We recently moved from our home and used Aaron's Reliable Movers. They were great! They arrived on time and went to work rugby away. Ball took the time to explain the insurance coverage and their process which I appreciated. Our entire 6 bedroom, 2 bath home was loaded into the truck in less than 2 hours. Once we got to the new place, it was 99 degrees and these poor guys had 3 flights of stairs to deal with. They handled it so professionally, I was impressed. We were moved into our new place in less than an hour. I highly recommend this company. Movers we're friendly, professional and fast! read more

If I could give this company 0 stars, I would. We booked moving help after reading the positive reviews on Google. The company did not mention extra fees for moving a piano or additional workers when we made the booking. Everything was highly unorganized. The movers took close to half an hour to bring my partner's piano upstairs and did not remove the casters from the bottom, causing them to break. Several other items were dropped and damaged or broken. To top it off, one of the employees started to become violent and fight with his coworkers while trying to move our belongings to our new house. When I called in to see if the company would pay for items they damaged, the woman who answered became angry and accused me of lying to get a refund. We thought using a moving company instead of renting a truck and hiring day laborers would make the move less stressful, but we were wrong. read more

Smoothest mover ever. Very polite staff, efficient, organized. Really nice and accommodating people. Highly recommended.

Some disturbing problems with recent move: 1. The movers arrived smelling strongly of marijuana. 2. An "extra" worker was sent, and he was obviously ill (contagious??), and only worked part of the time. (He had to lie down in the back of the truck / several long bathroom breaks.) After speaking to the company about this, I was told that I wouldn't be billed for his time. 3. After the movers left, I discovered a large cigarette burn on the top surface of my recently refinished antique wooden sewing cabinet. (During a previous move by this company, one year ago, the corner of an antique mirror was cracked off.) I have not contacted the moving company owners about the cigarette burn damage. I reported the other issues, but received no apology or sense of concern. read more

Ron and his crew did a great job today moving large/heavy pieces from my apartment to storage. They worked efficiently and I was surprised how quickly the job was completed. No one likes moving but I was in good hands and am now breathing a big sigh of relief. I also had great communication in the office with Maria before, during and after the move. Thank you! read more

Aaron and Jason from Aaron's Reliable Movers showed up to move our huge China cabinet 3 floors up within an hour of my calling them! They were meticulous about caring for the cabinet and my floors! I recommend them highly! 100% satisfied and happy! read more

Really helped me out during a bind. Not only did we move amid a pandemic and these guys assured me of a truly reliable move; we had an issue and needed to stall the move. They held our stuff and promptly moved us in two days later, all at affordable rates. The service was great and the team was super experienced. Nothing was damaged and that's the first time I can say that about a move! Great job and keep up the great work. read more

Started out well. Then quickly went downhill. Broken dresser (some drawers do not close completely), wooden chest dropped and broken lock, framed picture with glass shattered and they just wrapped it and put it in the van WITH THE BROKEN GLASS. Loosened an antique table making it very wobbly. Scratched several pieces of artwork and furniture. I called Maria and thought something would be done, but nothing. When I need to move again, I will look elsewhere. read more

Some things were good, some things a little less so, which I think is par for the course with professional movers. A huge plus is that Aaron's Reliable actually answered their phone on a Sunday afternoon after those horrible All My Sons people left me stranded. The lady who answered the phone was very nice and very professional and gave me Ron's number so that I could contact him directly. Ron called me back after a while and said they could help me. Another big plus. I definitely should have discussed cost and those details, but I was just relieved to have someone say they could move me at that point. A few hours later, three guys showed up - Brian, Edwin, and Walter - and immediately got to work. They were all professional and nice, and they took excellent care of my stuff, worked quickly, and, you know, weren't sketchy. My only complaint is that my move took not quite an hour and a half but cost $360 plus tip, of course. They have a two-hour minimum that I didn't know about and wish I had, because I definitely had another half hour of work that they could have helped me with - and that I paid for, you know? My boyfriend was kind of in shock at the cost. BUT they did good, fast work, so I'd rather pay through the teeth than have another shoddy moving experience such as ALL MY SONS, grr! read more

