Service Techicians very knowledgeable and can be relied on to provide excellant service . Good company however when I questioned the price of a part used they did reduce the cost of my invoice but refused any further calls from me. I had given them a lot of business as I have rental units along with my personal home and a lot of referals but I guess since I questioned the cost of a part used they no longer want me as a customer. I like the company and would continue to use their services but unfortunately I had to change to another company. Those that use them faithfully should continue as they DO provide good and normally honest service. read more

We have used All Time Air for 2 years since we moved into this house and have been very satisfied. Yesterday we had a bad storm and our AC unit stopped blowing air all together. Needless to say it has been a very hot 18 hours as they couldn't get here until 3pm from our Emergency call last night at 930pm. A technician named Jordan Henry showed up and was super knowledgeable and very thorough & polite. He discovered a 2nd filter way up in the tunnel behind our regular filter that was so clogged it shut the system down completely because air flow was suffocated by this filter that appears to never been changed far before us moving in. The fact of the matter is in 2 years & a maintenance plan no one ever mentioned this so called 2nd filter so we had no idea it was there, was filthy or needed to be changed! Thank you Jordan for your thoroughness. I will be requested him for our biannual maintenance visits!!! read more

The owner called me back after I left this review to clarify the situation and the misunderstanding and sent me a refund. He explained that he spoke with my technician right after he left our house and offered an alternate solution referring to the capacitor (which he then texted me about after but I was busy getting the babies comfortable for bed). He explained why the issue was easier to see the next day by my family friend as the motor had not been running and overheating overnight. He apologized and clarified that my technician really is the sweet person I met and that it was a mistake. Everyone I have spoken with there has been very sweet and sincere and even after this sort of situation, I would still be open to using them if our friend is ever unavailable again. read more

I can't say enough good things about All Time Air. Yesterday we had the A/C system go down. We called the afterhours number and the following morning Derek was here to take care of it. He always listens, explains and responds any time we have needed them. I can't think of one thing that I would change about them. read more

All Time Air Conditioning were not capable of installing a workable thermostat in 3 tries. This should not be difficult. Then tried to charge me $500 for serge protectors we had to show/prove to them we had already paid for. Lost a lot of sleep. They have given me cause to absolutely NOT trust them. They say they are family owned but none of their technicians could tell me who they were. If you were proud of your business why would you hide from it. BEWARE! read more

Awesome company... professional, on time and knowledgeable!! Best company I've had yet... they don't try to sell you things you don't need and I appreciate their honesty!!! read more

Since moving into our home last year we have had 3 service calls with All Time. Each was exceptional. The techs were knowledgeable, polite, efficient, and prompt. Each call was for a separate issue and we are now signed up for a maintenance service program with them to keep our ac running at peak efficiency. I couldn't recommend them more highly. Absolutely the best experience with a repair service I have had. Each time a different tech, and each one exceptional. Consistent, prompt , and 100% reliable! read more

Neat, clean, and very professional and I was ever so happy with the technician Derek. They truly go above and beyond anything that you would expect of them. read more

Very responsive! Jake gave me a good quote on a new system. He shared knowledge about different systems and helped me to understand the issue with my condenser. I felt like he wanted to help me not sell me, refreshing difference from other company I have been having service my unit. Plan to use this company to replace my unit. read more

I've used All Time Air Conditioning a few times now. Overall it has been a good experience, the last time they came out there was an issue with my A/C that I thought was resolved, unfortunately they had to make a second trip out. It was explained to me that the Issues were unrelated but I still felt that maybe it was. The owner called and took the time to explain but decided not to charge me anyway. Gave the technician a good tip and leaving this review as a thank you!! Customer service isn't dead after all. read more

The worst experience I've ever had with ANY company. They sent an installer to put in a new air handler (on the 2nd floor); the inept worker "forgot" to take off the packing tape off the float valve....days later the downstairs ceiling was dripping water on to the new pergo floor. I called the owner, spoke with him and he sent out a different (competent installer to identify the problem. I called the owner back to discuss issue with the ceiling; suddenly, he was not taking my calls. six, seven, 10 calls later- he never called back. the problem with the ceiling was never fixed due to the lack of care and consideration of the owner!!! Stay away from this company!!! They are unethical, uncaring and unprofessional!!!!!! read more

They never pulled a permit to install the a/c originally. They installed based on the quote. Freon kept leaking out so the house was hot. They would sent a new repair person. They kept blaming each other. Finally on the third call I asked for a manager to come. He made me pay $700 more for work that wasn't bid. Now it's been working great. So I went to sell the house no permit was pulled. They had to get one which took 2 months. So yesterday was the inspection and it didn't pass. So the inspector made them replace the wrong breakers. And 2 other problems. The technician was told to send pictures to inspector. His phone didn't work so I had to do this. No response from county so I don't know if it even passed yesterday. Poor warranty service. They want more money. Stay away. read more

