Outstanding Services!!!!! I devote an insurance claim with my house guarantee business as well as the initially service provider designated known as to state they might not ensure it is till Fri...temps strike the reduced 80's in the household space and my workplace. Therefore I known as and requested when they could designate an additional business plus they stated okay. All Celebrity known as the very next day, extremely great woman, informed me they might not emerge till Thursday. Because of the temps in NOVA latest I suppose I ought to have figured all Heating and air conditioning restoration businesses will be basically reserved small. Since the younger woman on the telephone was pleasant and polite, instead of ongoing my quest for fast services I had taken the Thursday visit. I required to perspiration away a couple pounds anyhow. Properly about midday I recieve a phone call coming from all Celebrity requesting when it was feasible to allow them to emerge nowadays expected...Heck YEAH. Which is not a few things i stated, but that's a few things i believed. The technology, John, demonstrated up and received me ready to go once again. My spouse was house throughout the restoration and she stated John was amazing. He not just fixed the device, also, he clarified her concerns, recommended her on possible problems he noticed, and provided feasible options...we have been certainly registering for their upkeep arrange for both our device. Thank you John as well as the employees of Celebrity. You arrived via as an all-celebrity MVP.You might have my company out of this stage on and i also will strongly recommend you to definitely buddies, family members, and co-employees.Can't say sufficient positive things concerning the business as well as their employees!!!!!! read more

Outstanding Services!!!!! I devote an insurance claim with my house guarantee business as well as the initially service provider designated known as to state they might not ensure it is till Fri...temps strike the reduced 80's in the household space and my workplace. Therefore I known as and requested when they could designate an additional business plus they stated okay. All Celebrity known as the very next day, extremely great woman, informed me they might not emerge till Thursday. Because of the temps in NOVA latest I suppose I ought to have figured all Heating and air conditioning restoration businesses will be basically reserved small. Since the younger woman on the telephone was pleasant and polite, instead of ongoing my quest for fast services I had taken the Thursday visit. I required to perspiration away a couple pounds anyhow. Properly about midday I recieve a phone call coming from all Celebrity requesting when it was feasible to allow them to emerge nowadays expected...Heck YEAH. Which is not a few things i stated, but that's a few things i believed. The technology, John, demonstrated up and received me ready to go once again. My spouse was house throughout the restoration and she stated John was amazing. He not just fixed the device, also, he clarified her concerns, recommended her on possible problems he noticed, and provided feasible options...we have been certainly registering for their upkeep arrange for both our device. Thank you John as well as the employees of Celebrity. You arrived via as an all-celebrity MVP.You might have my company out of this stage on and i also will strongly recommend you to definitely buddies, family members, and co-employees.Can't say sufficient positive things concerning the business as well as their employees!!!!!! read more

We recently bought a home in Virginia, and used ALL STAR HVAC to replace our air conditioning and heating system. In a previous life I installed nearly 500 cell phone towers on the East Coast, and know a bit about installing equipment in the field. The crew at ALL STAR HVAC were expert in their class of cooling equipment. Their main installation crew for air conditioning and heating systems was very knowledgeable about Carrier, Bryant and other major makers. Alex, Garrett, Jose and Ben are young and capable, with zero corporate BS. They were thorough in their work, and showed patience and professionalism, as I reviewed every last meter of the system, including crawling the duct work in the attic and all electrical wiring, drainage and vents, to make sure specifications were met. Many consumers mistake the insurance claim process, with the field service process undertaken by professionals assigned to handle repairs related to the claim. Some consumers blame a field crew when the Home Warranty company refuses honor the claim with the extent of repairs expected by the home owner. ALL STAR delivered for me within a contentious process with the home warranty company, and came through when I needed it, in a way the larger franchise entity probably would not have done. read more

I give All Star Appliance an All Star review! By far this is the best company I have ever used! Just bought my house in January, air conditioner needed a recharge in April. Rick and Garret were great. Everything was explained to me and they did a great job. Then I had to call them back in June, my air conditioner just quit and would not turn on. Garrett returns and replaced a fuse. A fuse? I didn't know it had one, how stupid can I be. OK, but the service was great, Garrett checked everything and explained about their service more in depth and to get a check-up twice a year to save me time and money. Then we get another heat wave and it just blowing warm air. Alex from All Star to the rescue. Alex was wonderful and found a leak, sealed the leak and recharge the unit. He went above and beyond on this call. I explained that the fan was on low speed, he fixed it in 30 seconds. Cleaned my unit, showed me how to take care of it and told me to call him if anything changes. I applaud the owner for hiring these guys, running a customer friendly business and treating people fairly and honestly. My hats off to a great company. I will always do business with All Star!!!! read more