I can't rate their actual moving services, because of what happened, but I question their 'reliability'. I received a call this past Wednesday from Aaron's from a very friendly, nice, personable gentleman who asked me some questions about my move, and he then provided me a quote. The quote was significantly higher than the others I'd received, even though I had given detailed inventory lists to other moving companies and overestimated the number of boxes I had, just to be on the safe side. This gentleman offered to come to my house to do a free in-home estimate, which impressed me. He was even willing to do it after I got home from work, which impressed me even more. However, he failed to show up for the in-home estimate. About 45 minutes after he was supposed to show up, I called him and he said he had COMPLETELY forgotten about me and had been busy with another move. He was very apologetic, and offered a discount if I booked with them, and he offered to call me to set up a new in-home estimate. I agreed, because I still wanted one more quote, but I have yet to receive a call, so I booked another mover. I had told Aaron's I needed to make a decision on my movers this weekend. Unfortunately, despite the name "Aaron's Reliable Movers", they are not very reliable, sad to say....or maybe they're just too busy and don't need new customers, I don't know... The moral of the story? Over-promising and under-delivering is not good. This is a big service faux pas. If no one shows up for the in-home estimate, I question whether or not anyone will show up for my move, and that would be far more disastrous than putting off dinner a few hours. Also, they said they'd make things right, and They get two stars because at least they acknowledged and apologized for the mistake.... read more

We used Aaron's Reliable for our office move today. They are a bit more expensive, but they were quick, friendly and wrapped the large items we needed to move without damage very well. Believe it or not, we had 3 life size statues of Alvin and the Chipmunks and they moved them very gingerly and packed them well. When they arrived, they came up, introduced themselves and were very friendly. They immediately started and got the office cleared out pretty fast (considering our very slow freight elevators). The only reason they didn't get 5 stars is because they didn't tell us when they left for our storage facility (we had to meet them there to open the facility, but since we didn't know they'd left we probably got charged more because I don't know how long they were waiting there. I had to go to our dock to see the truck was gone.) Other than that, they were very professional. read more

Not reliable at all. Quote was reasonable - the service charge came out three times as much for the move and it took more than twice the number of hours. One mover was drinking on the job - very unprofessional. I would never use them again, ever! Oh, and they were very late in starting. The only reason I selected them to begin with was they had a Skokie address - I'm wondering just what kind of company this really is? And they poked holes in the bottom sides of many of my boxes. Were there zero stars to give, that would have been my rating. And on the phone, checks were no problem. In person, there was a comment but the guy did take the check. This business is bogus! read more

I just hired Ron and his company to help me move a 360 gallon fishtank and stand. They did a great job with a very delicate item. This thing had to be very carefully moved out of a guy's small house with super narrow doorways. The tank made it safely to my space without a scratch. Very easy to work with and super nice to me. read more

My move went very smoothly and I have no complaints. I have used two other Chicago movers in the past year and would recommend Aaron's without hesitation. I was a "military spouse" so I have definitely had my fair share of experience with moving companies, and this one was top-notch. I called on a Wednesday and they were able to squeeze me in for a move that Friday. I felt like they were very up front about costs. When I scheduled my move the lady I spoke with reviewed my estimate with me twice to ensure that I understood; then at the start of my move Ron reviewed it with me again, which I thought was very professional and honest. Ron was also very good about updating me the morning of my move to let me know that they were running on time, etc. I appreciated the fact that he narrowed down the two-hour window because then I was able to get some errands done, rather than sitting around wasting time. I found that to be really thoughtful and it eased some of the stress I was feeling on the day of my move. They were fair, fast and honest. read more

Bottom line up front: These guys saved me from one of the worst situations I've ever found myself in. I HIGHLY RECOMMEND THEIR SERVICES. My wife and I are brand new to Chicago, and I was relocated here by my employer. We ended up having to lease an apartment without ever actually seeing it (just through pictures). The nearly four flights of "fire-escape" style stairs that we had to use to move into this apartment were MUCH more of a challenge than I anticipated. I tried to prepare for our move by finding a guy who was very reasonably priced to me in Chicago at our new apartment and help me carry our boxes and extremely heavy furniture up to the apartment. The original guy I hired was a nice enough guy and worked as hard as he could and took almost no breaks. Still, between the two of us, we were worn out FAST. After the two of us tried our best for several hours and still managed to damage a brand new piece of leather furniture, I knew I had bitten off more than I could chew. I was all but certain there was no way I'd find someone on such short notice who could help me recover from this nightmare. I searched on my BlackBerry for "last minute moving help" and Aaron's got the first call. I'm SO VERY GLAD I called them first. In about 80 minutes Ron had a crew at my apartment and they brought their own equipment. They immediately jumped right in and moved the rest of our stuff and made it look like it was as easy as tying your shoes. They were very professional and smooth and moved everything without dinging or denting any of our stuff. I couldn't believe how much work they got done in 90 minutes. And my wife had to basically force them to take one break long enough for her to give them glasses of ice water. Overall, these guys were an amazing help. I'm 100% certain I wouldn't have been able to move everything that day without them, and I'm equally certain I would've damaged more of our furniture if I'd have tried. I'm moving a second truck load of our stuff to our apartment in a few days, and they're DEFINITELY getting repeat business from me. I will close by saying that, if you have taken the time to read my entire review, you must be serious about looking for reliable help and you must also care about your belongings. You will pay these guys a little more than you might pay other people, but remember....you get what you pay for. I personally feel that they were reasonably priced for the very professional and experienced service they provided, but I'm also getting reimbursed for much of my moving costs. If you're someone who is on a budget, definitely get a quote ahead of time so there will be no surprises. P.S. The amount of money I'll end up spending to repair the piece of leather furniture I managed to damage on my own will be nearly equal to the extra amount I could've paid Aaron's to do the whole job. And then nothing would've been damaged. Lesson learned. read more

