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    Allegiance Van Lines

    1.9 (114 reviews)

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    Services - Allegiance Van Lines

    Junk pickup

    Out-of-state moving

    Packing

    Allegiance Van Lines Photos

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    Recommended Reviews - Allegiance Van Lines

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    8 months ago

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    9 months ago

    The movers had a great attitude and worked well as a team. I wish the unloading process was quicker, but nothing was damaged.

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    11 months ago

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    1 year ago

    Allegiance Van Lines stole a deposit for moving service of $1914. Refuse to give it back . Do not use these Movers.

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    10 months ago

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    Ask the Community - Allegiance Van Lines

    Review Highlights - Allegiance Van Lines

    They are under new management, and the new management reached out to me to rectify a problem I had with the old management.

    Mentioned in 2 reviews

    Read more highlights

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    Colonial Van Lines

    Colonial Van Lines

    2.2
    (1.4k reviews)

    UPDATE: I worked with Donna from the Resolutions Department and she was able to negotiate…read morecompensation for my issues. The 5 stars is ONLY for Donna as she seems like the only competent employee of the company. Through the process Donna was empathetic, polite, communicative, and accountable. This is probably the worst experience with moving I've ever had. I contacted Colonial Van Lines to schedule a long distance move from Arlington, MA to San Marcos, CA. The representative was polite and sounded professional and knowledgeable. She assured me that Colonial Van Lines was NOT a broker but a legitimate moving company with their own fleet and told me to check DOT to confirm. I decided to move forward with them with as the mover and paid half of the invoice as requested. On 8/12/2024, another company named "Always Affordable Moving dba East Coast Van Lines" came to pick up my items, NOT Colonial Van Lines. You can read their reviews on Yelp and the Better Business Bureau. The next day, I noticed some surface damage done to my walls but decided to be understanding and ignore it. The real headache started on 9/3/2024 when "East Coast Van Lines" delivered my items to my new apartment in San Marcos. They charged me an extra $337 to load my items onto a smaller UHaul truck to deliver my items since they said they could not fit their primary truck into the apartment complex. This required confusing back and forth communication between the two companies and delayed the delivery by several hours. At this point, I was exhausted and wanted to get the delivery over with. During the move at the destination, I noticed the two movers were not at all professional compared the movers who loaded my items in MA. They dropped several boxes down the stairs, damaged my dining table, and scratched the wood floors in my new apartment by dragging furniture. I literally saw the mover try and carry a heavy box of clearly labeled dishware with one handle which ripped and sent the box down the stairs where you can clearly hear the sound of broken ceramic. I mentioned these issues to the driver and all he said was "file a claim". After witnessing how the mover was handling things, I told him to just leave the boxes and items at the top of the stairs so I could do the rest of the moving myself. I also decided to do the furniture assembly myself because I lost all faith in their competence. I also contacted the account manager that was assigned to my job from Colonial Van Lines to resolve these issues but she could not be reached on or after the delivery date, even after multiple phone calls. She also never returned my calls even though I left a voicemail. A week later I did a more thorough inspection of my inventory and realized that I was missing two boxes, one of which was coincidentally the most valuable box and contained my watches. I contacted customer service and they told me they could not locate the missing boxes and told me to just "file a claim". However, the claim process is laborious and the document requires the customer to agree to the following: "I understand that Colonial Van Lines, Inc. acting as my moving coordinator, bears no liability for any and all damaged/missing items sustained during the course of my relocation and agree to forever discharge said organization from responsibility for the actions of the carrier including but not limited to damaged/missing items." This appears to be a disingenuous attempt to have me formally agree to their negligence and lack of accountability. Moreover, they say they're only liable for 60 cents per pound per article which doesn't come close to covering the cost of the items that were lost. I find it absurd that you can just damage and lose a customer's items, casually tell them to file a claim, and then pretend it never happened. Please stay away from Colonial Van Lines as I feel they misrepresent their business by portraying themselves as a professional high-quality moving company but instead contracts out jobs to less reliable movers. P.S. I was contacted by Donna at the Resolutions Department and will update this review if an agreement is reached.

