So understaffed they have the staff literally washing cars here while the office is full. Patheticread more

- My friend almost died in one of their cars…read more - The transmission died on the highway 3 hours after picking up the car. - When she returned the car, instead of closing the contract and taking that care off the road, they rented the car to someone else. -That person returned the car the same day because of mechanical issues. - My friend can't get a refund until they close the contract. - The person at the Hertz lied about their name (found this out later after calling Hertz on the phone). - This place is now being reported to the City of New York and the Better Business Bureau for the negligence. This place is putting people's lives at risk.

I rarely give a review,however,I feel that I must,this time…read more This was one of the best experiences renting a car,that I had.the lady who rented me the car was super nice.she was very friendly and didn't sell me a bill of goods,so to speak The pickup and car return went very smoothly. I haven't even mention the very fair cost of the rental I would only use Korex,whenever I need to rent a car. I also love to help local business. I give them a 5 ++++++rating

John (owner) makes renting a car the easiest experience ever! I always go to him when I need to…read morerent a car! Affordable, convenient and the car is always clean!

I interacted with 3 employees and every one of them was extremely nice, polite and helpful. Best…read morecustomer experience ever.

This location was great. The process was seamless as the employee he made it so quickread more

Rented a car for Valentines weekend and everything was perfect. Car was ready right at the…read morereservation time, all employees answered the phone in a timely manner, and never pressured into getting add ons. This is probably the opposite of what you'd experience with their competitors down the street. Alex gave us a great price on an upgrade and we opted for an Audi Q7, which was a real treat to drive. Upon return Matt was great in providing a smooth drop off experience. This was not the first time we rented from this enterprise and it certainly won't be our last

I made a reservation and I had to cancel it because I didnt have my credit card with me (I offered…read moremy debit which they didnt accept)and Expedia didnt give me back my money

The place is inside the 24 hour parking garage. So drop off is convenient even after business…read morehours. The dude working the desk is legit. I'm always concerned about sneaky fees and such, so I was pleasantly surprised to have a really easy experience. Will be renting from this place again and very soon. Thanks again

Had a great experience renting a rental car. Sedrick was especially professional and taking care…read moreof the customers coming into the place. He strikes me as a hard-working, caring, high quality professional who really cares about his job and the customers. If he isn't a manager yet, he should be one, climbing higher in the business. I rented the car through USAA. I got the car I wanted, got a great price, no hidden fees, was full of gas when I picked it up, it was a really great experience. Another man helped me later upon returning the car, I don't know his name, but he had a beard. He was also really nice, and you can tell he also really cares about his job and about doing well for the company and the customers.

Updates to my previous review: Kim (or whoever responded…read moreto my review), I did exactly what you asked. I called the number you provided right away. I explained the same problems I wrote about -- every car reeking of cigarette smoke despite your no-smoking warnings, the hour-long waits even with a reservation, the disorganized operation that doesn't open on time, and especially the last rental where the tire pressure kept dropping and I had to add air eight separate times. I was told a supervisor would call me back to handle it. Nobody called. Not that day. Not the next day. Still nothing. This is the exact same pattern I warned people about. You respond to bad reviews so it looks like you care, but when a customer actually follows your instructions and reaches out, you ghost them. Zero follow-through. Zero accountability. It confirms everything: cheap prices to pull people in, then unsafe cars, unprofessional staff who talk slick instead of acting professional, and now broken promises when you get caught. I'm done. I'll never rent from the Riverdale location again and I'm telling everyone I know to stay away. Go to any other Enterprise (Upper West Side or Midtown) or a competitor and pay a little more. At least they might actually call you back and treat you like a customer instead of a number they're trying to manage online.

Quick and easy pick up and drop off. The people running it are very friendly and very…read moreunderstandable. They are also very military friendly which is really appreciated.

If you're a carless New Yorker (as I am) in need of a rental, Avis on Lemoine Ave. in Fort Lee, NJ,…read morenever disappoints. It is steps away after crossing the GWB, the car choices are great, and the prices are very reasonable. Manager Arslan is friendly and accommodating (as are his staff) -- a brand-new Honda Civic greeted me for a one-day rental to a memorial service in PA. He listens and is kind, and remembers repeat customers. See you in July for my next rental! Thank you.

This place is dishonest and tries to scam us in every way possible. 1000miles included in our trip,…read morewe started with 16080 ended at 16851. The host posted a "Trip A" mileage of 1711 wants to charge us an extra 711 miles. I mean c'mon, any educated person can read the total car mileages.

PLEASE DO NOT RENT FROM THEM! False charges and unprofessional services. I would give zero star if…read moreI could.