If you're looking for AC installation and you are looking for a Carrier brand look no more. Start…read moreoff with DANETTE who was completed honest with pricing and if you have any questions she'll be the one to ask. I thoroughly had numerous quotes and salespeople coming to my house. Each salesperson would beat the other contractors quotes. Danette is the one who informed me to always look at the model numbers they are quoting you with. If you don't go with Coolzone if there's anything you read about this is read the description of work but the model number and see what they are trying to give you. These companies are trying to sell you the cheaper brand Example a new build carrier ac. It's a carrier but a new build brand, basically cheaper but if you want a true Carrier brand go off the carrier website and make sure you tell them you want the model number off the website. Anyways with Danette's information and honestly showed integrity. If you're liking Danette quotes and information then Dakota will follow up to do a walk around to see if there's any final touches before installation who is very knowledgeable and professional. No matter how expensive you buy a brand Trane Carrier or whatever the single most important thing in your investment is the INSTALLATION. The morning of installation Josh, Tom , and Tylor showed up on time and very professional and will always stop what they're doing to answer your questions. These guys showed up Approximately 730ish in the morning and stayed all the way until 730 at night to make sure the installation was superb. They would have stayed longer if I or customer wouldn't be happy. I'm a customer who likes small business contractors cuz these bigger ones have to make there money back from tv ads and commercials. Coolzone will make their money by integrity and workmanship. Dave the owner super nice and will make sure the investment will be worth your while. Hope this helps who reads reviews and thinking of a new ac unit. Thank you Coolzone.

I am surprised at the amount of great reviews for this company. My experience was the complete…read moreopposite. I called Cool Zone because they were authorized to perform warranty repairs on my ac system. The tech found that the compressor had failed and needed to be replaced. He confirmed the unit was still under a parts warranty so my cost would be the labor and new freon that was recommended. He quoted $3,300 for 4 hours of labor! Then said if i purchased a maintenance plan that covered 2 visits for both of my units it would be cheaper at just under $3,100. What? That doesn't make sense. You Buy a service plan and pay less ?!! I expect that the "maintenance" is not intended to take care of the units but to give them 2 more opportunities to overcharge for additional services. I was told they would check availability of the compressor and his office would call me the next day. I was charged a $89 diagnostic fee. I told him his office told me the fee would be waived for repairs over $300. It was obvious to me that he had no intention of sharing this policy with me and said he would discount the repair bill after the work was done. I heard nothing more from them. It has been 2 days. After looking into his price I was told by 2 different companies that the quote was at the high end of the range for a unit that was NOT under warranty. I did not share this quote with either of these companies until after they priced the repair. Both told me the same thing and both quotes were competitive. A different factory authorized business is repairing the unit including line set cleaning and new refrigerant for $1,800. This is a predatory business overcharging people that are stuck in the AZ heat with a broken ac unit. They say a sucker is born every minute. Dont be a sucker! Stay away.

Carlos is an awesome business owner who understands where he lives, and the possible issues that…read morecan/may occur when your A/C goes out and it's over 110* outside! My maintenance company told me the earliest they could get someone out to my house was the following day, of course, they don't live in AZ THOUGH!!! And definitely don't understand having no air for what was gonna be over 2 days, with a child in the home! Carlos understood, and was able to make me the last stop of his day at nearly 7pm and had us back up and running in less than 15 mins!! I highly recommend him, he is God sent!

Carlos did a very good job in replacing my A/C compressor, changing the filter and piston etc…read more. thanks Carlos for being honest...Romeo

Sorensen Heating and Cooling's main priority is you. Their customer service and knowledge is…read moreexceptional at every level. I will continue to refer friends and family because I know Brian and his team will do the best thing for them as they would their own family. ***Our Experience*** Lilly the Office Manager was insightful, caring, and courteous when we initially called to schedule our maintenance last fall and our no cool in June. Alex explained the options to fix our 28-year old unit, including replacing it. The owner Brian called shortly after to help us choose the new unit that made sense for us. He was objective, through, and patient while explaining operations, pros, and cons of each unit. The focus was getting our family taken care of, not a sale. As expected, our installation was flawless with Justin and Alex being kind, professional, on time, and patient with questions. Since installation, Brian has reached out to me to ensure everything was working properly. He's helped me understand and improve some airflow issues without trying to book a service call.

This is probably a very good company. I chose them for their good reviews. And they were Prompt and…read moreExcellent at Keeping Me Informed. BUT....it felt like "the Hard Sell" with an over-talkative salesperson who was long-winded and without much content in her abundance of words, and she wouldn't let me get a word in edgewise to ask questions and understand what she was saying. Thankfully, the technician scheduled to come out got sick so they missed the appointment (and did a good job notifying me) which gave me the opportunity to call another service. Their competitor (Jaycox) was clear and to the point--allowed me to ask questions, and immediately quoted a fraction of the price to service my HVAC's--much to my wallet's delight. And I just really didn't want to talk to that salesperson anymore. So, while Sorensen is probably a good company, unfortunately my experience with them was rather off-putting.

We purchased a new AC system from Larson Air last February, and this was our first maintenance…read morecheck. During the visit, Daniel discovered that the system was undercharged. He took the time to properly address the issue, thoroughly review the system, and make sure everything was working as it should. What really stood out to us was his dedication and commitment to doing the job right. He stayed and worked so late to make sure everything was taken care of. That level of professionalism, patience, and customer care is truly appreciated. He also took the time to explain our options for a yearly routine maintenance plan, which gave us peace of mind knowing we can keep our new system running properly for years to come. We are very grateful for the excellent service and the time he took to make sure everything was right. Thank you, Larson Air, for having someone who genuinely cares about your customers and takes pride in his work.

