I've tried to change my opinion about this store but can't. Yesterday I went in 7:53? Definitely…read morebefore 8pm. The hours posted said closes at 8pm. I KNOW it was before 8pm. I literally told my husband I'm going to run in and get socks, I knew exactly what I wanted. The two ladies immediately said they were closed, Not we are closing soon, but we are closed. I said it's not 8pm yet. they responded with "those were covid hours posted. " ... Covid has been over since 2022, at least no masks required. Such BS, they wanted to close. . I started this review by saying I want to change my opinion, because they have many brands I buy. But each time I go I get no service and am ignored, and now chased out of the store during open hours. What a shame. Update: I checked there hours on line and it says close at 7pm, but if I'm eating dinner across the street, see people leaving the store, see the window sign hours of 8pm, and it's 7:53, of course I think they are open. Update the window sign hours.

I'm utterly astonished at the bad reviews for this wonderful store. I love the ambience, the staff,…read moreand the merchandise, especially the large selection of incredible shoes and boots. Big fan here and happy to have the store in Glen Ellyn.

Such an energetic , authentic and fun owners Their taste is exquisite and quality in merchandise!…read moreThe service is five star! This is my go to place especially when I'm going to travel and I want unique pieces to take with me!

Super friendly and very cute clothes. I shop for my daughter there all the time! Prices are a…read morelittle high!

The service there is fantastic, Jennifer has great customer service and as well customer support…read moreand care! I have been shopping at this place for my wife who just loves Jennifer's style. Just go with a friend and freak out about all the different styles, colors and Jewelry, you will Love her and the boutique. I personally promise you that you won't be disappointed!

Lovely store, wide variety of clothing and accessories. Good source for vintage Chanel jewelry…read more Service is outstanding, very warm and friendly and always responsive to needs. Owner is the designer of the J.Blonde line (found at Nordstrom etc) and carries it in her store. Have shopped there for the past eight or so years. Great bday, Xmas gifts and clothing for myself.

A one-of-a kind boutique that is worth a trip from Chicago to Mayberry for!! Ash, the owner has…read moreimpeccable taste and an incredible eye for unique clothing pieces.They carry a great range of casual basics (Michael Stars, clu, Wilt, Velvet, etc) as well as obscure brands (chan lu, Cinq a Sept, Calypso) & other classics (Rebecca Taylor, Milly, Mother, etc). Her jewelry selection is amazing & by far the best I've seen at any boutique (lord knows I've hit more than a few in my life)...timeless while on trend with a range of pricing. I am currently wearing 7 pieces of jewelry from there!! Street parking is very easy & Glen Ellyn is a really cute town, make a day of it and have dinner at Fire & Wine up the street.

The most unprofessional employees work here. The women that work here are extremely rude and they…read moretalk badly about their customers amongst each other while there are customers still in the store. I feel bad for the owner, that this is how their store is being represented to the public. The worst customer service I've ever seen and that is their main job working at a retail store. I'm actually relieved to see other negative reviews here about similar situations because I now know that they weren't specifically targeting me and this is just their norm-- consistently rude. I will Never shop here again.

What could improve... the Customer Service…read more.. it SUCKS stopped by to ask a question and the older lady at the check out could care less and truthfully was rather rude. I felt she was the owner or manager. For a small business in Glen Ellyn I was rather shocked at her lack of good customer service. On the flip side stopped at M & Em's the night of the Christmas Walk and the young lady manning the door was nice asked if I needed any help, answered my questions etc. They have great gifts for younger kids some prices are reasonable others are crazy high. But in GE I am see the overhead is high.

Cute clothes and friendly help generally but overly strict return policy. Returns with receipt get…read morestore credit only and some full price items are final sale (scarves for example) and this policy is not posted in the store. I am willing to pay a bit of a premium to support small business but will no longer shop here due to overly strict return policy.

I have been a somewhat regular customer of Norabella since they opened. I spent $800+ there the…read moreweek before Christmas. My two daughters loved most of what I got them. However, they did not like two coats I purchased. We tried to return the two coats on the week after Christmas, but they were closed for a week. Today, 1/19/24 I was finally able to make it back to the store. I was told I could only get store credit due to how long ago the items were purchased?! I explained that I came in right after Christmas, but they were closed for a week. (?!) So technically it has been three weeks. I was only able to get store credit. BUYERS BEWARE, you will not get a refund and sometimes shopping locally bites you in the rear end. I see there are a few other comments about this as well. Great job, you lost a $2,000+ a year customer over a measly $200 refund.

