Wow! 1) appointment is on time 2) problem (leak) diagnosed within minutes 3) solution provided 4)…read moreand fixed - at a reasonable cost = one happy customer!

Brian The HotTubMan is amazing! My older model hot tub had been out of commission for years and he…read moremade it like new. Cracked wet ends, dead pump and control panel. He helped me assess whether it was more cost effective to repair or replace. He came out, fixed everything up and the total came in below estimate! His troubleshooting is incredible. When a later problem with the lights watchdogged the control board he diagnosed the problem to a single fuse over the phone. He sold me the fuse and showed me where to install it. The whole problem was found and fixed in the same day. Brian is smart, efficient and dependable. I highly recommend The HotTubMan!

I hired them to open my large pool of 33,000 gallons of water. 2 workers came yo my home to open…read moreit. They removed the cover , saw the pump motor worked and checked to see the cartridges in the filter system, I was told they sweep a little. The whole process took 1 1/2!hrs. Need less to say the pool water was terrible and smelled. They said the put some shock in. First, the filtration system was not cleaning at all so I , put in an over amount of shock. It did take the smell away but still was not clean. Had my son recheck both top skimmers and found a plug was left so the water could not flow to the filter. Now after a few weeks I was able to get the cloudiness out of most of the water. Shock, the cleaning jets on the pool wall still had the plugs in them. So total plugs never removed were 6. No wonder I could never get the water clear. I paid a total of $575 because of my in-ground cleaning system , which could not work properly until I removed all the 6 plugs, which should have been done when they opened it. I was totally surprised this morning with a text from the owner of BMA pools. He had just come back from vacation and just read my text to him. He apologized for any of my inconvenience and sent me a refund of $200. If you ever get a company to service your pool , please ask how much time they will spend doing so and how much real experience the worker have doing your pool. E

Service: demo, in-ground pool installation, patio, grading, and drainage…read more Positive: professionalism, punctuality, quality, responsiveness, and value We hired BMA Landscaping for a complete backyard renovation. They were the most affordable, responsive, and professional. The crew was reliable, punctual, hardworking, and extremely fast. They did a beautiful job! Brian (the owner) was amazing to work with! He went above and beyond every step of the way to communicate with us and make sure we were happy. He gave a very detailed, itemized estimate. There were no hidden fees or charges, and we stayed on budget and on schedule. BMA by far exceeded our expectations and gave us the most beautiful backyard. My only wish is that we found them sooner, saving us months of stress and the hassle of dealing with other companies. I highly recommend BMA to anyone looking to do any landscaping, hardscaping, or pool installation work!

The best choice for pool installation! Such an easy process from start to finish. Chris came out…read moreand helped us determine placement, seeing our vision. All of the crews were respectful of our property. our pool is BEAUTIFUL! We are in our third season and cant stop raving about SPLASH! You will be so pleased with this team.

We live on the Chesapeake Bay, and if it weren't for Splash Pools, we probably wouldn't have a pool…read moretoday. Prior to finding Splash, we had several pool companies visit our home for estimates, and nearly all of them told us that we wouldn't be able to acquire a permit. Splash, however, was the most accommodating. They said, "Let's try to get the permit, and if it doesn't work out, we'll refund your initial deposit, minus the permit fee." Sure enough, six months later, we had our permit. The process required us to jump through several hoops with the County, but Splash kept us updated every step of the way. I'd also like to highlight one of the owners, Sean Locklear. Sean handled the administrative side of things--contracts, ordering materials, change orders--and I was very impressed with his responsiveness. He answered emails promptly, often after hours or even on weekends. Like any construction project, there were changes and minor issues that came up along the way. For example, we needed to add a small retaining wall around part of our pool. Sean gave us a very fair price for the addition, and in the end, the wall extended further than what we had originally paid for. We also had a minor issue when one of their landscaping employees accidentally hit our underground dog fence with a skid steer--despite being made aware of its placement. Sean immediately took responsibility and covered the cost of the repair without hesitation. The pool itself was installed impressively fast. It was in the ground and filled with water the same day in early March. From there, the remaining work--including the concrete collar, bonding, coping, pavers, electrical work, black aluminum fencing, an additional paver patio under our deck, county inspections, and "pool school"--was completed in about two and a half months. Now that we've spent the entire summer enjoying the pool, we couldn't be happier. Everything has been running smoothly since the handover after pool school. Maintenance has been simple with the combination of a surface robot and an underwater robot that keeps the walls and floor spotless. I handle the water testing myself using a Taylor K2006 test kit and have had no issues keeping the water balanced or algae-free. Overall, we are extremely pleased with our experience. We're especially grateful to Splash Pools for taking the time to see if a permit was possible rather than moving on to an "easier" project. Their dedication and follow-through truly made the difference for us. Update 4/3/26: When we purchased our pool it included a closing and an opening. Splash closed our pool in early November. They just opened my pool in early April. Henry Martinez showed up and took his time walking me through the entire opening and answering my questions. He cleaned the pool, tested my water and added the initial chemicals. I was very impressed with this young man and his pool knowledge. Even though my contract was already paid for Henry did not rush through the opening and was very patient with all my questions showing me each step in case i wanted to do it myself next year. Thank you Henry and to Splash with coming through on getting my pool open on the date I requested.

