I found them on Groupon, and had a great 90 min Swedish massage today by Mina. I'll definitely recommend this spot to friends. The value is incredible, I'm so glad I decided to book an appointment today (which was also very easy by calling their number). If you pay in cash, it's a few dollars cheaper than paying by card read more

DO NOT COME HERE. I bought my fiancé a 90 minute massage through Groupon for our anniversary hoping this would be a nice, relaxing experience and it was quite the opposite for him. Upon arrival, he had weird vibes about the place. No one spoke English so there was no clear direction and communication. His masseuse just pointed to a room so he entered and was left for a few minutes. Again, because there was no communication, he was thinking "Do I undress or what is happening?" As the service began, the massage was extremely rough, like putting DIRECT pressure on the spine. To the point where it was very painful and not even remotely enjoyable. The craziest part to me was that my fiancé felt uncomfortable because his masseuse was only using one hand because she was using her other hand to be on her phone calling people. HUH??? How unprofessional. I was baffled to hear this. Then the last half of the massage it seemed like she was simply rubbing just to pass time and not actually massage. If you are looking for even just a HALF decent massage, do NOT come here. read more

First time at this place, found them at Groupon, I was looking for a great massage spot closer to me, I tried this place but didn't have a good outcome. -I called asking if they have parking and I was told to pay $3 parking and they will reimburse me but instead I was charge $3 credit card fee. -appt was at 7:30pm started at 7:45 made us wait Massage started at 7:50, then 10 mins later she turned the fan on because she feels hot but it was hitting my back, she was massaging my back with oil and I feel cold. I have to tell her to turn it off -she got up three times the whole time while she was massaging me to attend clients at the reception. -walking, running, carts being rolled or pulled is what I mostly hear upstairs which turned out to be another business. not relaxing! -she asked me if I want hot stone and scrub when it's clearly stated in the Groupon that they are included! Very frustrating! I came here to relax but that is not what I experienced. Never again. read more

Crystal Massage & Skincare - Massage Near Me - Pasadena, California

Located near Old Town Pasadena on Colorado Blvd, you might miss Crystal Massage if you aren't walking the street to see the sign. A small door with a business banner leads you through a door to the upstairs business. By suggestion from a friend, my husband and I claimed a Groupon for 60 minute couples massage. We were led to dimly lit room right off the reception desk. We were given a few minutes to undress and get under a towel on the massage table. It was nice to face each other and experience this massage together. We were given the full treatment including a full body massage, hot stones, scalp massage, and I had a petite woman use all her weight to get all my knots out. Our massage therapists were extremely careful and attentive. We were each asked several times if the pressure level was ok for us. We left relaxed and satisfied with our services. Would love to treat read more

Crystal Massage & Skincare - Birthday couples' massage - Massage Near Me - Pasadena, California

Watch out for the Groupons Deal. This place can be bad depending who you get. My husband I did the couples massage 1 hour Groupon deal with aroma therapy, hot stones and body scrub. The couples room was really small. My husband's masseuse was LEE - he was GREAT! He did all 3 and my husband felt great after. My experience was horrible and uncomfortable. Mine was a waste of money. I had CHERRY. She is the person with short curly hair and thin. She never asked about the pressure I prefer, maybe she didn't speak a lot of English? Most of the time it was too light, except for the part when she was digging her elbows in my back. She didn't know the right spots to massage. The worst part was when she massaged my legs. Instead of uncovering one leg at a time, she flipped the whole sheet up exposing my whole butt and put on the oil straight on my legs while it was cold, rather than warming the oil up in her hands first. She also leaned on a part of my head/hair while I was faced down to massage on of my arms. That was so awkward. Most masseuses will gently placed your arms back after they're done with them - she tossed my arm down. I never got the hot stones and she didn't massage my feet. The only part I enjoyed was the body scrub- (FYI they'll only do your back and back of your legs) and the 1 minute scalp massage was ok. Giving 3 stars only because of Lee. read more

BAD, BAD, BAD!! I had such a horrible pain in my neck and back after their 60 min massage. Super painful massage. Felt like an abuse to be honest. IF this is what Chinese massage is supposed to be, I won't choose that type of massage next time. read more

I discovered the spa over a Groupon deal and I'm so happy I followed through with it. I got a great deal on a couples 60 minute Swedish massage with body scrub and hot stone. It was incredible and so relaxing. I felt like a new woman after the massage. I felt safe to be massaged by women and to have a woman atmosphere. These ladies put in work. I had some deep knots that they undid. I cannot wait to come back . I will be recommending this place to my friends and family. read more

