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    Crystal Massage & Skincare

    4.2 (42 reviews)
    Closed 10:00 am - 10:00 pm

    Services - Crystal Massage & Skincare

    Therapeutic massage

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    Reviews With Photos - Crystal Massage & Skincare

    Jennifer G.

    Disappointing Experience - I booked a 60-minute foot massage for $45 and confirmed the appointment ahead of time. When I arrived, it was clear the front desk wasn't aware of my booking, but after a short wait, they were still able to take me, which I appreciated. I confirmed again in person that I was there for a 60-minute foot massage for $45. The space itself didn't look like the photos on their website or Google Maps--it's more basic. The massage was actually nice, but the person giving the massage was also handling the front desk, so she left the room a few times during the session. The massage started at 6:15 and ended at 7:02, and even generously accounting for the time she was out of the room, it was closer to a 45 minute massage at most. To make things more frustrating, I saw her write down that the massage was from 6:08 to 7:08, even though I was already dressed and paying by 7:05. I used Google Translate to kindly explain the actual timing and said I would pay for 45 minutes instead. After some back and forth and her calling someone for approval, I was charged $35, which felt fair. I still left a 25% tip, but the whole situation felt more stressful than relaxing. The massage itself was ok, but I wouldn't go back. The lack of clarity around timing, the language barrier, and the overall experience made it more trouble than it was worth. If you do visit, I recommend keeping an eye on the clock.

    Menu (as of March 2024)
    Diana L.

    My husband and I had our appt on Sun, 3/31/2024 at 3:00 PM. It was a little hard to make the appointment since we had to call at two different times (since they were not picking up) but once they did, we easily picked our appt date and time with no issue. I purchased a Groupon for 60-Minute Couples Body Massage with Hot Stones, Aromatherapy, and Body Scrub (Groupon price $135, I paid $94.50 since I waited for the 30% off Groupon sale lol) + cash tip after the appt. Experience: I had a wonderful time and enjoyed my massage. My husband and I both have standard desk jobs and can always use a massage to break down all that tightness. My shoulders are also constantly extra tight from the commute to work and from just sitting in front of the computer all day lol. We shared a room and two ladies came to massage us, who spoke English. They utilized the full 60 minutes and had the right amount of pressure. My husband at one point fell asleep and I couldn't help but chuckle to myself. They used coconut oil (I believe..at least that's what I smelled) and since they did a wipe-down, you don't leave feeling too oily but definitely moisturized. I was quite impressed with this place since I never really 100% am satisfied with my massages, but I have nothing critical to say! Location: The shop is a little confusing to get to. It's located on the second floor right above Nouri Rugs, but there was a sign right outside. You walk through the door, walk up the stairs, and you go through another door labeled 'care, skin & massage.' Parking: We parked and paid in the nearby lot, but didn't realize it's the lot right next to Urth Caffe. You can also try to find street parking. I'd definitely consider coming back. I enjoyed my experience here and hopefully, they continue to offer some promotions!

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    2 years ago

    Very clean and relaxing place! Masseuse is experienced and Massage was incredible! Will be back again!

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    2 years ago

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    2 years ago

    Amazing prices! Phenomenal services! Me and my friend went for my birthday and they ate it up!!!! I will be back real soon!

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    2 years ago

    Gina was professional and knowledgeable about massaging and listens to customer needs attentively. Highly recommended

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    3 years ago

    GREAT massage. Got 3 of us in on a holiday with no problem. Relaxing and worked out all the knots.

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    3 years ago

    I enjoyed my massage very much.. one of the best massages i have gotten. Lovely place, amazing massage.. highly recommend this place

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    Review Highlights - Crystal Massage & Skincare

    Linda could've turned me away but instead she was so accommodating and got foot stool out with a pillow in order to accommodate me.

