Steve was very thorough in his initial inspection, and explained very well, what the problems were,…read moreand his suggestions. Martin B. and his crew did a thorough job on taking care of my rodent problem, vacuuming, cleaning, and sanitizing, and inspecting a couple of weeks later for any more mice and rats. Martin B. and his crew returned today, and did a very thorough job on installing the new insulation in my atttic, also did a few carpentry jobs I'd requested, including replacing rotted wood, and painting. They went the extra mile for me. Marilyn Martin

I don't enjoy leaving negative reviews. I understand accidents happen, projects don't always go as…read moreplanned, and I'm generally willing to give companies the opportunity to make things right. Unfortunately, this was, without question, the worst contractor experience I've ever had. I found Green Rodent Restoration through Nextdoor after seeing their positive reviews and the mention of potential SCE rebates. Although I later learned I didn't qualify for the rebate, I decided to move forward because the estimate and scope of work made sense. Rony was very thorough in explaining the process. During the attic work, including the insulation installation, my home sustained three separate areas of ceiling damage, including one where a worker stepped completely through the ceiling. When I raised my concerns, the foreman suggested it was because there weren't enough boards in the attic for the crew to walk on. As the homeowner, I hired professionals because I expected they knew how to safely perform this type of work. Before the crew left, I was told the attic fan would need to be rescheduled because of an issue. This only came up after they had already asked me for payment. Had I not pushed back, I believe they would have left without completing a major part of the project. When I questioned it, the foreman was dismissive rather than taking ownership of the situation. What disappointed me most was the lack of respect for my property. The crew shook a blanket full of insulation and debris into my front yard. When Green Rodent Restoration sent a contractor to repair the damage, the experience didn't improve. The contractor used my bathroom without cleaning up afterward, dumped dirty mop water containing soap and debris into my front yard, left drywall dust throughout my home, and I later discovered fresh scrapes on my staircase railing that were not there before. While the ceiling repairs are better than the original damage, they still don't look like a professional finished product. The cleanup and overall attention to detail also fell well below what I expected. In my opinion, Green Rodent Restoration should have had a supervisor or foreman present while the restoration work was being completed to ensure it was done properly. Communication afterward has been equally disappointing, and I have had to follow up repeatedly throughout this process. Based on my experience, I cannot recommend Green Rodent Restoration. My advice is to take your time, compare several companies, and don't make your decision based solely on reviews or the possibility of rebates. I only wish I had shopped around more before making my decision.

On time and super nice guys. I would use them again although hopefully not for another raccoon in…read morethe attic!

On time and good price! Will definitely keep using on a quarterly basis. Nice guy too!read more

Hello I am a Pastor of a church in Northridge. I have been…read moreusing Reliant Pest Control for many years. I spray my home twice a year. The issue I had was with the lady on the phone at Reliant Pest Control. There is a miscommunication with her. Basically, the company is looking for more money from me. I used to pay $85.00 for a service call. I called a few days to book another appointment. The lady tells me that the price is gone up from $85 to $120 every 6 months. She was also asking for another reinitiation fee of $168. This is not fair!!. She was trying to put the blame on me. Please restore my price and I will consider staying with your company.

Gary and his crew were great! On time and professional, they took care of my termite issue in no…read moretime. Gary even went the extra mile and came back for an additional touch-up at no cost! Great service and a guy that stands behind his work. Highly recommend!!

I cannot recommend Facility Pest Control enough! We have been loyal customers for over 7 years, and…read morethey never disappoint. With spring bloom in full effect, I requested a service and they sent Dan Moore to handle the job. Dan was absolutely fantastic--super friendly, courteous, and incredibly knowledgeable about all things pest control. He took his time to do a professional spraying, making sure to thoroughly cover both the interior and exterior of our home. It's clear they take pride in their work. Sam Karbelnig and his entire staff are always a pleasure to deal with; they are professional, reliable, and truly care about building lasting relationships with their customers. If you are looking for a service provider who treats you like family, give them a call!

My family has been using Facility Pest Control for at least 4-5years now. Scott does a wonderful…read morejob whenever he comes over to our house. He's super respectful, takes his time, and always kind to close all the side doors on his way out. We really appreciate his work!

Albert was excellent to work with. He answered my call and coordinated to come out to my house the…read moresame day. He explained everything, was very knowledgable, and kind. I highly recommend his services.

