Always great service. Been coming here from almost 2 years. Always professional. All the ladies work hard to please their clients.

We received the best messages ever at I Massage and Wax in Pasadena. The overall experience exceeded our wildest expectations in physical and therapeutic healing. The vibe is spa like soothing and meditative. My masseuse Nicole is like a highly skilled surgeon trained in the Ancient Oriental Healing arts. She listened to my body and my sighs. I was in awe as her hands searched out, discovered, and ran out all my hidden pain bodies. Nicole brought me to tears and laughter. I was thoroughly pleased and highly anticipate an early return visit. Me and my wife and I scored the message on par excellenté. Remember when you go, tell them OMAR sent you and asked for Nicole. read more

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I was a regular here (once a month for facial / massage ) since they opened. On my last 2 visits, I was accused of not paying. I paid via venmo. I reached out to Irene and Jenny has tried overcharging me twice. read more

A friend told me about this place so I went this morning. I had the 70 minute stone massage for $60 and it was awesome. Jenny was my masseuse, she gave a very strong massage and was very thorough. The room was neat, clean, and smelled good. This is a great bargain for what they offer and they have several massages to choose from. read more

Lily did my 70 min massage with hot stones and scrub promo $65 + tip....she was excellent! She did some deep massage work in my upper back and really worked out some awful kinks. Her effort and technique are up to par with much more expensive places (Burke Williams) I have visited in the past. Many massage places in Pasadena feel like a lotion rub down and her work is the opposite. She is strong and actually works deeply in your problem areas. despite a slight language barrier we communicated just fine. The place is clean and they saw me immediately even though I only called 15 mins ahead. You can pay with cash, card, Venmo so that's great. Parking is super easy in the rear. I appreciated the heat lamp! First time I had one during a massage. I felt like a rotisserie chicken from Costco but I'm that person that's always cold during massages. I'm also thankful for the extra hot towels she used to wipe down my back after the scrub. The hot stones are always good in my book, but truly it's Lily that really cares to pamper her clients that makes me want to come back. read more

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Best massage in LA. Affordable, clean and truly amazing. Kelly is the best therapist I've ever had. Truly.

Terrible place with terrible massage. Can never ask for the same person 2x in a row, and if you book an appointment in the morning, they don't leave the heat on, so the room is like 50 degrees. And for some reason, even tho I was freshly showered, they keep the stupid sheet over your back and shoulders and act like you're dirty, and only massage you over the sheet. Terrible place. After a good experience the very first time, I came there 3 more times after trying to recreate the good experience I had the first time. Every proceeding appointment was worse than the last. Save your money. read more

I just love the cute pink vibe in here!!! This is my go-to spot now. Room is clean. The masseuse always ask if i'm ok. I get to shower and that's the best part!!!! read more

I Massage & Wax - Massage Near Me - Pasadena, California

The massage itself was fine. Until she came to my scalp and hair. I'm used to Chinese style massages where they massage your face and scratch your scalp, usually ending with gentle tugging on the hair. This masseuse scratched my scalp so violently, it was still sore the next day. She yanked my hair so hard, she literally pulled whole handfuls from the roots. Ive lost so much hair, it makes me want to cry. And I know it's not normal shedding because the roots are still attached to the hair. Another con - the therapist answered a phone call during my massage and frequently left the room without preamble to talk to coworkers. I could also hear everything the people camped out on the sidewalk outside were doing / saying. They can get rowdy and one even banged on the glass aggressively during my time there. Not very relaxing. Finally, I'm not confident in the sanitation or the legitimacy of this place. The masseuse accidentally touched my eye at when she was moving to the head massage. I spent the rest of the time internally worrying about catching conjunctivitis. Not relaxing. She didn't acknowledge touching my eye, much less ask if I was ok. Just imagine, for a second, your fingers on a stranger's eye. Is that not weird?! Unsanitary? Not what I would expect from a trained, licensed masseuse. I've never had an issue like this at any other massage and I'm not a novice. This place isn't even that affordable compared to other places in the SGV. There are much better and cleaner establishments to visit. read more

I Massage & Wax - Nonstop hair loss since visiting IMassage - Massage Near Me - Pasadena, California

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I advise to read fully before booking. This place is solid for the price, especially in a world of inflation/post pandemic, all services are reasonably priced to match what you're getting. This service is straight up, by that I mean when you enter they don't make you fill out a form, ask for your email, etc. they don't even ask for your name! You are here for a massage and nothing else matters. "Here is the money for the service", the rest does not matter. If you expect to be treated like royalty, go spend $200 at Burke Williams. Below are some pros and cons Pro's: -Quality Massage for the price -Masseuse knows what she's doing (Jenny) -You get massaged the FULL time of what you paid (unlike places like Massage Envy that say 60min but is really 50min) -Friendly staff Con's: -no bolster under your ankles so your knees might start to hurt a bit -can get a little cold at times when body parts left exposed Pro or Con: No consultation, which some might not like since you don't have a chance to explain what's bothering you or what body parts you want to avoid. Although I personally don't mind it as all you have to do is speak up! All in all, you will get your moneys worth, just come in with the expectation that you are paying for a massage and that's what you're getting, no water, no juice, no do you want a membership/small talk. Parking is also excellent as they have their own lot in the back. read more

