Unfortunately I did not have a good experience at Allatoona Diesel. First the attempted an alignment even though the cam tabs according to them was already bent so not sure whey the proceeded, and once informed about the issue, they only partially aligned one side and was somehow still charged $193 for a not even half done job that costs $250 when fully completed. Not to mention they informed me that if I complete the cam tabs job, they must be the ones to do it and that they would send me a quote but the quote was never sent and no one reached out. Not sure if they thought my business was not valuable to them but happy to say that another place gladly helped me take care of the issue.
Update to owners unprofessional response: Prior to the vehicle beginning the alignment service, it is your job to inform me that I have broken Cam tabs as the issue can be seen prior to preforming the alignment instead of carrying on and preforming a half completed job knowing it was not possible to complete. Even with attempting a job with an issue present, at no point were you told that the service should be FREE but charging $193 for a job that should not have been attempted is absolutely ridiculous
Regarding the several weeks for a Cam tab repair, you still failed to provide a quote for this repair as I waited over one week for it so I had no issue with several weeks to repair it as much as you failed to reach back out to quote the job after knowingly charging your customer for a job that should not have began based on the observed condition of the cam tabs
This review was neither fraudulent, incorrect or absolutely ridiculous as you said but an honest account of how you took advantage of a customer by attempting a job which was not possible to complete and charging me 77% value of the completed job cost but not even completing half of the job read more