I definitely recommend them! They did a great job helping us move, very quickly and professional, we were very pleased with their service.

Aaron's is great! Their staff is friendly and the name says it all! Call Maria for your quotes :-) They show up on time, are helpful and curtious, and you definitely get your money's worth. I definitely recommend them. read more

I was referred to Aaron's Reliable by Burrows (who I've used in the past, and liked well, but they were all booked up), and now I might just stick with Aaron's! The guys were fast, careful, cheerful and well spoken. I really appreciate the fast, since they charge by the hour. The only mishap was the woman I booked the move with (who was super nice) told me "Ok, you're all set from 1-3pm", which to my mind means they're coming at 1 and will be done around 3. PLEASE NOTE: The time they give you is a WINDOW of when they will show up. We wish we would have known/understood this and would have booked our elevators accordingly - we had some tight timing which made it a bit nerve-wracking. I called the office there in a panic and the Guy In Charge was very nice, very apologetic and very understanding. Also keep in mind they do charge for rolls of tape (they use the non-sticky side to hold drawers in). That being said, I would absolutely use them again, since now I know how the timing works - in which case next time I might give 5 stars! read more

A very pleasant surprise. Professional, courteous and quick! They simply get the job done! Crew was on time and got to work right away. A great choice for all your moving needs. I will use their services again. Took all the stress out of the task! Thank you! read more

I called Aaron's Reliable Movers in a panic the morning of my move because the other moving company that I had hired failed to show up. I cannot express how kind and helpful everyone I talked to was. They fit me into their schedule, and called often throughout the morning to give me updates about when they were arriving. I wish I had hired them right off the bat to save a lot of stress and panic. I will not make that mistake again! read more

What a great experience I had with Aaron's Reliable. This is the second time I've used them, and the experience has been flawless both times. This is my go to company for my next pick up or delivery. I was in a bind with my antique piece that was being handled by someone in NY that was giving me the run around. One call to Ron at Aaron's who was already in NY and was able to pick up my piece and deliver it safely to me in Chicago. I can't explain in words the relief I got knowing that he picked it up from the auction house and packed it superbly. They take handling your items seriously and aim to bring it to you in perfect shape. I highly recommend their services and will use them again. I was told that they can move aquariums, which I have and will be moving in the future. Thank you guys on a job well done!!! read more

The crew at Aaron's reliable movers did everything right. Maria answered all my questions returned calls in a timely manner and was a very reassuring voice in the chaotic process that accompanies a home purchase.The crew of four led by Kevin arrived and attacked the task at hand like serious pros. (If there's a movers hall of fame they should all be inducted into it.) Fair price, properly insured and reliable sums it all up. Thanks Aaron's! read more

I am in the process of moving again and looking for movers which made me think of the last time I moved and the traumatic experience of it all. It was my first time using movers and was a little nervous as I was moving on the 31st and someone new was moving it right after me. Not a fan of chaos so had my friends recommend some movers. The first place wasn't available so I asked them to recommend someone, the next person couldn't do it so I asked them. This happened two more times when I finally got the name of Aaron's Reliable Movers. Called got a quote, and readied for my move. Sidenote: I was literally moving to an apartment that I could see from my old apartment. On the morning of the move I called to check on the status of the mover. The receptionist seemed annoyed that I was calling and told me if I had scheduled the movers they will be there on time. Turns out she was a liar, my move was scheduled for 10 by 12 I had called repeatedly to check on the movers. Finally I got a manager or the owner on the phone. Who told me if I didn't stop whining and complaining he would cancel my move because he wouldn't send his men into a hostile situation. I literally went into shock, who says that. I then had to grovel and beg for him to actually show up. They showed up at 12:30 by then I had no words. I just sat and watched as they moved. The men were actually good, but the bad taste I had in my mouth will never be removed... They ended up giving me free tape, but I would call this moving company anything reliable and would not recommend them for anyone. read more

