So this is a hidden gem! We were sent a coupon for a free…read moreoil change - it was perfect timing. Since our car is newer it uses synthetic oil a bit more but it is worth it. Also they changed out the filter. I paid the difference. I had made an appointment and they were ready for me when I walked in - the whole thing took about 50 min. I'm very please with that but i wanted to drive the car to see how it would handle. It drives smooth just like a new car.

After a DIY oil change, I had the check engine light came on. Not wanting to damage anything, I…read morebrought my GTI in to Doc immediately, and explained the situation. I was charged $200 for a loose dipstick. Just bad customer service.

First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

The mechanic industry gets a bad wrap when it comes to taking advantage of people and that is why…read moreLucas is the ONLY mechanic I trust. His honesty, knowledge and willingness to educate me on my vehicles issues is next to none. Highly recommend over and over again!

I'm writing this because it's so hard to find a good local mechanic!! Took me forever until I…read morecalled Lucas. He is friendly and super knowledgeable! So happy I found an affordable but well done solution to my car problems. As a woman I usually feel swindled by mechanics, Lucas answered all my questions and explained all pricing thoroughly! No hidden fees, it was totally upfront. Not only did he fix my car but he's trustworthy and to the point, no up sell which is priceless! We will for sure be back.

I needed my headlight bulbs replaced on my BMW. I reached out to Juan to see if he could come to my…read morehouse. We scheduled a time and he got them fixed right away. Great pricing and very efficient. I recommend to anyone that needs repairs or is too busy to go to a shop.

From the owner: I know time is valuable and that’s why it’s my job to ensure I complete the job in such a timely…read moremanner. Whether you’re working, or in the comfort of your own home, I will always go out my way to complete my customers automotive needs such as -tune ups -brake pads/ rotors -tire rotations -suspension repairs -engine repair -general maintenance -etc Being a mobile mechanic I want to fix those problems most people avoid fixing because of such busy schedules causing no time to take their vehicles to a mechanic shop.

Duncan is great! Honest and reliable work. My wife and I have busy lives with work and 3 kids I…read morewanted someone that could come to us and after some rough experiences with shops I found this company off Yelp and gave it a shot and am so glad I did. Highly recommend, will be recommending him through my network. Thanks Duncan!

Didn't respond to my follow up email. So really the only thing I can review is the lack of follow…read moreup after the initial contact area.