We were very pleased were with the service. Every aspect…read morefrom office to field has been very professional & pleasant. The technicians were very personable and professional. High quality work, answered all my questions, cleaned up after the installation, and the cost quote was reasonable. All in all, I would highly recommend Swift Plumbing. Regards,

Available, teamwork helps, on time, hard workers, pretty pleasant, come out if something happens…read moreand remix no cost.

We've had them out a few times now for different issues at our house ranging from a clogged sink to…read morea leak we couldn't find the cause of, so I figured it was time to drop a review. They've always been knowledgeable and polite and most of all, they clean up after themselves as if they were never there! They've done right by us and I would recommend them without hesitation.

I got an appt in less than 24 hours; quick and fairly priced estimate. Daniel was able to take care…read moreof the leak and the clog, offered helpful advice on how to prevent future problems, answered lots of questions, took a look at a few extra things, offered guidance on what to tell my handyman and in general went above and beyond. He was very careful with my indoor only cat, shutting doors and cupboards to ensure kitty was safe. Highly recommend!

When our furnace was blowing cold I asked our neighbor who they use. I called Jet on their…read morerecommendation and couldn't be happier. Maria set an appointment for the next morning. Jacob immediately found the problem, fixed it without parts, and was done within an hour. He clearly enjoys his work and even found our "C" wire so that I can now install a smart thermostat. Both Maria and Shannon have followed up with me regarding the possible addition of a heat pump. We're impressed.

Am seeing a common theme that Jet is not following through on commitments. If a company isn't…read moreinterested in a job worth several thousand dollars, I am more than happy to give it to a place that values my business. After looking at Yelp reviews (Yelp reviews are considerably more reliable than Google reviews, as Google reviews are easier to fake) this seems to be a common theme. Reliability has become a definite problem. They also now charge a substantial fee for use of a credit card. Most businesses have the integrity not to attempt nickel and diming this way.

Dave's Chimney recently replaced a crown on my chimney and did a great job, and they gave me some…read more(free) helpful advice about the best way to use my wood stove. In an era when contractors flake out on jobs or charge extortionate rates, it is a relief to find someone who answers the phone, shows up on time, and has reasonable pricing. If you need some chimney work, I highly recommend them.

We are new to the area and needed the furnace to be inspected and cleaned in our new home. The…read moreexperience and professionalism from our first call to the completed job was outstanding. Very polite and professional team, especially Nicholas (Nick) who spend a great deal of time explaining how to use our Insert Fireplace correctly, and issues to watch for in the future. I really appreciated his demeanor and patience. We will be a long-term customers after this positive experience!

I've been working with Mitch at Heritage. He's been awesome, working hard to get me into the right…read morestove. If you're trying to find a stove for your home, I strongly recommend giving them a call. They're too far away to be able to install my stove, which is a shame. I'd welcome the chance to work with them further.

We had Heritage swap out our old 1998 wood insert for a new KUMA ALPINE and connect to our existing…read morechimney liner. The insert swap out took a few hours and the installers where polite with a positive attitude. I had previously purchased all the material I needed to refurbish the old insert for the last 2 seasons ( firebrick, paint, etc. ) before we committed to replacement. Office staff is friendly and accommodating. They do a great job with quoting - in person or through email. I feel that the prices are competitive and I really got a good value on the new wood insert. I buy the pressed wood logs from them as a supplemental wood source - they carry them year round. They will close the parking lot while they unload a incoming log shipment , but just come back in an hour and they'll get you taken care of.

I chose Lewis Pump Service because they were a local, family owned business to check out my water…read morewell and tanks. I had no clue that I had picked the very company who had installed my new well pump about a decade ago. So knowledgable, more than fair pricing, these are the people to service your well system.

We ordered the move in special for our new house. When we showed up afterwards, the place legit…read morelooked the same as when we did the walk through. I took photos of the piles of hair left next to the toilet, the sticky residue left by bottles of something in the kitchen cupboards, a body piercing ring on top of a dirty heat register, and a towel covered in filth after I wiped down the kitchen counter. The response I got was defensive and full of excuses, and I was offered 25% off, which absolutely doesn't begin to make this situation right. I was told my rag was dirty because they don't use harsh chemicals. I wiped that up with an essential oil wipe, guys. Essential oils. I have yet to find any evidence that anything was cleaned at all. Literally anything I wipe down is filthy. I'm tired of dealing with them, so whatever, but I would absolutely never recommend them. I was hoping we could hire them down the road for regular cleanings, but definitely, definitely won't be doing that. Don't make my mistake.