From the moment I walked in, Kelly was very welcoming and kind. The space is clean and calming. Kelly is fantastic - she is highly skilled, intuitive and special. I had an outstanding massage and will definitely go back. Thank you! read more

My wife and I booked this place for a 90-minute massage with a free hot stone & scrub. This was our first time. My masseuse was Nicole. She was excellent and worked really hard to get the knots out of my shoulders, back, buttocks, and calves. She also stretched my hip and shoulder joints to increase circulation and flexibility. The pressure she used was excellent. I really liked the hot stone and scrub. Afterward, I felt much more loose, flexible, and relaxed. I will come back and see Nicole again. read more

Scheduled an appointment for 7:30 pm 2/14/2025 for a couples massage and they were closed. On Friday they close at 10 pm? It took us over an hour to get to this location, due to the holiday and living in LA. We got a confirmation text to confirm our appointment and even called numerous times beforehand to confirm. Truly ruined our night out and don't plan on ever booking here again. Even if I did book, I would constantly be worried my appointment isn't legit and I would say horrible customer service but I truly don't think they cared to begin with. read more

Came here last night. Called in the afternoon and was able to get a 90min massage same day at 7pm. When I called to book it went to VM and then someone texted me. I got the feeling that text was better than phone. The spa is nice, clean, feminine. My treatment room looked just as nice as any slighter higher end day spa. There were very pretty bars mounted on the ceiling for Thai massage. My room was a soft blush pink, pretty artwork on the wall and clean crisp sheets. I opted for 90min firm Swedish. Lily was my therapist and she was amazing. Firm Swedish was more like firm deep tissue. I have a bad trouble spot between my shoulders. She noticed right away and worked on it for about 45mins. It was painful but I knew it was needed. If you're looking for something relaxing I would clearly communicate the pressure you're looking for and never ever hesitate to speak up if something is too deep. I'm not modest in my massage so I go in the nude. The modesty draping wasn't super buttoned up so if you are modest I'd suggest wear undergarments and let your therapist know. I got the impression that Lily was the only one working, with about 10mins left in my massage someone walked in. She apologized and excused herself to see them and promptly came back in. Honestly, not a big deal at all. For the price and service I received this is minor. All in all I can't recommend this place enough. I texted three friends from the parking lot letting them know how amazing it was. Will definitely go back! read more

I come here for my Brazilian with Edlyn and she always does a great job but she recommended this v-facial and I love it!! Definitely a must try! read more

Second time trying this place out . First time was great as I used a Groupon voucher . On this visit I opted for the 75 minute promo they have which includes massage , hot stone and body scrub . Massage itself was mostly good and relaxing but then it seemed a little off when the masseuse started only using one hand for a good portion. Then while massaging my head I can hear her phone start vibrating a couple times which seemed she had it on the table . I should have called it out but I was trying to focus on staying in the zone . Then I was told it was over and realized I never was offered the body scrub . Place was clean and staff is courteous but I probably won't return . read more

I've been here twice for a massage and both time have been amazing! My partner and I really love the environment and positive energy the staff bring. They are extremely friendly and listen well to your requests. Definitely come check this place out as they have month long promotions! We recently had Lily and Lisa who were really amazing masseuses and know what they are doing. read more

I had a lovely one-hour massage here oven the weekend. The massage was great, therapist was attentive, room was clean and quiet. I am excited to find this place as I live nearby and I am sure that I will be back. read more

I Massage & Wax used to be a great place when Jenny (the masseuse) was working there. Now, not so much....as the new masseuse are not very good, doesn't get really deep in your muscle / no longer have promotions for massages. Therefore, I would suggest you go elsewhere if you looking for a proper massage that will packed a punch. read more

First timer here !:) i got several services starting with my Brazilian wax by Edlin who also gave me my first booty facial & booty hole bleaching ! I love how friendly & informative she was through the process & made me feel very comfortable (we even made a funny TIK tok ) I will definitely be booking with her again & keep up with my bleaching services ! I also received a facial by Jenny ! Although there was a language barrier & I couldn't get her to explain what she was doing to me through out the process to know what each step did to my skin & what it helped with, I left feeling rejuvenated, my skin was glowing and felt very soft and clean! I loved the face massages she did and especially when she used the Gua sha to sculpt my face. Definitely recommend trying this place out as they offer a variety of services! This would be a nice couples spa day idea! read more

Came in to get a facial. My face is glowing. Edlin was the one I went to. She was highly recommended and they weren't wrong. If your looking for someone to get a facial with, She's your girl. read more

I get my v-facial , Brazilian wax and facials by edlin. I went to her because I had a lot of ingrown and she took care of them been going to her ever since and would not trade her for any other waxer ! I went to Mexico had to get a wax over there and ingrowns again but I know she'll fix me right up !!! My face has never been smoother and the v-facials leaves it so purtyyy 10/10 recommend tell her Nayeli sent yall not to mention her vibe is amazing she's so sweet friendly and funny read more

