Absolutely I feel fortunate to have found them. Late one night the septic alarm went off for first…read moretime since we moved in 18 years. Stopping the blaring was not easy (because the malfunctioning alarm off switch, a mislabeled electrical panel, and more. Anyway, in the morning hubby called the septic company that most recently pumped our tank two years ago and was told about the diagnosis service charge and that they'd probably need a $600 pumping before they could work. And if they diagnose electrical (like pump or the alarm box), they need to call the electricians who'd have another service charge... in the meantime, I searched online and saw the rave reviews for Kitsap Septic. So, I called and was told it sounded like electrical issues (pump, floats, and the alarm box) and that it's doubtful our tank needs pumping! I was told to call Aquarius pump and they'll prob use a sump pump and then take care of things quickly, correctly, and at a reasonable price. (And if the tank does need pumping, they'll call him.) It all went exactly as expected. Aquarius Pump came e as to the next morning and got it working enough to use the plumbing, but said to fix it properly, he'd need to return to replace the pump and alarm box. In another couple of days, it was just a memory. Except we now have a fantastically honest and highly regarded Septic service who I feel about recommending!!!

We suddenly realized our septic tank needed to be pumped right away and called Kitsap Septic. We…read moreused them a year ago and were thoroughly impressed with their service. I've been lax in checking and clearing the filter and now we've literally paid for it. It isn't cheap to pump the tank but that's what the guys had to do. But let's go back in time to earlier this morning. When I called the office to set up the service I talked to Darren who was extremely friendly and was clearly dedicated to providing excellent customer service. He was hopeful his guys could show up today, which is exactly what they did. A two-man team, headed by Ross, arrived not quite two hours later. Ross is a jovial guy who laughs freely and shares his good spirits with you. I immediately liked him. He and his partner made quick work of pumping the tank even though the tank design presented problems, something other companies we've used have complained about. Ross gave us a refresher course in checking and cleaning the filter but just HAD to let us know that if I'd kept that filter clean we wouldn't have needed the tank pumped. In fact on the paperwork he left with our receipt, he estimated the tank shouldn't need pumping for another three years. So, now slightly poorer but much wiser you can bet I'll be keeping up on keeping that filter clean.

Prompt, professional and very helpful. Answered all my questions, and extremely reasonable pricing…read more After inspecting my septic tank, i will be having them back to do some preventative maintenance. Heartily recommend!

Quick clean and friendly. Amazing service. In and out with no fuss. And report sent to county and…read morerealtor the same day.

I contacted hemleys during October 27th for a full septic tank that appeared to be failing. On Oct…read more27th they came out replaced a burned out pump and stated there was drawdown issues on our lateral lines. The 29th they came out again to try and diagnose/fix the issue. Eventually while we were at work they left, I got no phone call or communication and the massive hole in our yard filled back in destroying the landscape. I eventually reached someone by phone requesting an update, thinking our septic was resolved. One of the tehcs told us our DRAINFIELD has failed and they tried a temporary fix, but until it can be rectified pooling will occur in the yard if too much water used in the home. I was told on the phone by the tech that unfortunately this could be close to a 30k fix and it was left at that, with no guidance on what to do or where to go. I paid my bills right away to hemleys that week for the work they did complete. This process ended up taking Nov until February to rectify due to the misdiagnosis from hemleys. I had to pay $5000 to a drainfield designer pay numerous fees to the County for inspection which all took time. Meanwhile we had pooling in our yard and could not fully use our water and appliances in a house hold of 4. A massive 8ft by 8ft deep hole was in the center of our backyard all this time from testing by designer and county. Eventually, I found a very reputable septic company to complete the design work from the designer. Within hrs of the septic company starting the job and doing some basic diligence they discovered 2 of the 4 lines had valves closed/broken and that was all that needed to be replaced. Fortunately, this company was honest and came forward with the information. However, hemleys cost my family nearly 8k in unnecessary work hiring a designer, other fees all due to this misdiagnosed failing drain field. On April 22, 2026 I respectfully asked for a manager or owner of Hemleys to discuss this issue. I was told to provide the documents from the last company and they reviewed county records. I supplied this within minutes. I then never received a single phone call or update as I called daily until 4/30/26. I was consistently told the owner and or manager are not available on several days. And then the manager after 2 days of that stated the owner has not reviewed this yet. This was an extreme inconvenience to our household and costly due to the negligence that made for several months of an inoperable septic tank when this issue could have been resolved in a few hours like our newly hired company completed. At this time we have been blown off by this company we had used and recommended for years. Based on the data and information we have we will continue escalating this in the necessary manner legally as we have the emails sent to our designer from Hemleys supporting them diagnosing failing drain field, that in fact was no where near failing.

