I am pleased with my service from this company. Daisy and…read moreEmanuel D. Represented the company well.

Called for a flush mechanism to be installed at my business a few months back. They wanted over…read more$700 to rebuild it and $1200 to install a new one. I bought a rebuild kit online for $35 and did it myself in 10 minutes with the help of a YouTube video. I understand needing to make money but that's ridiculous. I also had to pay $65 for their crazy high priced estimate

Will and his team are always prompt to get back to me and help out around the house. I'm not very…read moresharp with house repairs and maintenance. Prices are fair and work quality is great.

If you need any handyman services you can trust them to deliver quality at a fair priceread more

I have to give Tommy and his plumbers a . I have a rental that he has done work for me. He always…read morebeen prompt in providing service and gets my work done timely. Being a rental it is important that I get it done as soon as possible and he does. He is polite and so are his workers. His prices are very reasonable and affordable. If you need a plumber call Tommy.

This is a TERRIBLE company…read more Abusive on the phone - literally YELLING at a customer after they pointed out the faucet they replaced was no where near the style they promised to replicate. Charging for work that was NOT done - and threatening legal action when they REFUSED to update the invoice to reflect the work that was actually done. Charging extra for a trip to get a new dispose-all AFTER saying they would be bringing one with them. Stay FAR AWAY from these people - they are dishonest and abusive!!

Our water heater went out the day after Christmas and flooded our garage. Our home warranty denied…read moreour claim stating it was just a leak even after I explained it was not just a leak that it had completely failed and would need to be replaced. They told me I would need to have a licensed technication come to our home to confirm that it would need to be replaced. I was frantically calling plumbing companies but it was a Saturday and I was having no luck. I called Frye Plumbing but the phone just rang. I hung up and did not leave a message. Eugene called me back and told me he would come right away. He confirmed it needed to be replaced. He got on the phone with the home warranty company and he explained to them it needed to be replaced. I truly believe God sent him my way. God bless you,Eugene. You are appreciated.

Eugene is dependable, especially in emergencies. He has helped fix a garden pipe leak, install a…read morenew water heater, and switch out a broken shower fixture. He is very knowledgeable and trustworthy. Prices are reasonable and good value.

Prompt , great communication, competitive pricing . Very reasonable to work with even after a…read moremisunderstanding happened

We needed a new faucet and sink valve replaced...We setup our appointment last week with Tony for…read more12pm today and he was prompt and we were pleased. He was kind, professional and experienced. The price was definitely worth it. He did an amazing job. My husband and I were very impressed with his work. We highly recommend this company for your plumbing needs. 5 stars across the board.

Simply put, Daniel Gonzales is an enormous asset to Roto-Rooter and a consummate professional in…read morehis work. He is friendly and direct, and he approached our problem thoughtfully and carefully, with transparent advice and pricing as he quoted our options (and the eventual upgrade we chose based on a well-informed decision). Daniel arrived at our house to clear a grease-clogged drain. We've had a regular plumber augur the drain before, but the clearance didn't last, so this time we called on Roto-Rooter. We explained the history and what we'd already tried, and we asked questions when Daniel told us about probable issues below and our most-likely solutions for a long-term fix. While he saved us hundreds of dollars after testing our disposal and explaining why it was probably not due for replacement yet, he also carefully described the difference between auguring (pushing out a solid clog, or sometimes dragging it back up out of the drain line) and Hydro-Jetting (blasting out grease that has glued itself to the walls of the drain pipe over time). In the end, we chose the Hydro-Jet and its associated warranty period; while much more expensive than a simple augur service, the difference after cleaning is profound! Daniel's lengthy, careful process pushed an enormous pile of grease chunks out of the drain (he said the white pieces we saw so much of were likely many years old, even from the previous owners of this house), which we carefully swept into a bag for proper disposal (see attached photos from before we swept them up). Once he made it all the way down the line, and the water finally started to flow out the usual channels again, he also ran a camera through the drain to ensure that he'd gotten everything. We could see such an improvement, and it's been performing smoothly ever since. Only four stars for the company's hefty pricing, but a full five stars for Daniel's extraordinary service!

My mother of 86 years old, called Roto-Rooter of Bakersfield because of an alert from the water…read morecompany, due to high usage. Two technicians responded and within 45 minutes of the visit, a half inch valve for a garden hose was replaced, which resolved the leak. She was charged $700 and offered a $75 rebate for the service call. Upon discovery of the outrageous cost of such a simple discovery and repair of the leaky valve, I contacted Roto-Rooter, and was told that my concern would be discussed with a representative who would be more qualified to address my concern. That never happened. I'm going to follow up further with intent, on principal alone, to see to it that this sort of business model become exposed for what it is. Our elderly, need to be served with integrity and dignity, especially when the service technician is not under the scrutiny of a mindful witness. This business practice is shameful. Away goes your money, down the drain- RotoRooter