There are a couple of technicians at this company worthy of mention and who are my new favorite…read morepeople. These are Kyle R and Demetrius P those two people were absolutely outstanding to deal with and so professional in every way possible, did the very best to reassure me during the major outage of my system. I'm so thankful for the way this outage was handled and so glad I chose Larson Air Conditioning to this day to handle my home comfort needs. A big thank you also to Cheyenne who was also always extremely pleasant to deal on the phone during my many calls while dealing with this rather stressful event. The only thing I wish they did away with was the phone AI assistant, Ruby! im sure she's very capable but more often than that I just want speak to a human.

A Quality performed a complete retrofit, our HVAC system last fall. We want to explore a heat pump…read moresystem which we believe is spot on for Ariz.'s Climate. After the job completion, we wrote a gloriously favorable review for the and office team who supported us throughout the process. Now nine months later, we noticed anomalies in the system's performance. The team immediately set up a service call. Aidan Divarco, their ace warranty technician, was dispatched. He was here months ago as as we have a zone system splitting the house. This adds some nuance to the overall system. And on que, Aiden came in with sleeves rolled up. He is well trained and very intuitive. That's a compelling combination. Most owners of companies would steal to find a talent like him. Without sharing all the details and many hours of discovery, he really did not find something obvious. Yet he performed many checks of the system and did a few tweaks as the backyard was heating up for one of our first warmer weeks. I cannot emphasize how much we admire his truly genuine commitment to customer care along with his dedication and talent. He never has any excuses or even challenges that he is unable to hurdle. He's like the Everready bunny, locked and loaded and ready for bear. Hands down, he is the Valleys Michael Jordan superstar warranty "technician . And a great guy to boot. A Quality HVAC is truly blessed to have him on their Team..

A Quality HVAC is terrific! I love supporting a well run locally owned and operated business. The…read morewhole transaction was thorough and professional! When I called, I got an AI Scheduler that was professional & hard to tell it was AI. Stephanie from their scheduling called me soon after to confirm that the scheduled time worked for me and was on top of communication and coordination through the whole transaction. They got me in same day, in the summer, on a Friday. John out and made a quick repair for us and got us up and running again. John was professional and friendly and took before and after videos. I am a local Realtor and happy to recommend this very reputable company. Our repair quote and bi-annual service and even annual hot water heater clean out was very reasonable.

Robert came to give me a second quote and ended up pointing out a simple fix to my issue…read more Great experience and very knowledgeable tech.

CJ was great to work with. Very helpful, detailed, kind, and professional. Appointment and repair…read morecompleted same day. I will call Ideal Air when I need AC help in the future.

I cannot say enough good things about Sandman Air. We texted them on a Saturday, and they had a…read moretechnician out to our house on Monday! Nolan was our technician, and he was absolutely fantastic. He fixed our clogged condensate line, replaced a broken piece of the pipe, and thoroughly cleaned our evaporator coils. Nolan was polite, professional, and took the time to explain everything he was doing. The most eye-opening part was when he showed me a photo of our filthy evaporator coils. It proved they had never been cleaned in the 6 years we've lived here. This is incredibly frustrating because our home warranty company sends the same HVAC company out every single year for a pre-season "tune-up," and they never once mentioned or cleaned this. Even though our home warranty covers that other company for "free," they are clearly not doing their job. Nolan and Sandman Air actually care about doing quality work. I am happy to pay out of pocket to ensure our system is properly maintained. I will absolutely use Sandman Air for all of our future HVAC needs!

Our aging home a/c went down and we contacted several companies to get prices for repair. Sandman…read morewas highly recommended by friends and was the only one to give us a thorough assessment without a high-pressure sales pitch. Their price was very reasonable, but more than that, they explained exactly what had happened and how they would repair it. In the end, my wife and I decided that it didn't make much sense to keep fixing an old unit that was having problems every year, and we were so impressed with their professionalism, thoroughness and courtesy that we decided to have them replace it. They fully explained our options and made us comfortable with our decision. Their excellent customer service was consistent from our first phone call through the entire installation process. They even went the extra mile and found a way to get our old unit running before the installation. We were so impressed that we had them put a mini-split in our very hot garage. We can't recommend them strongly enough. They're a family-run business, and it was apparent that everyone we worked with enjoyed and supported each other and that the company makes their customer's needs their first priority. Give 'em a call. You won't be sorry!

I /am/ the tenant. The only disconnect was on SureTemp's end…read more(the dishonesty and tacking on additional charges for non-existent services). SureTemp's communications (that's another review on its own) were to me (the tenant) and the property owner. The refund that was given was around $200... it should have been closer to $400 for all of the reasons and evidence outlined in my above review (that you conveniently did not address). I am more than happy to post screenshots of additional evidence if you'd like.

A night I faced an issue with my heating system and they showed up a day after it and fixed it…read moreimmediately. I recommend them for your future HVAC issues and routine maintenance.

They were out to my house within a few hours from first contact to repair our HVAC unit. The…read moretechnician, Noel, was fantastic and honest. He made it easy to understand our issue and how he was going to resolve it. Quality service for a fair price.

The is an excellent company. Very prompt and efficient and reasonable! The service person worked…read morediligently to remedy our issue. We highly recommend their services.

we got a highly rated water heater at a great price. The workmen showed up on time, completing the…read morejob quickly and thoroughly.

Dylan was a professional and worked vwry fast. thanks for the help!…read more Great working with American Hone and Water.