company had a trade out with this hotel a few years ago but we will never return to this hotel! They should stay away from taking large groups and also obtain more training in hospitality. Without guests you don't have a job! read more

Couldn't give a 0 star even though it's much needed. My stay here was completely unbelievable. The amount of times we tried even getting in and out of our hotel room. Our cards didn't work to get into our room or the pool area. We had about 10 cards just in one room made. Our first night was okay until I got locked in the bathroom for an hour while my boyfriend and his brother went to go to the pool. I was banging on the door I tried everything couldn't get out. So immediately after being freed I went up to the front desk and told them about it and the girl laughed at me. Literally laughed and said "oh my well I'll leave a note." Not at all concerned about the fact I was locked in the bathroom with no way of getting out. So my boyfriend and his brother had went up there again and expressed how concerned they were about it happening to someone else especially someone staying alone. She proceeded to roll her eyes and tell them how she already left a note and finally I went up there and told her to switch us rooms because I can't go to the bathroom with the door open because of my bfs brother, that isn't okay. She moved us rooms and charged us for that night still. At least I would think they would have taken off money or something for the great inconvenience and scare. The second night we were sleeping on beds that were greatly uncomfortable and also had multiple times of changing our cards out. We immediately switched rooms in the morning to a nicer one. There are only 2 remodeled rooms in that place and I told them I wanted one of them. We slept fine and that was the room we should've gotten in the first place. The only nasty thing was behind the cabinet there was molded food, vapes, garbage that had been sitting for a long time. The bathroom wouldn't close all the way same with the second room we were in. None of the bathrooms lock and none of them close all the way. That's a necessity for a bathroom. The fridge wasn't working and was plugged in just wasn't cold enough. Our frozen food we had put in there was completely thawed out. Even though we put it on the top where the freezer is at. We had nothing to eat so we still had to eat the now thawed food that was sitting there for 5+ hours. We had so many problems getting in and out of that room as well. read more

All Seasons Resort - Hotels Near Me - Kalkaska, Michigan

Bugs, dogs everywhere barking, rude staff and outdated rooms. No thanks. I was sleeping and had bugs crawling on me all night. I'm not sure what it was but I had a pretty big one on my neck in the middle of the night. Needless to say, I didn't sleep well. I was surprised when I got here that they allow pets. This is only in certain rooms but there were dogs everywhere and it was obvious they were being left alone in the room. Lots of barking and whining. I also just watched a father and kid come into the breakfast room after 9:10am (breakfast ends at 9), pile up plates of food and go back to their room. I had tea and a donut in hand as I left and this woman chased me down the hallways screaming at me. I guess I need to be 8 years old, barefoot and wearing a onesie or a white male to get away with rule breaking. Very rude staff. Don't waste your money. read more

There are limited choices in this area and this property is the best available. Place is clean and they have comfortable bed so nothing else to ask for. read more

All & all ok thumbs up! It's my home away from home. Friendly, accommodating staff. Great location. I basically have lived in hotels (for work) the past 3 years as well as worked for a resort property. I can name hotels all over the country that are ok, great, amazing & yes, terrible. Tho the A.S.R. ( for not being a chain) rooms, common areas, property, grounds, parking lot are kept very clean. The rooms are spacious. All have a fridge, micro, clean working heat & air ( units appear to be newish) As well as nice sitting areas in & out that are also maintained. You can tell they care! Seems to be quiet considering most guest are working contractors during the week such as myself. After a long day I just need a hot shower, clean accommodations & a good nights sleep! Unfortunately, I do have a few complaints. Hopefully constructive criticism. The beds I've slept in are a tad soft, springy. The sheets, blankets, some comforters are in need of replacement. I'm sure not all of them, tho a good inventory check is in need. Carpeting in the halls & the 2 rooms I've stayed in needs a better clean job or replacement. The gym could be a great one. Hotel gyms are much appreciated! Tho the equipment is in real need of replacement. Someone could get injured! I've not used the pool & hot tub tho it looks nice. Nor have I've eaten comp. breakfast. They do have a nice guest laundry. My understanding new owners have taken over the past year or two. I'm sure they have an agenda of some of the issues will or hopefully will be addressed. Big high five to the staff & management! Keep up the great work! read more

