I came to your store to buy work gloves. I was very…read moredisappointed to see that all of them had a label that stated .... May cause cancer or reproductive harm. Whoever is in charge of ordering products needs to do a better job!

8.1.24 This is the only hardware store close to me and it…read moreis still 18 minutes away. I stopped in here for one silly nut for a grass catcher. They guys in here are always helpful and know exactly where to find what you need. Of course you know I will be here again.

4.27.26 Came in for a new bird feeder and some squirrel…read moreguards. Those little pest are eat not only the bird food but the plastic on the feeders! As far as prices...the squirrel guards were $14.99 but the bird feeder was $23.99. That was a little expensive but I bought it anyway. I'm sure Amazon was probably cheaper. The cashier was friendly.

I give 2 Stars because up until this point. It has been an Average experience here. The staff does…read morewelcome people in, but they are not very helpful. No one asks if you need help when looking around. And, today, June 1st we were looking at pet toys. There was a nice deal for buy 1 get 1 half off, and we were definitely excited to see this as prices have risen dramatically the last few years. (Picture is attached) We were denied this by a woman at the register, and she even asked another employee who was socializing nearby who gave affirmation. I quote, "Oh yeah, that promotion was only over the weekend, sorry." My wife and i looked clearly skeptical, but we chose to be polite. We put the items back ourselves. (they did not offer to do so for the Inconvenience) After leaving i looked at the photo I took of the sign, and it said it was valid through May 26th through June 7th. I came back inside, and showed the photo to the register employee. Hopefully, this won't happen to the next customer. But, due to this we do not plan on shopping here any longer. In the economic climate, taking care of customers is Paramount as we are all taking our money where accommodating service is the most important thing to retain repeat business. Good Luck in the future. Also, we noticed that organizationally this place does a bad job putting up signs with prices for many items. I would suggest a General Manager or above should inspect this place better.

Super friendly people and they are very helpful! Good assortment too. Nice to support instead of…read morea big box store.

I've always tried to support local businesses, but unfortunately, my recent experience here was…read moredisappointing. Several younger staff members seemed more focused on their phones than on helping customers. When I asked questions, I was either brushed off or given incorrect information: The store literally had two customers inside and for some reason the young guy with the brown beard kept brushing me off and ignoring me. (He never smiled, horrible customer service) I've gotten better service at a self pay register. Customer service is a huge part of why people choose to shop local, and when that's missing, it's hard to justify the higher prices or extra effort. At this point, unless you're in a bind for propane, I'd recommend looking elsewhere.

I would like to thank your employee Kasim for the excellent service…read more He was friendly, cheerful, and even joked with us, which really helped smooth out our previous negative experience. Kasim listened carefully, gave us helpful product recommendations, and made the whole visit comfortable and pleasant. He is a true professional and clearly a person with a big heart. Please consider recognizing him -- even a good cup of coffee would be well deserved. Employees like Kasim are the reason customers want to keep coming back to Home Depot.

I usually don't shop at Home Depot since I frequent Lowe's more, but since HD is closer on 1488, I…read morehave been visiting this location. The customer service is a hit or miss here. Majority of the time when I come here, I am searching high and low to find something. No employees in sight. They almost remind me of Walmart. However, I came in the other night to stock up on my cleaning supplies. HD didn't have all that Lowe's has and I started to leave, but I stayed. It was frustrating to see that all the cleaning supplies aren't in the same area. At Lowe's, all cleaning supplies is on the same bay. I couldn't find the drain cleaner or the recycling bags. I asked an employee who was standing talking with his coworkers in the paint aisle for the blue recycling bags. I wasn't sure who covered the cleaning supplies aisle. He said that they didn't have them only the brown paper bags. He told me that I have to get the drain cleaner from plumbing aisle and suggested that I get the black bottle one. I went to the plumbing aisle and saw plenty of black colored bottles of drain cleaner, so his suggestion was too ambiguous and I ended up getting the lemon scent pods at which I came in for. I usually by the brand from Target, but was already at HD. When I got to the self checkout line. Employee, Brandon gladly assisted me by ringing up my items for me and asked if I had found everything. I told him no. I told him that his coworker told me that HD doesn't carry the blue recycling bags in inventory. I told him that I would check at Lowe's at a later date (though, I needed the bags now as my recyclables were pilling up) Brandon told me that he could search for the bags at Lowe's and HD. After searching on his handheld, he mentioned that HD does indeed carry them. He showed the product to me on his device. He offered to show them to me by escorting me to the location in store. I paid for my other items and agreed. He walked me over to the aisle and bay at which Huffy Multipurpose blue bags with the red string were. They were exact bags that my townhome community carries and uses for recycling. I was very happy that he went the extra mile for me. He left his self checkout line post to walk me over there. I thanked him for his efforts. He replied, he will do anything for customer satisfaction. I love that! I used to work retail and had the same values in mind. I just wish his other coworkers that I came in contact with was the same, but they weren't. I will continue to visit this location out of proximity, but next time I'll go to Lowe's for my cleaning supplies.

Looking for a gift? This place is a nice place for a quick gift! The employees here are helpful…read more Made the drop in visit easy! Offered to wrap my gift. Love the candles along the side of the walls.

This store has it all!…read more Friendly staff, huge selection plus every lane was open so no wait.

My husband is in the process of starting a new business and has placed multiple large orders since…read morejoining Lowe's Pro. The service leaves much to be desired. He placed an order for 12 items, and days later, even after calling to inquire about the delay, we were told the order would be ready in 15 minutes. We showed up to pick up the order, and nothing was ready for pickup. My husband had to walk around the store and find the 12 items he had ordered. What a waste of time. Our business will be going elsewhere.

Service has been good, but slow. Selection is low. Unable to find a range, cooktop, microwave or…read moredishwasher to fit a a custom Infinity Home. Would never buy from Infinity Homes again.. We were happy with the help from Lowes, and 3 months ago the prices were good..Three months this has taken..

love this store, just right for the man who has everything, but wants to find something he may need…read moresomeday. I can send hours in this and find something I may need, never left this place without something! Ace

1.6.23 I have to say this location was well stocked and so…read moreorganized. I believe this location is bigger than the Jersey Village location. Both me and my husband like this location better. The staff even came around and asked if we needed any help. As you can see in my photo I posted my husband needed no help finding anything! Btw-we tried the new shop vac and it is unbelievable! It cleaned up everything so fast! It's way better than the other one we have. More sturdy, the pressure is better and it has several attachments. I told my husband - it's like a Kirby of shop vacs! I'm sure we will be returning (soon)

Excellent staff and local business. Large enough to have everything a homeowner needs and small…read moreenough to care.

My experience with McCoy's in Tomball has been disappointing. While there are a few good employees…read morewho genuinely try to help customers, the overall work environment I've seen does not reflect fair or respectful treatment of all staff. There seems to be a lack of consistency in how employees are treated, and it feels like some workers are not given the same respect or opportunities as others. The management style comes across as unprofessional at times and discouraging rather than supportive. For a company of this size, I expected better leadership and a more fair and respectful workplace culture. I hope corporate takes a serious look at how this location is being run.