Travis from ALLRED Heating, Cooling & Electric recently completed a comprehensive evaluation of both of our furnaces and heat pump, and I came away extremely impressed. He conducted one of the most thorough inspections I've ever witnessed, documenting his findings with more than 70 photographs and carefully evaluating every aspect of our heating and cooling systems. What impressed me most was that he didn't simply hand me a report, he took the time to review each finding, explain its significance, answer questions before I even had to ask them, and clearly outline my options. By the time Travis left, I had a complete understanding of the condition of our HVAC system and the reasoning behind his recommendations. His explanations were clear, detailed, and easy to understand, without any pressure or sales tactics. Travis's technical knowledge was matched by his professionalism, patience, and genuine concern for helping us make informed decisions. He is an outstanding representative of ALLRED, and I would not hesitate to recommend both him and the company to anyone looking for honest, knowledgeable HVAC service. Five stars! read more

Disappointing experience with Allred. Communication was terrible--no one showed up at all for our service appointment and didn't receive any call or heads up about it. I don't get the focus on their monthly subscription model, which is clearly prioritized over actually delivering reliable service. I would not recommend them based on the lack of follow-through, communication, and actual...ya know, work. read more

Eric, an experienced A/C repair man showed up at the house. He performed the requested routine maintenance including cleaning all the filters. He left suggestions for other possible services. Excellent choice. I will continue to use this repair service since the firm that installed my 4 spilt cooling/heating units is now out of business. Excellent choice. Em Jones read more

Did a review for issues 3 months ago, have sent 5 emails after owner reached out and now our unit is completely down. Called and had to fight through AI to be told there's be a 169.00 charge and can't get here until May 11th. The air cleaner is needed for medical issues and we are put to the wayside. Just plain horrible. read more

2nd review on this company in the past 2 months. April 2026 repairs are turning into June repairs, brand new AC unit is still not fixed. They keep giving us the runaround, saying that it now needs a new compressor. Multiple attempts on my end to be kind, they have promised visits, scheduled times, not shown up, cancelled right when they are supposed to be at the house to fix the unit, cancel on us. I would not use this company; service is terrible. If I was a new paying customer AC would have been installed a few months ago, they do not want to fix our system; we are a back burner for them and customer satisfaction is not important to them after the initial install read more

I used this place 10 years ago due to a Groupon promotion they had. Service was just so so, not very good communication and they seemed to do the minimum possible. However beginning that appointment and forever since they have been trying to HARD SELL me on more services. I ended up selling the property they did the service at the year afterward. Yet 9 years later they continue hounding me via calls, texts and emails for more business, to refer people etc etc and I don't even live in the area and haven't for about a decade. Each time I unsubscribe and ask them to stop marketing to me but they are relentless. I would not use this company even if it were through a burner phone. They'd still figure out your contact info and will spam you to no end. If they spent half that effort just providing timely and good service then the service itself would be the best marketing. Alas no, this is a slimy operation. Avoid at all costs. read more

I very rarely write reviews, but I was honestly just astonished by the level of grift going on here. Firstly, I initially called Greenwood Heating, whose service vehicles I see in my neighborhood often. Except, they said they were currently closed, but could give me a recommendation for a different company, which I took, assuming that would be more reliable than continuing to look online. They suggested Allred, and I called them to book someone to come out and look at our mini split A/C, which had been pretty ineffective recently. They'd quoted $120 for the visit and while I assumed that would go up as it often does (especially if the A/C needed a new part), the tech came out, took a look at it, said it needed to be cleaned (a correct diagnosis - he was great and this is not his fault) and then we were charged $217 for that. Just for that!! He didn't even fix it! Instead, he gave us a bunch of quotes for services, with the lowest one being for just a basic clean. $900. They wanted to charge NINE HUNDRED DOLLARS to clean the mold and dust out of an A/C. We cleaned it ourselves in 90 minutes using our garden hose for exactly zero dollars. What's more, it's very clear from recent reviews (I should have checked Yelp more thoroughly) that they're paying for or soliciting fake reviews. The dead giveaway is a review from March from "Jesse M." that begins: "Here's a 5-star Yelp review for Allred with some additional high-quality sentences:" - clearly something spit out by Chat GPT. Stay far far away from Allred! And, I guess, stay far away from Greenwood Heating!! For what it's worth, Seatown quoted us $150 for the cleaning, which feels totally reasonable if you don't want to do it yourself. read more

This team appears to have a great business ethic, excellent customer service, and great support after installation!