Very Smokey Room!!! This is a hotel that most likely did not renovate all the rooms after the smoking law went in to affect. I decided to book this hotel even though there were some recent negative reviews of the rooms & hotel. After spending the day traveling over 300 miles we checked to in to the hotel and so far so good until we entered the room. We started to notice the distinct smell of cigarette smoke which became stronger as we were in the room. We were tired and decided to deal with it until we went to use the shower. The shower curtain had what appeared to be splattered "Blood" (9 -10 spots) on it and was quite visible which was very alarming to my wife and myself that house keeping did not see this. And if they did not see this what else was lurking under the covers for us to experience? I went to the front desk and the young lady there said she would get a new curtain and install it. I also mentioned my wife and myself could smell cigarette smoke in the room. As we walked back in the room the smoke smell was stronger then before and I asked the employee about it and she said could not smell anything. I did not ask her if she smoked but I should have. As we went in the bathroom to change the curtain I mentioned that housekeeping should have caught this and cleaned it or replaced it to which she responded that they have a good housekeeping staff! After the young lady left the room my wife and myself decided that we could not stay any longer in the room which was about 45 minutes from the time we check in. I went to the front desk to inquire about a different room due to the smoke smell and I was informed that the hotel was booked and no other rooms were available. The front desk manager said that she had some Febreze that we could take and spray for which I looked at her in disbelief and requested that my money for the room to be reimbursed and I would be checking out. She agreed and we left for our 2.5 hour ride back home as everything in nearby towns were booked. I did not intend to drive 500 miles in one day but did decided it would be a much better choice then staying here! read more

I think something has to be great to give it five stars but I think this place is very good the beds were fairly comfortable the Internet was a little bit slow but it was clean and they had an excellent breakfast The guest staff was extremely nice and we came a little bit after Christmas and the Decour was beautiful it was January 1 (not new years eve) and we paid $69 for our room plus tax which ended up being about $73 I think given the location this is a little bit pricey but they do have a pool and a hot tub and the rooms were two queen beds so the rooms sleept 4 very easily and there was enough room left in the room to make a bed on the floor if you have small children with you as well in short I think it's a very good place and was very happy to stay here read more

All Seasons Resort - The front of the all seasons resort Road right off of the trails - Hotels Near Me - Kalkaska, Michigan

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Exceptional staff! From the man checking pool chemicals, to the one gathering garbage, to the woman caring for breakfast area- staff were all friendly, helpful and accommodating. Large pool and hot tub area also. Our family of 5 wouldn't hesitate to stay here again! read more

My company rented a conference room here to hold a meeting. The staff had everything prepared and ready for use to start our meeting when we arrived. They also had no issues with us eating the the conference room. read more

The customer service was so awful it prompted my first review. The AC was not working and the room was 20 degrees warmer than hallway. After minimal attempt to fix, I was told to "Go buy a fan" because the maintenance man had left for the day. read more

Room was nice and clean. Staff was friendly. Free breakfast with good stuff. But very pricy. No HBO. When stuff runs out at breakfast... too bad. It is not replenished (go early if you want to be sure to get what you want). If you are going to charge five star prices, you expect more. This is Kalkaska, not some resort town! I'd only stay again add a last resort. read more

Absolutely beautiful hotel! From the minute you walk in, the hotel staff makes you feel right at home. Becky checked us in and had the brightest personality! She gave us helpful insights of things to do while we were in town and was just an absolute sweetheart! We had a suite that had a wonderful jacuzzi tub! There was also a refrigerator and microwave in the room. The pool and spa at the hotel are definitely worth checking out as well! And don't leave without having their breakfast buffet! It was phenomenal! We will definitely be back next time we come through northern Michigan! read more

