The customer service from on the phone to in person was amazing. The facility was clean and no wait…read moreto get helped. My rental was clean and no issues. I would like to thank the two workers Terrell and Aurth for their professionalism , dedication, and hard work in making sure I was treated well at this Enterprise location. I would definitely rent here again and again.

0 stars. These people lied about sending me a receipt via email and put in the system I refused to…read morepay which is a LIE. Representatives at this location tell you one thing and put something else in the system. I will NEVER use enterprise here or in any other location because I've seen this is common practice with this company in multiple locations. Disgusting attitudes and lies is all you get from them so I will never recommend this place to anyone.

The customer service here is exceptional esp Joy and Devon, but everyone here is great overall…read more Sometimes there's a wait but the staff here are so nice and personable, courteous & professional and efficient and knowledgeable that every customer experience here is an excellent and positive one.

I only ask for communication with this company and to receive a call back from this day yet I have…read morenot received a call back I visited the location and asked to speak to the manager I spoke to the manager Julian I rented a vehicle the last week of July the beginning of August I was charged a fee for cleaning the vehicle when I returned the vehicle there was nothing wrong with the young lady walked around it and said the vehicle was fine now I'm charged $150 fee this company is not reputable they don't return calls they charge you whatever they want to charge you which is incorrect I will have to go to another company from this day forward

great services, good price. will book again. Very responsive if they need to be outreach.read more

Overall great experience here. My org needed a van to drive a bunch of kids on a trip, and the team…read morehere was able to give us the exact van we needed. The office was clean and comfortable and they were very friendly. The van met all expectations, and we will use them again in the future

I have to say it was an absolute wonderful experience. Linda was heaven-sent! I had to get ther,…read morewhile in an Uber searching for a place I could rent a car using my debit card. Linda gave us directions on how to get there. Once there, she helped me rent a car, secure a temp EZ Pass and insurance, within record time, in order for me to get to work. On top of that, I left my Better Brella umbrella at the office. Linda called me and assured me that she would hold it for me (which she did, until my rental was over). I would definitely recommend them, and I would use them again if necessary. They were FANTASTIC!! Even the guys who checked my car out and in were nice. S/N: The car was cute and drove well. I only needed it for a weekend. Needed an economy car with great mileage.

Usually, we never rent cars coming to New York, because its not like California as to where…read moreeveryone uses or need a car. But when we spend time in Staten Island, or other parts of the region of the counties, its best we have our own transportation. Empire helped me out on the few days we were in town. Like the rebates, and deals with car rentals here. Their insurance rates are reasonable if you have good driving record.

I would like to put ZERO stars. Stars shouldn't even be mentioned. I went with this company as part…read moreof a package with Priceline. I never had issues with Priceline, but recommending Nu Car Rentals is enough for me not to want to use either company. The rental company felt like a complete scam. I paid in full in advance, yet all they wanted was more money from me. The whole process was virtual with no accountability. I never received my car and had to Uber to my appointment. Avoid at all costs!

AVOID THIS NU CAR RENTAL COMPANY. After being aware of the scams my friends got sucked into, I will…read moredefinitely avoid that company by any mean. First my friends were told $7/day. When they got to the rental location, they wouldn't accept own insurance and the extra purchased insurance. They were forced to pay $197 for insurance . My friends were also obligated to put a deposit for $1000 or to pay an extra $63 to cover the deposit towards the vehicle. Their promise was too good to be true. This company is definitely a scam. Stay away from it. I wish I could give it "zero Star ". . Deception with notice not even in the fine print.

Very fast clean cab and he didn't over charge he also waited for me to get in saferead more

Great and reasonably priced option for JFK parking. They were responsive, flexible, and my car…read morecame back undamaged. The ride to and from the airport was punctual and easy. Definitely recommend.

I highly recommend this place. I took a trip to Europe, parked my car here for 8 days, and paid…read moreunder $ 200. They drove us to the airport and picked us up promptly. My car was in the same condition that I left it in. Great Job!