Here's a 5-star Yelp review for Allred with some additional high-quality sentences: "We had Allred replace our furnace and install a heat pump for year-round comfort, and we couldn't be happier with the experience. Eric was super helpful, educative, and very responsive during and even after installation for a few follow-up questions. He listened to us and made a very practical recommendation with our interest in mind, not his. The installation process was smooth and efficient, with the team showing up on time and leaving everything clean when they were done. Eric's expertise gave us confidence in our decision, and his follow-through afterward truly sets Allred apart. Our home is now perfectly comfortable and ready for every season. I'd recommend them to anyone without hesitation!" read more

Jimmy James Aliksa was my technician today. He was extremely polite, friendly, and personable. He did maintenance on my AllRed heat pump system, very thoroughly and efficiently. He also answered many questions about how to operate and maintain my system. I was very happy with my annual service and will request him again. read more

Allred Heating Cooling Electric - Heating & Air Conditioning/HVAC Near Me - Auburn, Washington

We had a technician (Travis) come out to do a scheduled inspection on our air conditioner, and he discovered an operational problem with one of the valves. He was friendly and professional, and went well out of his way to describe what he thought was going on and how to fix the problem. We scheduled a time for the repair work, and on his return visit he was again very thorough and clear about what he was doing. Travis is great, highly recommended! read more

Very prompt response, and responsive to set up appointment. The tech came out very quickly for an annual routine service. I had not had it done for a few years as the previous company started jacking up the price with NO real added value. Over $400. Included a look see, pull off a couple panels, put in a new filter. The cost for AllRed was around $210... but not sure there was significant value in this service. Pull off a couple panels, look-see inside. Made recommendations to add new things to my furnace for an additional $450. The unit has worked fine for 8 years without a special surge protector and condensation collection overflow alarm. But the overall service did NOT cost $400+ like the prior company. The jury is still out on the overall value. read more

Past customer, posted a review May 12 2023 singing the praises of Allred's subscription service for maintenance checkups. Realized that I hadn't heard from Allred in a while on this, despite charges of $27.50 per month for the subscription so called. I was told that they had "lost" my subscription and that is why I hadn't received a service call, despite frequent spammy texts and emails about their great services. So I agreed to reinstate the subscription because I had had a good initial experience, and they gave me a four hour window for the service appointment. I called once to reschedule since we would be out of town, made another appointment. On the day of the appointment I received a text message informing me that their tech was "out sick" and that I could pick another date for service. Understandable, things happen. But when you give me a four to five hour window of required availability and I move my schedule to accommodate, a one hour notice of non-fulfillment is not acceptable. I told them to take me off of their subscription service and that I would find another provider, closer to Seattle, with better business practices. No problem...right? Today my bank notified me that Allred had deducted $27.50 out of my account again. Called at 8:30 to get this resolved and spent literally 30 minutes fighting with their automated system, alternatively leaving messages and at one point waiting on hold for 15 minutes listening to the worst hold music in the world (a custom little tune of a customer singing about how they don't know where their call went, and that they hope this hold doesn't last all day, etc..) Truly horrifying. So moral of the story? At some point between my positive experience with Allred in May of 2023 and now something has profoundly changed in their operations. Use at your own risk, but I will be finding another provider with more ethical business practices and polished operational strategies. And I didn't appreciate their worthless AI sending me an automated text asking what my issue was, then basically saying that it would send my inquiry to a "member of our team best equipped to assist with price-specific questions." How about just answering the freaking phone??? read more