    Mentioned in 4 reviews

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    Facile Dermatology + Boutique

    Facile Dermatology + Boutique

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    I honestly can't speak any higher of Xochitl! I've been seeing her yearly for maybe like 4 years…read morenow for filler and now botox, and she's truly amazing at what she does. I feel comfortable asking questions and even trying new services because of her attention to detail and welcoming/kind personality. Worth every penny!

    I always love coming to Facile, located in The Commons, a cute area in Pasadena next to…read morerestaurants and shops, is one of the best spa experiences I've ever had. They offer a range of treatments including facial cosmetics and top notch facials. Everyone that works there is professional and excellent at the service they provide. The store itself is clean and modern, and has a calm vibe that's always kept immaculately clean. I've had the privilege of esthetician, Jenna do a few facials and skin treatments for me this year. Not only is she very knowledgeable about different skin concerns, and facial products, so goes into each facial with care and intention. She goes above and beyond to make the experience feel special from start to finish. From cleaning the face, to a gentle touch extraction, applying a hydrating and calming masks, using only top of the line products. My favorite add on's are the diamond glow, derma-planing and red light. Jenna efficiently provides these add ons for the best results within the facial time. She also has a skilled touch with the face, neck and shoulder massage. Leaving after her facial, you'll not only feel pampered and relaxed, but also loving the results. Each time afterwards my skin is super smooth, glowy and my pores and dullness diminish. It is a real treat / self care expense that is highly worth it. I highly recommend Jenna to do your next facial at Facile for the best possible experience and results. Also check her out on IG if you're curious! @esthie.Spinelli

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    Cheeks + Co

    Cheeks + Co

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    I guess my experience here was...fine? But for the price, I would expect better than fine, so I…read moredon't think I'll be back. My skin looked glowy for the rest of the day, but I woke up to no discernible difference. I'm not looking for miracles, but facials I've had in the past I can see the after effects of for at least a few weeks. Some turn-offs: -I could hear someone having a word-for-word, extremely loud conversation nearby the entire time -the neck/shoulder massage portion felt rough. I wasn't asked how the pressure felt once. -after the facial, I was immediately upsold to purchase skincare. I had to ask about the prices. I was also gently pressured to sign up for a monthly membership immediately, which is kind of wild for a first-time experience. I'm definitely looking for an aesthetician to form a regular relationship with, but I don't think this place will be it.

    I booked a facial at Cheeks + Co Pasadena after a friend recommended it, and wow, what a gem! From…read morethe moment I walked in, the vibe was clean, modern, and so relaxing. It even smelled amazing. Even the bathroom felt luxe and thoughtful, which says a lot about the care they put into the space. My esthetician was wonderful. The whole experience felt pampering and soothing, even the extractions (yes, you read that right!). My one teeny tiny wish is that I would have loved more explanation as she went along about the products and steps being used. I would have happily splurged on skincare to take home if I had known what was on my face. That said, my skin was absolutely glowing when I left. It felt refreshed, hydrated, and just happy. Dehydration is usually my main issue, and this facial hit the reset button. Other little details I appreciated were the super convenient parking structure across the street. That's always a plus especially in Old Town Pasadena. Bottom line: if you are into self-care and skincare, this is your spot. I will definitely be back for another facial, maybe even to try a different treatment next time.