I called Aaron's Reliable to help moved some boxes at 8pm on a Sunday night in a weird emergency situation. They were the only moving company on yelp that answered their phone. Not only were they very nice, but they were able to help out in a pinch. I would definitely call them again in the future and highly recommend them. read more

Reading the other reviews here I was reminded of how US consumers are internationally notorious for their misguided expectations. Aaron's is not the cheapest mover one could use. The quote was lower than the outcome with my job, but as a veteran of MANY moves I expected this: like most such events, my move couldn't be precisely estimated due to many potential points of failure and complications. But the issues that count way more than that for me were the reason I chose Aarons over a competing mover with a much lower quote. The crew of four personable and experienced professionals showed up ahead of schedule. The job was assessed carefully and the instructions for the move were confirmed. Artwork and valuables were packed thoroughly and meticulously. Nothing phased the crew: They adapted to extra needs and evolving conditions without problem or doubts: they had seen it all before and knew exactly what to do. Cheerful professionalism was in evidence throughout and their efforts were carried out with a confidence-inspiring level of cooperation and coordination between the members of the crew. Communication was easy throughout the day. The work was handled carefully, professionally and efficiently. Nothing Broke! In the end it wasn't dirt cheap but it really wasn't expensive either in consideration of the amount of time and resources had to be brought to bear on the problem at hand. This to say nothing of how much more expensive and annoying damaged itens would have been. This was the smoothest, most professional, and best value move I have ever been through. So I am left wondering what more anyone could reasonably ask for? Why would anyone think that it should be somehow better than this? Of course those are rhetorical questions: I will use them again and I will refer my friends to them without hesitation. read more

These guys are great! I just hired them to move a couch from downtown to my apartment. For $125, they picked up the couch, moved my old one out of my apartment, and set up the new couch. It all happened in 1 hour, too. The price also included the truck they had (plus they gave me a ride on the way to my place), so in all I'd say it's a pretty good deal. The couch I got is white, and they were really great about wrapping it carefully so it wouldn't get dirty. Ron, the owner, was one of the guys who came to move the couch. They were so courteous and polite! They're also really efficient. I would definitely recommend calling this company if you need to move anywhere. They'll take care of your stuff. read more

We hired Aaron's for our move from Chicago to Grand Rapids, MI. The move consisted of stuff still in our single-family home, a motorcycle and two storage lockers a few miles away. Ron was very prompt for doing the in-home estimate and was right in the ballpark with the cost estimate, so we booked it. We did most of the packing ourselves. We had questions about packing dishes and glasses so they wouldn't break and Ron stopped by and personally showed us the best way to pack EVERYTHING (TVs, Artwork, Mirrors, China, etc.). Then, the day before we moved, we realized we would not be able to complete the packing on our own. We contacted Ron, and he was able to send Manny over that same day to help us finish packing. There was a very reasonable charge for this extra packing service. The day of the move, the guys all showed up on time. They were professional, courteous and handled our stuff with a "white-glove" service approach. Our closing in MI was delayed for a few hours, therefore the guys couldn't get started moving us into our new home until late in the day. It was near midnight when they finally finished. Everything was placed in the appropriate room within the house. Nothing broken, all pieces accounted for. We were glad to support a small business and were very pleased with the professional service. I can recommend Aaron's Reliable movers without hesitation. read more

Let me first say as an IT professional I treat my electronics with the same care I treat a small child. When I recently setup my first office I required a moving service that would take the same care Of my equipment as I would've. All of my computers and servers were wrapped in foam and padding as was requested and my furniture was wrapped as well. I was referred to Aarons Reliable by a client of mine who had used them for a full 25 person office move and found them to give me the same attention to detail as a larger customer. I was kept aware of the move status and when I stepped off site never felt things weren't in good hands. I will use this service again. read more

I've been using Aaron's Reliable Movers for over 10 years now. Each time I go back it gets even easier and better. Maria is always extremely nice when taking my calls, Ron is always very knowledgeable and fair with the pricing, and the crew is always prompt, courteous, and professional. I know they often deal with antiques + custom pieces so there's never a worry about anything getting damaged. I highly recommend this company for any move big or small!! Thank You Aaron's Reliable Movers for coming through again!!!! read more

Surprised to see a bad review. I was referred by a few friends that had good experiences. I have used this company several times and have had nothing less than an excellent experience. The woman who answered the phone was so helpful and accommodating. I highly recommend this moving company. For as many times as I have had to move (and have used many moving companies) Aaron's was the most professional and not a single piece of furniture had as much as a scratch on it. And remember you get what you pay for. read more