Disappointing Experience - I booked a 60-minute foot massage for $45 and confirmed the appointment ahead of time. When I arrived, it was clear the front desk wasn't aware of my booking, but after a short wait, they were still able to take me, which I appreciated. I confirmed again in person that I was there for a 60-minute foot massage for $45. The space itself didn't look like the photos on their website or Google Maps--it's more basic. The massage was actually nice, but the person giving the massage was also handling the front desk, so she left the room a few times during the session. The massage started at 6:15 and ended at 7:02, and even generously accounting for the time she was out of the room, it was closer to a 45 minute massage at most. To make things more frustrating, I saw her write down that the massage was from 6:08 to 7:08, even though I was already dressed and paying by 7:05. I used Google Translate to kindly explain the actual timing and said I would pay for 45 minutes instead. After some back and forth and her calling someone for approval, I was charged $35, which felt fair. I still left a 25% tip, but the whole situation felt more stressful than relaxing. The massage itself was ok, but I wouldn't go back. The lack of clarity around timing, the language barrier, and the overall experience made it more trouble than it was worth. If you do visit, I recommend keeping an eye on the clock. read more

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My husband and I had our appt on Sun, 3/31/2024 at 3:00 PM. It was a little hard to make the appointment since we had to call at two different times (since they were not picking up) but once they did, we easily picked our appt date and time with no issue. I purchased a Groupon for 60-Minute Couples Body Massage with Hot Stones, Aromatherapy, and Body Scrub (Groupon price $135, I paid $94.50 since I waited for the 30% off Groupon sale lol) + cash tip after the appt. Experience: I had a wonderful time and enjoyed my massage. My husband and I both have standard desk jobs and can always use a massage to break down all that tightness. My shoulders are also constantly extra tight from the commute to work and from just sitting in front of the computer all day lol. We shared a room and two ladies came to massage us, who spoke English. They utilized the full 60 minutes and had the right amount of pressure. My husband at one point fell asleep and I couldn't help but chuckle to myself. They used coconut oil (I believe..at least that's what I smelled) and since they did a wipe-down, you don't leave feeling too oily but definitely moisturized. I was quite impressed with this place since I never really 100% am satisfied with my massages, but I have nothing critical to say! Location: The shop is a little confusing to get to. It's located on the second floor right above Nouri Rugs, but there was a sign right outside. You walk through the door, walk up the stairs, and you go through another door labeled 'care, skin & massage.' Parking: We parked and paid in the nearby lot, but didn't realize it's the lot right next to Urth Caffe. You can also try to find street parking. I'd definitely consider coming back. I enjoyed my experience here and hopefully, they continue to offer some promotions! read more

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Honestly one of the best massages I've had in a long while. Staffing were very nice and polite. The masseuse checked in frequently about the pressure. Also, the body scrub was amazing! read more

Best full body massage I've ever had, hands down! Even better than the ones I've had from (B**rke Wms) down the road. Ask for Anna, tiny but mighty. read more

Tina was amazing! I went for a 90 minute massage with hot stones, aromatherapy, and body scrub and I left feeling relaxed and at peace. The ambiance is comforting, music is low and calming, a very relaxing experience. read more

Linda gives a phenomenal foot massage! She did such a great job, the right pressure and places! She was also super accommodating and kind. They have 4 locations so make sure to specify where you'd like your make your appt. I had called just prior to coming in and asked the gentleman who answered my call if they do just foot massage without the body component and he said yes to come right in. He didn't ask which location and I didn't know that they have multiple locations. When I arrived, they didn't have any set up for just a foot massage (ie those big lounge chairs) other than laying on a table which I can't since I'm pregnant. Linda could've turned me away but instead she was so accommodating and got foot stool out with a pillow in order to accommodate me. I sat in a regular chair but that's ok, I was so appreciative and still enjoyed the massage because her hands are magic! $50 for 60 min foot massage. I'm looking forward to returning for a full body massage in the future. See other reviews for how to find the place. Street parking 2 blocks down on Cordova is free for 2 hrs and I'd recommend that instead of the 1 hr street parking because the meter maids in Pasadena are super strict and circle frequently. read more