We have a house guarantee plan and my Air conditioning gone lower as I'm about to keep city for some time. All Celebrity was the service provider allotted to help me to. I needed formerly been allotted to an additional service provider I really could never ever make contact with, not to mention hop on their routine so my state with no Air conditioning have been happening for over a few days. I bought a quick contact coming from all Celebrity, described my scenario as well as the proprietor, John, arrived the following early morning and repaired both my techniques. Not just has this business been among the best building contractors I've actually dealt with however the proprietor is extremely well-informed, right down to planet, and somebody that I am going to work with later on. Being a lady property owner, I notice you I find it difficult to discover truthful, reliable businesses to assist sustain my house rather than supply us a weight of bs. This is one! Thanks John read more

We have a house guarantee plan and my Air conditioning gone lower as I'm about to keep city for some time. All Celebrity was the service provider allotted to help me to. I needed formerly been allotted to an additional service provider I really could never ever make contact with, not to mention hop on their routine so my state with no Air conditioning have been happening for over a few days. I bought a quick contact coming from all Celebrity, described my scenario as well as the proprietor, John, arrived the following early morning and repaired both my techniques. Not just has this business been among the best building contractors I've actually dealt with however the proprietor is extremely well-informed, right down to planet, and somebody that I am going to work with later on. Being a lady property owner, I notice you I find it difficult to discover truthful, reliable businesses to assist sustain my house rather than supply us a weight of bs. This is one! Thanks John read more

Our heater and air conditioner went out and our home warranty company contacted All Star Appliance to assist us. They were incredibly professional with their follow up calls and EXTREMELY knowledgeable. They came into our home with respect by shaking my hand, wearing covering on their shoes and listened intently to each concerned that I expressed with our heating and air systems. They gave provided me with a full detailed description of the work they performed as well as an estimate on when to expect ordered parts. I'm pleased to say that we have heat for this winter and will have air for the summer. This is a company that I HIGHLY RECOMMEND to any potential customer that needs their services. I take a lot of pride in our home and I expect the same to be given when a person is performing a service on our appliances and heating and air conditioned. Great job. WELL DONE!!!!!!! read more

I had previously hired a well known company that advertises on the radio for a A/C tune up for $59.95. They came and checked my A/C units and said all was good. a few days later we came home and noticed it was very hot inside. we called them back and they put us a a "waiting list" finally they came back to my home. they said I needed a condenser fan and the A/C was out of Freon. I was a little upset and asked them to hold on and I would call them. I called my home warranty company and a few days later Alex showed up. he diagnosed my problem in 10 minutes and had the AC running and repaired by diagnosing and replacing the capacitor that the other company supposedly checked. BTW.. according to Alex the Freon level was fully charged, and he showed me himself. I'm impressed with 'All Star' and will recommend them to my friends. I did get a full refund from the other company. read more

All Star Appliance is a company that I would highly recommend for anyone seeking HVAC service or replacement work. Everyone from the person taking my initial service call (Tyler who was extremely professional, courteous and most helpful and understanding of my urgent need for A/C service) to John who performed the service. I had my Daughter's graduation party the evening of the service call and it was in the 90's so John was compassionate enough to work me into his busy, over booked schedule and complete the repair and save the day! Luckily his vehicle was well stocked with parts and he was able to get my A/C working better than ever on his initial visit. Honest, hard working companies and individuals need to be recognized and that's why I taking the time to share my wonderful experience with All Star Appliance. Give them a call, you won't regret it! read more

I will never hire this company again. I called my home insurance company back in 2019 to fix my HVAC unit, which had gone out. They sent All-Star out to my house. Allstar told me that I needed a new AC and "strongly recommended" a new furnace, otherwise the new system would not work properly. The only thing wrong with my AC unit was the evaporator coil, a dirt-cheap repair by comparison. They told my home insurance company that my system failed due to pre-existing wear and tear and so my insurance did not payout, and I paid for a new AC and Furnace, which cost $7200 out of pocket. I spent all of August without AC, it was so miserable I could not sleep with a blanket or even a sheet on. It took until just over a month ago for me to gain the ability to even say this. The actions of home contractors like this one have ruined home ownership for me. read more

