I went in for a coolant flush. It took over 2 hours. They never even added fluid back into the car!…read moreI noticed because it smelled like my engine was burning up when I got home. They also never closed my hood before giving me back the vehicle. WTF? I've been using Jiffy Lube for years. Never again!!!

extremely over prized worst customer service…read moreunprofessional employees extremely long wait will never go back there again

Was referred to them by another shop nearby. Jacob is very, very, knowledgable and showed his…read moreexperience by what he recommended and what he advised against. All in all it was like having the shop be on your side to save money. I trust them and will go back.

It took 2 hours for a simple oil change! I bought off of Groupon and then they charged me $30 on…read moretop of that! I also heard one of their employees tell a customer that rotors wear out the same time as break pads and they all have to be changed at the same time which is a flat out lie! Rotors last through 2-3 sets of break pads. Do not go here they will try to scam you!

I'd think twice if you value your time. I called the location and was told they could resurface my…read morebrake rotors and that it would take about 90 mins. A half hour later, I showed up, dropped off my rotors and was told they needed to measure my rotor thickness to make sure they're serviceable. That takes a couple mins with a micrometer. I was told to expect a phone call in the next 20-30 mins. 90 mins later, I called and nobody has had a chance to look at them yet, but the tech was going to look right now and to expect a call back in 5 mins. An hour later, I showed up and the guy at the counter said they were serviceable but nobody has started in them yet. I collected my parts, went next door to the parts store and got new rotors. I gave them half the day and couldn't wait any longer because I had things to do. I definitely won't be back.

I have used Optima 75 batteries in my cars for years (RX7 and C5 Z06). With the advent of COVID my…read morebattery exhibited symptoms of acid stratification, which I fixed by keeping one battery on the bench, which I shook as I walked past it. This generally let me have a functional battery around. But this is a Pep Boys review... I could not get one of my batteries to charge past 6 volts, so I took it down to the Juan Tabo store for exchange. They wanted to attempt to revive it, which I expected, and told me that I would hear in a couple of days... I didn't. So I returned a couple of weeks later, was told that they revived it but it got put on a pallet for disposal, and would only offer a POS house brand battery that barely cranks the car. Why do I feel like there's a very happy employee out the with a nice Optima battery in their car. Anyway, as you may gather, this is no longer my go to shop.

This is by far the best shop I've ever been to. The customer service is outstanding, and you'll…read morenever have to worry about whether or not the job will be done correctly. Can't recommend Advantage Automotive enough. Bring your car here, you won't be sorry.

I came in the other morning (I had an appt.) with a minor problem. The gentleman behind the…read more reception desk fixed my car problem in 60 seconds. That was more than good enough. But the really great thing for me: I'm a very old woman (78 years old). Too many auto repair shops in the past have not treated me well. I also have a tendency to talk too much. This man treated me well, gave me his full attention, made me feel important, and answered my questions as though he didn't have anything better to do (and judging by all the cars in the parking lot and even out on the street, he certainly had better things to do). No wonder Advantage Automotive have been in business for so many decades and have SO many 5-star ratings on the Internet. Not to mention that Automotive Advantage actually fixes cars very well, with fair cost. In my whole driving life of 60 years, I've never gone to nearly as good a car repair shop like this one. I'm a customer for life (which, at my age, I realize isn't going to be much longer -- LOLOLOLOL -- what a lucky repair shop! LOLOLOLOLOL).

Buyer beware!!! I had a coupon for a "Free" A/C check at this Meineke. Apparently, "free" means a…read more"visual check." They will look at it, with their eyes, for no charge, but they will charge you for any other action. I contacted the Better Business Bureau but Meineke refused to honor the "free" A/C check. I will never go to a Meineke ever again. Instead, go to Jiffy Lube at 3640 Eubank where you WILL get a truly free A/C check. I showed up without an appointment, waited only 20 minutes, and was given a full diagnostic on my A/C system for no charge. They were very knowledgeable, professional, and polite and I would definitely go back.

This is for the Juan Tabo/Indian School location/…read more I purchased a used car that needed a new exhaust--the previous owner had removed the muffler and made a real mess of the cat-back pipe. (This is a 2016 Ford Fiesta ST, which has some special needs.) Travis consulted with me extensively about what I wanted in terms of sound and performance and created an exhaust system that is just about perfect. The noise level is good, and the sound is right on. It was a little expensive, but worth it for the collaborative work and the excellent quality. I was impressed.

Mark Robert's and his team provided excellent and quality customer service. After picking up a…read morenail late Saturday night... they one of the few open on Sunday. They repaired my tire in a short amount of time. I would highly recommend Mark and his team!

From out of town, came in for the boots in the park festival. On Sunday morning got two flats. Let…read moreme tell you these guys took care of us and got us in the road in no time! Friendly staff and very quick turn around. Also they give military and first responder discounts.

1 Star - Deceptive Practices and Unnecessary Repairs…read more I'm writing this review to warn others about what appears to be a pattern of deceptive behavior at this location. Both a friend of mine and I have had nearly identical experiences that suggest intentional manipulation. A Friend's Experience: My friend brought car in for a routine oil change. The car was NOT leaking oil beforehand. After the service, the service advisor claimed the car had a leaky oil pan gasket, and sure enough, the car was suddenly leaking oil. Suspicious of this convenient timing, my friend took the car to Advantage Automotive for a second opinion. Their mechanic discovered that a plug/screw was simply loose--that was the entire problem. The oil pan gasket was in perfectly good condition. My friend spent hundreds of dollars just to discover that the mechanic misled about needing an expensive repair. My Experience (December 9, 2025): I came in for an oil change. My car had NO oil leaks prior to service. Immediately after the oil change was finished, the service advisor told me I had a leaky oil pan gasket--the exact same claim made to my mother. And just like with her car, I found fresh oil stains in my garage that hadn't been there before. The service advisor also claimed I needed a new battery, despite my battery being under 5 years old, functioning perfectly, and showing no physical signs of damage or corrosion. *Update* I had the battery's condition verified by an AutoZone employee - the battery is fine (hadn't been giving me issues at all also). Secondly, engine's oil level is just above the hot end and, after a few days, is not leaking any oil. I think my oil pan was just overfilled. The Pattern is Clear: When the same shop makes the same dubious diagnosis to two people after services where the problem didn't exist beforehand, it's not coincidence--it's a business model. It appears this location may be deliberately creating or misrepresenting problems to generate unnecessary repair business. I cannot recommend this shop to anyone. If you do go here, get a second opinion before authorizing any work beyond what you originally requested. Better yet, find an honest mechanic who won't manufacture problems that don't exist.

CS owner! no name or contact info? your price gouging is nutts! i have had multiple quotes on this…read morevehicle , then they tried to sell me stuff i didnt need! WHY?? these pads cost 50 to at most 100 for ceramic brakes, turning rotors is minimal. you want to charge 350 minimum on this job for rear pads?? WOW! shady practices when others NEVER stated we needed shocks, oil change. rude upselling practices as stated in many previous customer experiences!!

Great & quick service!!!!! Went in to get my oil changed was out of there within a few minutes!…read moreTruly recommend !!!!!

We had such a great experience here. Izzy was very knowledgeable and helpful. I love that when we…read morewent the had a community box to give back to Albuquerque.