This is one of the most dishonest companies I have worked with. They quoted me one price and charged me something different when they arrived. When I asked the lady I spoke with to go back and listen to the call recording, she emphatically said no. The job they were supposed to do didn't get done; the breaker box was not labeled. I hope that they add my number to the do-not-call list. read more

Allred recently put in a new heating and air conditioning system in my home. They did a beautiful job! It works great and they did it all in one day. Also the price they charged was very reasonable. Everyone involved in the process were very knowledgeable about their work. They were very polite and friendly. Also no loud music or bad language! I would be glad to have them work in my home on projects anytime. read more

We have had Allred provide annual service for our gas furnace and our heat pump for probably at least five years. They have done a great job in that regard. However, during the spring maintenance visit in June 2025, they tried to charge what I thought was an exorbitant amount of money for replacing two very simple parts: a capacitor and the contactor for the heat pump. To replace the capacitor, they quoted a price of about $369; for the contactor, it was about $313. (It was very interesting that the price for the work was not broken out into parts and labor - there was just the price.) Doing a bit of elementary research, I found that the capacitor (the OEM version from Lennox) could be purchased for about $66 and the contactor for about $55. That made the total for parts about $121. Furthermore, it did not look like it would be too difficult to install these parts. I estimated it would take me - an amateur - about 30 minutes. I was wrong - it only took TWENTY-SEVEN MINUTES. That means that Allred essentially was going to charge me more than $1230 per hour for their labor. Does that not seem to be insanely unfair, unreasonable, and dishonest? But I am guessing that most people would simply have Allred replace the parts because they do not know any better. My opinion is that Allred is knowingly and blatantly taking advantage of their customers who have unwisely placed their trust in Allred's work and alleged integrity. After replacing the parts, I emailed Allred to express my disappointment. Their representative pretty much did the blah blah blah justification but did not specifically address why they were going to change me about $1230 per hour for their labor. Needless to say, I will be looking for an ethical, honest, reasonable company to do our maintenance in the future. read more

Needed some electrical work done at my house at the panel. Tito came out, same day! He was pleasant, professional, and worked with the confidence of a thirty year pro. Debbie booked my appointment and was efficient and kind. Way to go Allred. read more

Yet another no-show ... they're either biting off more than they can chew or simply disorganized ! Here's their last min cancelation: 16063572230 Deposited a new message: "Hi, this is Olivia with all red heating and cooling. I was just giving you a call regarding your appointment for 1 to 3. Um, unfortunately, our consultant that we have you scheduled with, he has an emergency. Um, so we do have to uh get you rescheduled, but I do have availability later today. It's just um a bit later than the 1 to 3. If you could, please give me a call back at 2063592164. That would be great. Thank you so much. Bye bye." Click here: 14699825021 to listen to full voice message. read more

I recommended Allred to my mother. They told her that they would give her a 10% discount on the phone when she called. They only gave her a 5% discount, they also didn't provide any information about the system? No information was provided also about health of system or checkpoint system used; (PSI of freon, lubrication, filters, drain lines, etc) When I called up Allred and asked for them to provide the 10% discount like they promised they said they would, and she would see it on her Credit Card. A couple of weeks went by and nothing. I called again, they apologized and said they would follow up ensure that the service team sent the information to us and provided the discount and called me back directly. After another week, NOTHING! While the work was completed successfully. The communication and follow up of this company are terrible to say the least. I wouldn't recommend Allred to anyone, or trust them at all :-( read more

