I needed a quick livescan done and the guy helping me was so nice and friendly! He made everything…read moreeasy!! My results were back within a day and everything went so smooth!! Loved every minute of being in his shop! It was a pleasure doing business with him!!

If I could leave a negative 5, I would. I was expecting a delivery of wine to this store. I called…read moreto verify that this could be done and the owner said as long as someone 21 or older was there to sign it would be fine. (This was the location suggested by the wine company because I wouldn't be home to sign for it). He said there would be a $10 charge. That was fine. Then I went to the store to see if the delivery was there and he told me there would be a $25 charge! Then FedEx called me and said they tried to deliver the package but he wouldn't accept it because it was too large! WTH??? Never go to this Postal Annex. Rude and condescending.

Postal annex on E. Valley Parkway, ESCONDIDO. The people were extremely helpful. They were able to…read morehelp me get my birth certificate downloaded I was very amazed with their expertise. I recommend them Sandra Nelson.

Wonderful customer service and convenient location. I go there often. They have stamps and you can…read moremail packages and return Amazon purchases.

Located in a busy strip mall, this is your one stop shop for all your shipping needs…read more There's parking in the front, easy peasy. You need to time your visits based on the local school dismissal times because PostalAnnex+ is sandwiched between the high school and middle school...and the kids like to hang out at the strip mall. I've mostly done returns here but I've seen PO Boxes, copiers, and all your basic shopping needs. Most of the times, I've just handed my package to the gentleman behind the counter, told him it was a return, and went on my way. Everything has always arrived to its destination- USPS or UPS. No complaints.

Fazel is great. Always excellent customer service! I've had my mailbox here for over 20 years and…read morethey treat me like family.

Service requested is always excellent Staff is always super…read morefriendly & helpful Good location; not too busy

Christopher was very helpful and efficient! Really appreciate the quick service. Thank you…read moreChristopher!

Always a great experience here! The staff is super helpful and willing to go the extra mile…read more They'll make any box you need--no matter the size--and they do it quickly and professionally. Friendly service, reliable shipping, and they always find a way to help. Highly recommend!

I went in for a Live Scan and the process was very fast and easy, thanks to Leo and Isiah. I was…read morehelped right away and since it was no appointment, walk in only, this was a nice surprise. They explained the steps and were fast in expediting the process. They were friendly and even greeted the UPS driver that came in for pickups by name, you can tell they're good guys. It was nice to see!

Great location with lots of parking. Staff is friendly and efficient. The store is clean and bright…read moreoffering many services for your shipping needs. Located across the street from Walmart.

I have been to this store 3 times!This will be my last visit to your UPS store. The guy with the…read moredark rimmed glasses and dark shoulder length hair was VERY RUDE, AND WOULD NOT HELP ME. The new kid learning with very long hair hanging in his face was useless.The guy with the dark rimmed glasses was ZERO help with the Amazon return. He said I can't help you print a label , it will cost 2.50 for a label. I was having trouble with there internet processing one in there store. He continued to ignore me and helped another customer. Finally the guy with brown short hair men's cut tried to help and he was pleasant, said sorry the internet is bad here. All three visits at this UPS STORE HAS BEEN AWEFUL and a complete Waist of time. DON'T BOTHER WITH THIS UPS STORE! Unless you LIKE TO BE TREATED POORLY! I then went to Cals Postal on El Norte Parkway and they were able to print a label for $2.00 and was VERY HELPUL AND COURTEOUS!

Not overcrowded I was in and out in less than a minute. I got the service I was looking for, which…read morewas a great value . . . Super service!

Always amazing service!!! Love this location as everyone I run into are kind! Not ever a long wait…read morebecause they are efficient

I was just over at this store Sunday am, I'm old and not good with technology, the girl behind the…read morecounter 188368, was awesome, she went over and above helping me with my phone and get my mailing done, more places need customer service like this, awesome.

Without a doubt this UPS has the WORST customer service. They love to tell you what they cannot do…read more Everyone seems miserable at their jobs. I typically go to the UPS Store in Encinitas (shout out) they are beyond accommodating & helpful. Twin Oaks UPS hassles you about everything. Today the guy wouldn't let me leave my USPS package (small package) bc 'we're pretty full' that's after I paid $3 for a printout of the label. Sometimes if I'm in SM I will reluctantly go in but NEVER AGAIN. Absolutely terrible customer service and attitude.

We ship loads of things through them and have used them for years! They will…read morePick up from your house and use special Packing!!

Accessibility: They have a small parking lot in the back of their building that is better than the…read morestreet parking in front (on a busy road). There are wheelchair accessible parking spots in the back parking lot (behind the Massage place next door). The parking lot in back is all flat ground, with a single pull door for entry. Experience: they have good air conditioning inside; perfect for this summer heat. I came to do my fingerprint/livescan for a new job. It was fast and easy, no lines or waits. I was in and out within 10 minutes.