Great service throughout our entire Security Upgrade for our HOA Community Pool (cameras and access…read morecontrol). Joshua (sales) and Joe (install team) were fantastic to work with.

4 months ago We had the system activated as it was already…read moreinstalled in our new construction home. I explained from the beginning I was not worried about security but wanted to be able to monitor my home with cameras when I'm not home. They came out and activated the system so they could start charging me with no cameras because they were all on back order. The technician was supposed to follow up when they received the cameras to install. Month's later I receive mail notification, email and phone calls saying my account is past due for hundreds of dollars when we had been paying the monthly bill? So I called the company and they said it was for the cameras ...that I never received? They weren't aware I hadn't received them and said that technician was no longer with the company but they would send another technician to see where they are to be installed. We got Covid and they said they would reschedule and never did. Also, I can not use the alarm system when I'm not home because my small dogs set off the alarm. So I asked to cancel my account and they said I have to pay $2000 to get out of contract and I asked to speak to a Manager and they said all the Supervisors are in a meeting but that they will send me a cancellation form and balance owed of $2000 to close account and the VP will reach out. I have emails from a company representative requesting to close my account multiple times and they never once mentioned a cancellation form or amount due. I DO NOT recommend this company and will continue to let others know not to do business with this company that has no Customer service or provided a service.

This is a scam, Ive cancelled 3 times and they still take the money from my account, I moved and…read moresomeone else is using the device and system and they are charging both of us, its a scam, stay away! Stay FAR FAR AWAY!

I scheduled an install 2 weeks in advance. My appointment was to be today between 8 - 12. At 11…read morethey call and tell me the tech can't make it and to call to reschedule. I called and the young lady apologized and said she'd try to get someone out later today. I never heard back so I called again only to find out that they couldn't come till next week. She said the installer was in the hospital. I asked why they didn't cancel earlier rather than waste 3 hours of my day. She offered no explanation and seemed not to care. I told them to refund my first month of service and that I didn't need the service. I have no faith in their ability to protect my family if they run their business like I experienced.

I am the Administrative Director for a local law firm and we have had a wonderful experience with…read moreComsys and their kind staff. They handle all of our IT including phones and we would recommend them to anyone.

From the owner: "A Complete Technology Solutions Provider"…read more ComSys is an established communications and technology solutions provider for the North Central Florida region. Since 1981 we have been committed to creating lasting business relationships with our clients - helping them maximize productivity and respond to business challenges more effectively by providing them with quality, cost effective, converged communication solutions.

I've done business with CNE for several years. When I call and describe a computer or network…read moreproblem to them, they always give me the option of saving money by bringing my computer to them. I almost always opt for their excellent, cost-effective, desk-side service. They have proved time and time again to be responsive and reliable.

Very friendly and knowledgeable staff. They can help with almost any IT problem you may have…read morepersonally or in your business. We have been using their services since 1993 and highly recommend this business.

I wanted to recommend an alternative to "ADT Security Service" or the one that is associated with…read moreXfinity (Comcast) Customers. Like many of you, we're all getting frustrated with the raising costs of our network providers. I recently bounced from Comcast to Spectrum for my internet and phone but was unable to get an alarm system with them. I did contact ADT Security and found them to be just as "pricey" as Xfinity/Comcast. I was lucky to find an Independent Alarm company right here in the villages with a monthly monitoring fee of ONLY $ 27 a month. That did not include the installation fee, of course, but I felt long term it was well worth it. The name of the company is Village Alarm, 8241 SE 135th Street, Summerfield. Their phone # is 352-446-0278. I dealt directly with the owner, his name is Andre. He was absolutely WONDERFUL. He was kind enough to spend the time on the phone with me to give me an approximate cost for installation and how long the install would take. He was also here during the installation process today along with another gentleman, Dave. They were both extremely professional, courteous and respectful. It did not feel intrusive at all, barely even knew they were here. Please contact them if you are considering a home alarm system. They do camera installations as well. YOU WILL NOT BE DISAPPOINTED !! If you had any further questions, I would be more than happy to answer them. Please give them an opportunity to serve you, Their # again was 352-446-0278, ask for Andre

Great company to deal with ...very knowledgeable ...EXTREMELY REASONABLE PROGRAMS.. Like the idea…read moreof dealing with the owner and not some "Sales Droid" from a mega alarm corp

I wish I could give more stars to this business. Very professional and knowledgeable about cameras…read moreand installations. For me, humane quality is a plus, and he is very professional and nice person. I will recommend him to anyone who wants good service. Price was perfect.

From the owner: We are a distinguished family-owned business nestled in the heart of Ocala, FL, founded on the…read moreprinciples of unwavering dedication, strong work ethics, and an unyielding commitment to customer value. Drawing upon a wealth of knowledge and extensive experience, we specialize in crafting tailored solutions for you and your business, ensuring not only expeditious efficiency but also cost-effectiveness. With a firm grasp on the intricacies of our industry, we stand ready to optimize your operations, propelling both you and your business towards heightened success.

When I first called Premier Security Designs to get a quote for installing some outside cameras, it…read moretook over three days for them to return my call; first red flag. Justin and Chris are nice guys, but novice, unprofessional businessmen, who have a major deficiency in customer relationship skills. This is a business run by two police officers in their spare time. They point this out up front, because it always provides them with an excuse, as they refuse to be accountable for anything. They are not open to feedback/criticism. I scheduled two meetings with them and they were very late for both of them. The biggest problem was that they lost their credibility simply because they didn't do the things they said they would do. After the first meeting, they said I would get a quote via email later that evening; it didn't happen. After a series of emails, I asked them to summarize all the items discussed and present them in a detailed, itemized contract. They concurred, but didn't do it. When they explained how everything was going to work going forward, none of it happened that way.......not even close. They said it would take only one day to install cameras and equipment, however they only planned to work 4 hours on the day of installment. Quotes from other companies projected a two full day installment time. In addition to their poor response time, they have absolutely no concept about managing customer expectations or keeping the customer informed. After several frustrating weeks, we cancelled our agreement. It took 12 days and a few heated phone calls to finally get our money back. It was during these phone conversations that Justin revealed his immaturity, temper, and inability to handle criticism. Do yourself a favor and avoid a nightmare. Use the services of a company that provides trained, experienced professionals to meet your security needs!

I can't say enough good things about Premier Security Designs. I was looking into getting a…read moresecurity system for my home. I made a few calls, met with a few reps and everything Premier Security Designs showed me was by far the best quality. When the owner, Justin, came out to do the install he was polite, courteous, and respectful...not only to me but to my home as well. He explained everything to us, showed us the best positioning of cameras to get the best coverage, and walked us through the technology piece of the system as well. I could not be happier with my security system.

When things are fine ADT is fine. However, for the past month we have had trouble with their…read moreservice department: long wait times, unable to reach a manager, a technician appointment that never happened x 2, tech support that clearly have little idea how to resolve my problem. So here I am one month later and ADT cannot install my 2 fire alarms. Btw, we cannot do it as our ceiling are over 20 ft high. Careful when you sign up with ADT.

Wish there was a no star option. They are thieves. You will regret using their services. They lock…read moreyou in contracts, lie to you and will send you charges long after. Worse the collection agents will be after you and will destroy your credit. Consider warned.