Very nice staff, especially Debbie. The pool and hot tub are really awesome too

We had a softball team of 9 & 10 year old girls with their families. We pretty much took over all of the common areas, especially the eating area so we could play cards. Our children are well behaved as far as girls that age go but can still be quite noisy. The staff was patient & kind. The rooms were cleaned well and the breakfast was good considering what they had to work with. We will be sending them a thank you card for their patience & understanding. If we have another reason to be up that way, would love to stay there again! read more

I would advise everyone to avoid this hotel! We (2 adults and a child) arrived on a Friday evening at approximately 840pm. We paid their over priced rate of $166 (based on area and amenities) because we were 3hrs from home and it was getting dark. The lobby was clean and inviting. Upon arriving to our room, we couldn't get the key to work. We managed to finally get the 2nd key to work, and figured we'd deal with the non working key later. When we entered the room, the potpourri smell was so intense it was like hitting a wall. We entered believing the smell would tame down after opening the door and windows. After approximately 5 minutes the smell wad so strong it was causing me to gag and choke. We returned to the main office to complain. We were given keys to a different room, across the hall. We moved everything over. This room, albeit better, had a new musty odor. We spent about 5 minutes discussing what to do, because it would be a long drive home. Ultimately we agreed this was not worth $166.×× for the night. We returned with our luggage in hand to the lobby. The very young employee was busy having a personal visit with his friends. We explained that we would not be staying and wanted a refund. The employee stated he didn't know how to do a refund but would call his manager. The manager wasn't answering, but after several minutes the "lady who lives with the manager" called back and told the employee to refuse a refund. According to them, there is a no refunds policy that we agreed to by paying up front for the room. By this point we needed to get back on the road, it was now well after 9pm. We made the decision to leave, even having the employee write up something that stated we did not infact stay at the hotel. Upon leaving the hotel we contacted our credit card company and disputed the charge. They advised us it would be much less hassle if the business would just reverse the charge. We agreed to reach out the next day to see if we could rectify this simply. Unfortunately, All Seasons Resort is so poorly managed that within minutes we knew there would be no professional handling of the situation. The owner of the hotel called us and began calling us names and threatening us. Demanding that we return to the hotel with our drivers licenses before he would refund us. We refused explaining that we had already left the area, and that we had already disputed the credit card charges. The owner was belligerent and aggressive towards us, threatening us, and threatening to "rack up charges" on our credit card. The owner hung up on us. We immediately canceled the credit card, to ensure the owner couldn't cause more trouble. The next day we received another call from the owner. This time he stated that we were hostile and caused a scene in his lobby, and therefore the Kalkaska police had issued warrants for our arrest! He was again, threatening and belligerent. As a business owner myself, I could not imagine what scenario would lead me to act the way the owner of All Seasons Resort did, over this situation. We had to wait 3+ months to be refunded the money All Seasons Resort took from us on that night. In the end Visa sided with us and reimbursed us. This entire situation could have been avoided, but because of this I will go out of my way to ensure no one else have to experience what we have over the last 3 months. My advice: go elsewhere! read more

Amazing is the only word I have to describe this hotel. Staff is extremely nice and the breakfast was amazing! Rooms are gorgeous and beds are soft. Very amazing experience. read more

Very affordable compared to big town resorts, big rooms, clean, very friendly staff. Is 30 mins from Traverse City, an hour from Petosky and an hour and a half from Mackinaw City. We stayed here to visit a myriad of areas and found this to be an affordable option. It is in the middle of no where, but the Trout Tavern down the road is great for dinner--their trout and banana cream pie is to die for! At the hotel, they serve an evening snack of soup, macaroni salad and fruit salad and free breakfast every morning. Their pool and jacuzzi are nice to. There are no elevators though, but is only 2 stories. Overall, we would def stay again. read more