Terrific packers! Every element of my cross state line move went smooth. They are extremely good with art and antiques. The entire team was courteous. I trust them for any move. Also great with art installation. read more

I hired Ron and his boys to move several pieces of fine art from Chicago to San Francisco for me. Moving expensive art is SO NERVE RACKING but these guys took every measure to insure my art got to the west coast safely. Their team went above and beyond my expectations and I plan on using them again for future art shows. Highly recommended! read more

Aaron's Reliable is the way to go. I've moved every year since I've lived in Illinois, and they've always been there, no matter how last-minute or underprepared I was for the move. They are very up-front about rates and payments, and will not surprise you with extra fees or anything like that. They will show up on time, take really good care of your belongings, chat a bit while they do all the hard work for you, and then go straight off to help someone else who needs it. Totally reasonable pricing, extraordinary service, and understanding, experienced people. Thank you so much for helping me with my move! I couldn't have done it without you! read more

I have used Aaron's twice now. The first time, in 2008, we completely an interstate move here to Chicago with another company. The movers from that other company had never encountered a tall skinny city townhouse before, and had no idea what to do with our larger pieces. After about 6 hours of inertia I asked them to leave the rest in the garage. The next day i called Aaron's who in two hours moved everything to where it was supposed to be. A few weeks ago I called Aaron's again to move extraneous pieces to storage. Edwin and Matt came and were great. They were so polite and worked efficiently to pad and wrap the antiques. Edwin remembered that he had come to work in the townhouse eight years ago. Edwin is incredibly professional and Matt was professional and pleasant, also. I would unquestionably recommend their services to anyone. Yes, it is more expensive, but it is worth it. read more

They should change their name to "Not So Reliable". I had them booked for a move three weeks before the move. I called several times to confirm but they did not call back. They called the week before the move to ask if I could change date. They took another move and did not want my business. If you book them make sure you have a back up plan. Maria and Ron can probably give you another name. read more

Interviewed two moving companies and chose Aaron's Reliable because of the owner Ron. He was willing to work with me because I was unsure how much I could pack with two little ones running around. He told me that he would only charge me for the work and supplies he used - I appreciated that and gave me some incentive to try to pack as much as I could on my own. With that said I couldn't do much. Ron, Walter, Brian and Ed all came on Saturday morning and started to pack me up. My husband stayed with them guiding where items would go while I was at the other house getting ready for ALL the stuff. They were the experts - everything was packed fantastic and with great care. We had some expensive art pieces that were packed perfectly. Upon arrival ALL the men were very nice (even though they just moved furniture and boxes down our four story townhome). My husband also had them stop by our storage unit to pick up all our holiday boxes as well. Day One - Fantastic! Day Two - the big stuff. All four men returned for the big items to be moved. Again, these guys were great, moving everything with ease (it looked that way), they were kind and always asked where things went and if I needed any additional help unpacking or hanging the art work. I will be using them again as we move cross country in two years, and I highly recommend them to any family or friends! Book them today! read more

I would have loved to give them 5 stars because they did 5 star quality moving. But the one thing that threw me off were the fees for labor and time travel. When you call them and they quote you, they quote the truck rental, not the labor and time travel. So always ask for the extra costs. Otherwise, the service was professional all the way. They were quick and not a scratch on the furniture. The guys were nice, they had the paperwork ready. In Chicago one thing I'm learning is you have to pay if you want good service. read more

No matter how much advance preparation you do, moving is always a hellish experience, but dealing with Aaron's has made it a breeze. I've used them 3 times and have recommended them to many people. They are professional, polite, friendly, and fast! They've never been late, in fact they've arrived on time for each of my moves, and always get right to work. I highly recommend you give them a try, you won't be dissapointed. When scheduling your move ask for Manny and Edwin they are the best!!!! read more

We just used Aaron's Reliable to move and thought they did a really great job. Three guys showed up. They worked fast and efficient. They were polite and put all our items in the rooms we wanted. We would use them again. read more

This was the first time I'd used movers, but I had a fairly good idea of what to expect from Aaron's because my I had been around my sister when Aaron's moved her on two occasions. Maria and Ron set up the move with ease, and Manny--who I'd already seen on my sister's two moves--was a familiar face. He and the crew were friendly, expedient, and careful and all was done in a very reasonable time that came in below what I was expecting. To be fair, I was well-packed and, thanks to OCD, very organized to begin with, so it was easy on everybody. I highly recommend Aaron's Reliable Movers. The only reason this isn't a five-star review is because I have no experience to which I can compare this. read more