I was extremely desperate for auto insurance and was referred to Cost U Less by a friend. I was…read morehelped by Ana Alaniz, which she did an amazing job trying to get me a good insurance policy, but also good price. *Good customer service*

STILL waiting on a refund. Every time I call, the person I speak to insists that the last person I…read morespoke with gave inaccurate information. I've spoken with customer service, escalation specialists, and a manager and nobody has gotten my refund. They all insist it's been processed. I've been given different dates to expect it in my account. Each time they push the date back and promise they're telling the truth. I've incurred late fees waiting for this refund because they haven't returned money that should have been used for bills. And what makes it worse is there is zero accountability. They all just say sorry, but you have to wait and be patient or "I don't know what you want me to say, the last person gave you wrong information." BEWARE, AVOID THEM AT ALL COSTS.

I have never had such a frustrating experience with an insurance company…read more I called Freeway Insurance simply to change my deductible because my auto loan company notified me that my coverage was considered deficient and I was at risk of being force-placed into an additional $255 insurance policy. What should have been a simple request turned into a nightmare. I was hung up on SIX different times while trying to get assistance. When I originally called to update my policy after trading in my car, I was told I had to cancel my existing policy and start an entirely new one. This resulted in me having to pay an additional $750 just to keep coverage in place, on top of my regular payment that was due only two weeks later. The process and costs were never clearly explained. To make matters worse, I received notices in the mail stating that my policy was missing required vehicle photos. However, when I contacted customer service, they could clearly see that the photos had already been submitted and simply uploaded them to my policy themselves. So why was I being threatened with issues over documents they already had? The lack of communication, repeated disconnections, conflicting information, and overall disorganization caused unnecessary stress and wasted hours of my time. Insurance is supposed to provide peace of mind. Instead, dealing with Freeway Insurance has been one of the most aggravating customer service experiences I've ever had. I would not recommend Freeway Insurance based on my experience.

Took my Dad to get insurance they helped us finish the process in less than 30 minutes, were very…read morehelpful and knowledgeable as well as kind. Melissa Luperico was great 10/10 recommend, not to mention affordable!

Too expensive. You have to pay. All the payments at 1 time…read more Hard to get an agent. Yes, I have to have previous insurance good driving record. Homeowners, I want you to bundle. It's just too expensive.

I had a great experience talking with Ken about my car insurance options. He was quick to respond…read moreto my initial inquiry and provided me with wonderful service. Highly recommend!

Thank you Comparion Insurance for saving me money on transferring over form my last agent. Saved…read moreover $750 a year thank you Arianna for the compassion and transparency.

Kenneth Carson is an amazing insurance agent! Not only is his customer service second to none, but…read morehe's always searching high & low to find me the best policy rates! Always quick to respond when I have an Insurance question! Look no further Kenneth Carson is your guy! Thank you Ken! A+++

Great experience! The team explained my auto insurance options clearly, helped me find a better…read morerate, and made the whole process quick and stress-free. Highly recommend!

David, of Amazing Insurance Services, worked into the evening to secure a great insurance quote for…read moremy new vehicle. It was my first time purchasing a rebuilt salvaged SUV (2024 Ford Bronco Sport), which I bought after it was thoroughly inspected at the dealership. With David's help after hours, I was able to get it fully insured, with comprehensive and collision coverage. He got it done with patience, and enthusiasm.

Wifey's Review: John…read moreLee is my insurance agent. He gives great quotes, is very friendly, and professional. My husband and I pay less for our car insurance and we get more coverage. Give him a call: 916-743-9877

Do not get farmers insurance they do not like to pay out they will up your insurance and will try…read moreevery angle they are the worse insurance company ever they have left my dismantle and now it has been towed I only had front rear damaged and a water pump needed it has been vandalized and total I really recommend not to go with them they are a stress case in your life and it will cost you not them!!!!!!

I have been insured with the Pexa Agency for over 25 years. I have always found the office…read morepersonnel to be helpful, careful and easy to work with. They have advised me on various policies over the years, including house, cars, RV, rental, and umbrella. From the agent that answers the phone to Katie Pexa herself, I am confident that they have my best interests at heart. They do an annual review to be sure that changes in my life are reflected by changes in my coverage. In addition, I have worked with Katie for financial service advice and she has personally and capably moved me into retirement accounts that have made me comfortable about my financial future. I have never felt pressured to take on any policy or financial product. I routinely call and ask for their take on a major purchase or vacation to be sure that I am covered should anything untoward happen. I had only had Farmer's RV policy for a month when I lost my RV in a major storm. They handled the claim quickly and professionally and checked regularly to be sure all was going well. The first thing they did was to be sure I had money for incidentals to get home. I highly recommend this team. They listen. They offer suggestions but they follow the client's directives if it differs from their ideas. The office supports the larger community by participating in various non-profit activities to encourage healthy living.

Be aware of this insurance agency! I used them for many years, had lots of insurance with them and…read moreNEVER filed a claim. I sold my home in Shingle Springs ( to which they covered and had an "umbrella" policy with. I moved to Napa, changed my insurance to Mercury as my friend owns the company and its in the Napa area. I was told by Pexas agents to write a letter telling them to cancel my homeowners and vehicle policy's. I had no idea that the "umbrella " policy needed to be canceled with its own letter, they never mentioned that! Long story short, someone in their office noticed I hadn't owned the house in Shingle Springs for almost 3 mos, so it was somehow canceled. Thats when I received some $ and notice that it was cancelled. I called up Pexas and requested the rest of the re-embursement that was missing. They will not give me the rest of the$ saying that it was my fault for not canceling it. This is such BS! According to my friend, they were also over charging me on my umbrella policy. Next step is to go to a insurance fraud investigator. Stay away!!!!

I found this agency through an insurance lead-gen site while shopping for alternative homeowners…read morecoverage. You submit your info and get calls from sales reps. I got a call from agent Brenden Robinson from this office. We had a good conversation and he provided a formal quote. It was less than I'm paying today. But there was an issue with the "dwelling" coverage being a bit too low. I got off the phone and did some research and determined that the policy wouldn't cover the costs of rebuilding my house if it was destroyed by fire. So I called and emailed Robinson (and Ken Gooch) about whether we could increase the amount provided for rebuilding the house. I was ready to sign with them provided we could address that issue. Then nothing. After an initial set of emails from their office, they went totally silent. I called multiple numbers -- a human never answered the phone; it was always VM. I emailed Brendan and Ken Gooch both multiple times asking to have a conversation to finalize the coverage. I even reached out to Gooch on LinkedIn trying to get his attention. This was totally bizarre; I had a formal quote. They had called me. But after that initial phone conversation and first email exchanges, zero. They totally ghosted me. I gave them numerous opportunities to respond. If they decided they didn't want to cover me, they could've said that in some from. That would've been OK. But they dropped off the face of the earth. If these guys won't respond to someone who's ready to "write them a check," what's it going to be like when someone has a claim and actually needs service/support?

My experience has been great! I just set up my life insurance policy, and Ken made the process…read moresuper easy. I definitely felt like I made the right decision working with Ken and his team.