This company is unresponsive for days at a time over the weekend for emergencies. They don't even call back to tell you if they can even come and we have a contract....so they don't even care that you bought their stuff and you need it serviced...Florida is hot. Do I really have to go into detail? 3 days of my air being down has me violent. I shouldn't have to pay a other company to do the work that I put my faith in with a contract to do. Yiu woukd think this company actually wants take the emergency money over the weekend....nope. still waiting. Just put my 4th call in 2 days in. Still no response read more

called this company to service my ac unit it was installed by them they said they couldn't fix the proplem that was inside the unit i guess they dont service what they sell read more

I've used All Time AC for several years now and have always found the office staff and technicians to be pleasant and professional. Techs are always timely and efficient. read more

Total ripoff. Had to call three times for service and even then the technician sent out his buddy from retirement because he was busy. Problem wasn't fixed and had to call them back again. They charged an outrageous fee for a pump replacement (which they should have noticed the first time) and charged an almost 10x markup on the item despite me having a service contract. When I called to speak to the manager, she pretty much said: Don't care, your problem, this is how we roll. If I'm going to throw my money away, I would rather it be to an ethical business than at least tries to pretend they care about their customers. P.S. Look up the price of items online. Companies can no longer make these ridiculous claims that this is what they pay for supplies. read more

This is a family business and they try their best. They came to my home late at night at the last minute to help repair my AC. The tech that came was a good guy, friendly and knowledgeable. They gave me a proposed solution that was inexpensive. read more

Alltime Airconditioning is wonderful. They are prompt and instantly know what is the problem.

Great customer service and great technician. Prompt, knowledgable and extremely nice. His name Moe Ibrahim

New A/C unit stopped working because of an automatic shut-off valve. Called service on Sat. afternoon & the service tech was here & repaired in less than an hour. read more

Had an issue with the a/c..as usual get nervous when calling to get servicing...Brian came out, ran some tests, said all was good, no need to worry, would be running normal. Other people could've tried to lie, up sell, things we didn't need. Put my mind to rest...will definitely use them again and thanks ! Had Brian out again...another issue, same great service. read more

Highly recommend All Time Air for all your air conditioning needs. I actually found them through Home Advisor as my unit was no longer blowing cold air. When I spoke to them they were able to send someone out the same day. Moe showed up on time and was able to assess the issue and fix the problem. Ultimately I needed a new unit and I asked for an estimate which came in lower then some of their competitors. They called they day before to confirm the appointment and the showed up on time as promised. Anthony and Cody were the techs for the install and I can not thank them enough for the great job they did. They stayed till everything was working perfectly. Thanks again for the GREAT JOB! read more

All time didn't let me down . A power surge took out my a/c compressor and due to the age decided to replace. The staff and technicians were extremely courteous and knowledgeable . Kept me notified and was on time. read more

Oscar and Gabe came out to install a new unit after our older a/c unit failed. They were great installers, very courteous, knowledgeable and efficient. Logan set us up with a room a/c unit while we were waiting for our new unit to arrive. All in all, this is a wonderful company to do business with. read more

All Time Air Conditioning is amazing with their prompt service and follow up if necessary. They are always available and you can get immediate service if there was need for it and that includes weekends. I highly recommend this family run business. read more

Do not use All Time Air Conditioning! We called for service on Saturday and the technician said our system was severely restricted. He charged an outrageous fee, and also told us not to turn the AC back on for several hours. When we did (no surprise) it didn't work! Our calls were ignored on Sunday. The same tech came back on Monday and once again said that the system would only work on low capacity for brief periods of time. He suggested full replacement at a whopping $7,200. On Tuesday, we called another company who told us our 7 year old system was likely under warranty, a point that was never even considered by All Time Air Conditioning. The reputable company showed up Tuesday and did not need to use the warranty, as they fixed the unit within an hour. All Time would have been happy to charge us $7,200 for a new unit after being incapable of doing a simple fix on our existing unit. Maybe they were being dishonest or maybe they were just incompetent. Either way, look elsewhere if you need your air conditioning fixed! read more

We used All Time Air to repair an old dying A/C. They were always on time, knowledgeable, honest and fairly priced. When the time finally came that the 20+ year old unit needed to be replaced we again went with All Time Air. They were reasonably priced did the job quickly and on time and we are enjoying our nice cool house! Would use these guys again in a second but I have a feeling we won't need to see them for years! Thanks Moe and Justin! read more

Do not be fooled by the photo they posted stating that your first service call is free. My A/C broke in the middle of the night, spoke to their call support to set up an apt next morning.. when they called back next morning the woman tried to explain that it's only a free service call if you are needing an estimate to replace a unit. Not what the ad says. read more

I used All Time A/C a few years ago to install a whole new HVAC system in our home. They did a great job, but more importantly, whenever we have needed them for service due to the nature of the beast, ie clogged condensation line, bad capacitor, they are so responsive and timely to our call for help. Even if the poor guys are out working until 9:30 at night, they make sure to get to us. I am very pleased with my choice to use All Time read more

They replaced a broken unit with a new Carrier and it has performed well over the past year. We have a maintenance contract and they just finished our check up. The repair person came on time and was polite and very competent. The office sent us a text with his name and photo ahead of time so we would know him when he arrived. read more

