I just made the move to NCA and could not be happier so far. They called ahead to get permission to…read morecome earlier than scheduled. They figured out the best upgrade to my panel. We moved up to cellular and they set me up for the mobile app to control my system. Now I get the best value for my monitoring. John and Sam were exactly the guys to trust to set up your security. Shooter... these guys are keepers!

Great service provider at great cost. Been with NCA for over ten years. ADT is very expensive.read more

Tim Reid and his tech, Eric, did an amazing job of installing a security system at my home. I have…read morean art studio that I was afraid would be problematic to add security to but they took it all in stride. They evaluated my property, assessed my needs and did the install flawlessly and professionally to my home as well as to my studio. Eric made sure I was very comfortable with the system before he left. I was very impressed with their promptness, courtesy and professionalism. I would highly recommend them to anyone needing to add security to their property. Thank you Guys. I feel so much safer now.

Customized Security Solutions is a top notch - A+++ in every way. They deserve more than 5 stars…read more a "10" in each category. Tim Reid is a true professional - knowledgeable, courteous, patient, reliable and trustworthy - he goes above and beyond. He took time answering our many questions and accommodated our tight time schedule. Jeremy was also excellent. The two technicians, Eric and Tyler, were extremely competent, respectful and pleasant. The complicated system was installed thoroughly and efficiently given the short time window in which to complete the work. When there was a need for an adjustment to the system, given the complexities in such an installation, Tim was readily accessible and responsive, and the techs returned to make the adjustments in a day given our limited time frame. The work is superb. It is not just the quality but also the enthusiastic manner in which the work was done. Tim and his team are so genuine. They are conscientious and committed to do each job with excellence. We immediately felt comfortable with Tim and knew we made the right choice. We highly recommend without hesitation Customized Security Solutions! You will not be disappointed. You will be more than satisfied with the work and with Tim and the team. We only wish that Tim and team were also in other lines of business, as it will be difficult to find other businesses with such high caliber work and people. We wish this company all the success in the world. It deserves the highest accolades for a job so well done. Thank you Tim and team!!! You are the best! For anyone reading these comments in search of the services of such a company, please do not look elsewhere. This is the one and only company you should use! You will be 100% satisfied and so impressed with the quality of the work, and most importantly, with the people.

So earlier this month I had an eroneous charge from Unlimited Security. I promptly reached out to…read moreLinda, who put me in contact with her book keeper who got straight to work on resolving it. I am so grateful for the great local service I get from Unlimited Security, and while it too just over a week to get things sorted out, everything was fixed and put back in it's place in a timely manner due to the tireless efforts their bookeeper. I have no plans or reason to take my busienss elsewhere because the service provided by Unlimited Security at all levels is excellent and the standard by which I hold all other service providers I deal with to.

Unlimited security provided great, timely service and installation. I feel confident that if and…read morewhen we ever need any service from them they will be right there to help!

Scheduled appointment online and it was immediately canceled. I was prompted to book for another…read moreday. When I did, it was also immediately canceled and I was told it would be rescheduled again. After 3 days, the entire booking was canceled. Zero communication or explanation. Never once did I speak to a human being. Terrible company. Awful business model.

Came out twice to install a thermostat and both times after the service my furnace blew a fuse…read more Turns out that they didn't wire the thermostat correctly. I had a furnace company come out and they fixed the wiring that hello tech technicians did and then my thermostat and furnace worked fine. Hello Tech is a terrible company that doesn't know how to install a thermostat. They would not give me my money back.

I bought a home in March 2025 where the previous owner had Flex Alarms. We were told by Trent…read morePercival, as was the previous owner, that we could take over the remainder of their contract so they wouldn't be penalized. (March-Sept 2025; they had already paid for 2.5 years) They acted as if this was helping us both out. Then Trent would tell me we will be there on a day at a certain time without asking me first. I had to tell him 3 times that didn't work for me and he couldn't just tell me when he was coming. Once they showed up unscheduled at 7:45am and he texted me that the tech was here. I was leaving for work. 3 other times a tech, Zach, was supposed to come and didn't show up. The front door sensor was broken so it was silently setting the alarm off which wasn't even armed so the police came and multiple times we had to call them off from coming. Jim Anderson, the owner reached out to inform me that if I didn't pay, even though we never had service or even set the alarm, he would be turning me over to his attorney. I explained the situation and even sent him texts proving all this. He said they didn't do anything wrong and asked if we could reset. He didn't care about us or that we were told lies, misinformed, or were trying to help the previous owner not be penalized even though they moved 6 hours away! He has told me I'm not honorable, I'm not following through, and that I will be paying his attorney's fees and costs. Buyer beware!!

One of the worst companies I've ever worked with. Customer service was horrible. I had to be the…read moreone initiating contact every time. Company customer service will never accept any blame and try to pin it on anyone else they can. Trent Percival was looking to make a quick buck instead of trying to actually help. Never reached out to help until I persistently called to get something done. Wouldn't recommend to anyone looking to have someone that does that their with pride and honesty

Stephen was amazing! He installed my Nest Doorbell Camera. This was my first time…read morepurchasing/installing a video camera and buying a Nest product. He was professional, friendly, courteous and helpful. He was on time for our appointment and the installation took less than 30 minutes. He did well working with my doorbell set-up that has an odd configuration. While he was at my home, he helped me with getting the Nest app on my phone and guided me through the set-up. I got 3 estimates before I decided to work with Stephen and he truly was the best choice! Please be aware there are some other companies installing Nest cameras that appear to be shady. Go with Stephen and Nashville Smart Homes-you won't be disappointed!

I had the best experience with Nashville Smart Homes. From…read moretalking through what security and set-up needs I had immediately, to what I would want to consider down the road, I felt a clear understanding of what my options were and what I could do in the future. Their knowledge on the best technology was invaluable. They were flexible with my schedule, worked to make sure my security and locks were set-up for my first night in my new home, making me feel very safe. They also set up my TV and made sure the wires were hidden, working with me on what the best option was for my home. They are perfectionists in the best way, making sure that everything looked great, cleaning up along the way and not leaving any garbage or mess behind. I can't thank Nashville Smart Homes enough, and can't wait to have them back to set-up Nest Thermostats. I highly recommend them for your home.

Security Equipment Supply (SES) is a low voltage distributor with multiple locations. This…read moreparticular location is in Nashville, Tennessee and overall is a solid choice for integrator in this area. The staff here are knowledgeable and professional and will get you the product that you need. I would definitely recommend here.

WORTH READING........I ordered the Door Armor Hinge Shield Reinforcement "DAHSR", unfortunately,…read moreUPS delivered them to the incorrect address (you can't get a human for UPS or FedEX, for that matter, on the phone--texting only)--the only message I could see was "Delivered". So, I called Armor Concepts, 'spoke to the owner, Alan who squared me away and immediatley sent me another DAHSR which I received in two (2) days. Alan and Armor Concepts exhibited integrity to me! Alan answered my call, kept his word, and renewed my faith in transactions via the internet! I recommend Armor Concepts! Phil Jackson

Fraudulent company. Two websites each giving the same company a different name. Neither 888…read morenumber is in service. They do not answer their local number. What I ordered is sometimes called the Mortise kit, sometimes the door jamb repair kit. Neither me nor this company know what it is. Instructions make no sense. I am a mechanical engineer and what they have written down is not physically possible. Pictures are totally illegible because they have been photocopied again and again. Steel quality is very poor as parts bend easily. Waiting two weeks now still no refund.