I have been servicing my pool with Cal Pools for six years. Shane and Jimmy have done my pool…read moreopening and closings as well as weekly servicing. Everyone at Cal Pools is knowledgeable, skilled, and helpful. The owner, Shane, has always freely given me advice to choose my preference based on my price point and budget. All of which is his say, Cal Pools is an extraordinary pool company. Behind that, are even MORE extraordinary pool pros that I count on for quality, reliability and outstanding service.

Beyond helpful and always does a great job. The price for chemicals and services is also great. The…read morepool company i had prior couldn't keep algae out of the pool and was no where near as responsive as chris is. Hands down the best pool company I've used.

these guys came out to build my 18 foot above ground pool ground had to be leveled. We thought it…read morewas going to be a big job. These guys come in and knocked it out. Did a wonderful job. recommend them to anyone that needs work done on their above ground swimming pool. They also were well mannered and got back to me right away with price

Very pleased with service from Coastal Pools, always on time, very professional. Always get pics…read morewith the service report, pool looks great, proud to offer the pool to guests. A shout out to Lizardo who has been watching over my pool this year. THANKS.

Coastal pools is a very professional, easy to work with and did a wonderful job. We needed a new…read morepool cover and they contacted us immediately. They walked us through the process of ordering a cover, the payment and installation. Everyone gets an A++

I reached out to Goudy Pools on June 5th about an inoperable Jandy heater and potential coping…read morework. I was told it would be a couple of weeks to get on the schedule, so I completed all the links they sent and even called on June 9th to confirm everything was received. On June 10th, I received a text from Mike asking a few basic questions about pump flow and the DE filter, but no follow‑up and no scheduling ever occurred. Then nothing for nearly two weeks. When I called back on June 22nd, I was told by Chris (Customer Experience Manager) that he had no recollection of our first call, that he gets 40 calls a day, and that because I didn't keep reaching out, no appointment had been made. I was then told to "try again in July." I waited 12 days under the impression I was already in the queue because that's what I was told. If they had been honest upfront, I could have contacted another company instead of wasting valuable time. Very poor communication and customer handling.

We have been a customer of Goudy Pools for years, they are reliable, honest and professional.read more

Andrew is wounderful he took care of resurfacing my pool last year. It is so smooth and looks…read morereally good!

My family and I contracted with Catalina pools in February 2021 . Our yard had been an absolute…read moredisaster and unusable for over a year. We fought daily/ weekly / monthly with that company for answers as to when our dream pool would be complete! We got no answers, or lies when we actually did speak with a person! It has been an absolute nightmare! Months lost, time and energy spent! Finally we had had enough, we contacted an attorney and looked into another pool company to come and finish our pool! We were given Patriot Pools ( Patrick) information along with several other companies from our bank. Patrick came out immediately and assessed our situation and came up with a plan. He is honest and extremely easy to work with ! All our questions were answered immediately. We signed with Patrick /Patriot Pools and within 2 weeks our pool was complete and filled with water! We are beyond grateful to Patriot Pools for not only taking on this project, but also for the countless hours he spent speaking with my family and providing help and direction. I wish we would have chosen Patriot Pools from the start, our experience would have been completely different! He has single handedly restored our faith in pool company's! He has been an absolute pleasure to work with! We highly recommend him and his company for any and all your pool needs!!! Thank you ! Thank you! Thank you!! Wish we could give 100 Extremely grateful customers, The Boehmer and Burnham families!