I'm glad I visited here for a massage. Jenny did an excellent job! Service was fantastic, environment was clean and relaxing, and price was unbeatable. read more

I booked a couples massage last minute same day and they were so gracious to take us! It was an amazing massage ( and I am so picky). Also for the price , just right! I can't wait to come back and try their facial. The vibe is also calm and place is nice and clean. read more

Booked an appointment online at an available time slot. Was called by a manager after who confirmed this time & the type of service received. The individual stylist called separately to say that both the time slot did not work and directed me to a separate address not attached to the business for services. After the 2x confirmation, the switch up on time and especially location felt unsafe & more like a scam. Buyer beware. read more

I will not come back here. First, I called for appointment and spoke with Irene who scheduled a 60 min massage for 3:30. I get to appointment at 3:20 and I'm told there is no appointment in their system and to come back at 4:00. I decide to come back since it was too late to get an appointment elsewhere on such short notice. When I get there I am placed in a room and I wait for masseuse for over 10 minutes. After the massage I decide to tip $8 given the issues I went through. However, the masseuse says that's low. I go up to $10 and she is still hesitant and eventually I say okay $12. She then goes on to say it's an hour massage and people usually tip $15. She was very pushy and ungrateful. read more

I really enjoyed my massage with Eva she was super sweet and her massage technique is really elevated! Clean fresh place I will definitely go back!! Highly recommend read more

I had sport massage recently in this place, and its one of the best massages i ever had so far. The place is spotless, very clean and relaxing, they have table shower too and its nicely built, if you want to have a relaxing day come here the price is very good and the place is elegant. 5 star! I will come back again. read more

Had a great massage by Jenny. This place is nice and very clean. Also love that they have parking behind their building. Will definitely return! read more

Edlin is the best waxer ever , I always get my facials and all wax services done with her 100/10 recommended she will not disappoint you

I got lower legs wax today. It's very amazing. I feel like no pain at all. The staff is very kindness.

Excellent massage, one of the best I ever had. My therapist even gave me some recommendations regarding changing my pillow based on the tightness of my neck muscles. Very helpful! Super relaxing and clean! I'm already planning to come back and bringing some friends too! read more

This place is phenomenal. You will not be disappointed. Coming from Asia, massages are usually cheap and technicians are strong. I haven't been able to find strong and heavy handed technicians in Pasadena. This affordable place offers that and they even have complimentary hot stones and body scrub! Definitely coming back, the atmosphere is calming too. read more

Came in for a deep tissue massage with my boyfriend. Thank you June and Irene!! Hands down the best massage I've ever had. I love how they focus on looking where you have knots, and problem areas. We came out feeling incredibly relaxed. Pressure was good from both our masseuse. They are very experienced and did an exceptional job. Look forward to coming back ‍ read more

The person who gave me a massage the other day was Jenny. I love so much. I had some shoulder and neck discomfort and Jenny treated me. Thank you Jenny for letting me enjoy these 75 minutes. After the massage, I felt relaxed all over. I'll go back to Jenny's for a massage. read more

First time here! I was recommend to this place by a friend and had to schedule a session. I had a 60min fully body massage appointment @8pm. -- Awesome massage by June. Her hands were strong and firm and made my body feel loose with open pores by the end of it -- feeling totally relaxed and elevated :) You have the option to get hot stones for no additional charge included with your massage. I had never tried them before so it felt amazing adding another level to the rejuvenation mix! Will be back read more

My first time here and I can say once I entered it was automatically a vibe. I just loved how organized they were and how everyone was so nice. I highly recommend going with edlin! I just loved her services and everything about her. She was very informative and helpful and overall I fell in love with my results! Definitely will be coming back! read more

I just recently got a Brazilian wax done and a V- facial by Edlin Ramirez, she did an amazing job. She has a positive Vibe and amazing customer service. I give her a five star rating. read more

I had a brazilian wax and 70 min massage with a body scrub and hot stone. Lemme just say the brazilian with Edlin was fast and practically painless! I felt comfortable the entire time and she got all my hairs, she really wanted to make sure I was comfortable in every aspect. As for the massage, this had to be the best massage I've ever had, and I've gotten a lot. Great pressure, warm and soft sheets, calming music, and her hands were so soft. She massaged my head and my face and as well. The hot stone was so lovely too not too hot and instantly relaxed me! She even offered me water after the massage. I didn't get the name of the masseuse but I went on a Wednesday around 530 pm. I definitely will be coming back and it's so cheap for how good of a service you get. I wanna get a facial next !! read more

I was so nervous about my first Brazilian wax, but the technician was incredibly friendly and made me feel completely at ease throughout the whole process. She was very thorough and gentle, and the experience was surprisingly painless. I left feeling incredibly clean and confident, and will definitely be back for my next appointment! THANK YOU SO MUCH EDLIN read more