We have been going through truly warm times in Springfield and i also realized that my air cooling was no more chilling. Fri early morning I known as my house guarantee business plus they known me to any or all Celebrity Equipment Services.Fri night I seen a skipped contact coming from all Celebrity Equipment Services. I sent back the phone call and remaining a note. Yelp demonstrated they may be shut on week-ends therefore i figured they'd contact me back again Monday. To my shock, on Weekend early morning, I obtained a phone call to routine me for Monday!Monday my services man arrived and repaired my air cooling along with chilly atmosphere coming very quickly whatsoever.I strongly recommend this business! Outstanding customer support inside a planet in which it is not the standard!! read more

We just purchased a home and after a couple weeks the A/C Unit goes out. My wife called the home warranty and All Star Appliance was assigned our claim. Yes, it did take a week for them to come out but, let's face it A/C units break from June-August. Other people called before we did about their A/C issues. We were fine w/ that. Alex and Carey (sorry if I misspelled your name) came out and within minutes found out the motor fan was dislodged and caught on the squirrel cage. They had the motor part already in the truck. After twenty minutes they fixed the problem. These guys are great and know what they are doing. We will definitely call All Star Appliances if something else goes bad. Alex and Carey are the dynamic duo of HVAC/Heating. Thanks again fellas!! read more

We experienced a chilly click as well as the furnace provided out. The guarantee business place us right through to business known as household some thing or any other, which known as and stated they can't ensure it is out for an additional time. I had taken your day off and away to repair this matter when i have children and required a person to emerge on that day. I known as the guarantee business back again plus they stated allows try out All Celebrity. All Celebrity known as me within a few minutes and ensured I bought around the routine on that day. The end result is they created every thing A'OK. Really expert and qualified. Thanks Dale, John, Alex, and Garrett. I bought your magnet for the next time :) read more

I needed an additional business arrived at my house, "identify and restoration" my Air conditioning problem. Not just performed they NOT restoration the device, however they completely ruined it!! Using the assist and data of Celebrity, I managed to make an informed choice to change my whole Heating and air conditioning program. They spent the time to, not just the various techniques and choices, but the funding available options for me! I am just pleased to say they I needed my program set up last night!! The technicians had been courteous and expert throughout the set up and described every thing for me! I am just a lot more than delighted (and funky!) to strongly recommend All Celebrity!! read more

All Star had come highly recommended from several people, and we were thrilled with our service! They were able to come out just a few hours after we called, and instead of giving us a time window like other companies, they said 2:00, and John Baker showed up at 2:00. Our heater had stopped working, and we've had it fixed a couple times over the past 3 years by a different company. Turns out this was the same part replaced 2 years ago by that other company (the igniter). Hopefully we don't have problems in another couple years. John was kind and efficient, and the price was definitely right! We will definitely deal with them again in the future! read more

All Star Appliance was sent to me by my 2-10 warranty company because my A/C wasn't working. The tech DJ was the best, he went over and above to get the system up and running while explaining things to me so I would understand what he did and what I would have to do once he was gone. DJ was so polite, courteous and awesome at his job. He took pride in his work while asking questions to make sure he wasn't missing anything. I will use this company even if I had to pay out of pocket. This is a company that I would highly recommend and will use again. I thank you All Star for your service, we need more people out here like you. read more

We have regular system checkups with All Star, and they are great at making sure our heating and cooling systems remain in great shape. Last summer, they found a part on our HVAC unit that was close to failing and, even though the part wasn't one they stock on their trucks, the tech returned to replace it the very next day. This winter, we had a heating issue during one of the worst storms of the season, and again All Star was there promptly to help sort out our issue. Their technicians are competent, courteous, and very respectful of our home (always careful not to track anything into the house, etc). read more

We had a cold snap and the furnace gave out. The warranty company put us through to company called residential something or another, which called and said they can't make it out for another day. I took the day off to fix this issue as I have kids and needed someone to come out that day. I called the warranty company back and they said lets try All Star. All Star called me within minutes and made sure I got on the schedule that day. The bottom line is that they made everything A'OK. Very professional and competent. Thank you Dale, John, Alex, and Garrett. I got your magnet for next time :) read more

I had another company come to my home, "diagnose and repair" my AC issue. Not only did they NOT repair the system, but they totally destroyed it!! With the help and knowledge of All Star, I was able to make an educated decision to replace my entire HVAC system. They took the time to, not only the different systems and options, but also the financing options available to me! I am happy to say they I had my system installed yesterday!! The techs were polite and professional during the install and explained everything to me! I am more than pleased (and cool!) to highly recommend All Star!! read more