    Colonial Van Lines is the most clown-car, Romper Room operation I have ever dealt with. Run--do not…read morewalk--away from this company. For anyone considering hiring them, let me explain exactly how the experience works. First, Colonial is NOT a direct moving company as they present themselves. They are very clearly a middleman broker who collected the money, marked up the price, and then contracted the actual move to an independent moving company that did all the work for a fraction of the payment. Colonial added cost, confusion, and another layer of people to deal with, but no actual value. The entire setup felt like a bait and switch. The communication was abysmal. Their operation seems to run almost entirely on canned emails, scripted talking points, and layers of contacts with random employees. Trying to have a meaningful conversation with anyone was painful. You also get trapped in a ridiculous triangle between Colonial, the contracted mover, and yourself. The two companies seem to have no direct communication. Several times during the move, my Colonial "Moving Coordinator" was calling me--the customer--to ask if I knew the mover's status. Apparently I was coordinating the move for the Moving Coordinator. I lived in a congested city and needed a firm move-out date to secure HOA approval, reserve the loading area, and obtain street permits. They did not disclose until after I was under contract, that they would only provide a vague date range and refused to confirm the actual date until 72 hours beforehand. That 72-hour window fell over a weekend, leaving me scrambling at the last minute to arrange permits and building access. Of course this is for their own scheduling convenience, with no respect for the inconvenience to the customer. Then comes the pricing routine. When you first call, a "Moving Coordinator" walks you through a quick, superficial inventory estimate--usually before you have packed anything or have a realistic sense of what you have. That produces an artificially low number that gets you to sign. Closer to the move, a different person from "Quality Assurance" calls and suddenly discovers that the move will cost substantially more. In my case, the original estimate of 6629 lb later ballooned to 8,344 lbs. The actual documented weight ended up 7100 lbs. Of course no refund or adjustment for the difference, but I'm sure I would have been notified immediately if the weight was higher. The entire process felt deliberately structured to get me under contract with an artificially appealing estimate, then reveal the real price, restrictions, and logistical problems only after I was committed. Colonial was a pointless and poorly coordinated middleman whose main contribution was collecting a substantial markup. Once they had my money, they became evasive, disorganized, and remarkably unhelpful. Save yourself the frustration. Book directly with a reputable moving company that will actually perform the move, communicate with you, and take responsibility for the service you are paying for.

    Finest Fellas Moving and Storage

    Finest Fellas Moving and Storage

    1.4
    (117 reviews)

    Just received our belongings through finest fellas! The whole process was very smooth! Our things…read morewere picked up exactly when promised and delivered when promised! The moving crew was polite, efficient and took care with our things and even considerate not wanting to track up our floors while bringing in our things! I felt the cost was well worth it, and much more affordable then the big named companies! I couldn't have been happier for choosing Finest Fellas!!

    They ruined a Queen Mattress from Ashley Furniture. When they loaded the item on the truck in…read moreGeorgia, they put it on the back and didn't wrap it. Before it got to Vermont it was then wrapped in a clear plastic but was soaked inside. I sent them pictures of the water on the mattress. It is ruined. They no longer sell this mattress but the link included is a comparable mattress. I'd like to be paid out $950 for the mattress they ruined. They advised me to file a claim with CSI, I did on August 22nd, CSI Closed it on November 21st and said they no longer do business with Finest Fellas Moving, to contact them. I contacted them on November 21st to follow up on the claim, on November 24th they responded with "Good morning, We have received your claim information and it is currently being processed. The pending claim you have with CSI has been transferred back to us for further processing. We will update you on the status of your claim within the next 14-21 days. Thank you for your understanding and patience. Kind Regards, Customer Service Dept. Finest Fellas Moving and Storage LLC. 954-251-0303 Finestfellasmoving.com" I never got any updates, I've reached out many many times for updates and now today on 1/12/26 I'm being told Hello, Please contact the agent that serviced your relocation to process any claims. Southwest Van Lines info@southwestvanlines.org 516-710-0528 Thank You! Click on your job number 6772027 to view or update your personal information and inventory list. Sincerely, Joseph Horowitz Co-Founder/CEO Finest Fellas Moving and Storage LLC. When you want the Finest, You call the Fellas! 877-921-1200 jojo@finestfellasmoving.com https://getquote-finestfellasmoving.com/ US DOT: 3966583 This is unacceptable, I've been waiting to be paid for this Mattress since August 22nd when I filed the claim!!