$9K Garbage heat pump sold and disappeared. I wish I could give this company 0 stars, and I hope no one else has to endure the same horrible experience I did. I installed a new "Trane" heat pump in March 2022. Starting in November 2022, the heat pump began experiencing defrost issues and was unable to provide heat, even when the outside temperature was well above freezing. Since then, the heat pump has consistently had the same problem, and Allred has come out to my house 7 times. By April 2023, they claimed to have fixed the issue. Of course, during the summer months, the heat pump isn't needed, and in winter, I rely on my furnace as a backup when the temperature drops below 37 degrees. Now, in February 2024, under similar conditions with temperatures above 37 degrees and relying mostly on the heat pump, it's icing up like crazy for no apparent reason. During the 7 repair visits, the technicians diagnosed various "causes": 1. They blamed a recent power outage in my region, saying it had reset the furnace motherboard and prevented it from defrosting the heat pump properly. They reset the furnace, but the issue persisted. I paid $90 out of pocket. 2. They claimed the furnace wasn't maintained properly, so I paid an extra $200 for maintenance, but the issue persisted. 3. They suggested my furnace was too old and recommended replacing it. (LOL) 4. They identified an issue with the heat pump's motherboard and replaced it, but the problem persisted. 5. They replaced the heat pump sensor, which worked for a while but then started malfunctioning again. After the last repair, I told them I was done with this garbage and wanted it gone if the issue recurred. The service manager, Ken (or a similar name), promised me they would take care of it. They also promised to reimburse me all the expenses I paid, that did not happen as well. In February, when the issue resurfaced, I called, only to be told that Ken was no longer with the company. They said they would email the relevant department and get back to me. Two weeks later, I've heard nothing from Allred. A $9K heat pump, repaired 7 times within a year of installation, and now Allred is completely ignoring me, likely waiting for their "1 year warranty" to expire in March. How convenient! Folks, please avoid this company! read more

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TLDR: Inaccurate diagnosis, misleading and questionable timing for "discovering additional issue". All these costed me significant time and money. The positive side is each individual appears polite. Detail: Furnace not heating. Allred has immediate availability for a diagnosis so I hired them. They came and told me my furnace is 17 years old so I should join their annual maintenance plan. I said no. They told me that "no maintenance has been done in 2 years " was the cause (I later found out my last maintenance was done 1yr and 3 days ago, so I guess deceiving but not wrong). So they asked for $355.62 for "Furnace maintenance" service and assured this will resolved the problem. I hesitated but went ahead. After about 2 hours, I was told they realized the inducer motor is the real issue, and to replace that it cost $538.82. I asked them whether the inducer motor or the "lack of maintenance" was the really cause. They told me it was the inducer motor. The unfortunate thing is they said to finish the repair they need to charge me for both the maintenance and repair of motor. I told them to stop immediately on all maintenance related work so I don't have to pay anything unnecessary anymore, but they said they've done everything so I have to pay fully for that. It wasn't a good experience for sure. I cannot help but wonder if I had been lead to pay for something non-essential to the issue I requested help for. Extra notes: Beware diagnosis fee will NOT be waived even if you move ahead with their service! read more

Jammy provided a professional service. He is nice and patient, explained the situation in such a way that I can totally understood him even without knowing much terminology. read more

wish, I could give zero. They provided the quote for HVAC replacement. We accepted the quote and made a deposit of USD 10K. They rescinded the quote after receiving the money. This is terrible because I had also turned down other contractors as I had already paid the money. read more

I scheduled an appointment with Allred to inspect my HVAC system. The first time they canceled my appointment the night before. I rescheduled. Today they were scheduled to come between 2pm and 5pm. They called me around 4:20pm to tell me they have to cancel again. I'd advise you go elsewhere. Taking a half day off work in order to be canceled on last minute is frustrating to say the least. read more

Had a Tune Up service from Allred (1020 S 344th St #205 Federal Way, WA 98003) in 4/2020. Since then, our fireplaces have had problem 3 times. My gut feeling was to try a different company when our fireplace stopped working again. Glad I did. I also stood near by to watch while the technician was servicing my fireplace this time. Turned out, the Thermopile assembly was very rusty. The TPTH screw was very loose, had to be tighten (3 full turns). Needless to say, the "Tune-up" by Allred was questionable, only god knows how much their guy really "serviced" our fireplaces. On a side note, Allred charges $743 to replace a gas valve, two other well reviewed companies charge $300~$500. read more

Allred Heating Cooling Electric - Invoice for "service". - Heating & Air Conditioning/HVAC Near Me - Auburn, Washington

