The staff at Island Breeze are great! We've had them out twice and each time they have been…read morecommunicative and took the time to explain the issues accompanied with pictures and videos. They have proven to be very trustworthy They are also very professional and quick to get the job done. Will definitely use them for all of our hvac needs in the future.

My husband and I reached out to Island Breeze after learning they supported the Phoenix Cat Cafe…read morewith a new HVAC system. A tech came out to our historical home in April to investigate an attic that was somehow cooler than the home. The tech found tape on our duct work and after taking the tape off, left us with a completely dismantled duct. We were left with the option to pay the company $900 for repairs or be left with no AC. We paid the company, had the repairs done, and were told we would need to repair the remainder of duct work soon. Fast forward 7 months and we asked for a tech to come out to repair the remaining duct work. The tech texted my husband, stating that the fix would be a simple seal and would be quick. He even offered to service our system while he was out, as we pay into Island Breeze's maintenance program. Come to find out, this service tech texted my husband these updates without yet checking out our attic. 30 minutes later, he's pressuring us to completely reduct the entire system and tells us he doesn't have time to service the system. We told him we would need to see a quote before agreeing to anything. We were promised a quote later that evening, but were only sent a $120 bill for his visit. When we called the office to follow up, they seemed confused and said they would need to send another tech out to investigate. A week later another tech comes to visit us. He's ready to start the reduct project. We had to clarify that we were still waiting on a quote. We also asked if there was any other solution, and we were finally given the option to just repair the second half of the ductwork (the option originally marketed to us from the first tech) Another week goes by before we call the office and finally get a quote, $3157 for the reduct without acknowledgement of the $900 we were charged earlier for forced repairs. We asked if we could have a quote for the repair and are still waiting. After several weeks of playing the run around game with Island Breeze, we still have no answers. Honestly, we should have known this company wasn't it after they forced us into a $900 repair in September.

When my gas hot water heater needed replacement, I called up 4 plumbers to get estimates for the…read morework. Luxury AC and plumbing had great reviews and their estimate was between $500 and $800 lower than their competitors! Their installer, Anthony M. was very professional, knowledgeable, and a pleasure to work with. He did an excellent job and answered all of my questions. It was a pleasure having him do the work! I would highly recommend luxury AC and plumbing to anyone who needs residential work done. And I will recommend them to friends and family and will not hesitate to call them when I have another plumbing need in the future. A job well done!

I had been working with Parker & Sons for the last few years for service and maintenance on the…read moreHVAC system and getting progressively less happy with them (see review for them). I found Luxury and, WOW, what a pleasant difference! They showed up when they said they would and diagnosed the problem I was having. I have a decent understanding of how these system work, so I had a good guess what the problem was. That aside, I also just had P&S look at it the day before and they told me what they thought it was. Luxury's assessment was essentially the same as P&S: low on refrigerant, don't know where the leak is exactly. P&S's quote was MORE THAN DOUBLE what Luxury charged me. Plus P&S exaggerated the problem and tried to pressure me into doing the repair on the spot. Luxury was professional, just did the assessment, and reported to me what he saw. I asked a few questions, he answered directly and I hired him to do the repair on the spot. No pressure. Pricing was VERY fair.

We needed to replace our A/C rather than just put another band aid on our existing decade old unit…read more This was June of 2025. Otter was actually recommended by our home warranty company. They came out that day, were able to get us an estimate, arranged to cut a custom sized metal base for our unit, and set us up with a portable cooling unit that kept the house and our cat nice and cool...Now mind you, this was the week it was going to hit 117 and they got it done! We got a top of the line unit for a savings overall of about $3000. We were thoroughly pleased and satisfied with their service and we would gladly recommend Otter to anyone.

Recommended by our home warranty company when our heat went out this winter. The owner Aaron came…read moreright away and diagnosed the problems, we needed a whole new unit (it was 29 yrs old!) He worked his magic to get the heat back on and even came back the next day to double check on everything. When it came to replacing our unit, we had previously met with some other companies but once we had met Aaron, we knew he was our guy! He was completely honest and upfront from the start and he is up there doing the work himself, not a salesperson like the others. Installing the new unit was fast and hassle free. We are enjoying our heat now and are very happy with Otter Air. We will definitely recommend them and we will use them again if ever needed. Thank you Aaron, you're one cool dude!

TSC air services our home units on a regular basis. Today they sent out Mike and James. Both…read moregentlemen were extremely professional, polite, and did a great job of cleaning up after themselves. Great job TSC at having A++ employees!

