Postal annex on E. Valley Parkway, ESCONDIDO. The people were extremely helpful. They were able to…read morehelp me get my birth certificate downloaded I was very amazed with their expertise. I recommend them Sandra Nelson.

Wonderful customer service and convenient location. I go there often. They have stamps and you can…read moremail packages and return Amazon purchases.

Located in a busy strip mall, this is your one stop shop for all your shipping needs…read more There's parking in the front, easy peasy. You need to time your visits based on the local school dismissal times because PostalAnnex+ is sandwiched between the high school and middle school...and the kids like to hang out at the strip mall. I've mostly done returns here but I've seen PO Boxes, copiers, and all your basic shopping needs. Most of the times, I've just handed my package to the gentleman behind the counter, told him it was a return, and went on my way. Everything has always arrived to its destination- USPS or UPS. No complaints.

Arrived to front desk to ship out 2 packages and advised the employee that I had 2 barcodes I'm…read moreguessing he didn't hear that. He started asking questions about shipping address. I showed him barcode and he god mad and said in a rude way " why didn't you tell me before" i mentioned that I did and he just replied with "we don't do that here". I told him I had just done it a couple of days ago then he just said it wasn't working. Very unprofessional

Service requested is always excellent Staff is always super…read morefriendly & helpful Good location; not too busy

Christopher was very helpful and efficient! Really appreciate the quick service. Thank you…read moreChristopher!

Always a great experience here! The staff is super helpful and willing to go the extra mile…read more They'll make any box you need--no matter the size--and they do it quickly and professionally. Friendly service, reliable shipping, and they always find a way to help. Highly recommend!

I went in for a Live Scan and the process was very fast and easy, thanks to Leo and Isiah. I was…read morehelped right away and since it was no appointment, walk in only, this was a nice surprise. They explained the steps and were fast in expediting the process. They were friendly and even greeted the UPS driver that came in for pickups by name, you can tell they're good guys. It was nice to see!

I have been to this store 3 times!This will be my last visit to your UPS store. The guy with the…read moredark rimmed glasses and dark shoulder length hair was VERY RUDE, AND WOULD NOT HELP ME. The new kid learning with very long hair hanging in his face was useless.The guy with the dark rimmed glasses was ZERO help with the Amazon return. He said I can't help you print a label , it will cost 2.50 for a label. I was having trouble with there internet processing one in there store. He continued to ignore me and helped another customer. Finally the guy with brown short hair men's cut tried to help and he was pleasant, said sorry the internet is bad here. All three visits at this UPS STORE HAS BEEN AWEFUL and a complete Waist of time. DON'T BOTHER WITH THIS UPS STORE! Unless you LIKE TO BE TREATED POORLY! I then went to Cals Postal on El Norte Parkway and they were able to print a label for $2.00 and was VERY HELPUL AND COURTEOUS!

The people who work here and very nice and helpful. I needed…read more300 copies of something....as of now, it looks good....I will know more, once I start folding my calendar...because, I got 300 copies, I got a discount. Thank for all your help.

First time at this location. I needed to get my ID card laminated. I walked in and was greeted…read moreright away. Staff is very friendly and quick. She even gave me a discount since my card was so small. Great service will definitely use them again.

Tried to drop off 2 prepaid UPS packages at this location on 7/9/2026. The heavyset guy working…read morethe counter could not have been a bigger jerk. He told the woman in front of me the "USPS website was down" so whatever she wanted to do, he could not help her. Then he told me he could not (would not is more like it) give me a receipt for the 2 prepaid UPS packages I was dropping off. Apparently, this guy is on some kind of power trip or just doesn't want to work. Go elsewhere for your UPS store needs.

Easy to get in and out of…read more Friendly service and fast notary service! If you want to send something out and ensure it gets there use UPS. Value and peace of mind that is priceless. What can brown do for you?

Without a doubt this UPS has the WORST customer service. They love to tell you what they cannot do…read more Everyone seems miserable at their jobs. I typically go to the UPS Store in Encinitas (shout out) they are beyond accommodating & helpful. Twin Oaks UPS hassles you about everything. Today the guy wouldn't let me leave my USPS package (small package) bc 'we're pretty full' that's after I paid $3 for a printout of the label. Sometimes if I'm in SM I will reluctantly go in but NEVER AGAIN. Absolutely terrible customer service and attitude.