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    Skin Laundry - Pasadena

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    TLDR: give it a try! It's a great introductory to laser skin treatment. Do not expect overnight…read moreimmediate results. Staff is great! Don't be late! Let me preface by saying my skin is already pretty good; concerns are light acne scarring and large pores. My skin is clear and smooth for the most part thanks to my acne meds and receiving facials from an esthetician years prior to combat my acne. I saw the ad on Facebook for the first facial laser treatment to be 50$ and figured why not! Seems like a good deal. I was required to fill out medical information prior to my appointment which is standard, I've gotten a laser facial before (4 years ago now at a different place) and they want to make sure whatever you are on medication wise doesn't interact with the treatments. I received text reminders about my appointment and the day of I received a text with instructions on where to park and where they were located. I am familiar with Downtown Pasadena and know it can be a little busy so I made sure to get here early! The place itself is a small office so I can see why being on time is important. The interior was welcoming, the front staff was friendly, the decor is lively with semi private seating areas to have your consultation. I met with Dailee for my consultation and she was really sweet, informative and easy to talk to. She went over the treatments they offer along with membership promotions, it did not feel pushy at all. Bilal was my nurse. He was also informative and efficient in going over what the treatment would do, how it would feel, and how to care for my skin afterwards. Both Dailee and Bilal were upfront on treatments needing to be consistent to see a major difference. The laser treatment itself was very quick and painless. I have tough skin and it just felt like a hot compress was being wiped over my face. Afterwards Bilal rubbed in serum and SPF so I was good to go! For the next 24 hours gentle cleanser, gentle moisturizer and minimal sun contact. I am not able to commit to the memberships or consistency needed so I did not sign up. I also have skincare I already like using so I did not purchase any products. I do appreciated the information on products, treatments, and promotions they offer though, nothing felt pushy. I will absolutely be back to do a more intense treatment for my face and neck.

    I got a 3 month package last year during their promotion. Sadly, the sessions didn't do much for…read moreme. I was hoping laser treatments would help with my rosacea. I wasn't trying to treat wrinkles or remove freckles. If anything, the laser worsened my rosacea and made my already sensitive skin more sensitive. The receptionists/sales ladies were always very friendly. However, the main issue I had was the inconsistency with expertise. I had a different technician at every session and received very different information and advice. One technician literally refused to laser my face that day because my skin was already agitated, whereas previous technicians proceeded anyway. Some technicians (including some receptionists) strongly suggested the "duo" treatment, which ended up aggravating my skin and resulted in a couple of surprise zits. Interestingly enough, the technician at a later session told me I should NOT get the duo as it would be too much for my skin and I didn't need it. Inconsistencies. Case in point. So, while I don't think this business deserves a one star review, I do agree that it's definitely not for everyone. I also really disliked being asked to tip at the end of every session. Despite the initial promo, the treatments were still quite expensive. Call me the cheap a-hole all you want, but I never did leave a tip. I didn't get any results. I also don't tip my dentist and those cleanings require more skill.

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    Skin by Fatima

    Skin by Fatima

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    Skin by Fatima is PHENOMENAL. She was patient and provided…read morevery sanitary work considering all the precautions needed for COVID. Her whole station for facials was very clean and she was very personable and professional. I felt very safe. I HIGHLY recommend. You can tell she cares for her clients and herself including her passion for facials. 10/10 will be back and referring my friends and family to her! Thank you FATIMA! Xo

    Alright guys... look no further cause Fatima is the best! I had pretty bad cystic acne when I first…read morewent to her, and my face was just red and inflamed. I felt so self-conscious... all I wanted to do was hide my face with a baseball cap and cover it up with makeup. She was my last hope cause I felt like I had done everything from trying different products to seeing a previous esthetician before her (she wasn't as helpful). So I had just about had it with my skin and I was starting to believe that I was just going to have to deal with my skin as is... Until I saw Fatima, she gave me advice on what products would best benefit my skin type and was helpful every step of the way! She texted me products that were within my price range and even gave me some health and diet tips to help balance out my skin. I immediately made a trip to Sephora to buy the products that she recommended me and I'm not even lying guys... within a WEEK my skin was looking and feeling so much better. It just made me realize I was using all the wrong products for myself and not being as conscious as to what I was putting into my body through food. To this day she constantly checks up on me and asks how my skin is doing and if I need any new products. She's the best and cares about ever single one of clients. If you have a chance definitely check her out! She made me feel comfortable about being in my own skin again, and if you guys have dealt with acne then you know there's no better feeling than gaining that confidence back Pictures are about a week apart!

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    Crystal Massage & Skincare - massage - Updated August 2026

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