Epic Customer Service! After speaking to more than 4 different Pierce County / Gig Harbor Septic…read moreCompanies, Hemley's offered the best prices and immediate service. The others had add ons and higher prices. The service agent understood what I needed right away and provided excellent service. Just call & you will experience the same outstanding support for your septic needs. :-)

I live in Texas. I needed to call Corey's Plumbing for some issues I was having, but they didn't…read moreanswer.... so I left a message. I had just googled the number and pressed call. I got a text back telling me I called Corey's Plumbing. In WASHINGTON. I'm leaving 5 stars. The person texting said they could come...even gave me a reasonable price of $15,000/hr. These are my very favorite kind of wrong numbers. Thanks for humoring me! I'll call again if I'm ever desperate.

Proceed with caution! We hired Corey's On-Site to install a septic tank for us and made a sizeable…read more50% down-payment to buy equipment and begin work. The project has since been canceled but David has not returned the deposit he owes us, despite the work never taking place and numerous efforts on our part to work this out.

All-In did a time sensitive septic repair at a fair price within a reasonable time frame. The…read moresewage was bubbling up from the tank. The distribution box was relaced and a drainfield line cleaned out. The final bill was $405 less than the original estimate. The repair was for a rental home when we were out of the country. We were not there in person because we snowbird south. There was good communication with both me and our renters. We are pleased to with the service as are our renters. I will use All-In again.

From the owner: All In Septic and Excavation in Poulsbo, WA, has over 50 years of combined experience proudly…read moreserving customers in Kitsap & Jefferson Counties. Our professional technicians are trained and certified. We handle many septic system repairs or maintenance. We can also provide inspections for home sale loans, building clearances, and simple routine inspections. If you need quality septic service from an experienced & trusted local company, contact us by phone at 360-598-4800 or by email today. We will discuss your needs and book an appointment. Whether you're looking for a routine inspection or need repairs on your septic system, All In Septic Pumping will provide you with a free estimate. Reach out to us by phone, and we'll discuss your needs.

Terrible and shady. Completely unscrupulous and not to be trusted. Stay well away from them. The…read moreowner (Rich) was actually trying to extort me. They did a pre-sale inspection on our property's septic system (which is required to be on a twice yearly maintenance and monitoring service) and claimed the 22 year old drain field needed to be replaced (services that they of course provide). I had 2 other companies look (also the DOH) and they felt it not necessary and that everything was functioning properly. Speaking with Rich on the phone he called me a derogatory name and said if I don't agree to his $8K repair he'll convince the DOH that we'll need $30K in repairs. He will use scare tactics to make repairs that are not necessary. Don't trust him. I hope my example illustrates what type of people run this company.

Never once did this company keep an appointment as scheduled. I understand companies get busy, but…read morethey also never follow up to let you know they will be late. They showed up a week after our scheduled appointment last summer then randomly showed up without contacting us at all this year. Recently they visited to do an inspection that they could not complete. I explained to them in an email that I was contracting a different company and I no longer wanted them to show up here. I requested a refund for the inspection that they could not complete due to the air motor not being installed. I got an email back telling me that the inspection had been completed and they will not issue a refund. So on top of terrible customer service they are also thieves. Never trust these people.

Frank at Onsite was extremely helpful and knowlegable and was able to walk me thru the in's and…read moreout's of the whole system. I really appreciated the time he spent explaining things. Thank you Frank.

I don't know how anybody could give them anything but 5 stars. I've had other service companies…read morebefore them and every time they come out, they do a thorough job. I was being short changed before and now it's done correctly. They are always friendly and if I have had any concerns, they have taken care of those also. I have had them for about 7+ years without any concerns. Thank you.