Went for a Groupon 30 min massage and scrub. I don't think I was cut out for the Swedish massage bc it left me sore afterwords by my left shoulder and tailbone. I did enjoy the scrub a lot more! I am an average small Asian and had a lady massage me. Her strength was for sure there, I felt pressure was hard and she had to soften it 2x bc I was tensing up. Even with her lightening pressure, I still felt pain and not sure if it's bc I had a lot of knots, but definitely not getting a Swedish massage again. Will prolly try other type of massages instead. Also there was not much communication bc of language barrier which I think would have been so helpful to better the experience. Staff was very friendly and nice besides my soreness. read more

The environment is nice, with both body and facial massages. I experienced a full-body massage, which was really from head to toe, with good techniques. The room was also warm and quiet, with some light music. The lady massaged quietly throughout the whole process, occasionally talking about some meridian issues, unlike other places where people kept finding things to talk about. The whole process was very relaxing. In short, it was a good review and highly recommended! I will comeback with the carystal massage. read more

Crystal Massage & Skincare - Massage Near Me - Pasadena, California

Never AGAIN! The woman and man that gave me and my husband massages were not professionals. The repeated simple rubbing movements ..like as if they didn't know what else to do for the hour! They were horribly rough and my husband and I had to tell them to be softer multiple times. The lady elbowed down my spine like what the hell?!?! It was not relaxing it was awful. I pained through it till the end cause I knew I wouldn't get my money back $121!! And the worst part is I bought this deal on groupon for my birthday present. My husband said the man who rubbed him had calluses and it felt like rocks on his skin. And the package said online it included aromatherapy but there were no significant scents in the room we were in. :( no menu of which scents we liked or anything ! Please do not waste your money or time. read more

I have been to Crystals Spa for massages many times and every time it has been great. We will be back. I highly recommend it, great massages and a great place to relax. read more

One of the best massages of my life! Can't wait to go back for Linda! A little hard to find, but it's on the second floor! read more

Very easy to make an appointment. Just call them. Full body massage was perfect and they will focus on areas you need to focus on most when you tell them. If you prefer a male or female therapist, you need to mention it prior to your appointment. Ask for Linda or Owen! read more

Very dissatisfied. Middle of my 30 minute massage girls phone went off. She placed it next to my head and responded to her text while still trying to give me a massage. People come to relax and disconnect when getting a massage. read more

It's a excellent service I've got to therapist ANNA . TWO THUMBS UP for her .she has a healing hand , my pain at my lower back is gone in an hour massage . The place is clean and reasonable price. I can't wait to book and see therapist ANNA. Thank you so much ANNA. read more

Very clean and relaxing place! Masseuse is experienced and Massage was incredible! Will be back again!

I am so glad i came here they are incredible super friendly and will have you feeling super relaxed I definitely will be back again thank you guys! read more

Bad service and worse massage I've ever got, I'm surprised it has 5 stars, Me and my wife chose it because it was her birthday & we thought a 5 star review would be true but I guess we were wrong ... The massage was excruciating and I told the them multiple times to ease up, seconds later would go back to being too rough & When it came to the hot rocks They did not let any cool down before carelessly throwing it on my back and it burning my skin ... So yes the experience here was pretty bad I don't recommend it for anyone! read more

Yuyu and Ella are phenomenal. We were asked our pressure preferences, and they did not disappoint! We took advantage of the Groupon deal for 60 minutes couples massage. It includes deep tissue, aromatherapy, hot stones and body scrub! We are definitely going to be regulars here. I would follow Yuyu and Ella wherever they go! Thanks for another great experience! read more

Great massage. I'll be back for more! Make sure to check Groupon for deals as they offer many for singles or couples. Highly recommend the hot stones and body scrub your skin feels amazing after. Thank you read more

Crystal Massage & Skincare - Massage parlor - Massage Near Me - Pasadena, California

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Hole in the wall massage parlor along Colorado! We got a couples massage with hot stone and scrub and it was amazing! Very spacious place. I'll surely be back. read more

I took my wife and we both had the couples massage. I had Selina and my wife had Tina. We both enjoyed our massage and they did a great job. Looking forward to our next one. read more

I'm one who suffers from migraines. Swedish massages is really the only way for it to go away. I called to check availability and they took me right in immediately. I'm never really satisfied with the massages I get. But, I walked out the spa with out a migraine and so relaxed. The massage was great. Perfect pressure and very clean office! read more

Linda was the best!!! Me and my friend came to get a massage for her bday and boy was it the right choice!! I am so relaxed! We got the hot stone Thai and body scrub for two and it did not disappoint!! Thank you so much! read more

I had a massage from a therapist named Yoyo, she didn't speak English well but holy smokes does she know how to massage. I saw their sign walking past their place in Pasadena while on a 2 day trip for the rosebowl. We're from Hawaii and get massage regularly. This was probably the best massage I've had in my life. So good. Ask for Yoyo, you won't be disappointed. read more

Amazing prices! Phenomenal services! Me and my friend went for my birthday and they ate it up!!!! I will be back real soon!