We had TSC Air out yesterday to do our routine heating check up. Our technician Joel was right on…read moretime. He checked our furnace and made sure our heat was ready for the upcoming season. We had a piece of insulation that fell off of our outside AC unit and I asked him what I could do to fix it. He said he had a piece of insulation in his truck and he just went ahead and took care of it for us. Great customer service! So glad we use TSC. Thanks Joel!! We appreciate your work!

Requested a free estimate for potentially replacing my AC unit. AZ Perfect Comfort called me back…read morewithin an hour and scheduled with my tenant to look over the system. I received multiple options and competitive pricing for the units and warranties. I ended up repairing my unit rather than replacing it for one of the parts being under warranty. I wouldn't have considered this unless their awesome and thorough Technician Ryan Hoyos, had given me his honest opinion regarding the unit. I will gladly consider using AZ Perfect Comfort in the future and highly recommend due to the excellent customer service I received!

I recently called AZ Perfect Comfort--the company that originally installed my AC unit--because it…read morestopped working. The technician claimed the issue was related to a white thermostat wire. When the AC failed again a week later, I called them back, but they couldn't send anyone until the following day. Instead, I called another company, which arrived within 30 minutes and identified that the actual issue was a faulty thermostat. They confirmed the "white wire" AZ Perfect Comfort had pointed to wasn't even connected to anything. I am relieved I didn't pay AZ Perfect Comfort $240 to "fix" a non-existent problem. When I requested a refund for their $99.95 diagnostic fee, they refused, so I have disputed the charge with my bank. I strongly recommend avoiding this company.

We selected AC Experts to install our HVAC system after speaking with friends in our gated Shea…read morecommunity as well as interviewing several HVAC companies personally and reviewing others on the Web. We were impressed with the time that was given to us by the estimator, Kid, and by Matthew who is the Operations Manager who assisted in the install of our HVAC unit. Throughout the interview process and install, we found them to be courteous, professional and respectful. The price they gave us for the purchase of this system was more than fair compared to other companies we interviewed. They were also punctual in showing up timely, as promised, to install our system. They used drop cloths so as not to leave a mess on our floors and also did a great job of cleaning up after the install was completed. We feel especially good about choosing this company for the backing they will provide us maintenance and any service needed in the years ahead. The gated community we reside in is small, 2,000 homes, and word of mouth goes a long way in either promoting or sharing bad experiences with fellow homeowners. This is a company that we have utmost confidence in and will be promoting with our fellow homeowners.

Poor service show up without tools to do a scheduled maintenance. Bad as Parker & Sons trying to…read moresell u something else. Miss represent what they do sell you and do not offer a refund. Stay clear of them John in the office will hang up on you if he doesn't like what you press him about.

Steve and the entire team are exceptional, detail oriented thorough and professional…read moreThey assisted my mother through the process while she was dealing with my being in hospital with critical condition. Their kindness goes Above and beyond just as their work ethics. I would not recommend anyone else and consider 'Mountainside Air the elite of all! Again thank you for great quality, exceptional service and kindness in this Process!

Very bad experience! My breaker was tripping when I turned on my air - they had good reviews…read more Tech came out but was very high pressure sales - said I had to buy this $500 thermostat and more work for $700 - he only seemed interested in selling. I wanted another estimate so I got the thermostat but not the other work done. Unit was working when he left, stopped working later - blank screen - had another company come out who said the thermostat was installed incorrectly and cause damage to my unit of $1000s of dollars. I reach out to Mountainside and explained what I was told he said he would not do anything not even come see what the issue was - very rude and unprofessional!

Extremely thrilled with this company. Sounds kind of strange to be excited about a refrigeration…read morecompany, but they fit the bill when I was looking for somebody else besides the builders installers. Our compressor had sounded messed up from the day we moved into this new build, but Chaz Roberts refused to take responsibility for the bad install (over heated - weld). I reached out to the manufacturer and they recommended Adam's refrigeration. I purchased an extended warranty through Adam's refrigeration for the compressor, and now that I'm over a year of being in this home, I used that warranty to have a new compressor installed with Adam's refrigeration. Ron was The service tech tech looked over everything to get things ready for an extended warranty and then he also did the install yesterday. Extremely polite and knowledgeable. Happy to know they will be servicing us going forward.

Best company ever. Used them for years. Moved into a home that was one year old. A/C went out the…read morefirst summer. Called the home warranty company. They sent out someone and I was informed it would be 14 days until they could get the part from California. I called Adam's, they came out that Friday night and said. There is a replacement part in town and they would be back at 7am on Saturday to do the repairs. Completed and happy. Way to go guys.