Simply, exactly as all the positive reviews here state. Super fast in their response to my initial…read morerequest. Came out the next day to inspect, and provided a clear picture of what needed to be fixed. Priced very competitively, and within a couple days of my initial request, the initial work was done. Highly recommend them for all your pest control needs.

roaches are gone now their job was fast and good…read morevalue for the money easy to schedule and they have availability

Excellent service from start to finish! The technician was professional, knowledgeable, and very…read morethorough. They took the time to explain the treatment, answered all of my questions, and made sure every problem area was addressed. Scheduling was easy, they arrived on time, and most importantly, the treatment was effective. I really appreciate the attention to detail and great customer service. I highly recommend this pest control company to anyone looking for reliable, professional, and effective service!

called on a recommendation from my daughter who used them and was very happy with them. I had ants…read morein my kitchen, laundry room, bathroom and pantry!! I missed the call when the tech got here and about 15 minutes later I realized it. Called him back and luckily he was in the area. He gladly came back and serviced our whole property which is an acre. that was 2 days ago and I haven't seen ants yet and hope not to. I am very happy with their service and price. the owner and the tech were very polite and co operative with our time schedule and urgency to get rid of the ants. I would gladly use them again and would recommend to anyone needing pest control.

I reached out about a concern I had with my home. Super fast response! I will definitely call…read moreprimate if I were to have any issues regarding pest control in my home.

Leo was amazing! First off, when I called Leo's Home…read moreSolutions, they picked up the call right away and were able to give me 2 appointment options for a specific window of time for the next day! Leo was very thorough and professional, after the walk through consultation and then proceeding with a protocol and solution, I felt much more at ease & safer with his expertise! Calming my completely freaked state of mind! He found 2 openings on the exterior of my house and fixed them: put a screen over the exposed gable vent, quickly & impeccably, as well as covered an open vent pipe on the roof Also, as I was scrolling through all the exterminator options, I realized I didn't want a van that screamed exterminator in front of my house! Besides the name "Leo's Home Solutions", being nicely "general", I got a great feeling of the work Leo's company could provide from the glowing reviews and I was right! Everything was at an extremely fair price too! I highly recommend Leo's Home Solutions!

Leo is the man. Very prompt, professional, great communicator. I had him over for some attic rat…read moredropping clean up along with some maintenance of attic insulation that had degraded over time and rodent proofing. He was very knowledgeable and very detail oriented. He showed me everywhere that he would seal for rodent proofing. His pricing was exactly where I would put it. He was able to fit me in in a week and on the day of the job he had 4 guys; 2 of which were family members. They were all very professional and worked very quickly and well. I had a lot of wires and lines running in the attic and was worried some of them would get damaged (I know my fault and they should have been tacked up to begin with) but they worked around them and nothing was damaged. I was also worried about my roof since it was just done with lightweight concrete but no tiles were broken. They setup portable walls that were sealed with contractors plastic sheeting so any dust/contaminants were sealed away and directed at a HEPA filter. They finished the 1300 sqft attic and also the garage attic in about 6 hours and it looked perfect. I was very impressed. They even removed about 50ft of old HVAC piping from the garage attic (when they probably could have left it). I feel like it's very hard to find contractors along with their team that truly take pride in their work in this day in age but Leo and his team are the exception. It helps that it is a family owned and run business which mean they really care about their clients and also the work done. I will be recommending Leo Home Solutions to anyone that needs similar work done!

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

I used Rodent Masters and couldn't be happier. From the start, communication was clear . Max walked…read moreme through the proposal and estimate with photos so I knew exactly what to expect. The crew showed up on time, was respectful of my home, and took care of the property with full remediation. After a few follow-ups, they honored their guarantee and I got my house back healthy. Fair pricing and zero hassle. Will call them again if needed.

Marcus is a great guy and super efficient!…read more Set him up in the yard and he went about his business right away - definitely great at his job.

I have been a client of this business for more than a year. They have done a wonderful job of…read morekeeping ants away and with the monthly fee I pay, they do come by and do maintenance which has been effective. More recently, I ran into a rodent issue. The technician came and left a trap which as far as I can tell has been very infective. Given that I called to schedule an inspection. The time I was give my the coordinator was not conveyed to the technician as I waited 1/2 a day for him to contact me. It took 5 calls to the company to get a callback over a VOIP connection that was barely intelligible. The coordinator was able to get me in touch with the technician whose window for my appointment was 12 hours (as opposed to the 4 hour window I was given. While the scheduled services work well... communication (at last as of late) is sorely lacking and difficult. I would proceed with caution and am considering taking my business elsewhere as a result of this interaction. ADDENDUM: within an hour of placing this, the technician, Leon arrived. He provided a careful review of the situation and prepared a very reasonable plan to handle the issue. Customer service also called and apologized and acknowledged the error. It was good to see that the company was very responsive given what happened. They did right by me and I will continue my business with them.