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Chris Castro with Allred Heating and Cooling is fantastic! The company was great initially when we had our really old furnace go out in 2018. They were really quick to come out and see us (next day service), tried to help us repair it initially without gouging us in pricing for labor or parts, then we're really fair with pricing for a new furnace and install the following week when the initial repair didn't work as well as we'd hoped. Fast forward 5 years and imagine my frustration when our furnace again wouldn't turn on. Total bummer. Allred sent Chris out the next day and he was fantastic. Super friendly and very knowledgeable. He explained what he was doing the whole way through and quickly figured out the issue was loose wires (which apparently happens over time). Quick fix and a very reasonably priced service call, awesome appointment time as well since we didn't have to wait forever for an appointment. All in all, Allred awesome, Chris was fantastic, and highly recommend them. Great company, I'll use them again for whatever heating/cooling we need! read more

Allred Heating Cooling and Electric was professional and easy to work with. Matt was kind, transparent, professional, and very responsive! Their prices are fair and they offer a great warranty! I highly recommend working with Allred! read more

We purchased the unit two years ago. They were just here in March 2023 for a yearly maintenance check and said everything was fine, but now my floor is ruined and my subfloor is soaked. They clearly didn't properly install the unit and now the structure of my home is compromised. I've never been happy with this company and that trend continues. I would advise that no one do business with this company. They will ruin your home. read more

Allred Heating Cooling Electric - They told me my unit was fine in March 2023. Now my floor is ruined and my subfloor is soaked. Don't trust this company. - Heating & Air Conditioning/HVAC Near Me - Auburn, Washington

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We recently hired AllRed to install a soft starter on our heat pump, and there were some issues along the way that was not the fault of AllRed. The soft starter module, which another company makes, burned out our compressor. AllRed quickly resolved the issue by replacing the compressor and getting us back online quickly. They honored their service, warranty, and commitment to putting the customer first, even in a difficult situation like this. It goes to show that they are honest and care about their customers. Fantastic job by Team AllRed. Thank you! read more

Called 4 days in advance. Took time off work to schedule an appt. Between 2pm-5pm just to get a no show. Called them again at 4:30pm to see what the hold up was nobody answered the phone. Very unorganized I don't recommend them! Mind you it was only a fuse that went out inside the AC unit. read more

Worse timing for our furnace to go out, it is 22 degrees outside and 30 inside the house! And with the horrible weather and road conditions, no companies are willing to send anyone out to our place today. Fortunately, we submitted a service request and a technician Jesse called us to help us out. He went step by step on how to diagnose and to correct the problem and got our furnace working again! Very knowledgeable and we would 100% use their service again. Thanks again Jesse read more

We've used Allred twice in the past with great results. However, today we woke up to a non functioning furnace. We called Allred and they said they'd call back shortly with a timeframe of when they'd be out. Several hours later we call again, with no update. I called again a few hours after that, finally get a hold of the only person in the dispatch department and she tells me the earliest they can send someone out is tomorrow, after hours. They also had a wrong address despite confirming with them the new one. It's awfully misleading to say they'll call back with a time when it's not even going to be same day. Probably let people know that so they can call other businesses so they can get the problem fixed, especially with an infant in the home. read more

I advise you find a more reasonably priced company. I was quoted $1,856 to replace a $200 part with an install time of an hour. I'm supportive of businesses making money but the markup is highway robbery. read more

Asked to get someone to come for a diagnostic. Guy came and just complained about how dusty furnace is and just did work. I'm in the kitchen next to the furnace and heard everything. NOT ONCE was there a a question asked to see if we want to get a service done and how much it costs. We didn't know how much anything was or what he's doing except complaining. Then all of a sudden he is done and there's invoice for prices that we never even approved. My bf can easily switch a fuse and would never approve if we were given an option to accept or refuse. We had to sign to avoid confrontation because the guy literally complained the whole time and was irritable since he walked in. This is a new 6 month old furnace from ALLRED. Warranty doesn't actually do anything except dust your furnace once a year. Maybe it's cheap initially but seems like they're going to get you to pay it back through these type of situations through out the years. Customer service took the words of their technician and blamed us for signing. read more

