I came here for a massage about two years ago and it was amazing. Since then, I've tried several…read moremassage places around Pasadena and the SGV, but none compared. I finally came back to HM Warm Spa today and was reminded exactly why -- they're the best. I'll only be coming here from now on. My masseuse was Candy, and my mom had Denise -- both 10/10. Thank you to Amy up front for making the whole experience great too!

I can't believe this place has so many five-star reviews. My experience was very disappointing and…read moremade me question the quality of the massages they provide. I'm not sure if it was just the therapist I had or if this is the standard for everyone. The massage table didn't even have a cover sheet, the massage oil was not good quality, there was no relaxing music, and the room was very small. Instead of feeling relaxed, I felt uncomfortable the entire time. Unfortunately, the massage itself was not good, and I left feeling like it was a waste of time and money. I won't be coming back, and I can't recommend this place based on my experience.

I want to address an issue regarding my appointment last June 23, which I inadvertently…read moredouble-booked and failed to cancel. This was an honest mistake on my part. The front desk staff were understanding and indicated they would let it slide, which I appreciated, as I have not visited your establishment in quite some time. However, I recently noticed an additional $20 charge on my credit card for the double booking. While policies are in place, this is excessive given the circumstances. I'm willing to accept the charge, but I must express my disagreement. I am never going back to your business. To be clear, I was a generous tipper for your staff during my visit, yet that seems to have had no bearing on my overall experience. This has led me to reconsider my loyalty to your business. Numerous alternatives offer similar services, and their customer service is worth considering. You may have lost a long-term customer due to this incident. I hope you take this feedback seriously. Is your business really that desperate for $20?

I've been to a lot of massage places. Some ghetto. Some luxurious. But rarely do I actually enjoy…read morethe massage. Until now. My sister introduced me to this place but several of my colleagues have also recommended Beautiful Day. I have fallen in love! An hour massage here is like HEAVEN! From the moment you walk in, Dustin or Jason will happily greet you, have you fill out a quick form to circle all the spots you want focus on, and then they walk you to your massage location. I've had two different gals massage me and both are exceptional! I have zero complaints! Pressure was amazing, pacing was great, technique was perfect. I just love it. I took my mom today and she usually is like "meh" after a massage but after coming here, she could not stop praising them! It helped her sciatica so much! She said all the tension in her leg and head were gone! It's a small place but it's so clean, so welcoming, and so professional! The only thing I will mention is you need to leave early so you don't get caught up in Pasadena traffic. There is a parking structure nearby that has dedicated spots for Beautiful Day and it's like a 2-minute walk. I will be taking my mom and sister back here often. Thank you, guys!

I've been coming here for the past three years, and every visit has been an amazing experience…read more From the moment you walk in, the entire environment is incredibly relaxing, the soft lighting, warm massage beds, and cozy blankets create the perfect atmosphere to unwind. The best part, though, is my massage therapist, Merci. She is truly exceptional. She always takes the time to understand exactly what my body needs, whether it's relieving sore muscles, releasing tension, or simply helping me relax. Her attention to detail and skill make every massage feel personalized.

I've been a member of the Now Pasadena for almost two years and it's been the best investment in…read moreself-care I've made. The front desk receptionists are always welcoming and I love the ease of the parking situation. The products are great too...I bought the candle and room spray to try to duplicate the relaxing feeling in my home. The first time I went to this location I was randomly paired up with the massage therapist, Kia, and how lucky for me that I was! She is kind, calm and pleasant. I've been requesting her ever since that first time and sing her praises to my family and friends. She really listens to what my needs are and varies up her techniques to fit those needs. Whether it's adding the gliding cupping, hot stones, or just the now massage, I look forward to relaxing and resetting during my monthly 80-min massages. I will continue investing in me and booking with Kia!

I took my husband here for our anniversary, we chose to do a relaxing event. We both really enjoyed…read morethe whole experience. It was pretty quiet when we came (Sunday around 2:30). We purchased a groupon for 2 headspas for 75 minutes. They first analyze your hair follicles and recommend ways to prevent dandruff and oily scalps. Afterwords they take you to your room where they deep clean your scalp. We chose to include a massage with our experience which was a nice added bonus. When you're all done your hair is blow dried with products to enhance its health. What stood out to me the most was the clean rooms, clean floor ways and how my tech gently blow dried and brushed my hair (I have thick long hair). It made me feel extra cared for. The last spa I went to, did not want to brush my hair, nor was the experience relaxing. Definitely one of my top favorite spots! Will come back again.