This is a follow-up to my original review and a response to the owner who responded to it (see…read morebelow). It's funny that a business takes the time out to respond to reviews, but instead of apologizing for poor service, they use Yelp to invent PR responses about firing clients for "ongoing rudeness and disrespect." Actually, my wife made all of the appointments and managed the cleaning visits throughout the entire time of service. I never spoke to them expect to say hello on the rare occasion when I was home during a cleaning. I know the cleaners loved my wife. Which is to say, the supposed "ongoing rudeness and disrespect" couldn't have been more than the final complaint letter I wrote (the first one my wife wrote). I'm pasting the letter below (some names changed) so everyone can see what constitutes "rudeness and disrespect." In other words, when you complain in a professional way about service you paid for but did not receive, you will be "fired." Ironically, there is another term for having to pay someone for something you did not receive. It is called "stealing." If you read the whole letter, you can see that we were "fired" in the loose and melodramatic sense of the phrase, a la "you can't fire me because I quit!" The letter ends with me essentially terminating the service, so I don't know quite what they mean by having fired us. This is the kind of quality and drama you can expect with this company / owner. Fun! If you live in the area of North Kitsap, give "Simply House Cleaning" a try. I have discovered they offer better service, cheaper rates, and are still all-green cleaning. ---------------------------- Hi, Kayla: My name is WC. Kathy and I are your clients in Poulsbo. Earlier we also had service in Kingston. I believe we have been a customer for almost a year and a half now. I'm writing to express my extreme dissatisfaction with the cleaning we received yesterday, as well as what I consider thematic problems with your service in general. The cleaners were supposed to arrive between 1:00 and 1:30. They arrived at 2:30 and because they were late to arrive, they then rushed through their job and did not complete all their work. Kathy then had to ask them to come back inside and finish properly, but even then they rushed and did a poor job. Moreover, someone broke the sliding shower door in the master bedroom yesterday and didn't mention it. The door was working in the morning when we took a shower, but was completely off the track after cleaning. It's ridiculous that someone wouldn't take accountability for it or even mention it, but instead left me with this problem. I can't help but believe that the rush job contributed to whatever happened to the door. The bigger problem here is that this isn't the first time we have had this and other problems (scheduling) with your service. I'm sure you're aware that we had specifically asked for Lisa to come here for many months, so much so that someone communicated to Kathy that she no longer works for you. In fact, we specifically asked for Lisa because the quality of work was so markedly different when she came. It wasn't that she just worked harder and did better work (although that is part of it). She also acted as a manager for the other cleaners, and made sure they completed their work properly. Every time she was here, she pointed out things they had missed and directed their efforts. Now instead of Lisa supervising and finding problems, the burden instead again falls upon me, the customer. It seems absurd that I am paying for this ordeal. I'm a successful business person myself and don't appreciate paying for a service that I don't receive while wasting my valuable time. We have service every three weeks and always leave a tip. By my calculation that is $4,160 annually, well over $50 an hour. Are we receiving premium service for these premium prices. Most certainly not. At this point I have to ask myself why I'm not contracting my own untrained staff, since that seems to be what you're offering me. I could buy my own green cleaning supplies and expect similar results from someone here in Kitsap off of Craigslist for $15 or $25 an hour. I'm displeased to be wasting my time writing yet another email on this subject. Frankly, I'm not sure you could dissuade me from canceling the service at this point. But if you value me as a customer, I wonder what you might do to fix this situation. Also, who is the owner of this business and what is their contact information? Regards, WC

Just had Gold Mountain Air service my furnace and air conditioner…read more They are a super family run operation with very reasonable prices and excellent service. Will be having them return to do my roof vented dryer vent and gas fireplace.

Highly recommend Gold Mountain Air. Prompt response when requesting an estimate. Installed our…read moremini-split when promised. Very helpful installers. I had a lot of questions about operating this system and they answered them all. They also cleaned everything up after the install and smiled throughout the whole time here. Very pleasant experience