We've been looking to install A/C for three years, and had several companies give us their estimates. Then we heard of Allred Heating and Cooling. Estelle Walker was our sales rep. She is the most professional, knowledgeable and attentive listener. She was very detailed and clear in explaining different types/options of the A/C systems, paid attention to our needs and without pressuring us helped us chose the best option for our home. All Allred employees, I was in contact with, were professional and helpful, each step of the way. They worked with us to accommodate our schedule, promptly provided copies of all licenses and permits; and dealt with final inspection. Cassidy Willborg and Brendon were technicians installing the system at our house. They were professional, respectful, knowledgeable and hard working. They were mindful of our property and protected it from damage. The placement of the unit was in the attic, which made the installation trickier. They discussed with us what needed to be done, what our expectations were and made sure that the install was perfect, and our expectations met. Once the install was completed, they cleaned up the attic, stairs, floors... They left the work area spotless. Cassidy explained how the system works and showed us how to use the thermostat. Two electricians, one of them was Joshua Timmerman, came to hook up A/C system to our panel. They were also very polite and professional. They explained everything to us, did a great job, and left the area clean. We are excited to enjoy cool temperatures in our house this summer. Great company. Doris B. read more

Allred performed long overdue maintenance on my gas furnace and fireplace. I was given a reasonable estimate for the service. The technician Ashley called ahead and arrived early. She was polite, communicative, and thorough. The job took about twice as long as expected because of repairs needed on an old furnace. Despite the longer time and repairs, I was charged the original estimate. Highly recommended. read more

Highly recommend All Red! When getting initial quotes about my heating system repair thru Yelp, they were the quickest to respond with the most reasonable rates. Communication was very effective with the dispatch team and my technician, Chris Castro. I appreciated the text reminders and updates, along with the informational emails. My appointment got pushed back into later in the day, understandably tho due earlier appointments running longer than expected and traffic which the whole team was very apologetic for. Chris was kind, respectful of my home and baby, and professional. He was quick to call manager Ken when i had questions he didn't have answers to and got things clarified right away. They even offered me military discount which I was unaware that they did. Chris went above and beyond what was required of him to ensure the safety of my home- he treated my home and my family like his which I highly value, respect, and appreciate. Will definitely use All Red again, 100/100! read more

So, the heaters out, before calling for the repair, I open up the unit to check for something obvious. nothing I could see seems to be broke. we had this heater for about 7 years the company that installed it is out of business. check around found Allred with a $97. diagnosis special that seemed reasonable. made the appointment for the someday between 2-5 pm Sean the repair tect called and was able to arrive at 1 pm Showen him the heater and hung around to hold the light. he checked out the heater checking this and that after about 20 min in he remover the one screw and pulled the igniter, it was broken. he had a replacement part I asked him how much the part would cost he said, "he didn't know." (after he left, I looked it up it $39.10) he installed the igniter the heater sprang to life (yea) so, after the repair comes the paperwork. $97 diagnosis sale and a $39.10 replacement part and the time to replace it. the final bill was $579.23. suggested repair for a new blower motor and a cleaning they want $1926.43. I don't understand why it seems to be working fine. Sean, the repair tect, was knowable and capable at his job. read more

I heard of Allred heating only because of John Carlson on KVI. I checked on them several months ago because I knew we had to upgrade our old gas furnace. About a week ago our furnace died and we contacted Allred for a fix. They were able to get us in and the service person, Sean, was professional and informed me verbally and visually of why my furnace was dead and why it was a danger. I then scheduled an estimate with Chris and he explained my options. I decided for a gas furnace, heat pump, and air scrubber. On 12/21/23, Zac and Timothy arrived as scheduled and started to remove and install the system. They were both polite and professional. They also were polite in wearing protective booties or taking their shoes off when entering our living space. The electricians, Matt and Jason were able to find a way to get the wire through a messy garage and keep us from looking at conduit on the exterior of our house. They were polite and professional. This was a pleasant experience and would recommend Allred heating read more

Quality and timely work. We have hired them personally and also utilized them for clients in our real estate world who needed quick call to action items fixed read more