I agree with the other 3 star review here. It's okay, but not anything special…read more Parking; Came at 530pm on a Saturday and had to park on the curb at Tierra Mia because the lot was full. Noise/Vibe: SOOOO incredibily noisy. I came in a minute before my appointment and the workers were frantic, running around and speaking anxiously and it wasn't a huge deal, no one was rushing them and they were still checking out the previous appointment. Then they asked me if I wanted to buy a gift card for a couple hundred dollars (it was my first time there???). Also tried to upsell while I was on the table and again at check out. This was the biggest thing. The whole point is to relax and even when I was in the room I still heard the customers and staff talk so loudly. Other places I've been to always have quiet signs and the staff also speak softly. The facialist was slamming boxes in the room and also had to refill the water twice (never had that happen ever) Facial: Was okay. Average products. She used a suction thing and rather than drag it on my face she tapped it and pulled at my skin. She also caught my nose ring after I told her I had one and she was like "oh it hurts?" and I was like yeah when I have something pull it hurts. She did do extractions which was nice but said the time would come off my massage, which I did appreciate about the communication. If I needed an "emergency" facial, maybe. Otherwise I'd just drive to Wi Spa or Korea town and get the whole vibe for the same $100

Typical rub and tug happy ending massage parlor , cute ladies but they always rotate I've been a…read morefew times . Decent massages just depending on the provider you receive. If you're a woman I'd recommend you don't come here as it is catered more to men if you know you know. Only thing I dislike is the therapists all tend to leave the room often and always talk through the door with each other all the attention isn't on you . Overall it's a decent massage place clean and relaxing . $60 hour and up charge for extra services . Sometimes I'm not in the mood but they still try to upsell you and they seem to get upset If you don't want happy ending .

All I can say is, OMG! My friend surprised me with the gift…read more of a massage after a rather stressful work day, as well as that I cycle to work every work day AND I work out and haven't had a professional massage in years. I was very achy and sore before going here. First of all: Very relaxing setting. I don't know the massage therapists name, but he did such a tremendous job getting all the soreness out of my muscles. When I left the place I felt like a brand new person! I'm sure I'll sleep like a baby tonight and in the future I'm going to have to keep going to this place. I you need a great massage this place really is the way to go. Best one I ever had in my entire life. I highly recommend this spa.

The people here are so kind and respectful I feel very safe. The prices are very reasonable and I…read morealways leave feeling relaxed. Since moving to Pasadena this has become my favorite place to get a massage! I would definitely recommend this place

Ana Rodarte!!! I had the pleasure of getting treatment from her. My wife booked an appointment for…read moreme because my shoulder and neck was hurting a lot. After the first session, I was 75% recovered! She's by far the best therapist I've had in a long time. Here are her skills: She is VERY good at finding trigger points. She finds them and destroys them. She has a deep understanding of how the muscular system works. She knows how long to put pressure on a trigger point. She's friendly and easy to talk to. Overall, I'm very satisfied with the session and would recommend her to anyone who needs pain relief therapy.

Came here for the first time yesterday and had a great experience! I got the sacred simplicity and…read moreit was exactly what I needed. My masseuse, Barbara, really paid attention to the knots on my shoulders and made sure to address it throughout my back and not just my pain points. It helped me realized that everything was connected! It was truly a full body massage from head to toe and was really relaxing. The room is nicely dim with some light music and they were quick to get me in. They also offered me water/tea. There's a lot for parking as well, would recommend!

I found them on Groupon, and had a great 90 min Swedish massage today by Mina. I'll definitely…read morerecommend this spot to friends. The value is incredible, I'm so glad I decided to book an appointment today (which was also very easy by calling their number). If you pay in cash, it's a few dollars cheaper than paying by card

DO NOT COME HERE. I bought my fiancé a 90 minute massage through Groupon for our anniversary hoping…read morethis would be a nice, relaxing experience and it was quite the opposite for him. Upon arrival, he had weird vibes about the place. No one spoke English so there was no clear direction and communication. His masseuse just pointed to a room so he entered and was left for a few minutes. Again, because there was no communication, he was thinking "Do I undress or what is happening?" As the service began, the massage was extremely rough, like putting DIRECT pressure on the spine. To the point where it was very painful and not even remotely enjoyable. The craziest part to me was that my fiancé felt uncomfortable because his masseuse was only using one hand because she was using her other hand to be on her phone calling people. HUH??? How unprofessional. I was baffled to hear this. Then the last half of the massage it seemed like she was simply rubbing just to pass time and not actually massage. If you are looking for even just a HALF decent massage, do NOT come here.

Coming to Shiatsu of Pasadena is always a treat! Very welcoming & helpful staff. Well-decorated &…read moreclean space. Prices are also reasonable for such a quality spot in Pasadena. They even serve hot tea & dark chocolate post massage. Bathroom available for customers & ample street parking.

I never leave reviews. But wow, thank you. I had Nana, and…read moreshe was the best massage I've had in Pasadena. There's other great places in Pasadena but this is #1 for me now.

Lisa is the healer in pasadena. Does she job very well, and…read moreif you are looking for healing or pain relief, this is the one. Best bang for the buck and i only go here for relief. Dont exhaust her though,other workers here are pretty good too. But lisa is my go to woman.

I had an amazingly relaxing time with Sophia as my masseuse. She knew how to get certain pressure…read morepoints to help release the pressure. The atmosphere is very zen and the heat pad helps loosen the muscles as well.