1. Allegiant Air

    0

    Melbourne, FL

    Allegiant Air

    1.0 (1 review)

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    4 years ago

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    Virgin Atlantic

    Virgin Atlantic

    3.8
    (8 reviews)
    47.2 mi

    Flew Economy to London and had a great experience…read more The attendants at the bag check were extremely friendly and made sure to answer all of my questions. I got to the airport 2 1/2 - 3 hours before my flight, so going through security check was an extremely quick process. It may have lasted 10 minutes in total, which was amazing because the estimated time said it'd take at least 24. The flight was about 9 hours long, but the entertainment system shockingly had really good choices so it kept me entertained when I was tired of listening to the music on my phone. British Airways is still my favorite, but Virgin is definitely being added to the list.

    Booked our London flight with Virgin Atlantic through Delta Airlines for non-stop flight from…read moreOrlando. Booking everything online with Delta was super easy and our information was transferred to Virgin Atlantic including our points. All we had to do from that point forward was download the Virgin Atlantic app on to our phones to get updated flight information. The only thing that didn't get transferred was his KTN. Navigating their website and app was a bit confusing so the day we flew out, we had to update his KTN with the check-in agent. If you're a government employee, this can be a hassle and set back if you do have precheck. The check-in agent has to manually enter the KTN for you. This was a minor setback that we had for my hubby. But no big deal.. we got to the airport 3 hours prior and got everything squared away in time. Now to the flight... the flight was smooth, no turbulence whatsoever. What was suppose to be an 8 hour flight turned into 7 hours so we ended up getting to London an hour earlier. It was a full flight, probably about 200 passengers on board. The flight attendants were amazing. We were served food and drinks every hour. They provided head phones, blankets and pillows. I couldn't sleep on the plane because I was so excited to be on vacation so I watched 4 movies. Would I fly with Virgin Atlantic again? Absolutely!

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    Virgin Atlantic
    Virgin Atlantic
    Virgin Atlantic

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    Alaska Airlines

    Alaska Airlines

    3.0
    (22 reviews)
    47.6 mi

    This is to personally thank Ms. June Perez for traveling extra mile…read more * To help out * compassionate of the situation * Really sincerely to the job * Highly Passenger/customer oriented * Follow the process and principles fully, as per TSA Government guidance. * Ensure you contact only the correct phone number only for me. * Takes extra mile to contact Eric - the lead in the TSA Checkpoint She is a great asset. I need to send a separate email to the Alaska Airlines representative who went out of her way to ask the TSA Lead and he himself helped.: LTSO Abruzzese for his outstanding help as well. I will send a separate email for it. One of the wireless callers, a lady, called as well. In the TSA Call center, there was also a nice lady who called the TSA Checkpoint, but we reached out ourselves, so it all worked out. Sorry to be brutally honest, ethical, and upfront. Please pass on to upper management that she is the best TSA agent in San Diego for Pre-TSA Checkpoints. This is to personally thank Ms. June Perez for traveling extra mile. * To help out * compassionate of the situation * Really sincerely to the job * Highly Passenger/customer oriented * Follow the process and principles fully, as per TSA Government guidance. * Ensure you contact only the correct phone number only for me. * Takes extra mile to contact Eric - the lead in the TSA Checkpoint She is a great asset. I need to send a separate email to the Alaska Airlines representative who went out of her way to ask the TSA Lead and he himself helped.: LTSO Abruzzese for his outstanding help as well. I will send a separate email for it. One of the wireless callers, a lady, called as well. In the TSA Call center, there was also a nice lady who called the TSA Checkpoint, but we reached out ourselves, so it all worked out. Sorry to be brutally honest, ethical, and upfront. Please pass on to upper management that she is the best TSA agent in San Diego for Pre-TSA Checkpoints. Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: #5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair"

    I had the most jank time during my MCO to SFO flight, in this equally jank terminal. I had to be at…read morethe airport at 2:30pm due to returning a rental car and being dropped off at the airport, and my flight was boarding at 7:30pm. Several hours at the airport was already expected and accounted for, but then my Alaska Airlines flight was delayed for no reason and continued to be delayed at every hour interval until we finally left the ground at 11pm. We were never told why it was delayed so much. There is absolutely nothing to do at this airport, or at least in the terminal I was in. They could at least add some random small Disney store or fun bar in the area! There weren't any charging stations or work tables to busy oneself. I just spent the time pacing back and forth the outdated large hallway watching some idle planes, and sat around. On the flight, they didn't even give us more than one snack to compensate! The TSA line was oddly long, too. It wrapped around several times, but it may have been because of recent REAL ID confusion. They seemed to be on the watch for something, because they had some dogs walking back and forth as people crossed a section one by one. At least the security is active here? Checking in a few hours before board time got us a window and adjoining seat near the middle of the plane, behind the wings. For certain T-Mobile plans, you get free wifi on the plane. Entertainment is only offered when you connect to your own device - they removed the seat tablets. There are USB and charging outlets on the seats. I usually prefer flying with Alaska Airlines, but this experience was maddening.

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    Departing mco
    Departing mco
    Alaska Airlines
    Ginger ale, snack

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    Ginger ale, snack
    Spirit Airlines

    Spirit Airlines

    1.5
    (492 reviews)
    47.2 mi

    I'm going middle of the road here. Despite the numerous jokes and complaints about Spirit, I have…read moreyet to have a poor experience. Knock on wood. I may fly Spirit a few times per year because they offer direct flights to some of my regular destinations at competitive price points. My general experience includes a quick check-in and printing of my luggage tag at the kiosk and smooth luggage drop-off. Sometimes the line is very short and sometimes I have a short wait. I have received polite customer assistance at both the kiosk and the luggage drop-off. Astonishingly, most of my flights have had on-time departures and arrivals. A few times, I've even experienced early arrivals. The long and short of it is that I have had reasonably good experiences and will continue to use Spirit Airlines for as long as that remains to be the case.

    Ticket counter attendant was courteous and polite. I observed her help a family who was late…read morechecking in for a flight. She worked quickly and expeditiously to assist them with trying to make the flight. When it was our turn at the counter, she also provided good customer service. She made sure she verified our information to include dates and destinations.

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    Long line you have to wait in so Spirit Airlines can measure your luggage.  If it's too big, they make you go back to pay.
    Long line you have to wait in so Spirit Airlines can measure your luggage. If it's too big, they make you go back to pay.
    Spirit Airlines
    They upgraded their seats to these black ones. More leg room. If your seat isn't this, you're on an older plane.

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    They upgraded their seats to these black ones. More leg room. If your seat isn't this, you're on an older plane.

    Allegiant Air - airlines - Updated July 2026

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