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    1.5
    (335 reviews)

    Great experience. Good prices. Excellent customer service. The guys came in on time and were…read morecareful with my furniture and finished at the time they said they would be done. Highly recommend. Thank you team!

    My experience with All My Sons moving:…read more Do not hire this company is the first thing that I would say for the following reasons. The first reason is the company's and its employees' failure to come to the site prepared. I had two phone calls the day before the two employees arrived to explain what I needed packed. I asked if I needed to provide any packing materials, and I was assured that the company would provide them, which turned out to be a lie. During the phone call, I explained that I have a sectional sofa, two matching recliners, two nightstands, a dresser, a dining room table and chairs, a sleeper sofa, and (1) an 82-inch TV, and (2) a 55-inch TV. The televisions were all wall-mounted and would need to be removed from the wall before packing. All of my furniture was going into a POD that would be picked up the following day. When the employees arrived, they did not have enough packing materials to complete the job, and they complained that they had been given the assignment at the last minute. These two employees placed all of my leather furniture into the pod without wrapping the items in anything that would protect the leather. I even heard one employee tell the other that they needed to hurry. See, employee one wanted to be done with the job in time to go watch his son's football game. In total, I had 4 televisions; however, the ten-year-old 40-inch television in the master bedroom only needed to be removed from the wall and left in the room. What I told the employees was this: "The 82-inch TV needs to be removed and packed." I walked into the master bedroom. This TV needs to be removed from the wall and left leaning against the wall; it's not going with the pod." I walked him upstairs, where each of the guest bedrooms had a fairly new 55-inch smart TV. Me, "I need both of these tv's removed from the walls and packed. I do have one TV box. I'll go tomorrow and get another TV box. WHAT WAS DONE: The employees removed all the televisions, placed one of the 55-inch TVs into the U-Haul box designed for such TVs; however, the TV was not wrapped in a blanket to protect it from damage, and none of the foam inserts were used. It was just left in the box leaning against the wall by the front door. After the employees were paid and quickly left, I discovered several things. The claim that the pod was full and could not hold any more boxes was a lie. With my aunt's help, I placed at least 8 more medium-sized U-Haul boxes into the pod. In addition, while packing those additional boxes, I noticed a small, wrapped item beneath the 55-inch TV box that was leaning against the wall. ALL My Sons hires' thieves: I unwrapped the TV and discovered that the old 40-inch TV, which should have been left in the master bedroom, was wrapped in a blanket, and the other 55-inch TV was gone. Yes, one of the thieves stole my 55-inch TVs and tried to hide his crime by wrapping the old 40-inch TV in a blanket and placing it behind the 55-inch TV, leaning against the wall. I had to fight to get my TV back, and the argument given to me was that I told the employee that I did not want the TV. My question will always be: what gave him the right to walk out of my house with anything, under the impression that because I said I didn't itemize one, he could take the more expensive item number too? The other issue I have is that the 55-inch TV was stolen on Friday and wasn't returned until Saturday. The TV was brought back wrapped in a blanket. The TV was unwrapped so that my sister could inspect it and plug it in to make sure it worked. After, she verified that the TV worked. The employee for All My Sons walked out with the blanket, so they did not re-wrap the TV. I give this company an F. The employee clearly stole the TV and was not even fired for theft; they just claimed this was a misunderstanding. Shelia C.

    Allegiance Van Lines - movers - Updated June 2026

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