Amy gave me an excellent, deep massage, she is very strong. If you want her to go softer just let her know and if you want her to focus on certain areas, try to tell her before you start or point to the areas you want. read more

Gina was professional and knowledgeable about massaging and listens to customer needs attentively. Highly recommended

GREAT massage. Got 3 of us in on a holiday with no problem. Relaxing and worked out all the knots.

I had a great time at Crystal massage! The masseuses were extremely nice and understanding even though we were running 15 min late to the massage. The massages were nice and relaxing and I'd definitely come back again! read more

I enjoyed my massage very much.. one of the best massages i have gotten. Lovely place, amazing massage.. highly recommend this place

Im very conflicted about this experience. I had received a Groupon for this establishment as a gift since I had been very sore after my surgery recovery. the employees don't seem to speak much english which isn't a problem per se- but did make communicating my needs and goals for my experience challenging. The masseuse who checked me in didn't seem to understand my Groupon and took my phone from my hands to refer to while he loudly called his boss and they discussed. The decor was...kinda ugly. Thankfully massages aren't a visual event. The greatest complaint was that the entire building was an echo chamber so i could hear every phone call, conversation and apparently upstairs Zumba/track and field meeting with great clarity. The coupon was for a sixty minute Swedish body massage with hot stone, aromatherapy and body scrub. There was no aromatherapy unless the scent from their generic lotion was meant to count. Usually im presented with options like lavender, bergamot, peppermint etc thats popped into a diffuser for the duration of the massage. Oh well. The massage itself was incredible. It's the only part of the experience that warrants a star rating above a one. The pressure was just right and luckily the part of my body affected by my recent surgery was on my ribs which aren't touched during the massage and i could tolerate lying down on my stomach. Everything felt incredible. It was through massaging my noggin like a ball of dough to an almost ticklish foot massage. Now for my problem. While I accept accountability for my lack of preparation this next encounter made me feel very awkward and uncomfortable. I'm a 25 y/o girl from LA. I have never been to a single establishment where i couldn't tip with card, paypal, zelle, cashapp, or venmo. The only method he would accept was cash and I don't carry cash for my safety. So I said I could pop down to an ATM so I could tip him. His response was "ten dollars, ok? Tip me ten dollars" which caught me a bit off guard. I have never been told how much to tip before. If my understanding of the word Tip is correct it is an optional courtesy to express gratitude for a job well done. The amount is dictated on the value of the service and the experience of the recipient. but to be told ((in a snappy demanding way no less)) that i had to leave a specific tip caught me off guard and made me feel a bit irritable. Especially since was originally going to tip him $20! I checked maps and the closest ATM was a six minute walk so i said "okay I'll be back in 5-10 minutes" which prompts him to then say "five...five minutes". Like...what the hell?? Are you going to pull out a stopwatch and time me?? Super weird and unprofessional. So now I'm busting my ass and running unprotected crosswalks to get him his precious $10 tip before the clock runs out. I was feeling so relaxed from my massage but now the vibe is all ruined as I'm scampering back to the spa where he is standing outside scanning the street looking for me to collect his gratuity. I was so off put by it i considered making a break for it and keeping my ten but i decided against it. I wont be returning. Im positive there are masseuses of equal quality and superior professionalism. read more

Excellent massage!!! I was so relaxed that I almost fell asleep. I feel so much better and I will be returning on a regular basis. Clean and friendly staff. read more

On street level, this Pasadena massage spot appears to be a hole-in-the-wall, but after ascending three short flights of stairs one finds himself in a much more spacious area. Ana is an excellent massage therapist--full of strength in her fingers and hands when necessary, and more gentle and soothing when called for. She exhibited a very intuitive approach throughout our session, and exuded kindness and warmth. Staff, including the owner/manager are all very nice and welcoming. read more