Terrible customer service. I called for service on my AC unit on July 4th. I was told that they were extremely busy but a technician would definitely call me to schedule a time. A few hours passed, I called back, and again was told that it was busy, but someone was definitely coming. NO ONE EVER SHOWED UP. NOT EVEN A COURTESY CALL TO LET ME KNOW THEY WERE NOT COMING. I can understand that they were busy, but they should of told me they could not come. I would have been able to schedule with some one else. read more

We called them on Sunday morning. We had never used their service. My husband explained that the unit had gone dowm early morning. Thet were at our home in 3 hours. Fixed. We will be using them for our yearly service. Will definitely tell anyone for an emergency to call them. read more

I just moved to Delray and my ac went out. I called All Time Air Condition Company to come out it Saturday, the service fee was 125.00 which was fine. What was not fine, was the repair man said the compress need to be replace!!! OMG THAT IS GOING TO COST LOSTS OF MONEY!!!! Thank God the former owner had left some files. I looked lord and be hold there was sale contract, the unit was only 4years old, I called the company that sold her the unit. Monday morning they come out, all that was wrong was a part was rusted and was not making connection. He cleaned it and charged me $86.00. Be careful we are in Florida. read more

DO NOT SIGN A CONTRACT WITH THIS COMPANY. As soon as they get you on a Contract they don't show up when you have an Emergency. Lady that answers the phones Valery, gives you attitude and then acts like the Victim. I called in on a Saturday and they could not come out, I had to call them again on Sunday, still bo show. Then on Monday they didn't even have me on the schedule!! Unprofessional! read more

I am a VERY SATISFIED customer of All Time AC. They responded to my place within a mere 2 hours of my initial call, on the same day. Moe diagnosed my AC unit and expertly explained what was going on with my air conditioning system in terms I could easily understand, and provided me pictures of the unit's state (very old) via email (I currently am in NH) as well as a written proposal. The visit and proposal was free. I accepted the replacement proposal over that of a competitor because Moe was so pleasant, responsive and professional; and most importantly because All Time's price was slightly less and their offered system was of better quality. They agreed to postpone installation by over 60 days to accommodate my needs, and the owner followed up Moe's visit to see if I had thus far been satisfied. When the HOA stopped the installation after All Time's initial attempt, there was not a single suggestion of surcharging me for the wasted visit. In fact, they were very helpful and exquisitely quick in satisfying the HOA's demands. At the rescheduled installation the team arrived on time and they worked hard and competently under the hot Florida sun; and I now have a new unit that works great! I couldn't be more pleased to have done business with this company. read more

Came to my house late about an hour no call or eta. Came into my house reaking of marijuana and alcohol almost passed out at my kitchen table. Good price but did not want this degenerate touching my Ac. So I called someone else read more

I am an extremely satisfied customer. After several estimates and phone calls, I decided to go with All-Time. I spoke to Ryan and I was convinced that he was the only guy in the industry that really cared about me and my home. He didn't try to sell me on anything, he laid out what I needed, and we went through my options. I ended up replacing my ancient 30 year-old unit that only blew hot air with a new Carrier. My technicians were Greg and Moe. These guys were exceptional - very personable, knowledgeable, and hardworking. They arrived on time, politely wiped their shoes, covered the floors to protect it from damage, and began working (and boy are they hard workers). I had a very old unit, so the infrastructure was very outdated and bad. They ended up welding up a new pipe to fit the new A/C (which was very badass), explained how everything works, and went above and beyond to insure that I was satisfied. They adjusted my vents to direct airflow in the most efficient way. One of the bedrooms in the house wasn't getting enough airflow (because of the layout of my air ducts), they fixed it up and now that bedroom is blasting cold air! They installed and setup my Nest thermostat and explained how it works. They cleaned out the dust from my ducts, coated my pipes, and so much more. They are such hardworking technicians, I can't recommend them enough. All-Time Air Conditioning really does put their customers first. I would recommend them to anybody! read more

Chris was an outstanding rep who serviced my 85yrs Dad during our visit from LA. Service America FAILED to respond in a timely manner a 3yrs old A/C unit they installed that stopped working last Sunday. Had to stay in hotel for 2 nights since Dad's condo temp was in 90s!!! Cancelled contract with SA and All Time Air's got our vote since they've got 24/7 service. Chris had a timely arrival, courteous, professional, personable and found quick solution to the problem. Service was so outstanding we decided to get a service contract. Chris ROCKS and so does ATA. Thanks for not leaving us hanging! read more

All Time Air Conditioning is a horrible, horrible company. I found the people I had to deal with constantly lying. They were in my house from 11:00 am until after 10 PM . They were short of help. I had a working a/c so I would have been better off if they delayed it. My husband is sick, which they were aware of. In the remarks that the service that sold me the product were "You have your air know, so you are complaining for a few hours". It goes so much further than that. The attitude was pathetic, he was upset too! I asked about the FPL rebate and he said they took it off the top and it goes to them. The price was not cheap. My next complaint is to FP&L. read more

Professional, courteous and timely! Ryan followed up quickly and gave us a fair price for quality work. He goes the extra mile which you don't find a lot these days. read more