Michael is the owner, always the sole person present, and greets me every time I enter the store as…read moreif I am an old friend. He makes every soul feel welcome. There is ZERO pressure to purchase, simply to peruse his found treasures and to feel special. I enter feeling tired, fat, ugly, haggard...but always leave feeling beautiful inside and with less weight on my shoulders. I AM NOT EXAGGERATING. This is a healing place. Walk every corner. Leave feeling hugged.

I travel from Florida to visit this amazing experience. Michael makes for a magical time and…read morewonderful experience! I cannot recommend the Perich products enough!!!

I found some nice items but will never support this business again. Take heed of the Better…read moreBusiness Bureau "F" rating. https://www.bbb.org/us/il/lombard/profile/consignment-clothes/the-ladies-room-0654-88588623 My consignment experience was horrendous. On Sept. 21, I consigned 8 dresses including a St. John, a skirt, a jacket and a new Kate Spade bag still with tags. I was initially unsure about consigning the bag, but Angie said she was really interested/they really wanted it and I thought why not. I like to support small business. A few days later, I realized I hadn't received a copy of the contract I signed. I called and there was more than two weeks of back-and-forth: Angie would look it up and call me back, she sent it, maybe she sent to the wrong email address, etc. On Oct. 10, I finally received a screen shot of my items and the consignment prices with the contract date 9/21/24 and expiration date 11/21/24 No attachment or contract. I didn't worry much about it, and in hindsight I was too trusting. In December, I remembered the consignment. Every other consignment shop I've worked with either has an online portal to check your items/contract or has provided a courtesy call/reminder to pick up before items are donated. Clearly it was on me to remember and pick up when the contract expired. Not that I had or ever received a copy of a contract with their terms. I'm just stating what I'm used to. I don't live in the area. I drove up on a day off during their stated business hours; a sign on the door said they were closed. Went back a few days later, found them open and I arranged with Angie to come back on Jan. 24 to pick up my items. I saw several of my items on the floor and commented on it to Angie; I should have grabbed them at that point. I then had a medical issue requiring daily doctor's visits; one was scheduled for my pick-up day/time. I called and left a message that I couldn't come in 1/24 and needed to reschedule. Angie left a voice mail the next day that she had an opening the following Wednesday, if I recall. I called back and left a message that my work schedule didn't allow me to come in; requested a call back. After another round of phone tag, I emailed Feb. 2 with some open dates and times, explaining my tricky schedule with work and doctor's visits. No response. I got busy with work, family and the ongoing medical issues. Granted, again, I recognize it was on me that I didn't continue following up after the contract date (again, not that I ever received a contract) had passed. I assumed it was clear from my multiple contacts I wanted to pick up my items, and that I would get a response to my last call and email. I finally called and reached Angie on March 27. She said she was busy with customers and would call me back. She called back and told me that a few items had sold and I'd get just under $50; everything else had been donated. I told her I was angry at the lack of response when I had tried scheduling pick-up and the utter lack of customer service throughout this experience. She apologized as though she was reading a script; I felt as if she couldn't care less. She told me I'd receive my check in 5-10 business days. Needless to say, it's now April 18, no check and I'm not holding my breath or surprised. I should have heeded the prior reviewers mentioning their poor and similar experience. Lesson learned.

5 stars. The poor…read morereviews and experiences are very shocking to read because I've only had pleasant experiences with this shop and its owner over the years. I began shopping & consigning here over ten years ago. I found the experience to be convenient and extremely helpful. Catrina has great style and can find pieces that will complement your shape and aesthetic. Some of my favorite pieces were amazing finds from this shop. My fur was a GREAT deal! Several purses and accessories. Dresses and special occasion wear, too. I will say that she is very selective when selecting piece to consign and I appreciate that. I prefer to shop high quality items versus a high quantity of items. I appreciate that she will try and sell items on eBay as well as in the store to increase the odds of sale. She's always been great about supporting community efforts and has a philanthropic spirit around certain causes. If you didn't have a pleasant encounter with this store, I encourage you to return and share what wasn't to your liking. An honest conversation and an open heart can make a huge difference. I will continue to support this local shop whenever I can.

Love this store - the employees are always friendly and helpful. Great selection of well-priced…read moreclothes.

This is a fantastic store. It's organized, roomy, great selection A+…read moreEmployees are friendly and helpful.

I know this store is new, but it feels like they are still trying to get it organized…read more Parking was cramped, I had to park by whole foods, and I saw other customers walking from there as well. Customer service at checkout was ok. Pushing hard the Nordstrom credit card.